![](https://secure.gravatar.com/avatar/c6bab995078bf7d72ede08a44641eb0a.jpg?s=120&d=mm&r=g)
Got the issue.
The SNMP community was public in the observium settings.
Changed it to as per the device and then was able to discover the device.
Regards Kaustubh
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Kaustubh Parthasarthy, CLSA Sent: Monday, September 24, 2018 12:03 PM To: Observium Subject: Re: [Observium] Observium unable to discover the device
Hi Markus,
I am able to ping the device from Observium:
[cid:image001.png@01D45400.605F52A0]
Regards Kaustubh
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Markus Klock Sent: Monday, September 24, 2018 11:51 AM To: Observium Network Observation System Subject: Re: [Observium] Observium unable to discover the device
Are you sure the Observium-server is able to ping the device? This error message means that Observium was not able to get an ICMP-response from the device. Try adding the device from Observium CLI with debug output.
/Markus
Den mån 24 sep. 2018 kl 08:11 skrev Kaustubh Parthasarthy, CLSA <kaustubh.parthasarthy@clsa.commailto:kaustubh.parthasarthy@clsa.com>: Hi Team,
I am trying to add a device ZNEQLP206.
I have added Observium’s IP and community string on the server’s SNMP file.
I can ping the observium server from the device I want to discover and also on the reverse way. But when I try to discover the device I get the following error:
[cid:image001.png@01D453FB.79EA9360]
The device is not discovering. What can be the issue ?
Kaustubh Parthasarthy Analyst, Production Management Group D +91 20 6646 8625 | M +91 989 284 4625 | T +91 20 6646 8888 4/F, C-Wing, Panchshil Tech Park-1, Yerawada, Pune 411006, India
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The content of this communication is intended for the recipient and is subject to CLSA Legal and Regulatory Notices. These can be viewed at https://www.clsa.com/disclaimer.html or sent to you upon request. Please consider before printing. CLSA is ISO14001 certified and committed to reducing its impact on the environment. The content of this communication is intended for the recipient and is subject to CLSA Legal and Regulatory Notices. These can be viewed at https://www.clsa.com/disclaimer.html or sent to you upon request. Please consider before printing. CLSA is ISO14001 certified and committed to reducing its impact on the environment.