We use different severity levels based on business impact. Medium,High,Low. Both for Urgency and Impact
Information from room monitors might first trigger a warning , alert, then critical We have equipment that needs to be monitored but we can operate without it so we might not want to raise a critical ticket
Since it is not on the plan we will figure out how best to implement some kind of 3rd party translation over to our severity level Kær kveðja/Best regards
ÁRMANN GUÐJÓNSSON Enterprise Network Architect IT Operations Tel: +354 50 50 736 [cid:image001.png@01D56A48.0C6B8420]
Fyrirvari/Disclaimerhttps://www.icelandair.com/support/terms-and-conditions/icelandair-email-disclaimer [Facebook]https://www.facebook.com/Icelandair[Twitter]https://twitter.com/icelandair[YouTube]https://www.youtube.com/icelandair
From: observium observium-bounces@observium.org On Behalf Of Tom Laermans via observium Sent: föstudagur, 13. september 2019 07:46 To: observium@observium.org Cc: Tom Laermans tom.laermans@powersource.cx Subject: Re: [Observium] Is there plans to add more severity levels than critical
Hi,
I don't think there currently are any short term plans - the important question would be:
What do you expect to happen differently when you choose another severity level? :-)
Tom
On 9/13/2019 1:45 AM, Ármann Guðjónsson via observium wrote: Hi I have seen this question before but I can't find the answer.
Do you have plans to implement other security levels that critical
for example: info, warning, error , critical
Kær kveðja/Best regards ÁRMANN GUÐJÓNSSON Enterprise Network Architect IT Operations
Reykjavík Airport 101 Reykjavík Iceland
Tel: +354 50 50 736
armanng@icelandair.ismailto:armanng@icelandair.is www.icelandair.comhttps://eur02.safelinks.protection.outlook.com/?url=www.icelandair.com&data=02%7C01%7Carmanng%40icelandair.is%7Cf78effaf3c344a106b0e08d7381e6433%7C794aac9a04b14ff7b1e7adc3edfd9569%7C0%7C0%7C637039575501680541&sdata=LPNPr%2BLjzDyQvKGIrZaJg5twv4vYPWA4AmeVGY6z2ec%3D&reserved=0
[cid:image006.png@01D56A1A.68F41BE0]
[Facebook]https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FIcelandair&data=02%7C01%7Carmanng%40icelandair.is%7Cf78effaf3c344a106b0e08d7381e6433%7C794aac9a04b14ff7b1e7adc3edfd9569%7C0%7C0%7C637039575501690537&sdata=t0k0q%2Bc5GPRvpFowdhnnS8OO914rfpDAX7GWXm%2Bjsl0%3D&reserved=0[Twitter]https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Ficelandair&data=02%7C01%7Carmanng%40icelandair.is%7Cf78effaf3c344a106b0e08d7381e6433%7C794aac9a04b14ff7b1e7adc3edfd9569%7C0%7C0%7C637039575501690537&sdata=9mH5xHRhLmfCrmRVp9rjwtd0hf3Ob%2BO2XAruR1yepFw%3D&reserved=0[YouTube]https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Ficelandair&data=02%7C01%7Carmanng%40icelandair.is%7Cf78effaf3c344a106b0e08d7381e6433%7C794aac9a04b14ff7b1e7adc3edfd9569%7C0%7C0%7C637039575501690537&sdata=qps%2BW6gdkFeUUMf4NE4xpJakdwt9htAu1tTqJL5gto8%3D&reserved=0
_______________________________________________
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observiumhttps://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpostman.memetic.org%2Fcgi-bin%2Fmailman%2Flistinfo%2Fobservium&data=02%7C01%7Carmanng%40icelandair.is%7Cf78effaf3c344a106b0e08d7381e6433%7C794aac9a04b14ff7b1e7adc3edfd9569%7C0%7C0%7C637039575501700530&sdata=oy11h71AF8sw9iR7S7aXdnYSg7bpIUFLBCienTO%2BFzg%3D&reserved=0
