Dear sirs,
I tried on Wednesday to subscribe to Observium for one years for 150 £ and when I validate to pay I got an error message. Few minutes spent before I validate the payment and it can explain a time out on your web site but when I tried again to login to retry, the price was changed?! Now it is 180 £ instead of 150 £, I do not want to pay 30 £ more than before!!!! Can you tell me why the price has changes ? Can you help me to subscribe with the price that was given first when I start my subscription ? Thanks in advance for your help.
Best Regards,
[ERIC MASSON]
Hi,
I have also just noticed that too!
on the website it says £150, but when going to pay out, checkout.paddle.com is showing £180 instead?
can Adam please advise why the price has gone up again?
Regards
Simon
On 6 Mar 2015, at 8:51 am, Eric MASSON emasson@medicrea.com wrote:
Dear sirs,
I tried on Wednesday to subscribe to Observium for one years for 150 £ and when I validate to pay I got an error message. Few minutes spent before I validate the payment and it can explain a time out on your web site but when I tried again to login to retry, the price was changed?! Now it is 180 £ instead of 150 £, I do not want to pay 30 £ more than before!!!! Can you tell me why the price has changes ? Can you help me to subscribe with the price that was given first when I start my subscription ? Thanks in advance for your help.
Best Regards,
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observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
The difference is 20% French VAT. You need to input your European VAT number to get the sale zero-rated.
If you don't have a VAT number, you must pay the VAT. :)
Thanks, Adam.
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On 6 March 2015 02:51:19 Eric MASSON emasson@medicrea.com wrote:
Dear sirs,
I tried on Wednesday to subscribe to Observium for one years for 150 £ and when I validate to pay I got an error message. Few minutes spent before I validate the payment and it can explain a time out on your web site but when I tried again to login to retry, the price was changed?! Now it is 180 £ instead of 150 £, I do not want to pay 30 £ more than before!!!! Can you tell me why the price has changes ? Can you help me to subscribe with the price that was given first when I start my subscription ? Thanks in advance for your help.
Best Regards,
[ERIC MASSON]
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
participants (3)
-
Adam Armstrong -
Eric MASSON -
Simon Smith