Re: [Observium] No valid device specified
I should have known better than to approve a list join half an hour after someone takes a hissy fit...
:D
Adam.
Sent from BlueMail
On 17 Mar 2017, 22:12, at 22:12, Dario Schmitt dario.schmitt@gmx.net wrote:
Don't worry, it's not you. Adam is simply an a**hole and - as it seems
- will always be.
Am 17.03.2017 um 21:58 schrieb John May:
I've never been treated this way on any other mailing list in over 20 years, and I am on many lists both big and small.
I did state what version I am running, in my second follow up email
sent
1 minute after my first one.
Three other people provided constructive answers based on the info I provided, including identifying that a fix to your software is necessary. Obviously I provided enough information for them to help.
You did nothing but denigrate me.
- JohnOn 3/17/17 4:39 PM, Adam Armstrong wrote:
How did anyone know you were a paying user when you didn't provide
that
information?
This isn't an official support avenue, it's a public mailing list.
All of the usual conventions you'd expect on a public mailing list
apply.
It is your responsibility to provide all of the possibly relevant information when you ask your question, rather than relying on other people to guess or waste their time asking questions.
People here answer questions every day. It may not seem like hard
work
to you to ask someone what version they're running, but it becomes
much
more significant when there are multiple people per day asking
questions
without providing sufficient supporting data to provide an answer.
Adam.
Sent from BlueMail http://www.bluemail.me/r?b=9226 On 17 Mar 2017, at 19:00, John May <jmaymailing@pointinspace.com mailto:jmaymailing@pointinspace.com> wrote:
Seems like Jay got it, and was much more helpful. Nice attitude with someone who paid for your product. - John On 3/17/17 2:09 PM, Adam Armstrong wrote: You've omitted basically all of the relevant information. When asking for help, include screenshots of things notworking
including proof of URL and the like. Otherwise people will just assume you're confused andprobably
ignore you, since that's easier than going digging for information. Nothing is more annoying than having to question someone tohelp
them because they don't bother giving you any actual information. "I clicked a link and it doesn't work, any idea why?" Oddly enough, no. Adam. Sent from BlueMail <http://www.bluemail.me/r?b=9226> On 17 Mar 2017, at 16:59, John May<jmaymailing@pointinspace.com
<mailto:jmaymailing@pointinspace.com>> wrote: First time I've run into this issue... I added a device. It shows up fine in the device hitlist.But
when I click on the device name for details I get:
"No valid device specified A valid device was not specified in the URL. Please retypeand
try again." Any idea why this would be occurring? No way to delete/readdthe
device too because of this. Any help appreciated! - John
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
participants (2)
-
Adam Armstrong -
Dario Schmitt