Observium broken graphs

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Re: [Observium] [Observium SVN]...

George Gialoukas

24 Jul 2015 24 Jul '15

3:38 p.m.

Hi all,

My fully functional Observium setup stopped showing graphs. Browser now shows broken image icons instead, as seen in the screenshot.

Any suggestions on where to look for the problem?

George Gialoukas Network Engineer

Attachments:

attachment.html (text/html — 2.6 KB)
observium.png (image/png — 25.9 KB)

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Romain Winter

24 Jul 24 Jul

3:42 p.m.

Hi, do you have some log information? did you take a look at the user permissions on html/ and rrd/

Regards, Romain Winter.

On 07/24/2015 03:38 PM, George Gialoukas wrote:

...

Hi all,

My fully functional Observium setup stopped showing graphs. Browser now shows broken image icons instead, as seen in the screenshot.

Any suggestions on where to look for the problem?

George Gialoukas* **Network Engineer

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

-- OpenmindedIT http://www.open-minded-it.nl Adres: Aphroditestraat 23 5047 TW Tilburg tel: 0031 (0) 13 707 8093 fax: 0031 (0) 13 570 1113 Web: www.openmindedit.nl http://www.open-minded-it.nl E-mail: r.winter@openmindedit.nl mailto:r.winter@openmindedit.nl --- Dit bericht is slechts bestemd voor de geadresseerde en kan informatie bevatten die persoonlijk en/of vertrouwelijk is en die niet openbaar mag worden gemaakt. Indien u niet zelf de geadresseerde bent, wordt u erop gewezen dat verdere verspreiding, openbaarmaking of vermenigvuldiging van dit bericht verboden is. Indien u dit bericht per vergissing hebt ontvangen, verzoek ik u mij zo snel mogelijk op de hoogte te stellen en het originele bericht en eventuele kopieën ervan, te verwijderen. Op alle aanbiedingen, overeenkomsten , facturen en transacties van Open Minded IT ECS zijn onze algemene voorwaarden van toepassing. Deze kunt U inzien op http://www.open-minded-it.nl/index.php/algemene-voorwaarden/ op verzoek wordt een exemplaar U kosteloos toegezonden. Dank voor uw medewerking. Open Minded IT ECS Bezoek adres: Aphroditestraat 23 5047 TW Tilburg tel: 0031 (0) 13 707 8093 fax: 0031 (0) 13 570 1113 Web: www.open-minded-it.nl E-mail: info@open-minded-it.nl

George Gialoukas

3:49 p.m.

Hi Romain,

Thank you for your fast reply. I can provide you with any log that will help you point me to the right direction, just let me know which one. Apache error.log is logging debug level but I don't see anything wrong there. Additionally , all observium files belong to root:root.

Kinds Regards,

George Gialoukas Network engineeer

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Romain Winter Sent: Friday, July 24, 2015 2:43 PM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Observium broken graphs

Hi, do you have some log information? did you take a look at the user permissions on html/ and rrd/

Regards, Romain Winter. On 07/24/2015 03:38 PM, George Gialoukas wrote:

Hi all,

My fully functional Observium setup stopped showing graphs. Browser now shows broken image icons instead, as seen in the screenshot.

Any suggestions on where to look for the problem?

George Gialoukas Network Engineer

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[OpenmindedIT]http://www.open-minded-it.nl Adres: Aphroditestraat 23 5047 TW Tilburg

tel: 0031 (0) 13 707 8093 fax: 0031 (0) 13 570 1113 Web: www.openmindedit.nlhttp://www.open-minded-it.nl E-mail: r.winter@openmindedit.nlmailto:r.winter@openmindedit.nl

Romain Winter

3:56 p.m.

Hi,

I suggest you run observium under another user. Also the cronjobs need to be running as the same user.

Try settings the html directory to the www user. # chown -R www:www html/ or on debian # chown -R www-data:www-data html/ Alt. you can try chmod the html directory.

Also could you send us the apache error log.

By default the apache web server does not run under root.

What OS do you use?

On 07/24/2015 03:49 PM, George Gialoukas wrote:

...

Hi Romain,

Thank you for your fast reply. I can provide you with any log that will help you point me to the right direction, just let me know which one.

Apache error.log is logging debug level but I don’t see anything wrong there. Additionally , all observium files belong to root:root.

Kinds Regards,

George Gialoukas

Network engineeer

*From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Romain Winter *Sent:* Friday, July 24, 2015 2:43 PM *To:* Observium Network Observation System observium@observium.org *Subject:* Re: [Observium] Observium broken graphs

Hi, do you have some log information? did you take a look at the user permissions on html/ and rrd/

Regards, Romain Winter.

On 07/24/2015 03:38 PM, George Gialoukas wrote:
Hi all,

My fully functional Observium setup stopped showing graphs.
Browser now shows broken image icons instead, as seen in the
screenshot.

Any suggestions on where to look for the problem?

George Gialoukas*
**Network Engineer


*




_______________________________________________

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Adres:

Aphroditestraat 23

5047 TW Tilburg

tel: 0031 (0) 13 707 8093

fax: 0031 (0) 13 570 1113

Web: www.openmindedit.nl http://www.open-minded-it.nl

E-mail: r.winter@openmindedit.nl mailto:r.winter@openmindedit.nl

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

George Gialoukas

5:11 p.m.

Hi all,

You guys are life savers! It was indeed some sort of syntax error in the config.php . Replacing the file with the default and configuring the database information solved the issue.

Many Thanks,

George Gialoukas

Network Engineer

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Romain Winter Sent: Friday, July 24, 2015 2:57 PM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Observium broken graphs

Hi,

I suggest you run observium under another user. Also the cronjobs need to be running as the same user.

Try settings the html directory to the www user. # chown -R www:www html/ or on debian # chown -R www-data:www-data html/ Alt. you can try chmod the html directory.

Also could you send us the apache error log.

By default the apache web server does not run under root.

What OS do you use?

On 07/24/2015 03:49 PM, George Gialoukas wrote: Hi Romain,

Kinds Regards,

George Gialoukas Network engineeer

Hi, do you have some log information? did you take a look at the user permissions on html/ and rrd/

Regards, Romain Winter. On 07/24/2015 03:38 PM, George Gialoukas wrote:

Hi all,

My fully functional Observium setup stopped showing graphs. Browser now shows broken image icons instead, as seen in the screenshot.

Any suggestions on where to look for the problem?

George Gialoukas Network Engineer

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[OpenmindedIT]http://www.open-minded-it.nl Adres: Aphroditestraat 23 5047 TW Tilburg

tel: 0031 (0) 13 707 8093 fax: 0031 (0) 13 570 1113 Web: www.openmindedit.nlhttp://www.open-minded-it.nl E-mail: r.winter@openmindedit.nlmailto:r.winter@openmindedit.nl

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[OpenmindedIT]http://www.open-minded-it.nl Adres: Aphroditestraat 23 5047 TW Tilburg

tel: 0031 (0) 13 707 8093 fax: 0031 (0) 13 570 1113 Web: www.openmindedit.nlhttp://www.open-minded-it.nl E-mail: r.winter@openmindedit.nlmailto:r.winter@openmindedit.nl

Adam Armstrong

3:58 p.m.

Hi,

Have you made any changes to your config.php or any other files since it last worked?

It could be caused by an erroneous newline after a ?> at the end of a PHP file.

Thanks, adam.

... On 24/07/2015 14:49:31, George Gialoukas george.gialoukas@virtuoso-uk.com wrote: Hi Romain, Thank you for your fast reply. I can provide you with any log that will help you point me to the right direction, just let me know which one. Apache error.log is logging debug level but I don’t see anything wrong there. Additionally , all observium files belong to root:root. Kinds Regards, George Gialoukas Network engineeer From: observium [mailto:observium-bounces@observium.org] On Behalf Of Romain Winter Sent: Friday, July 24, 2015 2:43 PM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Observium broken graphs Hi, do you have some log information? did you take a look at the user permissions on html/ and rrd/

Regards, Romain Winter. On 07/24/2015 03:38 PM, George Gialoukas wrote: Hi all, My fully functional Observium setup stopped showing graphs. Browser now shows broken image icons instead, as seen in the screenshot. Any suggestions on where to look for the problem? George Gialoukas Network Engineer

_______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium] --

[OpenmindedIT] [http://www.open-minded-it.nl] Adres: Aphroditestraat 23 5047 TW Tilburg tel: 0031 (0) 13 707 8093 fax: 0031 (0) 13 570 1113 Web: www.openmindedit.nl [http://www.open-minded-it.nl] E-mail: r.winter@openmindedit.nl [mailto:r.winter@openmindedit.nl]

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Adam Armstrong
George Gialoukas
Romain Winter