Billing fails on specific interfaces

Hi!
I was testing billing and with certain interfaces it reports no data, despite the graphs clearly showing data.
My thought is that it may relate to the interface name as it works well with other products and interface names.
The "special" think is that the interface name has a colon in it.
Have anyone seen this before ?
See output :
Bill : Test bill
Polling nac-vv01-01:e1b on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Polling nac-vv01-01:a0a on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Polling nac-vv01-02:a0a on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Bill processing...
time: 1466805074|1466805005 period:69

These interfaces are likely not correctly returning 64bit counters. The billing system requires ports provide 64bit counters at present.
Adam.
Sent from BlueMail
On 24 Jun 2016, 22:58, at 22:58, Jesper Frank Nemholt jfn@dassic.com wrote:
Hi!
I was testing billing and with certain interfaces it reports no data, despite the graphs clearly showing data.
My thought is that it may relate to the interface name as it works well with other products and interface names.
The "special" think is that the interface name has a colon in it.
Have anyone seen this before ?
See output :
Bill : Test bill
Polling nac-vv01-01:e1b on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Polling nac-vv01-01:a0a on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Polling nac-vv01-02:a0a on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Bill processing...
time: 1466805074|1466805005 period:69
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hi!
I checked one of the ports and it seems to be 64bit :
array(71port_id=>2854device_id=>92port_64bit=>1port_label=>nac-vv01-01:e1a port_label_base=>nac-vv01-01:eport_label_num=>1aport_label_short=> nac-vv01-01:e1aport_descr_type=>nullport_descr_descr=>nullport_descr_circuit =>nullport_descr_speed=>nullport_descr_notes=>nullifDescr=>nac-vv01-01:e1a ifName=>nac-vv01-01:e1aifIndex=>3ifSpeed=>10000000000ifConnectorPresent=> nullifPromiscuousMode=>nullifHighSpeed=>10000ifOperStatus=>upifAdminStatus=> upifDuplex=>fullDuplexifMtu=>9000ifType=>ethernetCsmacdifAlias=> ifPhysAddress=>90e2ba445c74ifHardType=>null
And the graphs for the normal view also look OK :
[image: pasted1]
So it seem the issue only related to billing.
/Jesper
On Sat, Jun 25, 2016 at 15:26 Adam Armstrong adama@memetic.org wrote:
These interfaces are likely not correctly returning 64bit counters. The billing system requires ports provide 64bit counters at present.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 24 Jun 2016, at 22:58, Jesper Frank Nemholt jfn@dassic.com wrote:
Hi!
I was testing billing and with certain interfaces it reports no data, despite the graphs clearly showing data.
My thought is that it may relate to the interface name as it works well with other products and interface names.
The "special" think is that the interface name has a colon in it.
Have anyone seen this before ?
See output :
Bill : Test bill
Polling nac-vv01-01:e1b on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Polling nac-vv01-01:a0a on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Polling nac-vv01-02:a0a on nac-vv01.xyz.com
time: 1466805074|0 period:1466805074
No data.
Bill processing...
time: 1466805074|1466805005 period:69
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
participants (2)
-
Adam Armstrong
-
Jesper Frank Nemholt