We've got a pair of new alerts for a Dell file server having several attached drive arrays. One alert clearly refers to the array controller; it is not clear to what the other refers, other than that it is storage-related. These alerts are:
Drive ID 4 storage 3h 17m 52s ago alert fail
Drive Controller PERC H730P Mini (Embedded) 3 storage 3h 19m 5s ago alert fail
These alerts appeared immediately after starting the Systemd service dsm_sa_datamgrd, which had failed for an unknown reason. I believe this service runs an agent for the Dell OpenManage monitoring portal. Even after the restart of this service, that portal is reporting that it cannot communicate with the system.
The iDRAC for this system reports no faults, and all relevant lights on it are green. The system appears to be working, in that the files it serves are available as normal.
Do you have any ideas how to take this investigation forward? I see that a similar thread https://lists.observium.org/hyperkitty/list/observium@lists.observium.org/m… was opened nearly a year ago, but this did not receive any responses.
Hi,
I am not able to correctly detect OS and use MIBs for Bridgetech
probes... would you be willing to integrate them? I thought that
sysDescr Bridgetech probe might be sufficient to identify this but I
might be wrong as this particular virtual appliance is running on linux
- they also have dedicated HW appliances.
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Observium Professional 24.12.13796
https://www.observium.org
##### Starting discovery run at 2025-01-31 09:45:09 #####
##### name [78] #####
+-------------+-----------------------+
| OID | |
+-------------+-----------------------+
| sysDescr | Bridgetech probe |
| sysObjectID | .1.3.6.1.4.1.24562.10 |
+-------------+-----------------------+
o OS Type generic
o OS Group unix
o SNMP Version v1
o Last discovery 2025-01-31 09:38:00
o Last duration 2.69 seconds
##### Module Start: os #####
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S pozdravem
Ing. Pavel Vraštiak