tom, some time when you use webmail copy / past don't work. Your reply don't help to resolve my problem. Do you have beter idea?

--- Zoran Lukenic z.lukenic@mediactive.fr --- Groupe Mediactive 3-4-10, cité Paradis 75010 Paris Tel : +33 1 55 28 80 60 Fax : +33 1 55 28 80 61 Support technique : 0 892 494 777 www.groupe-mediactive.fr Twitter : @mediactivegroup

________________________________________ De : Tom Laermans [tom.laermans@powersource.cx] Date d'envoi : jeudi 31 octobre 2013 12:18 À : Observium Network Observation System Objet : Re: [Observium] graphe on pose

Copy & paste is really hard!

On 31/10/2013 08:45, Carsten Pettersson wrote:

Hi Zoran,

In documentation the line is:

• /5 * * * * root /opt/observium/poller-wrapper.py 1 >> /dev/null 2>&1

not

• /5 * * * * root /opt/observium/pooler-wrapper.py 1 >> /dev/null 2>&1

as you in your cronjob. Its poller not pooler ;-)

/Carsten ________________________________________ From: observium [observium-bounces@observium.org] on behalf of Adam Armstrong [adama@memetic.org] Sent: Thursday, October 31, 2013 6:38 AM To: Observium Network Observation System Subject: Re: [Observium] graphe on pose

What version does observium say on the bottom left?

Adam.

Zoran Lukenic z.lukenic@mediactive.fr wrote:

...

I'm on the last version. I install the new server with SVN 2 days ago. My network is ok. All server are in datacenter with 1G or 10G switches. I have 2 observium on 2 difrent server and network and I have same problem. My Centreon, cacti, intermapper do the same thing and my graphs are full.

The pooler is like you write in your doc:

more /etc/cron.d/observium 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1

• /5 * * * * root /opt/observium/discovery.php -h new /dev/null 2>&1
• /5 * * * * root /opt/observium/pooler-wrapper.py 1 >> /dev/null 2>&1

---

Zoran Lukenic z.lukenic@mediactive.fr

---

Groupe Mediactive 3-4-10, cité Paradis 75010 Paris Tel : +33 1 55 28 80 60 Fax : +33 1 55 28 80 61 Support technique : 0 892 494 777 www.groupe-mediactive.fr Twitter : @mediactivegroup

---

De : Adam Armstrong [adama@memetic.org] Date d'envoi : jeudi 31 octobre 2013 05:55 À : Observium Network Observation System Objet : Re: [Observium] graphe on pose

This is most certainly related to network conditions or polling frequency.

The poller must run every 5 minutes.

Make sure you are running the latest version (svn update)

Adam.

Zoran Lukenic z.lukenic@mediactive.fr wrote:

...

I didn't know that the screenshot will not be able in the mail. So I have problems with all graphs on all devices. My graphs are OK but they have some hole. Some time 30min, some time more. I have this same devices on my cacti, behind same firewall and I don't have this problem.

ps: I don't know if I do the right thing for answer.

---

Message: 2 Date: Wed, 30 Oct 2013 17:34:09 +0000 From: Zoran Lukenic z.lukenic@mediactive.fr To: "observium@observium.org" observium@observium.org Subject: [Observium] graphe on pose Message-ID: 286037ABC3D0D74DB5172245EF4597970144239E@srv-exchange01.exchange.mediactive.fr

Content-Type: text/plain; charset="iso-8859-1"

Hello,

I have some problem with my graphe ( cf: screenshot )

I looked in FAQ and some Mailing Liste archive but I didn't find any one with the same problem.

do you have some idea where to look?

---

Zoran Lukenic z.lukenic@mediactive.frmailto:z.lukenic@mediactive.fr

---

Groupe Mediactive 3-4-10, cit? Paradis 75010 Paris Tel : +33 1 55 28 80 60 Fax : +33 1 55 28 80 61 Support technique : 0 892 494 777 www.groupe-mediactive.frhttp://www.groupe-mediactive.fr/ Twitter : @mediactivegroup [cid:FB003B7F-1839-4401-8DAE-B37B718E4644]

Chris,

Please don't hijack threads - writing a new mail to observium@observium.org is not harder than clicking reply on an existing one, yet it doesn't fuck up on other people's mail clients.

When I click on "Edit" when viewing a bill, first thing I see is the committed rate in an input field.

Tom

On 31/10/2013 18:59, Chris Pelling wrote:

Evening all and Happy Halloween :-)

Reading the doc here "http://www.observium.org/wiki/Billing" and searching through the site I could not find this or reference to it.

I have a customer that had 10Mbps set, he had a large overage last month and wanted to see this month if his usage will go up ( as we charged overage last month ) so next month he wanted to change the 10 to 20, so he can "suck it and see".

I went into the "Edit Bill" and I see plenty of options : Billing Type, Description, Billing Day etc. But I cant see where I can edit the 10 and change it to 20 ?

Thoughts?

I am running : Observium 0.13.10.4670

Thanks, Chris _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Excellent!

Did you find the correct edit box though? :)

Tom

On 31/10/2013 19:35, Chris Pelling wrote:

Yep, I did not check what "headers" were still there, I went and re-looked and saw an In-reply-to header.

Noted for future :-) Kind regards, Chris On 31/10/13 18:20, Tom Laermans wrote:

...

Chris,

Please don't hijack threads - writing a new mail to observium@observium.org is not harder than clicking reply on an existing one, yet it doesn't fuck up on other people's mail clients.

When I click on "Edit" when viewing a bill, first thing I see is the committed rate in an input field.

Tom

On 31/10/2013 18:59, Chris Pelling wrote:

...

Evening all and Happy Halloween :-)

Reading the doc here "http://www.observium.org/wiki/Billing" and searching through the site I could not find this or reference to it.

I have a customer that had 10Mbps set, he had a large overage last month and wanted to see this month if his usage will go up ( as we charged overage last month ) so next month he wanted to change the 10 to 20, so he can "suck it and see".

I went into the "Edit Bill" and I see plenty of options : Billing Type, Description, Billing Day etc. But I cant see where I can edit the 10 and change it to 20 ?

Thoughts?

I am running : Observium 0.13.10.4670

Thanks, Chris _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

---

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

---

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hi,

My reply may not have helped, but yours certainly didn't either.

If you can't provide your configuration as it is, it is of no use at all to even try and respond to what you are writing, as it is not based on reality.

If copy and paste doesn't work it sure sounds like you have bigger issues than Observium data.

On 31/10/2013 17:45, Zoran Lukenic wrote:

tom, some time when you use webmail copy / past don't work. Your reply don't help to resolve my problem. Do you have beter idea?

---

Zoran Lukenic z.lukenic@mediactive.fr

---

Groupe Mediactive 3-4-10, cité Paradis 75010 Paris Tel : +33 1 55 28 80 60 Fax : +33 1 55 28 80 61 Support technique : 0 892 494 777 www.groupe-mediactive.fr Twitter : @mediactivegroup

---

De : Tom Laermans [tom.laermans@powersource.cx] Date d'envoi : jeudi 31 octobre 2013 12:18 À : Observium Network Observation System Objet : Re: [Observium] graphe on pose

Copy & paste is really hard!

On 31/10/2013 08:45, Carsten Pettersson wrote:

...

Hi Zoran,

In documentation the line is:

• /5 * * * * root /opt/observium/poller-wrapper.py 1 >> /dev/null 2>&1

not

• /5 * * * * root /opt/observium/pooler-wrapper.py 1 >> /dev/null 2>&1

as you in your cronjob. Its poller not pooler ;-)

/Carsten ________________________________________ From: observium [observium-bounces@observium.org] on behalf of Adam Armstrong [adama@memetic.org] Sent: Thursday, October 31, 2013 6:38 AM To: Observium Network Observation System Subject: Re: [Observium] graphe on pose

What version does observium say on the bottom left?

Adam.

Zoran Lukenic z.lukenic@mediactive.fr wrote:

...

I'm on the last version. I install the new server with SVN 2 days ago. My network is ok. All server are in datacenter with 1G or 10G switches. I have 2 observium on 2 difrent server and network and I have same problem. My Centreon, cacti, intermapper do the same thing and my graphs are full.

The pooler is like you write in your doc:

more /etc/cron.d/observium 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1

• /5 * * * * root /opt/observium/discovery.php -h new /dev/null 2>&1
• /5 * * * * root /opt/observium/pooler-wrapper.py 1 >> /dev/null 2>&1

---

Zoran Lukenic z.lukenic@mediactive.fr

---

Groupe Mediactive 3-4-10, cité Paradis 75010 Paris Tel : +33 1 55 28 80 60 Fax : +33 1 55 28 80 61 Support technique : 0 892 494 777 www.groupe-mediactive.fr Twitter : @mediactivegroup

---

De : Adam Armstrong [adama@memetic.org] Date d'envoi : jeudi 31 octobre 2013 05:55 À : Observium Network Observation System Objet : Re: [Observium] graphe on pose

This is most certainly related to network conditions or polling frequency.

The poller must run every 5 minutes.

Make sure you are running the latest version (svn update)

Adam.

Zoran Lukenic z.lukenic@mediactive.fr wrote:

...

I didn't know that the screenshot will not be able in the mail. So I have problems with all graphs on all devices. My graphs are OK but they have some hole. Some time 30min, some time more. I have this same devices on my cacti, behind same firewall and I don't have this problem.

ps: I don't know if I do the right thing for answer.

---

Message: 2 Date: Wed, 30 Oct 2013 17:34:09 +0000 From: Zoran Lukenic z.lukenic@mediactive.fr To: "observium@observium.org" observium@observium.org Subject: [Observium] graphe on pose Message-ID: 286037ABC3D0D74DB5172245EF4597970144239E@srv-exchange01.exchange.mediactive.fr

Content-Type: text/plain; charset="iso-8859-1"

Hello,

I have some problem with my graphe ( cf: screenshot )

I looked in FAQ and some Mailing Liste archive but I didn't find any one with the same problem.

do you have some idea where to look?

---

Zoran Lukenic z.lukenic@mediactive.frmailto:z.lukenic@mediactive.fr

---

Groupe Mediactive 3-4-10, cit? Paradis 75010 Paris Tel : +33 1 55 28 80 60 Fax : +33 1 55 28 80 61 Support technique : 0 892 494 777 www.groupe-mediactive.frhttp://www.groupe-mediactive.fr/ Twitter : @mediactivegroup [cid:FB003B7F-1839-4401-8DAE-B37B718E4644]

On 2013-10-31 16:43, Zoran Lukenic wrote:

hello, it was a bad copy past, in my cron it's poller :)

adam, my version is 0.13.10.4721 but I have the same problem in my lab with old version 0.12.10.3399

Please upgrade to something newer than 4722, as there were some SNMP issues fixed in that.

If you are seeing the same issue in both 3399 *and* 4721, then I very much doubt it's an Observium problem, else we would have had other people reporting similar issues in the past year or so.

3399 is from October 2012. If a bug as serious as this had existed from then until now, we would have heard about it.

adam.

Hello, upgrade didn't resolve the problem. I change my cron to run 5 poller at same time. From that my graphs are full. Do you have an idea why it works with 5 poller and not with 1? ( I have only 8 devices in observium )

--- Zoran Lukenic z.lukenic@mediactive.fr --- Groupe Mediactive 3-4-10, cité Paradis 75010 Paris Tel : +33 1 55 28 80 60 Fax : +33 1 55 28 80 61 Support technique : 0 892 494 777 www.groupe-mediactive.fr Twitter : @mediactivegroup

________________________________________ De : Zoran Lukenic [z.lukenic@mediactive.fr] Date d'envoi : jeudi 31 octobre 2013 21:48 À : Observium Network Observation System Objet : Re: [Observium] graphe on pose

Ok I just run svn update and I'm on 4727. I will tell if it's ok. like I say I have many monitoring tools with rrd graphs and Observium is the only one who don't work all time. just for test, on the same server where I have observium, I install centreon and I add same devices. Centreon graphs are full.

if you have one idea to where can I look to find where can be a problem it will be cool. thx

________________________________________ De : Adam Armstrong [adama@memetic.org] Date d'envoi : jeudi 31 octobre 2013 19:42 À : Observium Network Observation System Objet : Re: [Observium] graphe on pose

On 2013-10-31 16:43, Zoran Lukenic wrote:

hello, it was a bad copy past, in my cron it's poller :)

adam, my version is 0.13.10.4721 but I have the same problem in my lab with old version 0.12.10.3399

Please upgrade to something newer than 4722, as there were some SNMP issues fixed in that.

If you are seeing the same issue in both 3399 *and* 4721, then I very much doubt it's an Observium problem, else we would have had other people reporting similar issues in the past year or so.

3399 is from October 2012. If a bug as serious as this had existed from then until now, we would have heard about it.

adam.