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Nate Mellendorf

18 Dec 2014 18 Dec '14

4:09 a.m.

Good evening all,

After much trial and error, I've been unsuccessful in implementing a simple up/down device alert within Observium. As I searched around the web for a solution, It seemed as though this hasn't been much of an issue for most users.

Here's some additional documentation I followed to try and fix it myself: http://www.maartenmoerman.nl/?p=612 (Nice work on this one) https://www.mail-archive.com/observium@observium.org/msg05915.html http://www.observium.org/wiki/FAQ http://www.observium.org/wiki/Creating_an_Alert_Checker

I'm starting think that my configuration file (config.php) could have something to do with it. I've included it, along with multiple snip-its to try and assist you in seeing my work. If anyone has any suggestions on this, they would be greatly appreciated. I've been working on this on and off for the past few days now, and I've had no success in generating an offline alert. The alert log shows the test as failed, but delayed. It never actually send out an e-mail. My apologies in advance, if this turns out to be user error.

Thanks in advance for any time put into this. If there is anything else I can provide to further assist in troubleshooting, please let me know. I'd be more than happy to provide it.

Omitted config.php:

... // Enable alerter $config['poller-wrapper']['alerter'] = TRUE;

// Disable page refresh $config['page_refresh'] = "300"; ## Refresh the page every xx seconds

// Set up a default alerter (email to a single address) $config['email']['default'] = "nate.mellendorf@netgainhosting.commailto:nate.mellendorf@netgainhosting.com"; $config['alerts']['email']['from'] = "observium@netgainhosting.commailto:observium@netgainhosting.com"; $config['email']['default_only'] = TRUE; $config['email']['enable'] = TRUE; // Disables OLD alerting system $config['alerts']['interval'] = 310; ...

Sensitive information has been omitted.

The alert I've configured: (image)

[cid:image005.jpg@01D01A3D.CD665F70]

Here is what I see when I've review the alert: (image)

[cid:image006.jpg@01D01A3D.CD665F70]

Here's the alert log that's generated: (image) (As you can see, the alert is triggered but delayed.)

[cid:image008.jpg@01D01A3D.CD665F70]

Finally, here is what's found when I review the logs of an offline device: (image)

[cid:image009.jpg@01D01A3D.CD665F70]

Thanks again everyone,

[cid:image007.png@01D017BA.8560E4A0] ________________________________ The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited.

Attachments:

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image005.jpg (image/jpeg — 21.0 KB)
image006.jpg (image/jpeg — 28.6 KB)
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Show replies by date

Joseph L. Brunner

18 Dec 18 Dec

6:27 a.m.

New subject: Observium mailing list

Yeah, the alerts suck.

We use Observium to wow the business folks - but use other things to poll and generate an email...

They should bite the bullet, do another kickstarter and raise like $200K so the alerts will be AUTO GENERATED and UNIVERSAL for all things it can find - like logicmonitor.

Just to get off logicmonitor I would donate

-Joe

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Nate Mellendorf Sent: Wednesday, December 17, 2014 10:10 PM To: observium@observium.org Subject: [Observium] FW: Observium mailing list

Good evening all,

Thanks in advance for any time put into this. If there is anything else I can provide to further assist in troubleshooting, please let me know. I'd be more than happy to provide it.

Omitted config.php:

... // Enable alerter $config['poller-wrapper']['alerter'] = TRUE;

// Disable page refresh $config['page_refresh'] = "300"; ## Refresh the page every xx seconds

Sensitive information has been omitted.

The alert I've configured: (image)

[cid:image001.jpg@01D01A59.6D17C430]

Here is what I see when I've review the alert: (image)

[cid:image002.jpg@01D01A59.6D17C430]

Here's the alert log that's generated: (image) (As you can see, the alert is triggered but delayed.)

[cid:image003.jpg@01D01A59.6D17C430]

Finally, here is what's found when I review the logs of an offline device: (image)

[cid:image004.jpg@01D01A59.6D17C430]

Thanks again everyone,

[cid:image005.png@01D01A59.6D17C430] ________________________________ The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited.

Adam Armstrong

7:23 a.m.

New subject: Observium mailing list

I don't even know how we would do that :)

What we have now is the most automated I could think of making it. We would have preferred to have some means of default hard-coded alerts, but I've not come up with a good way to do that yet. :)

adam.

------ Original Message ------ From: "Joseph L. Brunner" joe@affirmedsystems.com To: "Observium Network Observation System" observium@observium.org Sent: 12/17/2014 11:27:40 PM Subject: Re: [Observium] Observium mailing list

...

Yeah, the alerts suck.

We use Observium to wow the business folks – but use other things to poll and generate an email…

They should bite the bullet, do another kickstarter and raise like $200K so the alerts will be AUTO GENERATED and UNIVERSAL for all things it can find – like logicmonitor.

Just to get off logicmonitor I would donate

-Joe

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Nate Mellendorf Sent: Wednesday, December 17, 2014 10:10 PM To:observium@observium.org Subject: [Observium] FW: Observium mailing list

Good evening all,

After much trial and error, I’ve been unsuccessful in implementing a simple up/down device alert within Observium.

As I searched around the web for a solution, It seemed as though this hasn’t been much of an issue for most users.

Here’s some additional documentation I followed to try and fix it myself:

http://www.maartenmoerman.nl/?p=612 (Nice work on this one)

https://www.mail-archive.com/observium@observium.org/msg05915.html

http://www.observium.org/wiki/FAQ

http://www.observium.org/wiki/Creating_an_Alert_Checker

I’m starting think that my configuration file (config.php) could have something to do with it. I’ve included it, along with multiple snip-its to try and assist you in seeing my work.

If anyone has any suggestions on this, they would be greatly appreciated. I’ve been working on this on and off for the past few days now, and I’ve had no success in generating an offline alert. The alert log shows the test as failed, but delayed. It never actually send out an e-mail. My apologies in advance, if this turns out to be user error.

Thanks in advance for any time put into this. If there is anything else I can provide to further assist in troubleshooting, please let me know.

I’d be more than happy to provide it.

Omitted config.php:

…

// Enable alerter

$config['poller-wrapper']['alerter'] = TRUE;

// Disable page refresh

$config['page_refresh'] = "300"; ## Refresh the page every xx seconds

// Set up a default alerter (email to a single address)

$config['email']['default'] = "nate.mellendorf@netgainhosting.com";

$config['alerts']['email']['from'] = "observium@netgainhosting.com";

$config['email']['default_only'] = TRUE;

$config['email']['enable'] = TRUE; // Disables OLD alerting system

$config['alerts']['interval'] = 310;

…

Sensitive information has been omitted.

The alert I’ve configured:(image)

Here is what I see when I’ve review the alert:(image)

Here’s the alert log that’s generated:(image)

(As you can see, the alert is triggered but delayed.)

Finally, here is what’s found when I review the logs of an offline device:(image)

Thanks again everyone,

Nate Mellendorf |Network Analyst |Netgain 720 West Saint Germain Street | St. Cloud | MN | 56301 Phone: 320.251.4700 x183 | 877.797.4700 x183 www.NetgainHosting.com

The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited.

Joseph L. Brunner

8 a.m.

New subject: Observium mailing list

Not putting the product down – it’s the best $100 thing in the world.

But, I’m saying with logicmonitor – all things just start coming at you and that’s pretty good. Now, I’m sure they have a major team writing those alerts and you have the $100 a year thing – I’m saying opening it up on kickstarter – we would donate – the Observium interface is better.

Just cant seem to get alerts to fire 100% of the time in a relatively quick fashion ☺

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Thursday, December 18, 2014 01:23 AM To: Observium Network Observation System Subject: Re: [Observium] Observium mailing list

I don't even know how we would do that :)

What we have now is the most automated I could think of making it. We would have preferred to have some means of default hard-coded alerts, but I've not come up with a good way to do that yet. :)

adam.

------ Original Message ------ From: "Joseph L. Brunner" <joe@affirmedsystems.commailto:joe@affirmedsystems.com> To: "Observium Network Observation System" <observium@observium.orgmailto:observium@observium.org> Sent: 12/17/2014 11:27:40 PM Subject: Re: [Observium] Observium mailing list

Yeah, the alerts suck.

We use Observium to wow the business folks – but use other things to poll and generate an email…

They should bite the bullet, do another kickstarter and raise like $200K so the alerts will be AUTO GENERATED and UNIVERSAL for all things it can find – like logicmonitor.

Just to get off logicmonitor I would donate

-Joe

From: observium [mailto:observium-bounces@observium.orgmailto:observium-bounces@observium.org] On Behalf Of Nate Mellendorf Sent: Wednesday, December 17, 2014 10:10 PM To: observium@observium.orgmailto:observium@observium.org Subject: [Observium] FW: Observium mailing list

Good evening all,

After much trial and error, I’ve been unsuccessful in implementing a simple up/down device alert within Observium. As I searched around the web for a solution, It seemed as though this hasn’t been much of an issue for most users.

Here’s some additional documentation I followed to try and fix it myself: http://www.maartenmoerman.nl/?p=612 (Nice work on this one) https://www.mail-archive.com/observium@observium.org/msg05915.html http://www.observium.org/wiki/FAQ http://www.observium.org/wiki/Creating_an_Alert_Checker

I’m starting think that my configuration file (config.php) could have something to do with it. I’ve included it, along with multiple snip-its to try and assist you in seeing my work. If anyone has any suggestions on this, they would be greatly appreciated. I’ve been working on this on and off for the past few days now, and I’ve had no success in generating an offline alert. The alert log shows the test as failed, but delayed. It never actually send out an e-mail. My apologies in advance, if this turns out to be user error.

Thanks in advance for any time put into this. If there is anything else I can provide to further assist in troubleshooting, please let me know. I’d be more than happy to provide it.

Omitted config.php:

… // Enable alerter $config['poller-wrapper']['alerter'] = TRUE;

// Disable page refresh $config['page_refresh'] = "300"; ## Refresh the page every xx seconds

Sensitive information has been omitted.

The alert I’ve configured: (image)

[cid:image001.jpg@01D01A66.5E9E3F80]

Here is what I see when I’ve review the alert: (image)

[cid:image002.jpg@01D01A66.5E9E3F80]

Here’s the alert log that’s generated: (image) (As you can see, the alert is triggered but delayed.)

[cid:image003.jpg@01D01A66.5E9E3F80]

Finally, here is what’s found when I review the logs of an offline device: (image)

[cid:image004.jpg@01D01A66.5E9E3F80]

Thanks again everyone,

[cid:image005.png@01D01A66.5E9E3F80] ________________________________ The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited.

Adam Burgess

21 Dec 21 Dec

12:32 a.m.

New subject: Observium mailing list

Adam,

What about just coming up with a way to pass all events (ie. not just defined alerts) to an external location/host/process?

A couple of ideas:

· Config option to write all events to an external (configurable) directory/file on the local machine. Anyone wanting to consume them could use whatever process to read the output file(s).

· Config option to send all events to remote Syslog server.

· Config option to execute an external (user-provided) script on event generation.

If someone needs to consume the events they are welcome to do so via whatever external system they are using (hopefully without any major changes to Observium).

Regards

Adam

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Thursday, 18 December 2014 4:23 PM To: Observium Network Observation System Subject: Re: [Observium] Observium mailing list

I don't even know how we would do that :)

What we have now is the most automated I could think of making it. We would have preferred to have some means of default hard-coded alerts, but I've not come up with a good way to do that yet. :)

adam.

Yeah, the alerts suck.

We use Observium to wow the business folks – but use other things to poll and generate an email…

They should bite the bullet, do another kickstarter and raise like $200K so the alerts will be AUTO GENERATED and UNIVERSAL for all things it can find – like logicmonitor.

Just to get off logicmonitor I would donate

-Joe

Good evening all,

Thanks in advance for any time put into this. If there is anything else I can provide to further assist in troubleshooting, please let me know. I’d be more than happy to provide it.

Omitted config.php:

… // Enable alerter $config['poller-wrapper']['alerter'] = TRUE;

// Disable page refresh $config['page_refresh'] = "300"; ## Refresh the page every xx seconds

Sensitive information has been omitted.

The alert I’ve configured: (image)

[cid:image001.jpg@01D01D00.3A89CFA0]

Here is what I see when I’ve review the alert: (image)

[cid:image002.jpg@01D01D00.3A89CFA0]

Here’s the alert log that’s generated: (image) (As you can see, the alert is triggered but delayed.)

[cid:image003.jpg@01D01D00.3A89CFA0]

Finally, here is what’s found when I review the logs of an offline device: (image)

[cid:image004.jpg@01D01D00.3A89CFA0]

Thanks again everyone,

[cid:image005.png@01D01D00.3A89CFA0] ________________________________ The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited.

Tom Laermans

12:45 a.m.

New subject: Observium mailing list

The issue is not what to do with events, but what constitutes an event... do you mean sensor values etc? We already can dump this to AMQP and possibly StatsD right now, afaik.

Tom

On 21/12/2014 00:32, Adam Burgess wrote:

...

Adam,

What about just coming up with a way to pass all events (ie. not just defined alerts) to an external location/host/process?

A couple of ideas:

·Config option to write all events to an external (configurable) directory/file on the local machine. Anyone wanting to consume them could use whatever process to read the output file(s).

·Config option to send all events to remote Syslog server.

·Config option to execute an external (user-provided) script on event generation.

If someone needs to consume the events they are welcome to do so via whatever external system they are using (hopefully without any major changes to Observium).

Regards

Adam

*From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Adam Armstrong *Sent:* Thursday, 18 December 2014 4:23 PM *To:* Observium Network Observation System *Subject:* Re: [Observium] Observium mailing list

I don't even know how we would do that :)

What we have now is the most automated I could think of making it. We would have preferred to have some means of default hard-coded alerts, but I've not come up with a good way to do that yet. :)

adam.

------ Original Message ------

From: "Joseph L. Brunner" <_joe@affirmedsystems.com_ mailto:joe@affirmedsystems.com>

To: "Observium Network Observation System" <_observium@observium.org_ mailto:observium@observium.org>

Sent: 12/17/2014 11:27:40 PM

Subject: Re: [Observium] Observium mailing list

Yeah, the alerts suck.

We use Observium to wow the business folks – but use other things
to poll and generate an email…

They should bite the bullet, do another kickstarter and raise like
$200K so the alerts will be AUTO GENERATED and UNIVERSAL for all
things it can find – like logicmonitor.

Just to get off logicmonitor I would donate

-Joe

*From:*observium [mailto:_observium-bounces@observium.org_
<mailto:observium-bounces@observium.org>] *On Behalf Of *Nate
Mellendorf
*Sent:* Wednesday, December 17, 2014 10:10 PM
*To:* _observium@observium.org_ <mailto:observium@observium.org>
*Subject:* [Observium] FW: Observium mailing list

Good evening all,

After much trial and error, I’ve been unsuccessful in implementing
a simple up/down device alert within Observium.

As I searched around the web for a solution, It seemed as though
this hasn’t been much of an issue for most users.

Here’s some additional documentation I followed to try and fix it
myself:

_http://www.maartenmoerman.nl/?p=612_(Nice work on this one)

_https://www.mail-archive.com/observium@observium.org/msg05915.html_

_http://www.observium.org/wiki/FAQ_

_http://www.observium.org/wiki/Creating_an_Alert_Checker_

I’m starting think that my configuration file (config.php) could
have something to do with it. I’ve included it, along with
multiple snip-its to try and assist you in seeing my work.

If anyone has any suggestions on this, they would be greatly
appreciated. I’ve been working on this on and off for the past few
days now, and I’ve had no success in generating an offline
alert.The alert log shows the test as failed, but delayed. It
never actually send out an e-mail. My apologies in advance, if
this turns out to be user error.

Thanks in advance for any time put into this. If there is anything
else I can provide to further assist in troubleshooting, please
let me know.

I’d be more than happy to provide it.

*Omitted config.php:*

*…*

// Enable alerter

$config['poller-wrapper']['alerter'] = TRUE;

// Disable page refresh

$config['page_refresh']     = "300";  ## Refresh the page every xx
seconds

// Set up a default alerter (email to a single address)

$config['email']['default'] =
"_nate.mellendorf@netgainhosting.com_
<mailto:nate.mellendorf@netgainhosting.com>";

$config['alerts']['email']['from'] =
"_observium@netgainhosting.com_
<mailto:observium@netgainhosting.com>";

$config['email']['default_only'] = TRUE;

$config['email']['enable'] = TRUE;  // Disables OLD alerting system

$config['alerts']['interval'] = 310;

*…*

/Sensitive information has been omitted./

*The alert I’ve configured:*(image)**

*Here is what I see when I’ve review the alert:*(image)**

*Here’s the alert log that’s generated:*(image)

(As you can see, the alert is triggered but delayed.)

*Finally, here is what’s found when I review the logs of an
offline device:*(image)**

Thanks again everyone,

*Nate Mellendorf **|****Network Analyst **|****Netgain**
*720 West Saint Germain Street | St. Cloud | MN | 56301
Phone: 320.251.4700 x183 *|* 877.797.4700 x183
*_www.NetgainHosting.com_* <http://www.netgainhosting.com/>**


------------------------------------------------------------------------

The information contained in this email message is for the
designated recipient only and may be privileged, confidential, and
protected from disclosure.  If you have received this message in
error, please notify the sender immediately and delete the
original.  Any dissemination, distribution, copying or other use
of this message or any information contained within is strictly
prohibited.

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Tom Laermans

2:06 a.m.

Hi Nate,

You set the "delay" to 1 which means Observium will wait 1 extra poll to see if the alert condition restores itself (which it seems to do judging by your alert log - hence no alert).

Tom

On 18/12/2014 04:09, Nate Mellendorf wrote:

...

Good evening all,

After much trial and error, I’ve been unsuccessful in implementing a simple up/down device alert within Observium.

As I searched around the web for a solution, It seemed as though this hasn’t been much of an issue for most users.

Here’s some additional documentation I followed to try and fix it myself:

http://www.maartenmoerman.nl/?p=612(Nice work on this one)

https://www.mail-archive.com/observium@observium.org/msg05915.html

http://www.observium.org/wiki/FAQ

http://www.observium.org/wiki/Creating_an_Alert_Checker

I’m starting think that my configuration file (config.php) could have something to do with it. I’ve included it, along with multiple snip-its to try and assist you in seeing my work.

If anyone has any suggestions on this, they would be greatly appreciated. I’ve been working on this on and off for the past few days now, and I’ve had no success in generating an offline alert.The alert log shows the test as failed, but delayed. It never actually send out an e-mail. My apologies in advance, if this turns out to be user error.

Thanks in advance for any time put into this. If there is anything else I can provide to further assist in troubleshooting, please let me know.

I’d be more than happy to provide it.

*Omitted config.php:*

*…*

// Enable alerter

$config['poller-wrapper']['alerter']= TRUE;

// Disable page refresh

$config['page_refresh']= "300";## Refresh the page every xx seconds

// Set up a default alerter (email to a single address)

$config['email']['default']= "nate.mellendorf@netgainhosting.com mailto:nate.mellendorf@netgainhosting.com";

$config['alerts']['email']['from']= "observium@netgainhosting.com mailto:observium@netgainhosting.com";

$config['email']['default_only']= TRUE;

$config['email']['enable']= TRUE;// Disables OLD alerting system

$config['alerts']['interval']= 310;

*…*

/Sensitive information has been omitted./

*The alert I’ve configured:*(image)**

*Here is what I see when I’ve review the alert:*(image)**

*Here’s the alert log that’s generated:*(image)

(As you can see, the alert is triggered but delayed.)

*Finally, here is what’s found when I review the logs of an offline device:*(image)**

Thanks again everyone,

*Nate Mellendorf **|****Network Analyst **|****Netgain** *720 West Saint Germain Street | St. Cloud | MN | 56301 Phone: 320.251.4700 x183 *|* 877.797.4700 x183 *www.NetgainHosting.com* http://www.netgainhosting.com/**

The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited.

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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participants (5)

Adam Armstrong
Adam Burgess
Joseph L. Brunner
Nate Mellendorf
Tom Laermans