Looks like all the 32 bit ports quit updating the main RRD properly when I upgraded from CE to subscription (on the 6th).

Looking at the debug now, but doesn't make a lot of sense to me.

Thanks, Scott Brawner

-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, February 25, 2014 12:48 PM To: Observium Network Observation System Subject: Re: [Observium] Weirdness with a site with 32-bit ports

Did you look at the debug ports poller output?

./poller.php -h <host> -m ports -d

adam.

On 2014-02-25 10:09, Scott Brawner wrote:

This is happening with all my 1921 routers, all started on the 5th or 6th. Help?

Thanks, Scott Brawner

FROM: Scott Brawner SENT: Tuesday, February 25, 2014 10:57 AM TO: observium@observium.org SUBJECT: Weirdness with a site with 32-bit ports

I am going through the sites and I noticed that on the overview page that nothing is showing in the traffic graph for one of our sites.

Best regards, Scott Brawner IS Manager - Infrastructure Kratos Defense and Security Solutions, Inc. o. 843-308-2364 m. 843-814-3912

_For every complex problem, there is a solution that is simple, neat, and wrong. -- H. L. Mencken_

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I might agree with you if this was an across-the-board issue.

However, only some of the RRDs are affected, and the only common element I can find among them is that they are 32-bit ports on Cisco 1921s.

There are about 150 ports being monitored on 53 devices... Only the 1921's are affected.

They are all this spec:

Hardware cisco1921k9 Operating System Cisco IOS 15.2(3)T3 (UNIVERSALK9)

Thanks, Scott Brawner

-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Sander Steffann Sent: Tuesday, February 25, 2014 2:11 PM To: Observium Network Observation System Subject: Re: [Observium] Weirdness with a site with 32-bit ports

Hi,

Looks like all the 32 bit ports quit updating the main RRD properly when I upgraded from CE to subscription (on the 6th).

Looking at the debug now, but doesn't make a lot of sense to me.

I think this has nothing to do with 32-bits vs 64-bits, but everything with file permissions. Make sure that the user that runs the poller processes has write access to the RRD files. Running the poller as root is a good way to mess up your permissions, so maybe you did something like that while upgrading?

Cheers, Sander

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