
Hello!
We have a device that is no longer visible in Observium. It is not in the device list and the search function can't find it. I tried to add it again to Observium, but get this message: "Already got device xyz."
Running "./discovery.php -h xyz" returns this: "WARNING: 0 devices discovered. Did you specify a device that does not exist?"
Is there something wrong with our database? How to fix it?
Thanks, Siegfried

Would more say that it isnt responding to ping, and discovery isnt checking that. Try a manual polling and Observium checks.
2017-04-24 9:56 GMT+02:00 Daniel Johansson daz@voodoo-people.com:
Did you disable the polling for it? If so look under disabled devices and enable it again.
/Daniel
On Apr 24, 2017 9:40 AM, Gumilar Siegfried <siegfried.gumilar@stadtwerke- feldkirch.at> wrote:
Hello!
We have a device that is no longer visible in Observium. It is not in the device list and the search function can’t find it.
I tried to add it again to Observium, but get this message: “Already got device xyz.”
Running “./discovery.php -h xyz” returns this: “WARNING: 0 devices discovered. Did you specify a device that does not exist?”
Is there something wrong with our database? How to fix it?
Thanks,
Siegfried
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Hi Peter,
When did you last update Observium?
There was a while that we enabled a few caching functions by default, leading to this issue (but it should turn up in the web interface after 5 minutes, regardless).
A bit later we disabled the caching again so things should work on latest version.
Let us know if this is not the case.
Tom
On 04/24/2017 11:17 AM, Peter Persson wrote:
Would more say that it isnt responding to ping, and discovery isnt checking that. Try a manual polling and Observium checks.
2017-04-24 9:56 GMT+02:00 Daniel Johansson <daz@voodoo-people.com mailto:daz@voodoo-people.com>:
Did you disable the polling for it? If so look under disabled devices and enable it again. /Daniel On Apr 24, 2017 9:40 AM, Gumilar Siegfried <siegfried.gumilar@stadtwerke-feldkirch.at <mailto:siegfried.gumilar@stadtwerke-feldkirch.at>> wrote: Hello! We have a device that is no longer visible in Observium. It is not in the device list and the search function can’t find it. I tried to add it again to Observium, but get this message: “Already got device xyz.” Running “./discovery.php -h xyz” returns this: “WARNING: 0 devices discovered. Did you specify a device that does not exist?” Is there something wrong with our database? How to fix it? Thanks, Siegfried _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium <http://postman.memetic.org/cgi-bin/mailman/listinfo/observium>
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Tom, I was just responding Gumilar from my own experience from long time ago about the polling disable discovery if not pingable, havnt even thought about it the last time.
/P
2017-04-24 13:01 GMT+02:00 Tom Laermans tom.laermans@powersource.cx:
Hi Peter,
When did you last update Observium?
There was a while that we enabled a few caching functions by default, leading to this issue (but it should turn up in the web interface after 5 minutes, regardless).
A bit later we disabled the caching again so things should work on latest version.
Let us know if this is not the case.
Tom On 04/24/2017 11:17 AM, Peter Persson wrote:
Would more say that it isnt responding to ping, and discovery isnt checking that. Try a manual polling and Observium checks.
2017-04-24 9:56 GMT+02:00 Daniel Johansson daz@voodoo-people.com:
Did you disable the polling for it? If so look under disabled devices and enable it again.
/Daniel
On Apr 24, 2017 9:40 AM, Gumilar Siegfried <siegfried.gumilar@stadtwerke- feldkirch.at> wrote:
Hello!
We have a device that is no longer visible in Observium. It is not in the device list and the search function can’t find it.
I tried to add it again to Observium, but get this message: “Already got device xyz.”
Running “./discovery.php -h xyz” returns this: “WARNING: 0 devices discovered. Did you specify a device that does not exist?”
Is there something wrong with our database? How to fix it?
Thanks,
Siegfried
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Peter,
Oops, I indeed meant to ask Siegfried not you ;-)
Bit annoying that disabling polling removes all traces from it everywhere - that's a setting though if you don't like the behaviour.
Tom
On 25/04/2017 09:24, Peter Persson wrote:
Tom, I was just responding Gumilar from my own experience from long time ago about the polling disable discovery if not pingable, havnt even thought about it the last time.
/P
2017-04-24 13:01 GMT+02:00 Tom Laermans <tom.laermans@powersource.cx mailto:tom.laermans@powersource.cx>:
Hi Peter, When did you last update Observium? There was a while that we enabled a few caching functions by default, leading to this issue (but it should turn up in the web interface after 5 minutes, regardless). A bit later we disabled the caching again so things should work on latest version. Let us know if this is not the case. Tom On 04/24/2017 11:17 AM, Peter Persson wrote:
Would more say that it isnt responding to ping, and discovery isnt checking that. Try a manual polling and Observium checks. 2017-04-24 9:56 GMT+02:00 Daniel Johansson <daz@voodoo-people.com <mailto:daz@voodoo-people.com>>: Did you disable the polling for it? If so look under disabled devices and enable it again. /Daniel On Apr 24, 2017 9:40 AM, Gumilar Siegfried <siegfried.gumilar@stadtwerke-feldkirch.at <mailto:siegfried.gumilar@stadtwerke-feldkirch.at>> wrote: Hello! We have a device that is no longer visible in Observium. It is not in the device list and the search function can’t find it. I tried to add it again to Observium, but get this message: “Already got device xyz.” Running “./discovery.php -h xyz” returns this: “WARNING: 0 devices discovered. Did you specify a device that does not exist?” Is there something wrong with our database? How to fix it? Thanks, Siegfried _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium <http://postman.memetic.org/cgi-bin/mailman/listinfo/observium> _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium <http://postman.memetic.org/cgi-bin/mailman/listinfo/observium>
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Yes that was the „problem“. I totally missed that, although I have no idea why polling was disabled at all ☺
Thanks!
Von: observium [mailto:observium-bounces@observium.org] Im Auftrag von Daniel Johansson Gesendet: Montag, 24. April 2017 09:56 An: Observium Public Support Betreff: Re: [Observium] Device not visible
Did you disable the polling for it? If so look under disabled devices and enable it again.
/Daniel
On Apr 24, 2017 9:40 AM, Gumilar Siegfried <siegfried.gumilar@stadtwerke-feldkirch.atmailto:siegfried.gumilar@stadtwerke-feldkirch.at> wrote:
Hello!
We have a device that is no longer visible in Observium. It is not in the device list and the search function can’t find it.
I tried to add it again to Observium, but get this message: “Already got device xyz.”
Running “./discovery.php -h xyz” returns this: “WARNING: 0 devices discovered. Did you specify a device that does not exist?”
Is there something wrong with our database? How to fix it?
Thanks,
Siegfried
participants (4)
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Daniel Johansson
-
Gumilar Siegfried
-
Peter Persson
-
Tom Laermans