Go to the scroll wheel on the top right in Observium and click on "Polling Information" and take a screenshot of the Wrapper tab and the Per-device tab please

/Markus

Den fre 29 sep. 2023 kl 12:41 skrev Adam Armstrong via observium < observium@lists.observium.org>:

You mean until you fixed your broken polling?

Its likely that your server is not fast enough, or your MySQL server doesn’t have enough concurrent connections configured.

You really need to be able to do basic diagnosis of simple problems if you’re going to be in charge of these platforms.

Adam.

Sent from my iPhone

On 29 Sep 2023, at 11:28, Sagar Penti via observium < observium@lists.observium.org> wrote:



Hi Team,

I recently updated to new version to observium after that it will be worked for 4-5 days everything fine. But yesterday onwards it will be unable to generate the graph properly. I have checked my side. is there anyone have issue of this. thank you in advance.

<b9eb4352.png>

--

*Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd*

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Hi, as you can see from your screenshot you have a polling issue. The Observium poller needs to finish polling all devices in 300s before it can start its next polling run. Starting a few days ago your Observium went from ~200s to 1900s to finish polling all your devices. It does not look like you added any new device so my guess is that the update added additional polling of some of your devices that does not work as expected. That's why I also asked for a screenshot of the Per-device tab as it will show you which of your devices is taking the most amount of time to poll, there you can identify the device(s) causing the issues.

/Markus

Den fre 29 sep. 2023 kl 12:58 skrev sagar@nstplnet.com:

Hi Markus,

Please find the screenshot of poller information.

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*Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd*

On 2023-09-29 16:22, Markus Klock via observium wrote:

Go to the scroll wheel on the top right in Observium and click on "Polling Information" and take a screenshot of the Wrapper tab and the Per-device tab please

/Markus

Den fre 29 sep. 2023 kl 12:41 skrev Adam Armstrong via observium < observium@lists.observium.org>:

You mean until you fixed your broken polling?

Its likely that your server is not fast enough, or your MySQL server doesn't have enough concurrent connections configured.

You really need to be able to do basic diagnosis of simple problems if you're going to be in charge of these platforms.

Adam.

Sent from my iPhone

On 29 Sep 2023, at 11:28, Sagar Penti via observium < observium@lists.observium.org> wrote:

Hi Team,

I recently updated to new version to observium after that it will be worked for 4-5 days everything fine. But yesterday onwards it will be unable to generate the graph properly. I have checked my side. is there anyone have issue of this. thank you in advance.

<b9eb4352.png>

--

*Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd*

---

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Hi Markus,

If i find the device that will be taking longer than usual then how to resolve it.