Graphs not drawing. Values show as -nan
![](https://secure.gravatar.com/avatar/a59bda1f8fc684040ad84ad17973b458.jpg?s=120&d=mm&r=g)
Hi all,
I went through the archive for 3 consecutive days, and tried the following steps there outlined. None of which has helped my situation.
Its run on: Ubuntu 14.04
All the dependencies have been downloaded as you can see:
imagemagick is already the newest version. mtr-tiny is already the newest version. php5-json is already the newest version. python-mysqldb is already the newest version. rrdtool is already the newest version. whois is already the newest version. fping is already the newest version. php5-mcrypt is already the newest version. graphviz is already the newest version. libapache2-mod-php5 is already the newest version. mysql-client is already the newest version. mysql-server is already the newest version. php-pear is already the newest version. php5-cli is already the newest version. php5-gd is already the newest version. php5-mysql is already the newest version. snmp is already the newest version. subversion is already the newest version. ipmitool is already the newest version.
Screenshots: php.config: http://i61.tinypic.com/99q72r.png apache2 000-default.conf: http://i59.tinypic.com/m8k7sx.png ./poller.php -h all -d: http://i59.tinypic.com/ok4k5h.png ./discovery.php -h all -d: http://i60.tinypic.com/2rwnbc7.png
This is what Observium actually looks like after following all the steps in the installation guide: http://i62.tinypic.com/14ndcw7.png
First time working with Ubuntu and php, well, first time working with everything that was outlined in the installation guide. So bear with me Thanks!
![](https://secure.gravatar.com/avatar/5517372e9e50d5b5be2281815fc95f8d.jpg?s=120&d=mm&r=g)
Hi all
We've been contacted out of the blue by Google stating that we are breaching their licensing because of the maps used in Observium;
--- email from Google --- Hi Greg,
I hope you've been having a great week so far.
My name is Belle, and I work for Google Maps team based in Sydney. We have an internal compliance team that conducts regular checks for domains registering Google Maps usage that potentially violates our Terms of Service.
The domain xxxxxxx.summitinternet.com.au http://login.gogps.com.au/ has been flagged because it does not appear to be a publicly available website. Under our Terms of Service, Google Map API is not to be used behind firewall or with fees without a Maps for Work license. Such use case includes internal, OEM, and asset tracking implementations. Please find more information here https://developers.google.com/maps/terms#section_9_1.
We highly appreciate your support for our solutions and I thought I'd reach out to you to understand a little more about how you are using Maps before the compliance team starts blocking the usage from the domains.
It would be great if we could discuss in regards to this matter over the phone or if you could direct me to the right person who looks after such domains? Please advise the best contact number and time for me to reach out, your time is much appreciated.
Best regards, --
Belle Wipada Swetkamol| *Google* Maps for Work https://www.google.com/work/mapsearth/ | bwipada@google.com | +61 2 9566 6661 ----
Has anyone else experienced this??? Any way to get Observium to use another mapping source?
I figure it's going to be a suck it up and pay Google affair.
Thoughts?
Greg
Greg Lipschitz | Director | The Summit Group
E: Greg@thesummitgroup.com.aumailto:Greg@thesummitgroup.com.au | W: www.thesummitgroup.com.auhttp://www.thesummitgroup.com.au
The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 1003, 364E Main Street, Middletown DE 19709 Postal: P.O. Box 3225, Doncaster East VIC 3109
Follow us on Facebookhttp://www.facebook.com/thesummitgroup/ | LinkedInhttp://www.linkedin.com/company/1942329 | Twitterhttp://twitter.com/summitgroupau/
![](https://secure.gravatar.com/avatar/0fa97865a0e1ab36152b6b2299eedb49.jpg?s=120&d=mm&r=g)
It's funny that they accidentally use the URL of another site they've flagged in the link! :D
I've not seen issues like this before, since our usage is pretty low-volume. It seems like it would be a pain for users to have to get a business license from Google just to see a vaguely useful map on the dashboard!
Perhaps we should switch to OpenStreetMap?
adam. On 08/09/2015 08:18:53, Greg Lipschitz greg@thesummitgroup.com.au wrote: Hi all
We've been contacted out of the blue by Google stating that we are breaching their licensing because of the maps used in Observium;
--- email from Google --- Hi Greg,
I hope you've been having a great week so far.
My name is Belle, and I work for Google Maps team based in Sydney. We have an internal compliance team that conducts regular checks for domains registering Google Maps usage that potentially violates our Terms of Service.
The domain xxxxxxx.summitinternet.com.au http://login.gogps.com.au/ has been flagged because it does not appear to be a publicly available website. Under our Terms of Service, Google Map API is not to be used behind firewall or with fees without a Maps for Work license. Such use case includes internal, OEM, and asset tracking implementations. Please find more information here https://developers.google.com/maps/terms#section_9_1.
We highly appreciate your support for our solutions and I thought I'd reach out to you to understand a little more about how you are using Maps before the compliance team starts blocking the usage from the domains.
It would be great if we could discuss in regards to this matter over the phone or if you could direct me to the right person who looks after such domains? Please advise the best contact number and time for me to reach out, your time is much appreciated.
Best regards, --
Belle Wipada Swetkamol| *Google* Maps for Work https://www.google.com/work/mapsearth/ | bwipada@google.com | +61 2 9566 6661 ----
Has anyone else experienced this??? Any way to get Observium to use another mapping source?
I figure it's going to be a suck it up and pay Google affair.
Thoughts?
Greg Greg Lipschitz | Director | The Summit Group E: Greg@thesummitgroup.com.au [mailto:Greg@thesummitgroup.com.au] | W: www.thesummitgroup.com.au [http://www.thesummitgroup.com.au] The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 1003, 364E Main Street, Middletown DE 19709 Postal: P.O. Box 3225, Doncaster East VIC 3109 Follow us on Facebook [http://www.facebook.com/thesummitgroup/] | LinkedIn [http://www.linkedin.com/company/1942329] | Twitter [http://twitter.com/summitgroupau/]
![](https://secure.gravatar.com/avatar/3a784368d0a332ca84468f8a6e292f48.jpg?s=120&d=mm&r=g)
I would very welcome a switch to OSM.
Regards
Matthias
On 08/09/15 12:28, Adam Armstrong wrote:
It's funny that they accidentally use the URL of another site they've flagged in the link! :D
I've not seen issues like this before, since our usage is pretty low-volume. It seems like it would be a pain for users to have to get a business license from Google just to see a vaguely useful map on the dashboard!
Perhaps we should switch to OpenStreetMap?
adam.
On 08/09/2015 08:18:53, Greg Lipschitz greg@thesummitgroup.com.au wrote:
Hi all
We've been contacted out of the blue by Google stating that we are breaching their licensing because of the maps used in Observium;
--- email from Google --- Hi Greg,
I hope you've been having a great week so far.
My name is Belle, and I work for Google Maps team based in Sydney. We have an internal compliance team that conducts regular checks for domains registering Google Maps usage that potentially violates our Terms of Service.
The domain xxxxxxx.summitinternet.com.au http://login.gogps.com.au/ has been flagged because it does not appear to be a publicly available website. Under our Terms of Service, Google Map API is not to be used behind firewall or with fees without a Maps for Work license. Such use case includes internal, OEM, and asset tracking implementations. Please find more information here https://developers.google.com/maps/terms#section_9_1.
We highly appreciate your support for our solutions and I thought I'd reach out to you to understand a little more about how you are using Maps before the compliance team starts blocking the usage from the domains.
It would be great if we could discuss in regards to this matter over the phone or if you could direct me to the right person who looks after such domains? Please advise the best contact number and time for me to reach out, your time is much appreciated.
Best regards,
Belle Wipada Swetkamol| *Google* Maps for Work https://www.google.com/work/mapsearth/ | bwipada@google.com | +61 2 9566 6661
Has anyone else experienced this??? Any way to get Observium to use another mapping source?
I figure it's going to be a suck it up and pay Google affair.
Thoughts?
Greg
Greg Lipschitz | Director | The Summit Group
E: Greg@thesummitgroup.com.au mailto:Greg@thesummitgroup.com.au | W: www.thesummitgroup.com.au http://www.thesummitgroup.com.au
The Summit Group (Australia) Pty Ltd | P: 1300 049 749| Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 1003, 364E Main Street, Middletown DE 19709 Postal: P.O. Box 3225, Doncaster East VIC 3109
Follow us on Facebook http://www.facebook.com/thesummitgroup/| LinkedIn http://www.linkedin.com/company/1942329| Twitter http://twitter.com/summitgroupau//* */
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
![](https://secure.gravatar.com/avatar/0fa97865a0e1ab36152b6b2299eedb49.jpg?s=120&d=mm&r=g)
When I first wrote the map in 2012 I initially started writing it in Leaflet with OSM, but switched to GM since it was easier.
Perhaps I should just finish what I started and do it in Leaflet! :D
adam. On 08/09/2015 12:45:00, Matthias Cramer matthias.cramer@iway.ch wrote: I would very welcome a switch to OSM.
Regards
Matthias
On 08/09/15 12:28, Adam Armstrong wrote:
It's funny that they accidentally use the URL of another site they've flagged in the link! :D
I've not seen issues like this before, since our usage is pretty low-volume. It seems like it would be a pain for users to have to get a business license from Google just to see a vaguely useful map on the dashboard!
Perhaps we should switch to OpenStreetMap?
adam.
On 08/09/2015 08:18:53, Greg Lipschitz wrote:
Hi all
We've been contacted out of the blue by Google stating that we are breaching their licensing because of the maps used in Observium;
--- email from Google --- Hi Greg,
I hope you've been having a great week so far.
My name is Belle, and I work for Google Maps team based in Sydney. We have an internal compliance team that conducts regular checks for domains registering Google Maps usage that potentially violates our Terms of Service.
The domain xxxxxxx.summitinternet.com.au has been flagged because it does not appear to be a publicly available website. Under our Terms of Service, Google Map API is not to be used behind firewall or with fees without a Maps for Work license. Such use case includes internal, OEM, and asset tracking implementations. Please find more information here .
We highly appreciate your support for our solutions and I thought I'd reach out to you to understand a little more about how you are using Maps before the compliance team starts blocking the usage from the domains.
It would be great if we could discuss in regards to this matter over the phone or if you could direct me to the right person who looks after such domains? Please advise the best contact number and time for me to reach out, your time is much appreciated.
Best regards,
Belle Wipada Swetkamol| *Google* Maps for Work | bwipada@google.com | +61 2 9566 6661
Has anyone else experienced this??? Any way to get Observium to use another mapping source?
I figure it's going to be a suck it up and pay Google affair.
Thoughts?
Greg
Greg Lipschitz | Director | The Summit Group
E: Greg@thesummitgroup.com.au | W: www.thesummitgroup.com.au
The Summit Group (Australia) Pty Ltd | P: 1300 049 749| Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 1003, 364E Main Street, Middletown DE 19709 Postal: P.O. Box 3225, Doncaster East VIC 3109
Follow us on Facebook | LinkedIn | Twitter /* */
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Matthias Cramer / mc322-ripe Senior Network & Security Engineer iway AG Phone +41 43 500 1111 Badenerstrasse 569 Fax +41 44 271 3535 CH-8048 Zürich http://www.iway.ch/ GnuPG 1024D/2D208250 = DBC6 65B6 7083 1029 781E 3959 B62F DF1C 2D20 8250
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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I’m happy if it moved to OSM – as long as what’s implemented works and doesn’t breach the licensing, all good.
I’ve got no issues paying for Google Maps licensing if I have to, but that map doesn’t add massive value for us so depending on the $$ Google want would be the way in which it would sway us moving.
I’ll give the lass there a call tomorrow and gauge a price so that an informed development decision can be made. If we’re talking a few bucks, then not worth the change, if we’re talking thousands, then I’m sure it would be worthwhile.
Cheers,
Greg
Greg Lipschitz | Director | The Summit Group
E: Greg@thesummitgroup.com.aumailto:Greg@thesummitgroup.com.au | W: www.thesummitgroup.com.auhttp://www.thesummitgroup.com.au
The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 1003, 364E Main Street, Middletown DE 19709 Postal: P.O. Box 3225, Doncaster East VIC 3109
Follow us on Facebookhttp://www.facebook.com/thesummitgroup/ | LinkedInhttp://www.linkedin.com/company/1942329 | Twitterhttp://twitter.com/summitgroupau/ From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, 8 September 2015 8:28 PM To: observium@observium.org Subject: Re: [Observium] Google Maps API Violation
It's funny that they accidentally use the URL of another site they've flagged in the link! :D
I've not seen issues like this before, since our usage is pretty low-volume. It seems like it would be a pain for users to have to get a business license from Google just to see a vaguely useful map on the dashboard!
Perhaps we should switch to OpenStreetMap?
adam.
On 08/09/2015 08:18:53, Greg Lipschitz <greg@thesummitgroup.com.aumailto:greg@thesummitgroup.com.au> wrote: Hi all
We've been contacted out of the blue by Google stating that we are breaching their licensing because of the maps used in Observium;
--- email from Google --- Hi Greg,
I hope you've been having a great week so far.
My name is Belle, and I work for Google Maps team based in Sydney. We have an internal compliance team that conducts regular checks for domains registering Google Maps usage that potentially violates our Terms of Service.
The domain xxxxxxx.summitinternet.com.au http://login.gogps.com.au/ has been flagged because it does not appear to be a publicly available website. Under our Terms of Service, Google Map API is not to be used behind firewall or with fees without a Maps for Work license. Such use case includes internal, OEM, and asset tracking implementations. Please find more information here https://developers.google.com/maps/terms#section_9_1.
We highly appreciate your support for our solutions and I thought I'd reach out to you to understand a little more about how you are using Maps before the compliance team starts blocking the usage from the domains.
It would be great if we could discuss in regards to this matter over the phone or if you could direct me to the right person who looks after such domains? Please advise the best contact number and time for me to reach out, your time is much appreciated.
Best regards, --
Belle Wipada Swetkamol| *Google* Maps for Work https://www.google.com/work/mapsearth/ | bwipada@google.commailto:bwipada@google.com | +61 2 9566 6661 ----
Has anyone else experienced this??? Any way to get Observium to use another mapping source?
I figure it's going to be a suck it up and pay Google affair.
Thoughts?
Greg
Greg Lipschitz | Director | The Summit Group
E: Greg@thesummitgroup.com.aumailto:Greg@thesummitgroup.com.au | W: www.thesummitgroup.com.auhttp://www.thesummitgroup.com.au
The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 1003, 364E Main Street, Middletown DE 19709 Postal: P.O. Box 3225, Doncaster East VIC 3109
Follow us on Facebookhttp://www.facebook.com/thesummitgroup/ | LinkedInhttp://www.linkedin.com/company/1942329 | Twitterhttp://twitter.com/summitgroupau/
![](https://secure.gravatar.com/avatar/dee82a22b9a73f459fe180128811e4c1.jpg?s=120&d=mm&r=g)
Hi,
I’ve got no issues paying for Google Maps licensing if I have to, but that map doesn’t add massive value for us so depending on the $$ Google want would be the way in which it would sway us moving.
I’ll give the lass there a call tomorrow and gauge a price so that an informed development decision can be made. If we’re talking a few bucks, then not worth the change, if we’re talking thousands, then I’m sure it would be worthwhile.
Last time I asked (a few years ago) the pricing started at $10.000 per year. Things seem to be changing though, so it might not be as bad: http://geoawesomeness.com/google-introduces-new-pricing-plans-for-maps-api/.
Cheers, Sander
![](https://secure.gravatar.com/avatar/5517372e9e50d5b5be2281815fc95f8d.jpg?s=120&d=mm&r=g)
Spoke to the nice lady at Google who quoted me in the realm of $15,000 USD.
So multiply that out and I'm sure it would be more cost effective to pay $20 more each per year and change the mapping engine.
Cheers
Greg
On Tue, Sep 8, 2015 at 5:05 PM -0700, "Sander Steffann" <sander@steffann.nlmailto:sander@steffann.nl> wrote:
Hi,
I’ve got no issues paying for Google Maps licensing if I have to, but that map doesn’t add massive value for us so depending on the $$ Google want would be the way in which it would sway us moving.
I’ll give the lass there a call tomorrow and gauge a price so that an informed development decision can be made. If we’re talking a few bucks, then not worth the change, if we’re talking thousands, then I’m sure it would be worthwhile.
Last time I asked (a few years ago) the pricing started at $10.000 per year. Things seem to be changing though, so it might not be as bad: http://geoawesomeness.com/google-introduces-new-pricing-plans-for-maps-api/.
Cheers, Sander
Greg Lipschitz | Director | The Summit Group
E: Greg@thesummitgroup.com.aumailto:Greg@thesummitgroup.com.au | W: www.thesummitgroup.com.auhttp://www.thesummitgroup.com.au
The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 1003, 364E Main Street, Middletown DE 19709 Postal: P.O. Box 3225, Doncaster East VIC 3109
Follow us on Facebookhttp://www.facebook.com/thesummitgroup/ | LinkedInhttp://www.linkedin.com/company/1942329 | Twitterhttp://twitter.com/summitgroupau/
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
![](https://secure.gravatar.com/avatar/0fa97865a0e1ab36152b6b2299eedb49.jpg?s=120&d=mm&r=g)
Hi Yaad,
It seems that the observium scripts are not correctly being called from /etc/cron.d/observium.
rrdtool relies on datapoints arriving roughly every 5 minutes, else it can't generate data. Running the poller manually will create rrd files, but not useful data. That's probably why you see -nan.
Check that your jobs are being run (look in /var/log/syslog, things run by cron wil have CRON in the program column)
adam. On 08/09/2015 08:09:23, Yaad Taieb introacc@hotmail.co.uk wrote: Hi all,
I went through the archive for 3 consecutive days, and tried the following steps there outlined. None of which has helped my situation.
Its run on: Ubuntu 14.04
All the dependencies have been downloaded as you can see:
imagemagick is already the newest version. mtr-tiny is already the newest version. php5-json is already the newest version. python-mysqldb is already the newest version. rrdtool is already the newest version. whois is already the newest version. fping is already the newest version. php5-mcrypt is already the newest version. graphviz is already the newest version. libapache2-mod-php5 is already the newest version. mysql-client is already the newest version. mysql-server is already the newest version. php-pear is already the newest version. php5-cli is already the newest version. php5-gd is already the newest version. php5-mysql is already the newest version. snmp is already the newest version. subversion is already the newest version. ipmitool is already the newest version.
Screenshots: php.config: http://i61.tinypic.com/99q72r.png apache2 000-default.conf: http://i59.tinypic.com/m8k7sx.png ./poller.php -h all -d: http://i59.tinypic.com/ok4k5h.png ./discovery.php -h all -d: http://i60.tinypic.com/2rwnbc7.png
This is what Observium actually looks like after following all the steps in the installation guide: http://i62.tinypic.com/14ndcw7.png
First time working with Ubuntu and php, well, first time working with everything that was outlined in the installation guide. So bear with me Thanks!
participants (5)
-
Adam Armstrong
-
Greg Lipschitz
-
Matthias Cramer
-
Sander Steffann
-
Yaad Taieb