I’ve ran into this as well. It seems to occur shortly after adding a new device and before the device is polled/discovered. Attached is a screenshot of the error message. Everything is fine after the device is discovered/polled.

-- Jay

From: observium observium-bounces@observium.org on behalf of Adam Armstrong adama@memetic.org Reply-To: Observium Public Support observium@observium.org Date: Friday, March 17, 2017 at 11:09 AM To: Observium Public Support observium@observium.org Cc: "observium@observium.org" observium@observium.org Subject: Re: [Observium] No valid device specified

You've omitted basically all of the relevant information. When asking for help, include screenshots of things not working including proof of URL and the like. Otherwise people will just assume you're confused and probably ignore you, since that's easier than going digging for information. Nothing is more annoying than having to question someone to help them because they don't bother giving you any actual information. "I clicked a link and it doesn't work, any idea why?" Oddly enough, no. Adam. Sent from BlueMail[bluemail.me]https://urldefense.proofpoint.com/v2/url?u=http-3A__www.bluemail.me_r-3Fb-3D9226&d=BQMFaQ&c=sy2pFYeXOTBQJUPqadkFIXq5lzPIgQxhI8DCCAdSjYc&r=ABp-W7DPgLKCKlUN3YMk4NOW3xFdLejq7IJ9RyIqzoE&m=VWN7pI7YYXRUyNUzKfxesCYotJ_WMVjHNtQc-7nzu5I&s=729ZfZ62DDP6DtcWJPfSqjH8lqnmbgOoQOGInxFTV2M&e= On 17 Mar 2017, at 16:59, John May <jmaymailing@pointinspace.commailto:jmaymailing@pointinspace.com> wrote:

First time I've run into this issue...

I added a device. It shows up fine in the device hitlist. But when I click on the device name for details I get:

"No valid device specified A valid device was not specified in the URL. Please retype and try again."

Any idea why this would be occurring? No way to delete/readd the device too because of this. Any help appreciated!

- John

I think this is a known problem caused by the new cacheing function. /Markus

Den 17 mars 2017 8:00 em skrev "John May" jmaymailing@pointinspace.com:

Seems like Jay got it, and was much more helpful.

Nice attitude with someone who paid for your product.

    - John

On 3/17/17 2:09 PM, Adam Armstrong wrote:

...

You've omitted basically all of the relevant information.

When asking for help, include screenshots of things not working including proof of URL and the like.

Otherwise people will just assume you're confused and probably ignore you, since that's easier than going digging for information.

Nothing is more annoying than having to question someone to help them because they don't bother giving you any actual information.

"I clicked a link and it doesn't work, any idea why?"

Oddly enough, no.

Adam.

Sent from BlueMail http://www.bluemail.me/r?b=9226 On 17 Mar 2017, at 16:59, John May <jmaymailing@pointinspace.com mailto:jmaymailing@pointinspace.com> wrote:

First time I've run into this issue...

I added a device.  It shows up fine in the device hitlist.  But when I
click on the device name for details I get:

"No valid device specified
A valid device was not specified in the URL. Please retype and try

again."

Any idea why this would be occurring?  No way to delete/readd the

device too because of this. Any help appreciated!

 - John

--

---

John May : President http://www.pointinspace.com/ Point In Space Internet Solutions 800.664.8610 919.338.8198 _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

I am running the latest version. I was sure to verify such before reporting.

- John

On 3/17/17 3:16 PM, Tom Laermans wrote:

The caching has been disabled by default for a while now, so in short, please update to the latest version before reporting issues as they may already have been resolved.

Tom

On Mar 17, 2017 8:09 PM, Markus Klock markus@best-practice.se wrote:

I think this is a known problem caused by the new cacheing function.
/Markus

Den 17 mars 2017 8:00 em skrev "John May"
<jmaymailing@pointinspace.com <mailto:jmaymailing@pointinspace.com>>:

    Seems like Jay got it, and was much more helpful.

    Nice attitude with someone who paid for your product.

            - John


    On 3/17/17 2:09 PM, Adam Armstrong wrote:

        You've omitted basically all of the relevant information.

        When asking for help, include screenshots of things not working
        including proof of URL and the like.

        Otherwise people will just assume you're confused and
        probably ignore
        you, since that's easier than going digging for information.

        Nothing is more annoying than having to question someone to
        help them
        because they don't bother giving you any actual information.

        "I clicked a link and it doesn't work, any idea why?"

        Oddly enough, no.

        Adam.

        Sent from BlueMail <http://www.bluemail.me/r?b=9226
        <http://www.bluemail.me/r?b=9226>>
        On 17 Mar 2017, at 16:59, John May
        <jmaymailing@pointinspace.com
        <mailto:jmaymailing@pointinspace.com>
        <mailto:jmaymailing@pointinspace.com
        <mailto:jmaymailing@pointinspace.com>>> wrote:

            First time I've run into this issue...

            I added a device.  It shows up fine in the device
        hitlist.  But when I
            click on the device name for details I get:

            "No valid device specified
            A valid device was not specified in the URL. Please
        retype and try again."


            Any idea why this would be occurring?  No way to
        delete/readd the device
            too because of this.  Any help appreciated!

             - John

How did anyone know you were a paying user when you didn't provide that information?

This isn't an official support avenue, it's a public mailing list.

All of the usual conventions you'd expect on a public mailing list apply.

It is your responsibility to provide all of the possibly relevant information when you ask your question, rather than relying on other people to guess or waste their time asking questions.

People here answer questions every day. It may not seem like hard work to you to ask someone what version they're running, but it becomes much more significant when there are multiple people per day asking questions without providing sufficient supporting data to provide an answer.

Adam.

⁣Sent from BlueMail ​

On 17 Mar 2017, 19:00, at 19:00, John May jmaymailing@pointinspace.com wrote:

Seems like Jay got it, and was much more helpful.

Nice attitude with someone who paid for your product.

• John

On 3/17/17 2:09 PM, Adam Armstrong wrote:

...

You've omitted basically all of the relevant information.

When asking for help, include screenshots of things not working including proof of URL and the like.

Otherwise people will just assume you're confused and probably ignore you, since that's easier than going digging for information.

Nothing is more annoying than having to question someone to help them because they don't bother giving you any actual information.

"I clicked a link and it doesn't work, any idea why?"

Oddly enough, no.

Adam.

Sent from BlueMail http://www.bluemail.me/r?b=9226 On 17 Mar 2017, at 16:59, John May <jmaymailing@pointinspace.com mailto:jmaymailing@pointinspace.com> wrote:

First time I've run into this issue...

I added a device.  It shows up fine in the device hitlist.  But

when I

...

click on the device name for details I get:

"No valid device specified
A valid device was not specified in the URL. Please retype and

try again."

...

Any idea why this would be occurring?  No way to delete/readd the

device

...

too because of this.  Any help appreciated!

 - John

--

---

John May : President http://www.pointinspace.com/ Point In Space Internet Solutions 800.664.8610 919.338.8198 _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

What a truly bizarre whiny victim complex you have.

adam. On 17/03/2017 20:58:13, John May jmaymailing@pointinspace.com wrote: I've never been treated this way on any other mailing list in over 20 years, and I am on many lists both big and small.

I did state what version I am running, in my second follow up email sent 1 minute after my first one.

Three other people provided constructive answers based on the info I provided, including identifying that a fix to your software is necessary. Obviously I provided enough information for them to help.

You did nothing but denigrate me.

- John

On 3/17/17 4:39 PM, Adam Armstrong wrote:

How did anyone know you were a paying user when you didn't provide that information?

This isn't an official support avenue, it's a public mailing list.

All of the usual conventions you'd expect on a public mailing list apply.

It is your responsibility to provide all of the possibly relevant information when you ask your question, rather than relying on other people to guess or waste their time asking questions.

People here answer questions every day. It may not seem like hard work to you to ask someone what version they're running, but it becomes much more significant when there are multiple people per day asking questions without providing sufficient supporting data to provide an answer.

Adam.

Sent from BlueMail On 17 Mar 2017, at 19:00, John May

...

wrote:

Seems like Jay got it, and was much more helpful.

Nice attitude with someone who paid for your product.

• John

On 3/17/17 2:09 PM, Adam Armstrong wrote:

You've omitted basically all of the relevant information.

When asking for help, include screenshots of things not working including proof of URL and the like.

Otherwise people will just assume you're confused and probably ignore you, since that's easier than going digging for information.

Nothing is more annoying than having to question someone to help them because they don't bother giving you any actual information.

"I clicked a link and it doesn't work, any idea why?"

Oddly enough, no.

Adam.

Sent from BlueMail On 17 Mar 2017, at 16:59, John May

...

wrote:

First time I've run into this issue...

I added a device. It shows up fine in the device hitlist. But when I click on the device name for details I get:

"No valid device specified A valid device was not specified in the URL. Please retype and try again."

Any idea why this would be occurring? No way to delete/readd the device too because of this. Any help appreciated!

• John

--

------------------------------------------------------------------- John May : President http://www.pointinspace.com/ Point In Space Internet Solutions 800.664.8610 919.338.8198 _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium