Hi all,
I am having an issues where suddenly observium has stopped sending alerts to contacts. I have had PagerDuty up and running for almost a year and suddenly today we had a device go down and pager duty didn’t fire an alarm. As you can see below the device alarmed but there is not alert send message or the recovery.
[cid:image007.png@01D94138.0CF0EC30]
I have the device grouped in a group aptly named Access Switch. The alarm is configured as follows:
[cid:image008.png@01D94138.67223790]
I also have the pagerduty contact configured for this service. I have blanked the api key for security reasons.
[cid:image009.png@01D94138.E250F230]
Is there a process that handles contacts the needs to be restarted or am I missing something. No changes to my knowledge have been made to the configuration. As I stated earlier this has been working for close to a year. Any help would be appreciated.
Thanks, Andrew
[Woods Hole Oceanographic Institution]https://www.whoi.edu/ Andrew Caplice | Senior Network Engineer Information Services p: (508) 289 2472tel:(508)%20289%200000 c: (774) 722-2633 tel:(508)%20289%200000 acaplice@whoi.eduhttp://www.whoi.edu [facebook]https://www.facebook.com/WoodsHoleOcean [twitter]https://twitter.com/WHOI [instagram]https://www.instagram.com/whoi.ocean/ [YouTube]https://www.youtube.com/user/WoodsHoleOceanInst [linked in]https://www.linkedin.com/school/woods-hole-oceanographic-institution/
