
Hi All,
is anybody else having issues buying a subscription
i’ve just gone to renew my subscription using the new panel and it has just completely fucked up!
1. enter Companys VAT number, price doesn’t change, still £180 2. just says Thank you for payment and page was blank 3. client area still showing no subscription 4. Paddle have even taken the money from my bank!
any help would be much helpful, or who do i need to contact over this issue because i require a VAT invoice for works expenses
Regards
Simon - Hestor Ltd

I see this as being correctly processed, attached to the username "hestor" with an email address beginning with "simon". It's correctly attached to that account, so it should show up in the subscription management system's webui.
You can get an invoice by emailing michal@paddle.com, giving him your subscription id, the number after your svn username, which is 1482.
adam. On 22/05/2015 09:02:24, Simon Smith simonsmith5521@gmail.com wrote: Hi All,
is anybody else having issues buying a subscription
i’ve just gone to renew my subscription using the new panel and it has just completely fucked up!
1. enter Companys VAT number, price doesn’t change, still £180 2. just says Thank you for payment and page was blank 3. client area still showing no subscription 4. Paddle have even taken the money from my bank!
any help would be much helpful, or who do i need to contact over this issue because i require a VAT invoice for works expenses
Regards
Simon - Hestor Ltd _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hi Adam,
I think I might of just been inpatient, as I now see the subscription :)
Question tho: is it possible to change the username and password for the SVN
also how do i update my current svn checkout with the new username and password?
regards
Simon
On 22 May 2015, at 11:43 am, Adam Armstrong adama@memetic.org wrote:
I see this as being correctly processed, attached to the username "hestor" with an email address beginning with "simon". It's correctly attached to that account, so it should show up in the subscription management system's webui.
You can get an invoice by emailing michal@paddle.com, giving him your subscription id, the number after your svn username, which is 1482.
adam.
On 22/05/2015 09:02:24, Simon Smith simonsmith5521@gmail.com wrote:
Hi All,
is anybody else having issues buying a subscription
i’ve just gone to renew my subscription using the new panel and it has just completely fucked up!
- enter Companys VAT number, price doesn’t change, still £180
- just says Thank you for payment and page was blank
- client area still showing no subscription
- Paddle have even taken the money from my bank!
any help would be much helpful, or who do i need to contact over this issue because i require a VAT invoice for works expenses
Regards
Simon - Hestor Ltd _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Nope, and after you are denied svn access once or twice on the CLI, it'll ask you for a new username and password!
adam. On 22/05/2015 11:59:51, Simon Smith simonsmith5521@gmail.com wrote: Hi Adam,
I think I might of just been inpatient, as I now see the subscription :)
Question tho: is it possible to change the username and password for the SVN
also how do i update my current svn checkout with the new username and password?
regards
Simon
On 22 May 2015, at 11:43 am, Adam Armstrong <adama@memetic.org [mailto:adama@memetic.org]> wrote:
I see this as being correctly processed, attached to the username "hestor" with an email address beginning with "simon". It's correctly attached to that account, so it should show up in the subscription management system's webui.
You can get an invoice by emailing michal@paddle.com [mailto:michal@paddle.com], giving him your subscription id, the number after your svn username, which is 1482.
adam. On 22/05/2015 09:02:24, Simon Smith <simonsmith5521@gmail.com [mailto:simonsmith5521@gmail.com]> wrote: Hi All,
is anybody else having issues buying a subscription
i’ve just gone to renew my subscription using the new panel and it has just completely fucked up!
1. enter Companys VAT number, price doesn’t change, still £180 2. just says Thank you for payment and page was blank 3. client area still showing no subscription 4. Paddle have even taken the money from my bank!
any help would be much helpful, or who do i need to contact over this issue because i require a VAT invoice for works expenses
Regards
Simon - Hestor Ltd _______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

brilliant adam
thanks for help
keep up the good work
Simon
On 22 May 2015, at 12:00 pm, Adam Armstrong adama@memetic.org wrote:
Nope, and after you are denied svn access once or twice on the CLI, it'll ask you for a new username and password!
adam.
On 22/05/2015 11:59:51, Simon Smith simonsmith5521@gmail.com wrote:
Hi Adam,
I think I might of just been inpatient, as I now see the subscription :)
Question tho: is it possible to change the username and password for the SVN
also how do i update my current svn checkout with the new username and password?
regards
Simon
On 22 May 2015, at 11:43 am, Adam Armstrong <adama@memetic.org mailto:adama@memetic.org> wrote:
I see this as being correctly processed, attached to the username "hestor" with an email address beginning with "simon". It's correctly attached to that account, so it should show up in the subscription management system's webui.
You can get an invoice by emailing michal@paddle.com mailto:michal@paddle.com, giving him your subscription id, the number after your svn username, which is 1482.
adam.
On 22/05/2015 09:02:24, Simon Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote:
Hi All,
is anybody else having issues buying a subscription
i’ve just gone to renew my subscription using the new panel and it has just completely fucked up!
- enter Companys VAT number, price doesn’t change, still £180
- just says Thank you for payment and page was blank
- client area still showing no subscription
- Paddle have even taken the money from my bank!
any help would be much helpful, or who do i need to contact over this issue because i require a VAT invoice for works expenses
Regards
Simon - Hestor Ltd _______________________________________________ observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
participants (2)
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Adam Armstrong
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Simon Smith