I checked our filters and it was never seen.

Can you confirm that my from email here matches that of my account?

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Friday, February 12, 2016 2:01 AM To: observium@observium.org Subject: Re: [Observium] Password reset not working

Hi Damien,

Those emails seem to frequently get blocked by spam filters.

I think I saw your account go past a few days ago as a failed payment, I guess the card details must have expired.

The URL you need from the portal to update the payment details is :

https://checkout.paddle.com/subscription/update?user=126545&subscription...

If you check your spam filters, you might be able to find the password reset email for the portal. Once you've stopped it being blocked, resending the password reset email should work too!

Thanks, adam.

On 12/02/2016 04:55:46, Damien Burke <damien@supremebytes.commailto:damien@supremebytes.com> wrote: Hello,

Password reset on https://www.observium.org/subs/index.php does not appear to be working.

My observium username and password is not working on the svn anymore and I cannot login to account management.

Is this a known issue?

Hmm. I think those emails are perhaps formed in an overly simplistic format which triggers a lot of spam filters. Perhaps I should write something to manually set the password when the email stuff gets bounced. Who's still having problems not being able to get their passwords? Adam. Sent from BlueMail [http://www.bluemail.me/r]

On Feb 12, 2016, at 17:27, Spencer Ryan <sryan@arbor.net [mailto:sryan@arbor.net]> wrote: I've tried a reset that way too and it never shows up.

Spencer Ryan | Senior Systems Administrator | sryan@arbor.net [mailto:sryan@arbor.net] Arbor Networks +1.734.794.5033 (d) | +1.734.846.2053 (m) www.arbornetworks.com [http://www.arbornetworks.com/]

On Fri, Feb 12, 2016 at 11:59 AM, Damien Burke <damien@supremebytes.com [mailto:damien@supremebytes.com]> wrote:

I checked our filters and it was never seen.   Can you confirm that my from email here matches that of my account?     From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Adam Armstrong Sent: Friday, February 12, 2016 2:01 AM To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] Password reset not working   Hi Damien,   Those emails seem to frequently get blocked by spam filters.   I think I saw your account go past a few days ago as a failed payment, I guess the card details must have expired.   The URL you need from the portal to update the payment details is :    https://checkout.paddle.com/subscription/update?user=126545&subscription... [https://checkout.paddle.com/subscription/update?user=126545&subscription...]   If you check your spam filters, you might be able to find the password reset email for the portal. Once you've stopped it being blocked, resending the password reset email should work too!   Thanks, adam. On 12/02/2016 04:55:46, Damien Burke <damien@supremebytes.com [mailto:damien@supremebytes.com]> wrote: Hello,   Password reset on https://www.observium.org/subs/index.php [https://www.observium.org/subs/index.php] does not appear to be working.   My observium username and password is not working on the svn anymore and I cannot login to account management.   Is this a known issue?

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