25121 means your billing poller isn't running, because there's no data in the database.
Adam.
Sent from BlueMail
On 24 Jul 2016, 02:06, at 02:06, Andy Lemin andy@brandwatch.com wrote:
Did an apt-get upgrade, reboot and the error has gone back to 25121.
And a quick check of GD seems to show it is installed after all, so something else is stopping it being able to read the data "Empty input data array specified for plot. Must have at least one data point."
[LIVE]root@intermap:/opt/observium/html/includes/jpgraph/src# php -i | grep -i --color gd
/etc/php5/cli/conf.d/20-*gd*.ini,
*gd*
*GD* Support => enabled
*GD* headers Version => 2.1.1-dev
*gd*.jpeg_ignore_warning => 0 => 0
And the phpinfo; gd GD Support enabled GD headers Version 2.1.1-dev FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.5.2 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.2.50 WBMP Support enabled XPM Support enabled libXpm Version 30411 XBM Support enabled WebP Support enabled
Thanks
On Sun, Jul 24, 2016 at 1:50 AM, Andy Lemin andy@brandwatch.com wrote:
No, its totally silent. Even with debug=&1 there are no errors around
the
JpGrpah. the only error is within the JpGraph image png.
I've just uncommented the theme option (with 4.0 in place), and the
error
changed to 25128. The function imageantialias() is not available. Use
the
GD version.
I will try and install PHP with the GD compile option, unless you
advise
otherwise.
Thanks.
On Sun, Jul 24, 2016 at 1:33 AM, Adam Armstrong adama@memetic.org
wrote:
Is there any other information on the error?
I got an error related to antialiasing, which on worked around.
There's
no need to modify jpg-config.php anymore, it seems.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 24 Jul 2016, at 01:29, Andy Lemin andy@brandwatch.com wrote:
Hi Adam,
Hahaha, I know what you mean. Politics gone insane..
I've just updated and now at revision 8006.
But I'm still getting the JpGraph error 25121.
Where should I be looking to help provide debug info for this.
Searching
the web seems to show others with this same problem but not many suggestions.
I'm wondering if this is a permissions thing.
Thanks again, Andy.
On Fri, Jul 22, 2016 at 6:48 PM, Adam Armstrong adama@memetic.org wrote:
To the deep, deep south. :D
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 18:27, Jason Lixfeld jason@lixfeld.ca wrote:
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org
wrote:
> > I hate other Brits so much I just had to leave. > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca
wrote:
> Oooooh.. tell us more about this relocation to the USA that you
speak of ;)
> > On Jul 22, 2016, at 12:50 PM, Adam Armstrong
adama@memetic.org wrote:
> > Ahh buggery. > > I'll see if I can work out a quick fix. > > I'm a little busy relocating to the USA at the moment, but if
someone works out a fix, send it to the mailing list :)
> > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com
wrote:
> Sadly it didn't work! > > Installed 3.5.0b1 (and commented out the Theme) and we still
get the same error :(
> > Where next to look? What directory is it trying to access? > > When I run &debug=1 we see no JpGraph errors? > > Thanks, Andy > > > On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong
adama@memetic.org wrote:
> > There's a mirror of it on shithub... > > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com
wrote:
> Has anyone got a copy of a 3.5 version etc that I can test to
see if it is our install, or JP 4.0?
> > Thanks. > > On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong
adama@memetic.org wrote:
> Hmm. The billing code was, I think, written for version 2 or
- It looks like
> we'll need to rewrite some stuff if they've discontinued that. > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:02, Andy Lemin > andy@brandwatch.com wrote: > PS; There was no mention of versions in the steps, and so we
installed 4.0 as thats the only one you can download.
> Is that ok? > > And extracted into; > /opt/observium/html/includes/jpgraph > > so we have; > > > /opt/observium/html/includes/jpgraph/src/jpg-config.inc.php > > And we commented out this one > line; > > > > //define('DEFAULT_THEME_CLASS', 'UniversalTheme'); > > > > Thanks, Andy. > > > > > On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin
andy@brandwatch.com wrote:
> Hi, > > We are running the latest paid version, and turned on Billing
last week.
> The cronjob is running fine but nothing comes up in the web
interface?
> > We followed; > http://www.observium.org/docs/billing/ > > conrtab -l shows; > # Billing > > */5 * * * * root php > /opt/observium/poll-billing.php >> /dev/null 2>&1 > > 1 * * * * root php
/opt/observium/billing-calculate.php >> /dev/null 2>&1
> > > And we have this in our config.php; > // Billing > > $config['enable_billing'] = 1; # Enable Billing > > $config['billing']['customer_autoadd'] = 1; # Enable Auto-add
bill per customer
> > > $config['billing']['circuit_autoadd'] = 1; # Enable Auto-add
bill per circuit_id
> > > $config['billing']['bill_autoadd'] = 1; # Enable Auto-add
bill per bill_id
> > However nothing is being auto added? > > > > So we added a bill manually, and when running the cronjob
scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
> > > > > > Thanks, Andy. > > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > ------------------------------ > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >
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