I'm not sure why you got both the alert and the recovery at the same time, are you running the poller on a strange frequency? Did you follow the install guide's crontab exactly?
adam.
Adam Armstrong Managing Director & Lead Architect Observium Limited http://www.observium.org http://docs.observium.org http://jira.observium.org On 2018-01-10 20:03:35, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote: Hello everyone, I am new to Observium and I have a question, can someone explain to me how the polling works? And the email alerts are sent when the device is down/up(Recover) or when the polling time is met? For example: In the next image I have two cases at 9:37am I received the email for the alert and for the recovery (this is normal or I need to check somethings in the config?) Thank you! kind Regards Hermes J. Martinez Sistemas corporativo hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 (669) 120-8470 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] Do you really need to print this e-mail? En realidad necesita imprimir este correo? Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal