MGE UPS Inverter Status indicator

Hi, we have a number of UPS devices that show the following status indicator as down / fault. It is however in the correct state, can this be changed or can we ignore it in some way?
We are on 9055.
Many thanks
[cid:image001.png@01D3A5A6.43EC4C30]
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/

This is probably because we have to manually define whether a device is off=ok or on=ok.
At the moment ex and 9sx are defined as on=ok
what's the output of :
./discovery.php -h <host> -m sensors -d
adam. On 2018-02-14 15:14:58, Richard Wigzell richard.wigzell@it.ox.ac.uk wrote: Hi, we have a number of UPS devices that show the following status indicator as down / fault. It is however in the correct state, can this be changed or can we ignore it in some way? We are on 9055. Many thanks [cid:image001.jpg@01CE9215.D39244B0] [https://www.it.ox.ac.uk/] Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [https://www.it.ox.ac.uk/]

Output attached.
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 14 February 2018 18:50 To: observium@observium.org Subject: Re: [Observium] MGE UPS Inverter Status indicator
This is probably because we have to manually define whether a device is off=ok or on=ok.
At the moment ex and 9sx are defined as on=ok
what's the output of :
./discovery.php -h <host> -m sensors -d
adam.
On 2018-02-14 15:14:58, Richard Wigzell <richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk> wrote: Hi, we have a number of UPS devices that show the following status indicator as down / fault. It is however in the correct state, can this be changed or can we ignore it in some way?
We are on 9055.
Many thanks
[cid:image001.png@01D3A5A6.43EC4C30]
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/

This seems to have a family name of 9135...
CMD[/usr/bin/snmpget -t '3' -r '5' -v2c -c *** -Pu -Oqv -m MG-SNMP-UPS-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/eaton 'udp':'bspups02':'161' upsmgIdentFamilyName.0]
CMD EXITCODE[0] CMD RUNTIME[0.0208s] STDOUT[ "9135" ]
Does that number have any significance?
adam. On 2018-02-14 19:07:35, Richard Wigzell richard.wigzell@it.ox.ac.uk wrote: Output attached. [cid:image001.jpg@01CE9215.D39244B0] [https://www.it.ox.ac.uk/] Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [https://www.it.ox.ac.uk/] From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 14 February 2018 18:50 To: observium@observium.org Subject: Re: [Observium] MGE UPS Inverter Status indicator This is probably because we have to manually define whether a device is off=ok or on=ok. At the moment ex and 9sx are defined as on=ok what's the output of : ./discovery.php -h <host> -m sensors -d adam. On 2018-02-14 15:14:58, Richard Wigzell <richard.wigzell@it.ox.ac.uk [mailto:richard.wigzell@it.ox.ac.uk]> wrote: Hi, we have a number of UPS devices that show the following status indicator as down / fault. It is however in the correct state, can this be changed or can we ignore it in some way? We are on 9055. Many thanks [cid:image001.jpg@01CE9215.D39244B0] [https://www.it.ox.ac.uk/] Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [https://www.it.ox.ac.uk/]

I think that’s what Eaton call the rebadged UPS.
http://powerquality.eaton.com/Products-services/Backup-Power-UPS/9135-eol.as...
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 14 February 2018 19:19 To: observium@observium.org Subject: Re: [Observium] MGE UPS Inverter Status indicator
This seems to have a family name of 9135...
CMD[/usr/bin/snmpget -t '3' -r '5' -v2c -c *** -Pu -Oqv -m MG-SNMP-UPS-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/eaton 'udp':'bspups02':'161' upsmgIdentFamilyName.0]
CMD EXITCODE[0] CMD RUNTIME[0.0208s] STDOUT[ "9135" ]
Does that number have any significance?
adam.
On 2018-02-14 19:07:35, Richard Wigzell <richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk> wrote: Output attached.
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 14 February 2018 18:50 To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] MGE UPS Inverter Status indicator
This is probably because we have to manually define whether a device is off=ok or on=ok.
At the moment ex and 9sx are defined as on=ok
what's the output of :
./discovery.php -h <host> -m sensors -d
adam.
On 2018-02-14 15:14:58, Richard Wigzell <richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk> wrote: Hi, we have a number of UPS devices that show the following status indicator as down / fault. It is however in the correct state, can this be changed or can we ignore it in some way?
We are on 9055.
Many thanks
[cid:image001.png@01D3A5A6.43EC4C30]
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/

Ok, I've changed the checking to mark all models starting with a 9 as being online. It should work in r9059.
If you rediscover sensors on that host, the problem should be fixed.
adam. On 2018-02-14 19:25:11, Richard Wigzell richard.wigzell@it.ox.ac.uk wrote: I think that’s what Eaton call the rebadged UPS. http://powerquality.eaton.com/Products-services/Backup-Power-UPS/9135-eol.as... [http://powerquality.eaton.com/Products-services/Backup-Power-UPS/9135-eol.as...] [cid:image001.jpg@01CE9215.D39244B0] [https://www.it.ox.ac.uk/] Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [https://www.it.ox.ac.uk/] From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 14 February 2018 19:19 To: observium@observium.org Subject: Re: [Observium] MGE UPS Inverter Status indicator This seems to have a family name of 9135... CMD[/usr/bin/snmpget -t '3' -r '5' -v2c -c *** -Pu -Oqv -m MG-SNMP-UPS-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/eaton 'udp':'bspups02':'161' upsmgIdentFamilyName.0] CMD EXITCODE[0] CMD RUNTIME[0.0208s] STDOUT[ "9135" ]
Does that number have any significance? adam. On 2018-02-14 19:07:35, Richard Wigzell <richard.wigzell@it.ox.ac.uk [mailto:richard.wigzell@it.ox.ac.uk]> wrote: Output attached. [cid:image001.jpg@01CE9215.D39244B0] [https://www.it.ox.ac.uk/] Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [https://www.it.ox.ac.uk/] From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Adam Armstrong Sent: 14 February 2018 18:50 To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] MGE UPS Inverter Status indicator This is probably because we have to manually define whether a device is off=ok or on=ok. At the moment ex and 9sx are defined as on=ok what's the output of : ./discovery.php -h <host> -m sensors -d adam. On 2018-02-14 15:14:58, Richard Wigzell <richard.wigzell@it.ox.ac.uk [mailto:richard.wigzell@it.ox.ac.uk]> wrote: Hi, we have a number of UPS devices that show the following status indicator as down / fault. It is however in the correct state, can this be changed or can we ignore it in some way? We are on 9055. Many thanks [cid:image001.jpg@01CE9215.D39244B0] [https://www.it.ox.ac.uk/] Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [https://www.it.ox.ac.uk/]

That’s worked perfectly.
Many thanks Adam.
Regards
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 14 February 2018 19:34 To: observium@observium.org Subject: Re: [Observium] MGE UPS Inverter Status indicator
Ok, I've changed the checking to mark all models starting with a 9 as being online. It should work in r9059.
If you rediscover sensors on that host, the problem should be fixed.
adam.
On 2018-02-14 19:25:11, Richard Wigzell <richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk> wrote: I think that’s what Eaton call the rebadged UPS.
http://powerquality.eaton.com/Products-services/Backup-Power-UPS/9135-eol.as...
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 14 February 2018 19:19 To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] MGE UPS Inverter Status indicator
This seems to have a family name of 9135...
CMD[/usr/bin/snmpget -t '3' -r '5' -v2c -c *** -Pu -Oqv -m MG-SNMP-UPS-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/eaton 'udp':'bspups02':'161' upsmgIdentFamilyName.0]
CMD EXITCODE[0] CMD RUNTIME[0.0208s] STDOUT[ "9135" ]
Does that number have any significance?
adam.
On 2018-02-14 19:07:35, Richard Wigzell <richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk> wrote: Output attached.
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 14 February 2018 18:50 To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] MGE UPS Inverter Status indicator
This is probably because we have to manually define whether a device is off=ok or on=ok.
At the moment ex and 9sx are defined as on=ok
what's the output of :
./discovery.php -h <host> -m sensors -d
adam.
On 2018-02-14 15:14:58, Richard Wigzell <richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk> wrote: Hi, we have a number of UPS devices that show the following status indicator as down / fault. It is however in the correct state, can this be changed or can we ignore it in some way?
We are on 9055.
Many thanks
[cid:image001.png@01D3A5A6.43EC4C30]
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Technical Lead, Storage Platforms IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
participants (2)
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Adam Armstrong
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Richard Wigzell