Monitoring Tool & Ticketing System
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, 06:00, at 06:00, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, 06:05, at 06:05, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:08:31 Subject: Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:05, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
Sent from BlueMail
On Feb 11, 2016, 06:13, at 06:13, Mulenga Mumba mulenga@africonnect.co.zm wrote:
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:08:31 Subject: Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:05, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Basically, it should be able to:
1. Show the uptime of a device or group of devices over a period of time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:15:42 Subject: Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
Sent from BlueMail
On Feb 11, 2016, at 06:13, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:08:31 Subject: Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:05, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
These things you'd do with a combination of the group system and IP SLA probes on Cisco devices.
Adam.
Sent from BlueMail
On Feb 11, 2016, 06:24, at 06:24, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Basically, it should be able to:
- Show the uptime of a device or group of devices over a period of
time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:15:42 Subject: Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
Sent from BlueMail
On Feb 11, 2016, at 06:13, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:08:31 Subject: Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:05, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Also worth noting Mulenga,
You can almost certainly trigger basic ticket creation in your ticketing system/s using the alerting functionality, e.g. email based alerts, or alerting via API in some form.
NOTE: support for the API may not exist yet and you may need to write it yourself or engage the Observium team to develop it.
You will need to be using Observium Professional for the alert functionality.
-Colin
On 11 February 2016 at 16:29, Adam Armstrong adama@memetic.org wrote:
These things you'd do with a combination of the group system and IP SLA probes on Cisco devices.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:24, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Basically, it should be able to:
- Show the uptime of a device or group of devices over a period of
time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:15:42 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:13, Mulenga Mumba mulenga@africonnect.co.zm wrote:
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:08:31 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:05, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:02:11 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:00, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Nice one Colin! You just gave me hope. I was almost giving up on Observium. How do I get hold of Observium development team?
From: "Colin Stubbs" colin.stubbs@equatetechnologies.com.au To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:42:12 Subject: Re: [Observium] Monitoring Tool & Ticketing System
Also worth noting Mulenga,
You can almost certainly trigger basic ticket creation in your ticketing system/s using the alerting functionality, e.g. email based alerts, or alerting via API in some form.
NOTE: support for the API may not exist yet and you may need to write it yourself or engage the Observium team to develop it.
You will need to be using Observium Professional for the alert functionality.
-Colin
On 11 February 2016 at 16:29, Adam Armstrong < adama@memetic.org > wrote:
These things you'd do with a combination of the group system and IP SLA probes on Cisco devices.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:24, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Basically, it should be able to:
1. Show the uptime of a device or group of devices over a period of time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
From: "Adam Armstrong" < adama@memetic.org > To: "Observium Network Observation System" < observium@observium.org > Sent: Thursday, 11 February, 2016 08:15:42 Subject: Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
Sent from BlueMail
On Feb 11, 2016, at 06:13, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
From: "Adam Armstrong" < adama@memetic.org > To: "Observium Network Observation System" < observium@observium.org > Sent: Thursday, 11 February, 2016 08:08:31 Subject: Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:05, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" < adama@memetic.org > To: "Observium Network Observation System" < observium@observium.org > Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
BQ_END
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
You need to give Observium website another read before doing anything else.
There’s a whole bunch of handy information on it.
http://www.observium.org/docs/alert_checker/
http://www.observium.org/subscribe/
http://www.observium.org/team/
http://www.observium.org/services/
-Colin
On 11 February 2016 at 16:46, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Nice one Colin! You just gave me hope. I was almost giving up on Observium. How do I get hold of Observium development team?
*From: *"Colin Stubbs" colin.stubbs@equatetechnologies.com.au *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:42:12
*Subject: *Re: [Observium] Monitoring Tool & Ticketing System
Also worth noting Mulenga,
You can almost certainly trigger basic ticket creation in your ticketing system/s using the alerting functionality, e.g. email based alerts, or alerting via API in some form.
NOTE: support for the API may not exist yet and you may need to write it yourself or engage the Observium team to develop it.
You will need to be using Observium Professional for the alert functionality.
-Colin
On 11 February 2016 at 16:29, Adam Armstrong adama@memetic.org wrote:
These things you'd do with a combination of the group system and IP SLA probes on Cisco devices.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:24, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Basically, it should be able to:
- Show the uptime of a device or group of devices over a period of
time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:15:42 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:13, Mulenga Mumba mulenga@africonnect.co.zm wrote:
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:08:31 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:05, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
*From: *"Adam Armstrong" adama@memetic.org *To: *"Observium Network Observation System" observium@observium.org *Sent: *Thursday, 11 February, 2016 08:02:11 *Subject: *Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:00, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Thanks Colin! Let me do that. Cheers...
From: "Colin Stubbs" colin.stubbs@equatetechnologies.com.au To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:50:27 Subject: Re: [Observium] Monitoring Tool & Ticketing System
You need to give Observium website another read before doing anything else. There’s a whole bunch of handy information on it.
http://www.observium.org/docs/alert_checker/
http://www.observium.org/subscribe/
http://www.observium.org/team/
http://www.observium.org/services/
-Colin
On 11 February 2016 at 16:46, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
Nice one Colin! You just gave me hope. I was almost giving up on Observium. How do I get hold of Observium development team?
From: "Colin Stubbs" < colin.stubbs@equatetechnologies.com.au > To: "Observium Network Observation System" < observium@observium.org > Sent: Thursday, 11 February, 2016 08:42:12
Subject: Re: [Observium] Monitoring Tool & Ticketing System
Also worth noting Mulenga,
You can almost certainly trigger basic ticket creation in your ticketing system/s using the alerting functionality, e.g. email based alerts, or alerting via API in some form.
NOTE: support for the API may not exist yet and you may need to write it yourself or engage the Observium team to develop it.
You will need to be using Observium Professional for the alert functionality.
-Colin
On 11 February 2016 at 16:29, Adam Armstrong < adama@memetic.org > wrote:
BQ_BEGIN
These things you'd do with a combination of the group system and IP SLA probes on Cisco devices.
Adam.
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On Feb 11, 2016, at 06:24, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Basically, it should be able to:
1. Show the uptime of a device or group of devices over a period of time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
From: "Adam Armstrong" < adama@memetic.org > To: "Observium Network Observation System" < observium@observium.org > Sent: Thursday, 11 February, 2016 08:15:42 Subject: Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
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On Feb 11, 2016, at 06:13, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
From: "Adam Armstrong" < adama@memetic.org > To: "Observium Network Observation System" < observium@observium.org > Sent: Thursday, 11 February, 2016 08:08:31 Subject: Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:05, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" < adama@memetic.org > To: "Observium Network Observation System" < observium@observium.org > Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
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On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
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Its fine. I will explore other licensed NMS'. ManageEngine has great features, only that the prices are steep.
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:29:48 Subject: Re: [Observium] Monitoring Tool & Ticketing System
These things you'd do with a combination of the group system and IP SLA probes on Cisco devices.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:24, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
Basically, it should be able to:
1. Show the uptime of a device or group of devices over a period of time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:15:42 Subject: Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
Sent from BlueMail
On Feb 11, 2016, at 06:13, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:08:31 Subject: Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:05, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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We create "reports" from our environment by using dokuwiki as the structure, generating the relevant graphs via cron/rrdtool. We combine several graphs together from different sources/devices, some are subtracted from others, it's virtually limitless what you could do.
Each month, the report is automagically ready for somebody to look at and add the various notes and annotations. Then export to pdf & "file" it with the executive. The wiki then contains every historical report.
Took a little effort to set up, but hasn't needed much feeding the last 18 months or so.
On 11 February 2016 5:24:01 pm AEDT, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Basically, it should be able to:
- Show the uptime of a device or group of devices over a period of
time. 2. The utilization of specific list of interfaces. 3. Jitter/Packet loss of a device or a group of devices.
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:15:42 Subject: Re: [Observium] Monitoring Tool & Ticketing System
When I find someone who can actually articulate what a "report" is, we might add the ability to generate them.
:D
Sent from BlueMail
On Feb 11, 2016, at 06:13, Mulenga Mumba < mulenga@africonnect.co.zm > wrote:
I've used Observium and would like to adopt it as the primary Monitoring tool. Although the one I am using has limited features. We need a fully fledged version that can give us reports on performance, etc
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:08:31 Subject: Re: [Observium] Monitoring Tool & Ticketing System
That's a pretty difficult question, since there are a lot of unknown variables.
The best way to chose an NMS to to try a few and keep the one you found the most useful.
Comparing feature lists isn't often the best way, since usability is often more important.
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:05, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Cheers Adam. So for starters, I need to implement a monitoring tool that can monitor Switches, Routers, Base Stations, Point to Point Radios, Servers, etc. What's required?
From: "Adam Armstrong" adama@memetic.org To: "Observium Network Observation System" observium@observium.org Sent: Thursday, 11 February, 2016 08:02:11 Subject: Re: [Observium] Monitoring Tool & Ticketing System
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail
On Feb 11, 2016, at 06:00, Mulenga Mumba < mulenga@africonnect.co.zm > wrote: BQ_BEGIN
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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Spiceworks will do both. It provides a good example of the last half your statement.
Ric
On 11 February 2016 at 06:02, Adam Armstrong adama@memetic.org wrote:
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:00, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
My 2 cents,
Plenty of options out there for anyone who wants more than what Observium can give at this point.
Most of them cost more than they’re worth, and usually have a heavy Windows focus and are not very good in Linux centric or network service provider type environments. e.g. often tailored to Managed Service Provider’s who deal primarily with Windows desktops and servers. Some are better than others at dealing with network kit or enterprisey stuff like Java web apps; most are not very good at it.
Off the top of my head,
LabTech/ConnectWise n-Able Autotask Continuum ManageEngine’s suite of bodgy munged together open source bits and pieces covered in a dash of Java flavoured dirt.
Spiceworks as you mentioned.
RMM is often the acronym used. Particularly in MSP land.
google.com/search?q=Remote+Management+Monitoring+RMM
They’ve all generally got the same principle though.
1) Monitor stuff with SNMP, WMI, Ping, TCP etc. Monitor configuration changes where possible. Often via a central agent within a remote network or an agent on each monitored system.
2) Automatically create tickets and/or tasks to help automate workflow. Often includes time tracking capabilities, e.g. response time for ticket, response time to repair, billable time etc.
3) Generate fancy web/PDF based reports and dashboards based on SLA (availability - maintenance windows) , problem tickets and other events, etc etc. Often features integration to accounting systems so that billable time can be attached to a invoices.
Number 3 is where the value is at though, particularly for MSP’s who need to bill for the services they’re delivering/monitoring and doing support work around, and back it up with evidence of things happening.
Observium’s kinda got 1 and 2 if you put some time in to get what you want. It does not have 3 without a lot of work.
-Colin
On 11 February 2016 at 18:25, Ric Davis ricdavis@gmail.com wrote:
Spiceworks will do both. It provides a good example of the last half your statement.
Ric
On 11 February 2016 at 06:02, Adam Armstrong adama@memetic.org wrote:
I don't think anything does both of those jobs, and anything which did would do at least one of those jobs incredibly badly!
Adam.
Sent from BlueMail http://www.bluemail.me/r
On Feb 11, 2016, at 06:00, Mulenga Mumba mulenga@africonnect.co.zm wrote:
Hi Team,
I need the best Monitoring Tool & Ticketing System support. Does Observium have the 2?
Thanks, Mulenga
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Ric
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
participants (5)
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Adam Armstrong -
Colin Stubbs -
Michael -
Mulenga Mumba -
Ric Davis