Alerting on bandwidth usage as part of 95th billing External

Hi all,
A customer of ours has had a bill shock today and we'd like to set up an alert if they go over their allowed CDR / 95th % over a few days or so or every 10 days or something.
Is this possible?
Thanks, Gavin.

Hi all,
We're on the subscription version. Is there a different support email for that?
Thanks.

I don't see anyway to alert on 95%, just the standard port settings. When you go to add a alert checker then type of port you can see all the variables. We normally set alerts when they are like 80% of the CIR. That get pulled from the port description (the port parsed speed association rulset) and that's been good enough for us.
On Wed, Sep 1, 2021, 9:25 AM Gavin Henry via observium < observium@observium.org> wrote:
Hi all,
We're on the subscription version. Is there a different support email for that?
Thanks. _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hi Gavin,
The billing system doesn’t generate any notifications.
The alerting system can’t “see” the 95th of ports as seen in the “normal” graphs, because this value is generated by the graphing code when the graphs are made.
I’m not sure what a good solution to this issue would be, normally I’d expect the end user to be monitoring their usage themselves too.
Adam.
From: observium observium-bounces@observium.org On Behalf Of Gavin Henry via observium Sent: 01 September 2021 10:11 To: Observium Network Observation System observium@observium.org Cc: Gavin Henry ghenry@surevoip.co.uk Subject: [Observium] Alerting on bandwidth usage as part of 95th billing External
Hi all,
A customer of ours has had a bill shock today and we'd like to set up an alert if they go over their allowed CDR / 95th % over a few days or so or every 10 days or something.
Is this possible?
Thanks,
Gavin.

The customer, unusually, has just asked to be capped rather than be able to burst. So no alerts needed.
Thanks for all the replies.
participants (3)
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Adam Armstrong
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Brad Bendy
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Gavin Henry