I can setup a test / dev instance for iTop, please let me know how to proceed.
Regards,
Luis
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El 17/01/23, 0:42, "observium-request@lists.observium.org mailto:observium-request@lists.observium.org" <observium-request@lists.observium.org mailto:observium-request@lists.observium.org> escribió:
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Today's Topics:
1. Re: integration with iTop (Adam Armstrong)
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Message: 1 Date: Tue, 17 Jan 2023 06:37:32 +0000 From: Adam Armstrong <adama@observium.org mailto:adama@observium.org> Subject: [Observium] Re: integration with iTop To: Luis Olavarrieta via observium <observium@lists.observium.org mailto:observium@lists.observium.org> Message-ID: <cc48ef13-a6e0-2f31-680d-0324dd72a20e@observium.org mailto:cc48ef13-a6e0-2f31-680d-0324dd72a20e@observium.org> Content-Type: multipart/alternative; boundary="------------71B8AFA7D9F63BD4DE57E417"
This would require someone to write a notification transport to create tickets on itop.
Their API seems to be very... complex and overly generic. You seem to have to pass SQL statements to it to create tickets, which is something I've never seen before.
https://www.itophub.io/wiki/page?id=2_3_0:advancedtopics:create_ticket https://www.itophub.io/wiki/page?id=2_3_0:advancedtopics:create_ticket
If you're lucky Mike might be interested in adding support for this, but someone might need to provide him with an itop installation to test with.
Adam.
Luis Olavarrieta via observium wrote on 12/01/2023 18:36:
iTop has a “native” integration to Nagios thru a plugin to create tickets automatically, does anyone know if there is a way to integrate it with observium?
Thanks!
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Luis Olavarrieta