Device randomly now taking longer to poll

Hi All
Im trying to work out why 1 of our switches has all of a sudden decided to now take 28s to poll, even tho using it for months its only taken 9s?
From the 'tab=perf' of the device, its showing ‘ports’,’fdb-table’,’netstats’,’ospf’ are showng as really high, 9sec each really?
I have restarted the equipment incase it was maybe that, same issue
Ive upgraded to the latest firmware too but still the same issue?
Any other ideas where I can look?
Output of /opt/observium/poller.php -h 18 -r -dd https://pastebin.com/Bdpm3abQ https://pastebin.com/Bdpm3abQ
HP Procurve 1810G - 8GE, P2.22
Regards
Simon

I'm not sure I believe that it used to take 9 seconds. (this is why you need to provide screenshots to support any information you give)
There's > 5.5 seconds of ports snmp queries, 2.5 seconds of failed ospf queries, and 3.9 seconds of fdb snmp queries in that log alone. That is ~12 seconds by itself.
Why is your device now responding more slowly to queries?
adam. On 2018-01-31 15:17:45, Simon Mousey Smith simonsmith5521@gmail.com wrote: Hi All
Im trying to work out why 1 of our switches has all of a sudden decided to now take 28s to poll, even tho using it for months its only taken 9s?
From the 'tab=perf' of the device, its showing ‘ports’,’fdb-table’,’netstats’,’ospf’ are showng as really high, 9sec each really?
I have restarted the equipment incase it was maybe that, same issue
Ive upgraded to the latest firmware too but still the same issue?
Any other ideas where I can look?
Output of /opt/observium/poller.php -h 18 -r -dd https://pastebin.com/Bdpm3abQ [https://pastebin.com/Bdpm3abQ]
HP Procurve 1810G - 8GE, P2.22
Regards
Simon

Hi,
Its ok I managed to figure it out!
I was reading something last nite somewhere about trying to improve the poller times to get it under the 300s, as mines currently polling out at 334s
And I put in my config.php - $config['snmp']['max-rep'] = TRUE;
The minute I removed this, its back to 9s :)
Thank you anyways
And I will remember screenshots next time!
Regards
Simon
On 31 Jan 2018, at 15:30, Adam Armstrong adama@observium.org wrote:
I'm not sure I believe that it used to take 9 seconds. (this is why you need to provide screenshots to support any information you give)
There's > 5.5 seconds of ports snmp queries, 2.5 seconds of failed ospf queries, and 3.9 seconds of fdb snmp queries in that log alone. That is ~12 seconds by itself.
Why is your device now responding more slowly to queries?
adam.
On 2018-01-31 15:17:45, Simon Mousey Smith simonsmith5521@gmail.com wrote:
Hi All
Im trying to work out why 1 of our switches has all of a sudden decided to now take 28s to poll, even tho using it for months its only taken 9s?
From the 'tab=perf' of the device, its showing ‘ports’,’fdb-table’,’netstats’,’ospf’ are showng as really high, 9sec each really?
I have restarted the equipment incase it was maybe that, same issue
Ive upgraded to the latest firmware too but still the same issue?
Any other ideas where I can look?
Output of /opt/observium/poller.php -h 18 -r -dd https://pastebin.com/Bdpm3abQ https://pastebin.com/Bdpm3abQ
HP Procurve 1810G - 8GE, P2.22
Regards
Simon
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hah, I should have noticed there was no -Cr set on those queries.
BTW don't set things in config use the web config stuff. Did you remove that setting from the config at some point (or did someone unset it from the web config?)
Actually, I think we should be shipping with it enabled as default these days, let me see if setting it to FALSE in defaults is a recent mistake... :D
adam. On 2018-01-31 15:34:11, Simon Mousey Smith simonsmith5521@gmail.com wrote: Hi,
Its ok I managed to figure it out!
I was reading something last nite somewhere about trying to improve the poller times to get it under the 300s, as mines currently polling out at 334s
And I put in my config.php - $config['snmp']['max-rep'] = TRUE;
The minute I removed this, its back to 9s :)
Thank you anyways
And I will remember screenshots next time!
Regards
Simon
On 31 Jan 2018, at 15:30, Adam Armstrong <adama@observium.org [mailto:adama@observium.org]> wrote:
I'm not sure I believe that it used to take 9 seconds. (this is why you need to provide screenshots to support any information you give)
There's > 5.5 seconds of ports snmp queries, 2.5 seconds of failed ospf queries, and 3.9 seconds of fdb snmp queries in that log alone. That is ~12 seconds by itself.
Why is your device now responding more slowly to queries?
adam. On 2018-01-31 15:17:45, Simon Mousey Smith <simonsmith5521@gmail.com [mailto:simonsmith5521@gmail.com]> wrote: Hi All
Im trying to work out why 1 of our switches has all of a sudden decided to now take 28s to poll, even tho using it for months its only taken 9s?
From the 'tab=perf' of the device, its showing ‘ports’,’fdb-table’,’netstats’,’ospf’ are showng as really high, 9sec each really?
I have restarted the equipment incase it was maybe that, same issue
Ive upgraded to the latest firmware too but still the same issue?
Any other ideas where I can look?
Output of /opt/observium/poller.php -h 18 -r -dd https://pastebin.com/Bdpm3abQ [https://pastebin.com/Bdpm3abQ]
HP Procurve 1810G - 8GE, P2.22
Regards
Simon
_______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hmm. No, this has been default to off for quite some time. Perhaps we should default it to on now.
adam. On 2018-01-31 15:40:20, Adam Armstrong adama@observium.org wrote: Hah, I should have noticed there was no -Cr set on those queries.
BTW don't set things in config use the web config stuff. Did you remove that setting from the config at some point (or did someone unset it from the web config?)
Actually, I think we should be shipping with it enabled as default these days, let me see if setting it to FALSE in defaults is a recent mistake... :D
adam. On 2018-01-31 15:34:11, Simon Mousey Smith simonsmith5521@gmail.com wrote: Hi,
Its ok I managed to figure it out!
I was reading something last nite somewhere about trying to improve the poller times to get it under the 300s, as mines currently polling out at 334s
And I put in my config.php - $config['snmp']['max-rep'] = TRUE;
The minute I removed this, its back to 9s :)
Thank you anyways
And I will remember screenshots next time!
Regards
Simon
On 31 Jan 2018, at 15:30, Adam Armstrong <adama@observium.org [mailto:adama@observium.org]> wrote:
I'm not sure I believe that it used to take 9 seconds. (this is why you need to provide screenshots to support any information you give)
There's > 5.5 seconds of ports snmp queries, 2.5 seconds of failed ospf queries, and 3.9 seconds of fdb snmp queries in that log alone. That is ~12 seconds by itself.
Why is your device now responding more slowly to queries?
adam. On 2018-01-31 15:17:45, Simon Mousey Smith <simonsmith5521@gmail.com [mailto:simonsmith5521@gmail.com]> wrote: Hi All
Im trying to work out why 1 of our switches has all of a sudden decided to now take 28s to poll, even tho using it for months its only taken 9s?
From the 'tab=perf' of the device, its showing ‘ports’,’fdb-table’,’netstats’,’ospf’ are showng as really high, 9sec each really?
I have restarted the equipment incase it was maybe that, same issue
Ive upgraded to the latest firmware too but still the same issue?
Any other ideas where I can look?
Output of /opt/observium/poller.php -h 18 -r -dd https://pastebin.com/Bdpm3abQ [https://pastebin.com/Bdpm3abQ]
HP Procurve 1810G - 8GE, P2.22
Regards
Simon
_______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Will it make an improvement if its switched on?
As I was saying before it wasn’t set anywhere
I only added it to my config.php and set as TRUE, I didn’t change anything anywhere
And my polling times increased instead of decreased :(
Simon
On 31 Jan 2018, at 15:42, Adam Armstrong adama@observium.org wrote:
Hmm. No, this has been default to off for quite some time. Perhaps we should default it to on now.
adam.
On 2018-01-31 15:40:20, Adam Armstrong adama@observium.org wrote:
Hah, I should have noticed there was no -Cr set on those queries.
BTW don't set things in config use the web config stuff. Did you remove that setting from the config at some point (or did someone unset it from the web config?)
Actually, I think we should be shipping with it enabled as default these days, let me see if setting it to FALSE in defaults is a recent mistake... :D
adam.
On 2018-01-31 15:34:11, Simon Mousey Smith simonsmith5521@gmail.com wrote:
Hi,
Its ok I managed to figure it out!
I was reading something last nite somewhere about trying to improve the poller times to get it under the 300s, as mines currently polling out at 334s
And I put in my config.php - $config['snmp']['max-rep'] = TRUE;
The minute I removed this, its back to 9s :)
Thank you anyways
And I will remember screenshots next time!
Regards
Simon
On 31 Jan 2018, at 15:30, Adam Armstrong <adama@observium.org mailto:adama@observium.org> wrote:
I'm not sure I believe that it used to take 9 seconds. (this is why you need to provide screenshots to support any information you give)
There's > 5.5 seconds of ports snmp queries, 2.5 seconds of failed ospf queries, and 3.9 seconds of fdb snmp queries in that log alone. That is ~12 seconds by itself.
Why is your device now responding more slowly to queries?
adam.
On 2018-01-31 15:17:45, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote:
Hi All
Im trying to work out why 1 of our switches has all of a sudden decided to now take 28s to poll, even tho using it for months its only taken 9s?
From the 'tab=perf' of the device, its showing ‘ports’,’fdb-table’,’netstats’,’ospf’ are showng as really high, 9sec each really?
I have restarted the equipment incase it was maybe that, same issue
Ive upgraded to the latest firmware too but still the same issue?
Any other ideas where I can look?
Output of /opt/observium/poller.php -h 18 -r -dd https://pastebin.com/Bdpm3abQ https://pastebin.com/Bdpm3abQ
HP Procurve 1810G - 8GE, P2.22
Regards
Simon
observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Its use can cause query times to be longer on devices with badly designed SNMP stacks (insisting on sending the maximum number of entries per query regardless of how many valid entries there are, for example)
It should give significant speedups on the majority of devices though, everyone should be using it at this point. We generally have it disabled on a per-os basis for those OSes which don't handle it well.
adam. On 2018-01-31 15:45:09, Simon Mousey Smith simonsmith5521@gmail.com wrote: Will it make an improvement if its switched on?
As I was saying before it wasn’t set anywhere
I only added it to my config.php and set as TRUE, I didn’t change anything anywhere
And my polling times increased instead of decreased :(
Simon
On 31 Jan 2018, at 15:42, Adam Armstrong <adama@observium.org [mailto:adama@observium.org]> wrote:
Hmm. No, this has been default to off for quite some time. Perhaps we should default it to on now.
adam. On 2018-01-31 15:40:20, Adam Armstrong <adama@observium.org [mailto:adama@observium.org]> wrote: Hah, I should have noticed there was no -Cr set on those queries.
BTW don't set things in config use the web config stuff. Did you remove that setting from the config at some point (or did someone unset it from the web config?)
Actually, I think we should be shipping with it enabled as default these days, let me see if setting it to FALSE in defaults is a recent mistake... :D
adam. On 2018-01-31 15:34:11, Simon Mousey Smith <simonsmith5521@gmail.com [mailto:simonsmith5521@gmail.com]> wrote: Hi,
Its ok I managed to figure it out!
I was reading something last nite somewhere about trying to improve the poller times to get it under the 300s, as mines currently polling out at 334s
And I put in my config.php - $config['snmp']['max-rep'] = TRUE;
The minute I removed this, its back to 9s :)
Thank you anyways
And I will remember screenshots next time!
Regards
Simon
On 31 Jan 2018, at 15:30, Adam Armstrong <adama@observium.org [mailto:adama@observium.org]> wrote:
I'm not sure I believe that it used to take 9 seconds. (this is why you need to provide screenshots to support any information you give)
There's > 5.5 seconds of ports snmp queries, 2.5 seconds of failed ospf queries, and 3.9 seconds of fdb snmp queries in that log alone. That is ~12 seconds by itself.
Why is your device now responding more slowly to queries?
adam. On 2018-01-31 15:17:45, Simon Mousey Smith <simonsmith5521@gmail.com [mailto:simonsmith5521@gmail.com]> wrote: Hi All
Im trying to work out why 1 of our switches has all of a sudden decided to now take 28s to poll, even tho using it for months its only taken 9s?
From the 'tab=perf' of the device, its showing ‘ports’,’fdb-table’,’netstats’,’ospf’ are showng as really high, 9sec each really?
I have restarted the equipment incase it was maybe that, same issue
Ive upgraded to the latest firmware too but still the same issue?
Any other ideas where I can look?
Output of /opt/observium/poller.php -h 18 -r -dd https://pastebin.com/Bdpm3abQ [https://pastebin.com/Bdpm3abQ]
HP Procurve 1810G - 8GE, P2.22
Regards
Simon
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participants (2)
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Adam Armstrong
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Simon Mousey Smith