Hello. Thanks for reply. My idea was something on the lines with the following. If the free version worked with the 13.10 release and subscription release is more or less 6 months newer then that should have better support for 13.10 than free version. I could be wrong though. What kind of errors are people experiencing when using 13.10?

Bästa hälsningar / Best regards,

Gustav Uhlander

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Jason Ross Sent: den 4 december 2013 16:08 To: Observium Network Observation System Subject: Re: [Observium] Graphs stopped working after uppgrading to paid subscription

Gustav,

I'm by no means one of the experts, but in the Installation guide it has this listed. You may want to start with using Ubuntu 13.04. Ubuntu 13.10 The new release of Saucy Salamander from Ubuntu has changed enough things that following the installation guide below will not leave you with a working installation. We currently recommend installing using 13.04.

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Gustav UHLANDER Sent: Wednesday, December 04, 2013 1:47 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Graphs stopped working after uppgrading to paid subscription

Hello.

I installed the free version to get some feel for the software and after that went for a subscription. When I updated the release the graphs stopped working. I installed JPgraph and don't have the warning but for some reason the Graphs stay blank. Running fresh install of Ubuntu 13.10 I deleted the hole observium folder together with Apache webserver (I imagined I missed a step somewhere or similarly) And then reinstalled from fresh Still cant get the graphs to show. It polls nicely and I get the RRD files but for some reason it seems that they don't end up being graphed.

Any ideas?

Bästa hälsningar / Best regards,.

Gustav Uhlander

Hey Gustav,

I had a similar issue when I upgraded from the free to the SVN version, but I resolved it by verifying that apache had rights to the following folders:

/opt/observium/logs /opt/observium/rrd /opt/observium/html

Thanks,

Ellery Weber

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Gustav UHLANDER Sent: Wednesday, December 4, 2013 8:18 AM To: Observium Network Observation System Subject: Re: [Observium] Graphs stopped working after uppgrading to paid subscription

Hello. Thanks for reply. My idea was something on the lines with the following. If the free version worked with the 13.10 release and subscription release is more or less 6 months newer then that should have better support for 13.10 than free version. I could be wrong though. What kind of errors are people experiencing when using 13.10?   Bästa hälsningar / Best regards,

Gustav Uhlander

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Jason Ross Sent: den 4 december 2013 16:08 To: Observium Network Observation System Subject: Re: [Observium] Graphs stopped working after uppgrading to paid subscription   Gustav,

I'm by no means one of the experts, but in the Installation guide it has this listed. You may want to start with using Ubuntu 13.04. Ubuntu 13.10 The new release of Saucy Salamander from Ubuntu has changed enough things that following the installation guide below will not leave you with a working installation. We currently recommend installing using 13.04.     From: observium [mailto:observium-bounces@observium.org] On Behalf Of Gustav UHLANDER Sent: Wednesday, December 04, 2013 1:47 AM To: observium@observium.org Subject: Re: [Observium] Graphs stopped working after uppgrading to paid subscription   Hello.   I installed the free version to get some feel for the software and after that went for a subscription. When I updated the release the graphs stopped working. I installed JPgraph and don't have the warning but for some reason the Graphs stay blank. Running fresh install of Ubuntu 13.10 I deleted the hole observium folder together with Apache webserver (I imagined I missed a step somewhere or similarly) And then reinstalled from fresh Still cant get the graphs to show. It polls nicely and I get the RRD files but for some reason it seems that they don't end up being graphed.   Any ideas?   Bästa hälsningar / Best regards,.

Gustav Uhlander

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