Good morning,
We have 2 Windows servers that we upgraded from Windows 2012 to Windows 2019. Originally, I had both connected to Observium and was monitoring them, but since the upgrade, Observium is unable to connect to them and I do not know why. On the first one, I even removed it entirely from Observium but now cannot even re-add it. SNMP is running on both systems and settings are the same as what is on another Windows 2019 server that is working correctly, so I am really confused. Ideas or suggestions are welcome!
(we're running Observium 23.2.12520 on a Centos 7 system, using the Observium Professional license)
[Vanderbilt]
Jamen McGranahan Associate Director of Library Technology & Digital Services, Vanderbilt Library Vanderbilt University 615.343.1614 | jamen.mcgranahan@vanderbilt.edumailto:jamen.mcgranahan@vanderbilt.edu | https://www.library.vanderbilt.edu/
Central Library, 419 21st Avenue South Nashville, TN 37203
Pronouns: he/him/his [cid:image002.png@01D95589.085048A0]
Has 2019 introduced a firewalling rule that is blocking SNMP since the update?
Microsoft have been trying to hide/remove SNMP slowly over time, but you can still install it.
Don't test with observium, test with commandline SNMP tools, you're trying to verify SNMP connectivity. If SNMP is reachable, Observium will see the device.
adam.
McGranahan, Jamen (VU) via observium wrote on 13/03/2023 13:52:
Good morning,
We have 2 Windows servers that we upgraded from Windows 2012 to Windows 2019. Originally, I had both connected to Observium and was monitoring them, but since the upgrade, Observium is unable to connect to them and I do not know why. On the first one, I even removed it entirely from Observium but now cannot even re-add it. SNMP is running on both systems and settings are the same as what is on another Windows 2019 server that is working correctly, so I am really confused. Ideas or suggestions are welcome!
(we’re running Observium 23.2.12520 on a Centos 7 system, using the Observium Professional license)
Vanderbilt
*Jamen McGranahan* Associate Director of Library Technology & Digital Services, Vanderbilt Library Vanderbilt University 615.343.1614 | jamen.mcgranahan@vanderbilt.edu mailto:jamen.mcgranahan@vanderbilt.edu | https://www.library.vanderbilt.edu/
Central Library, 419 21st Avenue South Nashville, TN 37203
Pronouns: he/him/his
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I have noted when doing in place windows upgrades that the ip address of Observium is removed from the security tab and only localhost remains.
[cid:image003.png@01D95655.52AE8C00]
Regards,
Stuart Dyer IT Administrator
[innovit-logo (002) trans 2018]
Bringing quality to Master Data
Phone: +61 2 8020 2063 | Tel: +612 8020 2000
From: McGranahan, Jamen (VU) via observium observium@lists.observium.org Sent: Monday, March 13, 2023 11:53 PM To: Lars Joergensen via observium observium@observium.org Cc: McGranahan, Jamen (VU) jamen.mcgranahan@vanderbilt.edu Subject: [Observium] Windows OS upgrade / broke connection
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Good morning,
We have 2 Windows servers that we upgraded from Windows 2012 to Windows 2019. Originally, I had both connected to Observium and was monitoring them, but since the upgrade, Observium is unable to connect to them and I do not know why. On the first one, I even removed it entirely from Observium but now cannot even re-add it. SNMP is running on both systems and settings are the same as what is on another Windows 2019 server that is working correctly, so I am really confused. Ideas or suggestions are welcome!
(we're running Observium 23.2.12520 on a Centos 7 system, using the Observium Professional license)
[Vanderbilt]
Jamen McGranahan Associate Director of Library Technology & Digital Services, Vanderbilt Library Vanderbilt University 615.343.1614 | jamen.mcgranahan@vanderbilt.edumailto:jamen.mcgranahan@vanderbilt.edu | https://www.library.vanderbilt.edu/
Central Library, 419 21st Avenue South Nashville, TN 37203
Pronouns: he/him/his [cid:image006.png@01D95655.52AE8C00]
participants (3)
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Adam Armstrong
-
McGranahan, Jamen (VU)
-
Stuart Dyer