New subject: Port red file generation issue

25 Feb 2020


      Hi Adam,
                Thanks for your reply.
All the rrd files inside the device directory have user as root and group as root.
Even the other devices where the graphs are showing up have user as root and group as root.
Following is the screenshot of the rrdtool dump of a port file.
<ds>
23         <name> OUTOCTETS </name>
24         <type> DERIVE </type>
25         <minimal_heartbeat>600</minimal_heartbeat>
26         <min>0.0000000000e+00</min>
27         <max>1.2500000000e+10</max>
28
29         <!-- PDP Status -->
30         <last_ds>472721674480</last_ds>
31         <value>NaN</value>
32         <unknown_sec> 214 </unknown_sec>
33     </ds>
34
35     <ds>
36         <name> INERRORS </name>
37         <type> DERIVE </type>
38         <minimal_heartbeat>600</minimal_heartbeat>
39         <min>0.0000000000e+00</min>
40         <max>1.2500000000e+10</max>
41
42         <!-- PDP Status -->
43         <last_ds>0</last_ds>
44         <value>NaN</value>
45         <unknown_sec> 214 </unknown_sec>
46     </ds>
All values seem to be NaN.
Does observium write any error logs where such errors could be seen?
Regard’s
Manish
From: observium observium-bounces@observium.org on behalf of Adam Armstrong via observium observium@observium.org
Reply to: Observium observium@observium.org
Date: Monday, 24 February 2020 at 3:08 PM
To: Manish Shringarpure via observium observium@observium.org
Cc: Adam Armstrong adama@memetic.org
Subject: Re: [Observium] Port red file generation issue
This is probanly a permissioms issue.
If you manually ran the poller as root, the observium user won't have write permissions to that directory.
Adam.
Sent from BlueMailhttp://www.bluemail.me/r?b=15818
On 24 Feb 2020, at 05:30, Manish Shringarpure via observium <observium@observium.orgmailto:observium@observium.org> wrote:
Hi,
                I am new to observium.
I have a strange issue ;for only one of the devices in the network.
The port*.rrd files for this device is not getting generated in the /opt/observium/rrd path. The other rrd files are being generated for this device.
Because of which the dashboard does not show any graphs for the ports on this device.
I ran the poller script manually for this particular device and the ports*.rrd files got generated but after I exported the files to an XML I could see all values as NaN.
             Also these port rrd files are not getting updated at regular intervals like the other rrd files for the same device.
How do I debug this? Help would be appreciated.
Regards,
Manish
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Re: [Observium] Port red file generation issue

Manish Shringarpure

adama＠memetic.org

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