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Adam Armstrong

26 Jan 26 Jan

12:40 a.m.

You probably have incorrect number of threads, and/or incorrect poller interval.

What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface?

Thanks, adam. On 2018-01-25 23:28:26, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote: Hi, Does anyone know why my Observium stop generating graphics, what i think first was a trouble with the connection or the network, but them i add the Observium Server to the devices and it happens the same. Here is a Screenshot kind regards Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] Do you really need to print this e-mail? En realidad necesita imprimir este correo? Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

Hermes J. Martinez

1:17 a.m.

Thank You for answer,

This is my cron setting:

# Run a complete discovery of all devices once every 6 hours

33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1

# Run automated discovery of newly added devices every 5 minutes

*/5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1

# Run multithreaded poller wrapper every 5 minutes

*/5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1

# Run housekeeping script daily for syslog, eventlog and alert log

13 5 * * * root /opt/observium/housekeeping.php -ysel

# Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data

47 4 * * * root /opt/observium/housekeeping.php -yrptb

# Traffic Accounting

*/5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1

01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1

And this is my conf.php:

## It's recommended that settings are edited in the web interface at /settings/ on your observium installation.

## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface

// Database config --- This MUST be configured

$config['db_extension'] = 'mysqli';

$config['db_host'] = 'localhost';

$config['db_user'] = 'observium';

$config['db_pass'] = 'Xata0464';

$config['db_name'] = 'observium';

$config['fping'] = "/sbin/fping";

// Base directory

#$config['install_dir'] = "/opt/observium";

// Default community list to use when adding/discovering

$config['snmp']['community'] = array("Pu3B10b0nit0");

// Authentication Model

$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

// Enable alerter

$config['poller-wrapper']['alerter'] = TRUE;

//$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages.

// Set up a default alerter (email to a single address)

$config['email']['default'] = "hermes.martinez@pueblobonito.com.mx";

$config['alerts']['alerter']['default']['type'] = "email";

$config['email']['from'] = "Observium observium@pueblobonito.com.mx";

$config['email']['default_only'] = TRUE;

// Auto Discovery Settings

$config['mydomain'] = "pueblobonito.com.mx";

$config['autodiscovery']['ip_nets'] = array(" ");

$config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols

$config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning

// Billing Traffic Accounting

$config['enable_billing'] = 1;

This is in the Web Interface:

The Modules are all activated

And this is de ports modules:

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 04:40 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph

You probably have incorrect number of threads, and/or incorrect poller interval.

What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface?

Thanks,

adam.

On 2018-01-25 23:28:26, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx mailto:hermes.martinez@pueblobonito.com.mx > wrote:

Hi,

Here is a Screenshot

kind regards

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

Do you really need to print this e-mail? En realidad necesita imprimir este correo?

Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

McDonald Richards

1:33 a.m.

You probably didn't want to share us your db password and snmp community....

On Fri, Jan 26, 2018 at 11:17 AM, Hermes J. Martinez < hermes.martinez@pueblobonito.com.mx> wrote:

Thank You for answer,

This is my cron setting:

*# Run a complete discovery of all devices once every 6 hours*

*33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1*

*# Run automated discovery of newly added devices every 5 minutes*

**/5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1*

*# Run multithreaded poller wrapper every 5 minutes*

**/5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1*

*# Run housekeeping script daily for syslog, eventlog and alert log*

*13 5 * * * root /opt/observium/housekeeping.php -ysel*

*# Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data*

*47 4 * * * root /opt/observium/housekeeping.php -yrptb*

*# Traffic Accounting*

**/5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1*

*01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1*

And this is my conf.php:

*## It's recommended that settings are edited in the web interface at /settings/ on your observium installation.*

*## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface*

*// Database config --- This MUST be configured*

*$config['db_extension'] = 'mysqli';*

*$config['db_host'] = 'localhost';*

*$config['db_user'] = 'observium';*

*$config['db_pass'] = 'Xata0464';*

*$config['db_name'] = 'observium';*

*$config['fping'] = "/sbin/fping";*

*// Base directory*

*#$config['install_dir'] = "/opt/observium";*

*// Default community list to use when adding/discovering*

*$config['snmp']['community'] = array("Pu3B10b0nit0");*

*// Authentication Model*

*$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help*

*// Enable alerter*

*$config['poller-wrapper']['alerter'] = TRUE;*

*//$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages.*

*// Set up a default alerter (email to a single address)*

*$config['email']['default'] = "hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx";*

*$config['alerts']['alerter']['default']['type'] = "email";*

*$config['email']['from'] = "Observium <observium@pueblobonito.com.mx observium@pueblobonito.com.mx>";*

*$config['email']['default_only'] = TRUE;*

*// Auto Discovery Settings*

*$config['mydomain'] = "pueblobonito.com.mx http://pueblobonito.com.mx";*

*$config['autodiscovery']['ip_nets'] = array(" ");*

*$config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols*

*$config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning*

*// Billing Traffic Accounting*

*$config['enable_billing'] = 1;*

This is in the Web Interface:

The Modules are all activated

And this is de ports modules:

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

*De:* observium [mailto:observium-bounces@observium.org] *En nombre de *Adam Armstrong *Enviado el:* jueves, 25 de enero de 2018 04:40 p. m. *Para:* observium@observium.org *Asunto:* Re: [Observium] Graph

You probably have incorrect number of threads, and/or incorrect poller interval.

What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface?

Thanks,

adam.

On 2018-01-25 23:28:26, Hermes J. Martinez <hermes.martinez@pueblobonito. com.mx> wrote:

Hi,

Does anyone know why my Observium stop generating graphics, what i think first was a trouble with the connection or the network, but them i add the Observium Server to the devices and it happens the same.

Here is a Screenshot

kind regards

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

Do you really need to print this e-mail? En realidad necesita imprimir este correo?

Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Adam Armstrong

1:39 a.m.

Shh, most Observium profit comes from selling this information to russian hackers!

adam. On 2018-01-26 00:33:38, McDonald Richards mcdonald.richards@gmail.com wrote: You probably didn't want to share us your db password and snmp community....

On Fri, Jan 26, 2018 at 11:17 AM, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]> wrote:

Thank You for answer, This is my cron setting: # Run a complete discovery of all devices once every 6 hours 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1 # Run automated discovery of newly added devices every 5 minutes */5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1 # Run multithreaded poller wrapper every 5 minutes */5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1 # Run housekeeping script daily for syslog, eventlog and alert log 13 5 * * * root /opt/observium/housekeeping.php -ysel # Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data 47 4 * * * root /opt/observium/housekeeping.php -yrptb # Traffic Accounting */5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1 01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1 And this is my conf.php: ## It's recommended that settings are edited in the web interface at /settings/ on your observium installation. ## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface // Database config --- This MUST be configured $config['db_extension'] = 'mysqli'; $config['db_host'] = 'localhost'; $config['db_user'] = 'observium'; $config['db_pass'] = 'Xata0464'; $config['db_name'] = 'observium'; $config['fping'] = "/sbin/fping"; // Base directory #$config['install_dir'] = "/opt/observium"; // Default community list to use when adding/discovering $config['snmp']['community'] = array("Pu3B10b0nit0"); // Authentication Model $config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help // Enable alerter $config['poller-wrapper']['alerter'] = TRUE; //$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages. // Set up a default alerter (email to a single address) $config['email']['default'] = "hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]"; $config['alerts']['alerter']['default']['type'] = "email"; $config['email']['from'] = "Observium <observium@pueblobonito.com.mx [mailto:observium@pueblobonito.com.mx]>"; $config['email']['default_only'] = TRUE; // Auto Discovery Settings $config['mydomain'] = "pueblobonito.com.mx [http://pueblobonito.com.mx]"; $config['autodiscovery']['ip_nets'] = array(" "); $config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols $config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning // Billing Traffic Accounting $config['enable_billing'] = 1; This is in the Web Interface: The Modules are all activated And this is de ports modules: Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 [tel:(669)%20989-8900] | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] De: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 04:40 p. m. Para: observium@observium.org [mailto:observium@observium.org] Asunto: Re: [Observium] Graph You probably have incorrect number of threads, and/or incorrect poller interval. What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface? Thanks, adam. On 2018-01-25 23:28:26, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]> wrote: Hi, Does anyone know why my Observium stop generating graphics, what i think first was a trouble with the connection or the network, but them i add the Observium Server to the devices and it happens the same. Here is a Screenshot kind regards Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 [tel:(669)%20989-8900] | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] Do you really need to print this e-mail? En realidad necesita imprimir este correo? Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal [http://img.pueblobonito.com.mx/legal]

_______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Adam Armstrong

1:41 a.m.

Hi,

Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install?

adam. On 2018-01-26 00:17:18, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote: Thank You for answer, This is my cron setting: # Run a complete discovery of all devices once every 6 hours 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1 # Run automated discovery of newly added devices every 5 minutes */5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1 # Run multithreaded poller wrapper every 5 minutes */5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1 # Run housekeeping script daily for syslog, eventlog and alert log 13 5 * * * root /opt/observium/housekeeping.php -ysel # Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data 47 4 * * * root /opt/observium/housekeeping.php -yrptb # Traffic Accounting */5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1 01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1 And this is my conf.php: ## It's recommended that settings are edited in the web interface at /settings/ on your observium installation. ## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface // Database config --- This MUST be configured $config['db_extension'] = 'mysqli'; $config['db_host'] = 'localhost'; $config['db_user'] = 'observium'; $config['db_pass'] = 'Xata0464'; $config['db_name'] = 'observium'; $config['fping'] = "/sbin/fping"; // Base directory #$config['install_dir'] = "/opt/observium"; // Default community list to use when adding/discovering $config['snmp']['community'] = array("Pu3B10b0nit0"); // Authentication Model $config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help // Enable alerter $config['poller-wrapper']['alerter'] = TRUE; //$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages. // Set up a default alerter (email to a single address) $config['email']['default'] = "hermes.martinez@pueblobonito.com.mx"; $config['alerts']['alerter']['default']['type'] = "email"; $config['email']['from'] = "Observium observium@pueblobonito.com.mx"; $config['email']['default_only'] = TRUE; // Auto Discovery Settings $config['mydomain'] = "pueblobonito.com.mx"; $config['autodiscovery']['ip_nets'] = array(" "); $config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols $config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning // Billing Traffic Accounting $config['enable_billing'] = 1; This is in the Web Interface: The Modules are all activated And this is de ports modules: Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 04:40 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph You probably have incorrect number of threads, and/or incorrect poller interval. What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface? Thanks, adam. On 2018-01-25 23:28:26, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]> wrote: Hi, Does anyone know why my Observium stop generating graphics, what i think first was a trouble with the connection or the network, but them i add the Observium Server to the devices and it happens the same. Here is a Screenshot kind regards Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] Do you really need to print this e-mail? En realidad necesita imprimir este correo? Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal [http://img.pueblobonito.com.mx/legal]

Hermes J. Martinez

5:54 p.m.

Hi..

The log just show me some errors like those:

And here is the pollerlog page.

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 05:42 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph

Hi,

Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install?

adam.

On 2018-01-26 00:17:18, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx mailto:hermes.martinez@pueblobonito.com.mx > wrote:

Thank You for answer,

This is my cron setting:

# Run a complete discovery of all devices once every 6 hours

33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1

# Run automated discovery of newly added devices every 5 minutes

*/5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1

# Run multithreaded poller wrapper every 5 minutes

*/5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1

# Run housekeeping script daily for syslog, eventlog and alert log

13 5 * * * root /opt/observium/housekeeping.php -ysel

# Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data

47 4 * * * root /opt/observium/housekeeping.php -yrptb

# Traffic Accounting

*/5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1

01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1

And this is my conf.php:

## It's recommended that settings are edited in the web interface at /settings/ on your observium installation.

## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface

// Database config --- This MUST be configured

$config['db_extension'] = 'mysqli';

$config['db_host'] = 'localhost';

$config['db_user'] = 'observium';

$config['db_pass'] = '';

$config['db_name'] = 'observium';

$config['fping'] = "/sbin/fping";

// Base directory

#$config['install_dir'] = "/opt/observium";

// Default community list to use when adding/discovering

$config['snmp']['community'] = array("");

// Authentication Model

$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

// Enable alerter

$config['poller-wrapper']['alerter'] = TRUE;

//$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages.

// Set up a default alerter (email to a single address)

$config['email']['default'] = " mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx";

$config['alerts']['alerter']['default']['type'] = "email";

$config['email']['from'] = "Observium < mailto:observium@pueblobonito.com.mx observium@pueblobonito.com.mx>";

$config['email']['default_only'] = TRUE;

// Auto Discovery Settings

$config['mydomain'] = "pueblobonito.com.mx";

$config['autodiscovery']['ip_nets'] = array(" ");

$config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols

$config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning

// Billing Traffic Accounting

$config['enable_billing'] = 1;

This is in the Web Interface:

The Modules are all activated

And this is de ports modules:

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 04:40 p. m. Para: observium@observium.org mailto:observium@observium.org Asunto: Re: [Observium] Graph

You probably have incorrect number of threads, and/or incorrect poller interval.

What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface?

Thanks,

adam.

On 2018-01-25 23:28:26, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx mailto:hermes.martinez@pueblobonito.com.mx > wrote:

Hi,

Here is a Screenshot

kind regards

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

Do you really need to print this e-mail? En realidad necesita imprimir este correo?

Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

Adam Armstrong

27 Jan 27 Jan

9:56 p.m.

Nono, you need to go to /pollerlog/ on your install. Don't send me the code for the page that I wrote! :D

That log seems to suggest you have some devices that take a long time to complete. You seem to be overlapping poller wrapper processes 5 times, which suggests your poller wrapper is taking >25 minutes to complete!

Either your system is not fast enough, you're not running enough poller threads, or you have some very slow devices. You can work out which is which by looking at the server load and at the poller-wrapper graph on /pollerlog/

adam. On 2018-01-26 16:55:03, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote: Hi.. The log just show me some errors like those: And here is the pollerlog page. Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 05:42 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph Hi, Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install? adam. On 2018-01-26 00:17:18, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]> wrote: Thank You for answer, This is my cron setting: # Run a complete discovery of all devices once every 6 hours 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1 # Run automated discovery of newly added devices every 5 minutes */5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1 # Run multithreaded poller wrapper every 5 minutes */5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1 # Run housekeeping script daily for syslog, eventlog and alert log 13 5 * * * root /opt/observium/housekeeping.php -ysel # Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data 47 4 * * * root /opt/observium/housekeeping.php -yrptb # Traffic Accounting */5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1 01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1 And this is my conf.php: ## It's recommended that settings are edited in the web interface at /settings/ on your observium installation. ## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface // Database config --- This MUST be configured $config['db_extension'] = 'mysqli'; $config['db_host'] = 'localhost'; $config['db_user'] = 'observium'; $config['db_pass'] = ''; $config['db_name'] = 'observium'; $config['fping'] = "/sbin/fping"; // Base directory #$config['install_dir'] = "/opt/observium"; // Default community list to use when adding/discovering $config['snmp']['community'] = array(""); // Authentication Model $config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help // Enable alerter $config['poller-wrapper']['alerter'] = TRUE; //$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages. // Set up a default alerter (email to a single address) $config['email']['default'] = "hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]"; $config['alerts']['alerter']['default']['type'] = "email"; $config['email']['from'] = "Observium <observium@pueblobonito.com.mx [mailto:observium@pueblobonito.com.mx]>"; $config['email']['default_only'] = TRUE; // Auto Discovery Settings $config['mydomain'] = "pueblobonito.com.mx"; $config['autodiscovery']['ip_nets'] = array(" "); $config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols $config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning // Billing Traffic Accounting $config['enable_billing'] = 1; This is in the Web Interface: The Modules are all activated And this is de ports modules: Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] De: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 04:40 p. m. Para: observium@observium.org [mailto:observium@observium.org] Asunto: Re: [Observium] Graph You probably have incorrect number of threads, and/or incorrect poller interval. What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface? Thanks, adam. On 2018-01-25 23:28:26, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]> wrote: Hi, Does anyone know why my Observium stop generating graphics, what i think first was a trouble with the connection or the network, but them i add the Observium Server to the devices and it happens the same. Here is a Screenshot kind regards Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] Do you really need to print this e-mail? En realidad necesita imprimir este correo? Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal [http://img.pueblobonito.com.mx/legal]

Hermes J. Martinez

30 Jan 30 Jan

1:48 a.m.

Jajaja You can bet that i kinda new in all of this.

I look at the /pollerlog/ page and there is a lot of device (almost the 50% of my devices are almost at 100%) what do you suggest in cases like this?

This overlapping may cause the alerts duplicate?

My Observium Server have 6GB RAM and 6CPU's

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: sábado, 27 de enero de 2018 01:57 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph

Nono, you need to go to /pollerlog/ on your install. Don't send me the code for the page that I wrote! :D

adam.

On 2018-01-26 16:55:03, Hermes J. Martinez < mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx> wrote:

Hi..

The log just show me some errors like those:

And here is the pollerlog page.

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [ mailto:observium-bounces@observium.org mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 05:42 p. m. Para: mailto:observium@observium.org observium@observium.org Asunto: Re: [Observium] Graph

Hi,

Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install?

adam.

On 2018-01-26 00:17:18, Hermes J. Martinez < mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx> wrote:

Thank You for answer,

This is my cron setting:

# Run a complete discovery of all devices once every 6 hours

33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1

# Run automated discovery of newly added devices every 5 minutes

*/5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1

# Run multithreaded poller wrapper every 5 minutes

*/5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1

# Run housekeeping script daily for syslog, eventlog and alert log

13 5 * * * root /opt/observium/housekeeping.php -ysel

# Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data

47 4 * * * root /opt/observium/housekeeping.php -yrptb

# Traffic Accounting

*/5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1

01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1

And this is my conf.php:

## It's recommended that settings are edited in the web interface at /settings/ on your observium installation.

## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface

// Database config --- This MUST be configured

$config['db_extension'] = 'mysqli';

$config['db_host'] = 'localhost';

$config['db_user'] = 'observium';

$config['db_pass'] = '';

$config['db_name'] = 'observium';

$config['fping'] = "/sbin/fping";

// Base directory

#$config['install_dir'] = "/opt/observium";

// Default community list to use when adding/discovering

$config['snmp']['community'] = array("");

// Authentication Model

$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

// Enable alerter

$config['poller-wrapper']['alerter'] = TRUE;

//$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages.

// Set up a default alerter (email to a single address)

$config['email']['default'] = " mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx";

$config['alerts']['alerter']['default']['type'] = "email";

$config['email']['from'] = "Observium < mailto:observium@pueblobonito.com.mx observium@pueblobonito.com.mx>";

$config['email']['default_only'] = TRUE;

// Auto Discovery Settings

$config['mydomain'] = "pueblobonito.com.mx";

$config['autodiscovery']['ip_nets'] = array(" ");

$config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols

$config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning

// Billing Traffic Accounting

$config['enable_billing'] = 1;

This is in the Web Interface:

The Modules are all activated

And this is de ports modules:

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [ mailto:observium-bounces@observium.org mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 04:40 p. m. Para: mailto:observium@observium.org observium@observium.org Asunto: Re: [Observium] Graph

You probably have incorrect number of threads, and/or incorrect poller interval.

What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface?

Thanks,

adam.

On 2018-01-25 23:28:26, Hermes J. Martinez < mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx> wrote:

Hi,

Here is a Screenshot

kind regards

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

Do you really need to print this e-mail? En realidad necesita imprimir este correo?

Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal http://img.pueblobonito.com.mx/legal

Markus Klock

8:11 a.m.

Your Observium needs a lot more threads to poll all your devices in under 5min. Try increase the number of threads for poller-wrapper in cron from 8 to 24.

/Markus

Den 30 jan. 2018 01:48 skrev "Hermes J. Martinez" < hermes.martinez@pueblobonito.com.mx>:

Jajaja You can bet that i kinda new in all of this.

I look at the /pollerlog/ page and there is a lot of device (almost the 50% of my devices are almost at 100%) what do you suggest in cases like this?

This overlapping may cause the alerts duplicate?

My Observium Server have 6GB RAM and 6CPU's

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

*De:* observium [mailto:observium-bounces@observium.org] *En nombre de *Adam Armstrong *Enviado el:* sábado, 27 de enero de 2018 01:57 p. m. *Para:* observium@observium.org *Asunto:* Re: [Observium] Graph

Nono, you need to go to /pollerlog/ on your install. Don't send me the code for the page that I wrote! :D

That log seems to suggest you have some devices that take a long time to complete. You seem to be overlapping poller wrapper processes 5 times, which suggests your poller wrapper is taking >25 minutes to complete!

Either your system is not fast enough, you're not running enough poller threads, or you have some very slow devices. You can work out which is which by looking at the server load and at the poller-wrapper graph on /pollerlog/

adam.

On 2018-01-26 16:55:03, Hermes J. Martinez <hermes.martinez@pueblobonito. com.mx> wrote:

Hi..

The log just show me some errors like those:

[image: cid:image007.png@01D39608.D0186200]

And here is the pollerlog page.

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

*De:* observium [mailto:observium-bounces@observium.org observium-bounces@observium.org] *En nombre de *Adam Armstrong *Enviado el:* jueves, 25 de enero de 2018 05:42 p. m. *Para:* observium@observium.org *Asunto:* Re: [Observium] Graph

Hi,

Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install?

adam.

On 2018-01-26 00:17:18, Hermes J. Martinez <hermes.martinez@pueblobonito. com.mx> wrote:

Thank You for answer,

This is my cron setting:

*# Run a complete discovery of all devices once every 6 hours*

*33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1*

*# Run automated discovery of newly added devices every 5 minutes*

**/5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1*

*# Run multithreaded poller wrapper every 5 minutes*

**/5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1*

*# Run housekeeping script daily for syslog, eventlog and alert log*

*13 5 * * * root /opt/observium/housekeeping.php -ysel*

*# Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data*

*47 4 * * * root /opt/observium/housekeeping.php -yrptb*

*# Traffic Accounting*

**/5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1*

*01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1*

And this is my conf.php:

*## It's recommended that settings are edited in the web interface at /settings/ on your observium installation.*

*## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface*

*// Database config --- This MUST be configured*

*$config['db_extension'] = 'mysqli';*

*$config['db_host'] = 'localhost';*

*$config['db_user'] = 'observium';*

*$config['db_pass'] = '';*

*$config['db_name'] = 'observium';*

*$config['fping'] = "/sbin/fping";*

*// Base directory*

*#$config['install_dir'] = "/opt/observium";*

*// Default community list to use when adding/discovering*

*$config['snmp']['community'] = array("");*

*// Authentication Model*

*$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help*

*// Enable alerter*

*$config['poller-wrapper']['alerter'] = TRUE;*

*//$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages.*

*// Set up a default alerter (email to a single address)*

*$config['email']['default'] = "*hermes.martinez@pueblobonito. com.mx*";*

*$config['alerts']['alerter']['default']['type'] = "email";*

*$config['email']['from'] = "Observium <*observium@pueblobonito.com.mx *>";*

*$config['email']['default_only'] = TRUE;*

*// Auto Discovery Settings*

*$config['mydomain'] = "pueblobonito.com.mx http://pueblobonito.com.mx";*

*$config['autodiscovery']['ip_nets'] = array(" ");*

*$config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols*

*$config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning*

*// Billing Traffic Accounting*

*$config['enable_billing'] = 1;*

This is in the Web Interface:

[image: cid:image007.png@01D39600.4F9F4240]

The Modules are all activated

And this is de ports modules:

[image: cid:image008.png@01D39600.4F9F4240]

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

*De:* observium [mailto:observium-bounces@observium.org observium-bounces@observium.org] *En nombre de *Adam Armstrong *Enviado el:* jueves, 25 de enero de 2018 04:40 p. m. *Para:* observium@observium.org *Asunto:* Re: [Observium] Graph

You probably have incorrect number of threads, and/or incorrect poller interval.

What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface?

Thanks,

adam.

On 2018-01-25 23:28:26, Hermes J. Martinez <hermes.martinez@pueblobonito. com.mx> wrote:

Hi,

Does anyone know why my Observium stop generating graphics, what i think first was a trouble with the connection or the network, but them i add the Observium Server to the devices and it happens the same.

Here is a Screenshot

[image: cid:image007.png@01D395F9.7B88E200]

kind regards

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

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Adam Armstrong

8:39 a.m.

Also, does that server have spinning disks or SSDs?

Adam.

⁣Sent from BlueMail

On 30 Jan 2018, 07:11, at 07:11, Markus Klock markus@best-practice.se wrote:

Your Observium needs a lot more threads to poll all your devices in under 5min. Try increase the number of threads for poller-wrapper in cron from 8 to 24.

/Markus

Den 30 jan. 2018 01:48 skrev "Hermes J. Martinez" < hermes.martinez@pueblobonito.com.mx>:

...
Jajaja You can bet that i kinda new in all of this.

I look at the /pollerlog/ page and there is a lot of device (almost

the

...
50% of my devices are almost at 100%) what do you suggest in cases

like

...
this?

This overlapping may cause the alerts duplicate?

My Observium Server have 6GB RAM and 6CPU's

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

*De:* observium [mailto:observium-bounces@observium.org] *En nombre

de *Adam

...
Armstrong *Enviado el:* sábado, 27 de enero de 2018 01:57 p. m. *Para:* observium@observium.org *Asunto:* Re: [Observium] Graph

Nono, you need to go to /pollerlog/ on your install. Don't send me

the

...
code for the page that I wrote! :D

That log seems to suggest you have some devices that take a long time

to

...
complete. You seem to be overlapping poller wrapper processes 5

times,

...
which suggests your poller wrapper is taking >25 minutes to complete!

Either your system is not fast enough, you're not running enough

poller

...
threads, or you have some very slow devices. You can work out which

is

...
which by looking at the server load and at the poller-wrapper graph

on

...
/pollerlog/

adam.

On 2018-01-26 16:55:03, Hermes J. Martinez

<hermes.martinez@pueblobonito.

...
com.mx> wrote:

Hi..

The log just show me some errors like those:

[image: cid:image007.png@01D39608.D0186200]

And here is the pollerlog page.

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

*De:* observium [mailto:observium-bounces@observium.org observium-bounces@observium.org] *En nombre de *Adam Armstrong *Enviado el:* jueves, 25 de enero de 2018 05:42 p. m. *Para:* observium@observium.org *Asunto:* Re: [Observium] Graph

Hi,

Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install?

adam.

On 2018-01-26 00:17:18, Hermes J. Martinez

<hermes.martinez@pueblobonito.

...
com.mx> wrote:

Thank You for answer,

This is my cron setting:

*# Run a complete discovery of all devices once every 6 hours*

*33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1*

*# Run automated discovery of newly added devices every 5 minutes*

**/5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1*

*# Run multithreaded poller wrapper every 5 minutes*

**/5 * * * * root /opt/observium/poller-wrapper.py 8 >>

/dev/null

...
2>&1*

*# Run housekeeping script daily for syslog, eventlog and alert log*

*13 5 * * * root /opt/observium/housekeeping.php -ysel*

*# Run housekeeping script daily for rrds, ports, orphaned entries in

the

...
database and performance data*

*47 4 * * * root /opt/observium/housekeeping.php -yrptb*

*# Traffic Accounting*

**/5 * * * * root /opt/observium/poll-billing.php >> /dev/null

2>&1*

...
*01 * * * * root /opt/observium/billing-calculate.php >>

/dev/null

...
2>&1*

And this is my conf.php:

*## It's recommended that settings are edited in the web interface at /settings/ on your observium installation.*

*## Authentication and Database settings must be hardcoded here

because

...
they need to work before you can reach the web-based configuration interface*

*// Database config --- This MUST be configured*

*$config['db_extension'] = 'mysqli';*

*$config['db_host'] = 'localhost';*

*$config['db_user'] = 'observium';*

*$config['db_pass'] = '';*

*$config['db_name'] = 'observium';*

*$config['fping'] = "/sbin/fping";*

*// Base directory*

*#$config['install_dir'] = "/opt/observium";*

*// Default community list to use when adding/discovering*

*$config['snmp']['community'] = array("");*

*// Authentication Model*

*$config['auth_mechanism'] = "mysql"; // default, other options:

ldap,

...
http-auth, please see documentation for config help*

*// Enable alerter*

*$config['poller-wrapper']['alerter'] = TRUE;*

*//$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages.*

*// Set up a default alerter (email to a single address)*

*$config['email']['default'] = "*hermes.martinez@pueblobonito. com.mx*";*

*$config['alerts']['alerter']['default']['type'] =

"email";*

...
*$config['email']['from'] = "Observium

<*observium@pueblobonito.com.mx

...
*>";*

*$config['email']['default_only'] = TRUE;*

*// Auto Discovery Settings*

*$config['mydomain'] = "pueblobonito.com.mx http://pueblobonito.com.mx";*

*$config['autodiscovery']['ip_nets'] = array(" ");*

*$config['autodiscovery']['xdp'] = TRUE; // Autodiscover

hosts

...
via discovery protocols*

*$config['autodiscovery']['snmp_scan'] = TRUE; //

autodiscover

...
hosts via SNMP scanning*

*// Billing Traffic Accounting*

*$config['enable_billing'] = 1;*

This is in the Web Interface:

[image: cid:image007.png@01D39600.4F9F4240]

The Modules are all activated

And this is de ports modules:

[image: cid:image008.png@01D39600.4F9F4240]

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

*De:* observium [mailto:observium-bounces@observium.org observium-bounces@observium.org] *En nombre de *Adam Armstrong *Enviado el:* jueves, 25 de enero de 2018 04:40 p. m. *Para:* observium@observium.org *Asunto:* Re: [Observium] Graph

You probably have incorrect number of threads, and/or incorrect

poller

...
interval.

What is your crontab file? And what poller settings have you added to

the

...
config.php and/or set in the web interface?

Thanks,

adam.

On 2018-01-25 23:28:26, Hermes J. Martinez

<hermes.martinez@pueblobonito.

...
com.mx> wrote:

Hi,

Does anyone know why my Observium stop generating graphics, what i

think

...
first was a trouble with the connection or the network, but them i

add the

...
Observium Server to the devices and it happens the same.

Here is a Screenshot

[image: cid:image007.png@01D395F9.7B88E200]

kind regards

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

[image: Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito http://www.pueblobonito.com/real-escape

Connect with us

[image: Instagram] https://twitter.com/PuebloBonito

[image: Google] https://plus.google.com/103008660176547960870/about

[image: Facebook] https://www.facebook.com/PuebloBonitoResort

[image: Instagram] https://www.instagram.com/pueblobonito/

[image: Pueblo Bonito] http://www.pueblobonito.com/blog/

Do you really need to print this e-mail? En realidad necesita imprimir este correo?

Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hermes J. Martinez

10:02 p.m.

I already try with that number(24) and the graph stop working, changed it again but this time to 16 and the graph work again, its very rare..

The disk of my Observium server are spinning disks and the instalation its in a VM.

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: martes, 30 de enero de 2018 12:39 a. m. Para: 'Observium' observium@observium.org CC: 'Observium' observium@observium.org Asunto: Re: [Observium] Graph

Also, does that server have spinning disks or SSDs?

Adam.

Sent from BlueMail http://www.bluemail.me/r?b=11870

On 30 Jan 2018, at 07:11, Markus Klock <markus@best-practice.se mailto:markus@best-practice.se > wrote:

Your Observium needs a lot more threads to poll all your devices in under 5min.

Try increase the number of threads for poller-wrapper in cron from 8 to 24.

/Markus

Den 30 jan. 2018 01:48 skrev "Hermes J. Martinez" <hermes.martinez@pueblobonito.com.mx mailto:hermes.martinez@pueblobonito.com.mx >:

Jajaja You can bet that i kinda new in all of this.

I look at the /pollerlog/ page and there is a lot of device (almost the 50% of my devices are almost at 100%) what do you suggest in cases like this?

This overlapping may cause the alerts duplicate?

My Observium Server have 6GB RAM and 6CPU's

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 tel:(669)%20989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [mailto:observium-bounces@observium.org mailto:observium-bounces@observium.org ] En nombre de Adam Armstrong Enviado el: sábado, 27 de enero de 2018 01:57 p. m. Para: observium@observium.org mailto:observium@observium.org Asunto: Re: [Observium] Graph

Nono, you need to go to /pollerlog/ on your install. Don't send me the code for the page that I wrote! :D

adam.

On 2018-01-26 16:55:03, Hermes J. Martinez < mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx> wrote:

Hi..

The log just show me some errors like those:

And here is the pollerlog page.

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 tel:(669)%20989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://twitter.com/PuebloBonito De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 05:42 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph

https://twitter.com/PuebloBonito Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install?

https://twitter.com/PuebloBonito On 2018-01-26 00:17:18, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote:

https://twitter.com/PuebloBonito Thank You for answer,

https://twitter.com/PuebloBonito This is my cron setting:

https://twitter.com/PuebloBonito # Run a complete discovery of all devices once every 6 hours

https://twitter.com/PuebloBonito 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1

https://twitter.com/PuebloBonito # Run automated discovery of newly added devices every 5 minutes

https://twitter.com/PuebloBonito */5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1

https://twitter.com/PuebloBonito # Run multithreaded poller wrapper every 5 minutes

https://twitter.com/PuebloBonito */5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1

https://twitter.com/PuebloBonito # Run housekeeping script daily for syslog, eventlog and alert log

https://twitter.com/PuebloBonito 13 5 * * * root /opt/observium/housekeeping.php -ysel

https://twitter.com/PuebloBonito # Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data

https://twitter.com/PuebloBonito 47 4 * * * root /opt/observium/housekeeping.php -yrptb

https://twitter.com/PuebloBonito # Traffic Accounting

https://twitter.com/PuebloBonito */5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1

https://twitter.com/PuebloBonito 01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1

https://twitter.com/PuebloBonito And this is my conf.php:

https://twitter.com/PuebloBonito ## It's recommended that settings are edited in the web interface at /settings/ on your observium installation.

https://twitter.com/PuebloBonito ## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface

https://twitter.com/PuebloBonito // Database config --- This MUST be configured

https://twitter.com/PuebloBonito $config['db_extension'] = 'mysqli';

https://twitter.com/PuebloBonito $config['db_host'] = 'localhost';

https://twitter.com/PuebloBonito $config['db_user'] = 'observium';

https://twitter.com/PuebloBonito $config['db_pass'] = '';

https://twitter.com/PuebloBonito $config['db_name'] = 'observium';

https://twitter.com/PuebloBonito $config['fping'] = "/sbin/fping";

https://twitter.com/PuebloBonito // Base directory

https://twitter.com/PuebloBonito #$config['install_dir'] = "/opt/observium";

https://twitter.com/PuebloBonito // Default community list to use when adding/discovering

https://twitter.com/PuebloBonito $config['snmp']['community'] = array("");

https://twitter.com/PuebloBonito // Authentication Model

https://twitter.com/PuebloBonito $config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

https://twitter.com/PuebloBonito // Enable alerter

https://twitter.com/PuebloBonito $config['poller-wrapper']['alerter'] = TRUE;

https://twitter.com/PuebloBonito //$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages.

https://twitter.com/PuebloBonito // Set up a default alerter (email to a single address)

https://twitter.com/PuebloBonito $config['email']['default'] = "hermes.martinez@pueblobonito.com.mx";

https://twitter.com/PuebloBonito $config['alerts']['alerter']['default']['type'] = "email";

https://twitter.com/PuebloBonito $config['email']['from'] = "Observium observium@pueblobonito.com.mx";

https://twitter.com/PuebloBonito $config['email']['default_only'] = TRUE;

https://twitter.com/PuebloBonito // Auto Discovery Settings

https://twitter.com/PuebloBonito $config['mydomain'] = "pueblobonito.com.mx";

https://twitter.com/PuebloBonito $config['autodiscovery']['ip_nets'] = array(" ");

https://twitter.com/PuebloBonito $config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols

https://twitter.com/PuebloBonito $config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning

https://twitter.com/PuebloBonito // Billing Traffic Accounting

https://twitter.com/PuebloBonito $config['enable_billing'] = 1;

https://twitter.com/PuebloBonito This is in the Web Interface:

https://twitter.com/PuebloBonito The Modules are all activated

https://twitter.com/PuebloBonito And this is de ports modules:

https://twitter.com/PuebloBonito Hermes J. Martinez

https://twitter.com/PuebloBonito Asistente De Sistemas

https://twitter.com/PuebloBonito hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

https://twitter.com/PuebloBonito Read about the Real Escape at Pueblo Bonito

https://twitter.com/PuebloBonito Connect with us

https://twitter.com/PuebloBonito De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 04:40 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph

https://twitter.com/PuebloBonito You probably have incorrect number of threads, and/or incorrect poller interval.

https://twitter.com/PuebloBonito What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface?

https://twitter.com/PuebloBonito Thanks,

https://twitter.com/PuebloBonito On 2018-01-25 23:28:26, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote:

https://twitter.com/PuebloBonito Does anyone know why my Observium stop generating graphics, what i think first was a trouble with the connection or the network, but them i add the Observium Server to the devices and it happens the same.

https://twitter.com/PuebloBonito Here is a Screenshot

https://twitter.com/PuebloBonito kind regards

https://twitter.com/PuebloBonito Hermes J. Martinez

https://twitter.com/PuebloBonito Asistente De Sistemas

https://twitter.com/PuebloBonito hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

https://twitter.com/PuebloBonito Read about the Real Escape at Pueblo Bonito

https://twitter.com/PuebloBonito Connect with us

https://twitter.com/PuebloBonito Do you really need to print this e-mail? En realidad necesita imprimir este correo?

https://twitter.com/PuebloBonito Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

https://twitter.com/PuebloBonito _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_____

https://twitter.com/PuebloBonito observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Do you really need to print this e-mail? En realidad necesita imprimir este correo?

Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

Adam Armstrong

10:05 p.m.

Your system's I/O is probably too slow. Large numbers of RRD read/writes doesn't work well on spinning disks.

You should either get an SSD to put the RRDs on, or use a RAM disk.

adam. On 2018-01-30 21:03:21, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote: I already try with that number(24) and the graph stop working, changed it again but this time to 16 and the graph work again, its very rare.. The disk of my Observium server are spinning disks and the instalation its in a VM. Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: martes, 30 de enero de 2018 12:39 a. m. Para: 'Observium' observium@observium.org CC: 'Observium' observium@observium.org Asunto: Re: [Observium] Graph Also, does that server have spinning disks or SSDs? Adam. Sent from BlueMail [http://www.bluemail.me/r?b=11870] On 30 Jan 2018, at 07:11, Markus Klock <markus@best-practice.se [mailto:markus@best-practice.se]> wrote: Your Observium needs a lot more threads to poll all your devices in under 5min. Try increase the number of threads for poller-wrapper in cron from 8 to 24. /Markus Den 30 jan. 2018 01:48 skrev "Hermes J. Martinez" <hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]>: Jajaja You can bet that i kinda new in all of this. I look at the /pollerlog/ page and there is a lot of device (almost the 50% of my devices are almost at 100%) what do you suggest in cases like this? This overlapping may cause the alerts duplicate? My Observium Server have 6GB RAM and 6CPU's Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 [tel:(669)%20989-8900] | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts] Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/] De: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] En nombre de Adam Armstrong Enviado el: sábado, 27 de enero de 2018 01:57 p. m. Para: observium@observium.org [mailto:observium@observium.org] Asunto: Re: [Observium] Graph Nono, you need to go to /pollerlog/ on your install. Don't send me the code for the page that I wrote! :D That log seems to suggest you have some devices that take a long time to complete. You seem to be overlapping poller wrapper processes 5 times, which suggests your poller wrapper is taking >25 minutes to complete! Either your system is not fast enough, you're not running enough poller threads, or you have some very slow devices. You can work out which is which by looking at the server load and at the poller-wrapper graph on /pollerlog/ adam. On 2018-01-26 16:55:03, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx]> wrote: Hi.. The log just show me some errors like those: And here is the pollerlog page. Hermes J. Martinez Asistente De Sistemas hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 [tel:(669)%20989-8900] | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape] Connect with us [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 05:42 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Hi, [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install? [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] adam. [https://twitter.com/PuebloBonito] On 2018-01-26 00:17:18, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote: [https://twitter.com/PuebloBonito] Thank You for answer, [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] This is my cron setting: [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] # Run a complete discovery of all devices once every 6 hours [https://twitter.com/PuebloBonito] 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1 [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] # Run automated discovery of newly added devices every 5 minutes [https://twitter.com/PuebloBonito] */5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1 [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] # Run multithreaded poller wrapper every 5 minutes [https://twitter.com/PuebloBonito] */5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1 [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] # Run housekeeping script daily for syslog, eventlog and alert log [https://twitter.com/PuebloBonito] 13 5 * * * root /opt/observium/housekeeping.php -ysel [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] # Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data [https://twitter.com/PuebloBonito] 47 4 * * * root /opt/observium/housekeeping.php -yrptb [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] # Traffic Accounting [https://twitter.com/PuebloBonito] */5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1 [https://twitter.com/PuebloBonito] 01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1 [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] And this is my conf.php: [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] ## It's recommended that settings are edited in the web interface at /settings/ on your observium installation. [https://twitter.com/PuebloBonito] ## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] // Database config --- This MUST be configured [https://twitter.com/PuebloBonito] $config['db_extension'] = 'mysqli'; [https://twitter.com/PuebloBonito] $config['db_host'] = 'localhost'; [https://twitter.com/PuebloBonito] $config['db_user'] = 'observium'; [https://twitter.com/PuebloBonito] $config['db_pass'] = ''; [https://twitter.com/PuebloBonito] $config['db_name'] = 'observium'; [https://twitter.com/PuebloBonito] $config['fping'] = "/sbin/fping"; [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] // Base directory [https://twitter.com/PuebloBonito] #$config['install_dir'] = "/opt/observium"; [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] // Default community list to use when adding/discovering [https://twitter.com/PuebloBonito] $config['snmp']['community'] = array(""); [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] // Authentication Model [https://twitter.com/PuebloBonito] $config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] // Enable alerter [https://twitter.com/PuebloBonito] $config['poller-wrapper']['alerter'] = TRUE; [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] //$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages. [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] // Set up a default alerter (email to a single address) [https://twitter.com/PuebloBonito] $config['email']['default'] = "hermes.martinez@pueblobonito.com.mx"; [https://twitter.com/PuebloBonito] $config['alerts']['alerter']['default']['type'] = "email"; [https://twitter.com/PuebloBonito] $config['email']['from'] = "Observium observium@pueblobonito.com.mx"; [https://twitter.com/PuebloBonito] $config['email']['default_only'] = TRUE; [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] // Auto Discovery Settings [https://twitter.com/PuebloBonito] $config['mydomain'] = "pueblobonito.com.mx"; [https://twitter.com/PuebloBonito] $config['autodiscovery']['ip_nets'] = array(" "); [https://twitter.com/PuebloBonito] $config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols [https://twitter.com/PuebloBonito] $config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] // Billing Traffic Accounting [https://twitter.com/PuebloBonito] $config['enable_billing'] = 1; [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] This is in the Web Interface: [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] The Modules are all activated [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] And this is de ports modules: [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Hermes J. Martinez [https://twitter.com/PuebloBonito] Asistente De Sistemas [https://twitter.com/PuebloBonito] hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Read about the Real Escape at Pueblo Bonito [https://twitter.com/PuebloBonito] Connect with us [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: jueves, 25 de enero de 2018 04:40 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] You probably have incorrect number of threads, and/or incorrect poller interval. [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface? [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Thanks, [https://twitter.com/PuebloBonito] adam. [https://twitter.com/PuebloBonito] On 2018-01-25 23:28:26, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote: [https://twitter.com/PuebloBonito] Hi, [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Does anyone know why my Observium stop generating graphics, what i think first was a trouble with the connection or the network, but them i add the Observium Server to the devices and it happens the same. [https://twitter.com/PuebloBonito] Here is a Screenshot [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] kind regards [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Hermes J. Martinez [https://twitter.com/PuebloBonito] Asistente De Sistemas [https://twitter.com/PuebloBonito] hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Read about the Real Escape at Pueblo Bonito [https://twitter.com/PuebloBonito] Connect with us [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito] Do you really need to print this e-mail? En realidad necesita imprimir este correo? [https://twitter.com/PuebloBonito] Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal [https://twitter.com/PuebloBonito]

_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [https://twitter.com/PuebloBonito] [https://twitter.com/PuebloBonito]

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [https://twitter.com/PuebloBonito] Do you really need to print this e-mail? En realidad necesita imprimir este correo? Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

Hermes J. Martinez

1 Feb 1 Feb

11:24 p.m.

Hi,

Just to let you know, I reinstall my Observium server and all looks work well so far, except for the email alerts, the problem is that just one person receive the email with the graph in it, and all of others recipients doesn't see the graph, there is a parameter that I need to change to all recipients can see the graph?

This are two examples of the email alerts

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: martes, 30 de enero de 2018 02:05 p. m. Para: observium@observium.org Asunto: Re: [Observium] Graph

Your system's I/O is probably too slow. Large numbers of RRD read/writes doesn't work well on spinning disks.

You should either get an SSD to put the RRDs on, or use a RAM disk.

adam.

On 2018-01-30 21:03:21, Hermes J. Martinez < mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx> wrote:

I already try with that number(24) and the graph stop working, changed it again but this time to 16 and the graph work again, its very rare..

The disk of my Observium server are spinning disks and the instalation its in a VM.

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [ mailto:observium-bounces@observium.org mailto:observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: martes, 30 de enero de 2018 12:39 a. m. Para: 'Observium' < mailto:observium@observium.org observium@observium.org> CC: 'Observium' < mailto:observium@observium.org observium@observium.org> Asunto: Re: [Observium] Graph

Also, does that server have spinning disks or SSDs?

Adam.

Sent from http://www.bluemail.me/r?b=11870 BlueMail

On 30 Jan 2018, at 07:11, Markus Klock < mailto:markus@best-practice.se markus@best-practice.se> wrote:

Your Observium needs a lot more threads to poll all your devices in under 5min.

Try increase the number of threads for poller-wrapper in cron from 8 to 24.

/Markus

Den 30 jan. 2018 01:48 skrev "Hermes J. Martinez" < mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx>:

Jajaja You can bet that i kinda new in all of this.

I look at the /pollerlog/ page and there is a lot of device (almost the 50% of my devices are almost at 100%) what do you suggest in cases like this?

This overlapping may cause the alerts duplicate?

My Observium Server have 6GB RAM and 6CPU's

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx tel:(669)%20989-8900 (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://plus.google.com/103008660176547960870/about

De: observium [mailto: mailto:observium-bounces@observium.org observium-bounces@observium.org] En nombre de Adam Armstrong Enviado el: sábado, 27 de enero de 2018 01:57 p. m. Para: mailto:observium@observium.org observium@observium.org Asunto: Re: [Observium] Graph

Nono, you need to go to /pollerlog/ on your install. Don't send me the code for the page that I wrote! :D

adam.

On 2018-01-26 16:55:03, Hermes J. Martinez < mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx> wrote:

Hi..

The log just show me some errors like those:

And here is the pollerlog page.

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx tel:(669)%20989-8900 (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

http://www.pueblobonito.com/real-escape Read about the Real Escape at Pueblo Bonito

Connect with us

https://twitter.com/PuebloBonito Ok, there doesn't seem to be anything bad here. The graph you show is kinda vaguely impossible, if the poller is successfully running.

What does your observium.log show? And what is the contents of the /pollerlog/ page on your observium install?

https://twitter.com/PuebloBonito On 2018-01-26 00:17:18, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote:

https://twitter.com/PuebloBonito Thank You for answer,

https://twitter.com/PuebloBonito This is my cron setting:

https://twitter.com/PuebloBonito # Run a complete discovery of all devices once every 6 hours

https://twitter.com/PuebloBonito 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1

https://twitter.com/PuebloBonito # Run automated discovery of newly added devices every 5 minutes

https://twitter.com/PuebloBonito */5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1

https://twitter.com/PuebloBonito # Run multithreaded poller wrapper every 5 minutes

https://twitter.com/PuebloBonito */5 * * * * root /opt/observium/poller-wrapper.py 8 >> /dev/null 2>&1

https://twitter.com/PuebloBonito # Run housekeeping script daily for syslog, eventlog and alert log

https://twitter.com/PuebloBonito 13 5 * * * root /opt/observium/housekeeping.php -ysel

https://twitter.com/PuebloBonito # Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data

https://twitter.com/PuebloBonito 47 4 * * * root /opt/observium/housekeeping.php -yrptb

https://twitter.com/PuebloBonito # Traffic Accounting

https://twitter.com/PuebloBonito */5 * * * * root /opt/observium/poll-billing.php >> /dev/null 2>&1

https://twitter.com/PuebloBonito 01 * * * * root /opt/observium/billing-calculate.php >> /dev/null 2>&1

https://twitter.com/PuebloBonito And this is my conf.php:

https://twitter.com/PuebloBonito ## It's recommended that settings are edited in the web interface at /settings/ on your observium installation.

https://twitter.com/PuebloBonito ## Authentication and Database settings must be hardcoded here because they need to work before you can reach the web-based configuration interface

https://twitter.com/PuebloBonito // Database config --- This MUST be configured

https://twitter.com/PuebloBonito $config['db_extension'] = 'mysqli';

https://twitter.com/PuebloBonito $config['db_host'] = 'localhost';

https://twitter.com/PuebloBonito $config['db_user'] = 'observium';

https://twitter.com/PuebloBonito $config['db_pass'] = '';

https://twitter.com/PuebloBonito $config['db_name'] = 'observium';

https://twitter.com/PuebloBonito $config['fping'] = "/sbin/fping";

https://twitter.com/PuebloBonito // Base directory

https://twitter.com/PuebloBonito #$config['install_dir'] = "/opt/observium";

https://twitter.com/PuebloBonito // Default community list to use when adding/discovering

https://twitter.com/PuebloBonito $config['snmp']['community'] = array("");

https://twitter.com/PuebloBonito // Authentication Model

https://twitter.com/PuebloBonito $config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

https://twitter.com/PuebloBonito // Enable alerter

https://twitter.com/PuebloBonito $config['poller-wrapper']['alerter'] = TRUE;

https://twitter.com/PuebloBonito //$config['web_show_disabled'] = FALSE; // Show or not disabled devices on major pages.

https://twitter.com/PuebloBonito // Set up a default alerter (email to a single address)

https://twitter.com/PuebloBonito $config['email']['default'] = "hermes.martinez@pueblobonito.com.mx";

https://twitter.com/PuebloBonito $config['alerts']['alerter']['default']['type'] = "email";

https://twitter.com/PuebloBonito $config['email']['from'] = "Observium observium@pueblobonito.com.mx";

https://twitter.com/PuebloBonito $config['email']['default_only'] = TRUE;

https://twitter.com/PuebloBonito // Auto Discovery Settings

https://twitter.com/PuebloBonito $config['mydomain'] = "pueblobonito.com.mx";

https://twitter.com/PuebloBonito $config['autodiscovery']['ip_nets'] = array(" ");

https://twitter.com/PuebloBonito $config['autodiscovery']['xdp'] = TRUE; // Autodiscover hosts via discovery protocols

https://twitter.com/PuebloBonito $config['autodiscovery']['snmp_scan'] = TRUE; // autodiscover hosts via SNMP scanning

https://twitter.com/PuebloBonito // Billing Traffic Accounting

https://twitter.com/PuebloBonito $config['enable_billing'] = 1;

https://twitter.com/PuebloBonito This is in the Web Interface:

https://twitter.com/PuebloBonito The Modules are all activated

https://twitter.com/PuebloBonito And this is de ports modules:

https://twitter.com/PuebloBonito Hermes J. Martinez

https://twitter.com/PuebloBonito Asistente De Sistemas

https://twitter.com/PuebloBonito hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

https://twitter.com/PuebloBonito Read about the Real Escape at Pueblo Bonito

https://twitter.com/PuebloBonito Connect with us

https://twitter.com/PuebloBonito You probably have incorrect number of threads, and/or incorrect poller interval.

https://twitter.com/PuebloBonito What is your crontab file? And what poller settings have you added to the config.php and/or set in the web interface?

https://twitter.com/PuebloBonito Thanks,

https://twitter.com/PuebloBonito On 2018-01-25 23:28:26, Hermes J. Martinez hermes.martinez@pueblobonito.com.mx wrote:

https://twitter.com/PuebloBonito Here is a Screenshot

https://twitter.com/PuebloBonito kind regards

https://twitter.com/PuebloBonito Hermes J. Martinez

https://twitter.com/PuebloBonito Asistente De Sistemas

https://twitter.com/PuebloBonito hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com.mx

https://twitter.com/PuebloBonito Read about the Real Escape at Pueblo Bonito

https://twitter.com/PuebloBonito Connect with us

https://twitter.com/PuebloBonito https://twitter.com/PuebloBonito

https://twitter.com/PuebloBonito Do you really need to print this e-mail? En realidad necesita imprimir este correo?

https://twitter.com/PuebloBonito Aviso Legal / Legal Notice http://img.pueblobonito.com.mx/legal

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Tom Laermans

11:27 p.m.

Heya,

Those look like 2 different email clients? Also 2 different entity types... I'm not sure all entity types have graphs in the emails.

But Observium sends an identical mail to all recipients, so if one gets a graph, they all should...

Tom

On 2/1/2018 11:24 PM, Hermes J. Martinez wrote:

Hi,

Just to let you know, I reinstall my Observium server and all looks work well so far, except for the email alerts, the problem is that just one person receive the email with the graph in it, and all of others recipients doesn't see the graph, there is a parameter that I need to change to all recipients can see the graph?

This are two examples of the email alerts

cid:image001.png@01D39B64.844BEE80imap://tom%2Elaermans%40powersource%2Ecx@genesis.powersource.cx:993/fetch%3EUID%3E.INBOX%3E195589?header=quotebody&part=1.1.8&filename=image010.png

Hermes J. Martinez

Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx mailto:hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 www.pueblobonito.com http://www.pueblobonito.com/.mx

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Adam Armstrong

11:32 p.m.

su cliente de mensajes entiente mensajes como yo entiento espanol :D

I think this is just an issue with the email client not understanding the way we attach the images. Ironically historically the issue was Outlook not understanding them, but that left hand client looks like outlook, not sure what the one on the right is.

adam. On 2018-02-01 22:28:10, Tom Laermans tom.laermans@powersource.cx wrote: Heya,

Those look like 2 different email clients? Also 2 different entity types... I'm not sure all entity types have graphs in the emails.

But Observium sends an identical mail to all recipients, so if one gets a graph, they all should...

Tom

On 2/1/2018 11:24 PM, Hermes J. Martinez wrote:

Hi, Just to let you know, I reinstall my Observium server and all looks work well so far, except for the email alerts, the problem is that just one person receive the email with the graph in it, and all of others recipients doesn't see the graph, there is a parameter that I need to change to all recipients can see the graph? This are two examples of the email alerts [cid:image001.png@01D39B64.844BEE80] [imap://tom%2Elaermans%40powersource%2Ecx@genesis.powersource.cx:993/fetch%3EUID%3E.INBOX%3E195589?header=quotebody&part=1.1.8&filename=image010.png] Hermes J. Martinez Asistente De Sistemas

hermes.martinez@pueblobonito.com.mx [mailto:hermes.martinez@pueblobonito.com.mx] (669) 989-8900 | EXT 8656 www.pueblobonito.com [http://www.pueblobonito.com/%5D.mx [Pueblo Bonito Golf & Spa Resorts]

Read about the Real Escape at Pueblo Bonito [http://www.pueblobonito.com/real-escape]

Connect with us [Instagram] [https://twitter.com/PuebloBonito] [Google] [https://plus.google.com/103008660176547960870/about] [Facebook] [https://www.facebook.com/PuebloBonitoResort] [Instagram] [https://www.instagram.com/pueblobonito/] [Pueblo Bonito] [http://www.pueblobonito.com/blog/]

Tom Laermans

11:34 p.m.

We changed from inline base64 to attachments; pretty sure this should be understood by all mail clients :-/

Tom

On 2/1/2018 11:32 PM, Adam Armstrong wrote:

su cliente de mensajes entiente mensajes como yo entiento espanol :D

I think this is just an issue with the email client not understanding the way we attach the images. Ironically historically the issue was Outlook not understanding them, but that left hand client looks like outlook, not sure what the one on the right is.

adam.

...
On 2018-02-01 22:28:10, Tom Laermans tom.laermans@powersource.cx wrote:

Heya,

Those look like 2 different email clients? Also 2 different entity types... I'm not sure all entity types have graphs in the emails.

But Observium sends an identical mail to all recipients, so if one gets a graph, they all should...

Tom

Adam Armstrong

11:36 p.m.

Indeed. I've not encountered any clients our current alerts don't work on thus far.

adam. On 2018-02-01 22:34:27, Tom Laermans tom.laermans@powersource.cx wrote: We changed from inline base64 to attachments; pretty sure this should be understood by all mail clients :-/

Tom

On 2/1/2018 11:32 PM, Adam Armstrong wrote:

su cliente de mensajes entiente mensajes como yo entiento espanol :D

adam. On 2018-02-01 22:28:10, Tom Laermans tom.laermans@powersource.cx [mailto:tom.laermans@powersource.cx] wrote: Heya,

Those look like 2 different email clients? Also 2 different entity types... I'm not sure all entity types have graphs in the emails.

But Observium sends an identical mail to all recipients, so if one gets a graph, they all should...

Tom

Hermes J. Martinez

2 Feb 2 Feb

12:15 a.m.

The mail clients are Outlook and Mail from Mac,

The stranger is that before that I add the contacts I receive the mails with the graphs, I think that was because my email the default address, but now just one person receive the graphs

Hermes J. Martinez

Asistente De Sistemas

mailto:hermes.martinez@pueblobonito.com.mx hermes.martinez@pueblobonito.com.mx (669) 989-8900 | EXT 8656 http://www.pueblobonito.com/ www.pueblobonito.com.mx

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