Consider you have 10 people in your IT department. I do. 8 of them do not know what SSH is but are good with connecting printers.
It’s a “single plane of glass” method. If you can have tickets, inventory, alerts and monitoring in one place wouldn’t that be swell? ZenDesk does have some inventory plugins but they do not have a dedicated monitoring system. That is, unless I am mistaken. -- Sincerely, Joshua Hopper, A+ CE Network Administrator [cid:image001.jpg@01D007C7.29FDF560] 420 3rd Ave NW Hickory NC 28601 Office: 828-449-1839x2160 | Cell: 828-855-7565
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Colin Stubbs Sent: Friday, November 21, 2014 7:52 PM To: Observium Network Observation System Subject: Re: [Observium] Paid support
I use Zendesk myself, and automatically have tickets raised from a number of different systems in it... so I'm curious,
How is emailing alerts to Zendesk/<OTHER TICKETING SYSTEM> not enough?
Why would having Zendesk tickets in the Observium interface be of value? (Which is what I'm assuming you're thinking of)
On 22 November 2014 10:02, Garland McAlexander <garland.mcalexander@controlgroup.commailto:garland.mcalexander@controlgroup.com> wrote: Probably something zendesk related
Sent from my iPhone
On Nov 21, 2014, at 6:06 PM, Adam Armstrong <adama@memetic.orgmailto:adama@memetic.org> wrote:
Depends. I don't like adding things which are only relevant to a single user, as maintaining them gets old fast.
What kind of api?
Adam.
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On 21 November 2014 12:42:28 Josh Hopper <joshhopper@protectplus.commailto:joshhopper@protectplus.com> wrote:
If Adam were to build the API or whatever for another ticket system to integrate Observium (like Hostbill is) would that be something that is OK to ask him about?
I work at a place looking for a ticket system and I want to use Observium with it.
-- Sincerely, Joshua Hopper, A+ CE Network Administrator
420 3rd Ave NW Hickory NC 28601Office: 828-449-1839x2160tel:828-449-1839x2160 | Cell: 828-855-7565tel:828-855-7565
-----Original Message----- From: observium [mailto:observium-bounces@observium.orgmailto:observium-bounces@observium.org] On Behalf Of Cody Cook Sent: Friday, November 21, 2014 7:21 AM To: Observium Network Observation System Subject: Re: [Observium] Paid support
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On Fri, Nov 21, 2014 at 3:34 AM, Tom Laermans <tom.laermans@powersource.cxmailto:tom.laermans@powersource.cx> wrote:
Hi Gavin,
I think they used to be on the "buy" page as well but not anymore. It's best to contact Adam at adama@observium.orgmailto:adama@observium.org.
Tom
On 11/21/2014 12:26 PM, Gavin Henry wrote:
Hi all,
I can see some of the support options on the main website, but not way to purchase or get in touch?
-- Kind Regards,
Gavin Henry. http://www.surevoip.co.uk _______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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