March 2024 - observium - lists.observium.org

status field in devices table
by Eric W. Bates (he) 10 Apr '24

10 Apr '24

I have 2 Palo Alto firewalls which dropped off the map at the same time about 25 days ago. I think it may have coincided with an Observium upgrade; but I didn't write down update particulars and I don't think Observium maintains a history? When I run discovery with debug there is a SQL query posted (which fails) attempting to lookup the device: SQL[SELECT * FROM `devices` WHERE `disabled` = 0 AND `hostname` LIKE 'vpn01-p.{redacted}' AND `status` = '1' AND `poller_id` = '0' ORDER BY `last_discovered_timetaken` ASC] In this case, the query fails because "status" is actually set to 0. So what is the "status" field for in the "devices" table and how is it set 'wrong?' There is a "statuses" tab in the web GUI for the device's "properties", but in this case (a PAN firewall) there are 2 MIB entries for indicating the fail-over status of the device pair ("HA State" and "HA Peer State"); so I don't think they have anything to do with the "status" field in the DB. -- Clark 159a 508/289-3112

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VM Tab on Observium
by farhaan.haroon＠hellogroup.co.za 02 Apr '24

02 Apr '24

Hi Guys Can you advise on how to get the VM Tab to appear on my console? I am using Observium Pro. Installed on a debian box. i have added my host onto observium and that works fine. I would like to be able to see each vm on that host Via Observium.

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Locations and support for Planet
by Dąbrowski Jacek 29 Mar '24

29 Mar '24

Hello, I have two threads * After the last update (24.3.13402 15th March 2024) the locations have split, it is first there are streets, then cities ??? [cid:image011.png@01DA81E2.C0A98CA0] * Is there any chance to add support for media converter from planet ? https://www.planet.com.tw/en/product/mc-1610mr-mc-1610mr48 Regards Jacek Dąbrowski

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Rebuild Device Group
by mamitchell＠kern.org 25 Mar '24

25 Mar '24

I noticed that in the code change r13391 the rebuild button has been removed. Is there a manual way to rebuild still or do I just have to wait?

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span port on hp switch alerts as down....why?
by Tony Guadagno 22 Mar '24

22 Mar '24

Hi, I have created a simple checker to notify on some specific ports. The way I built it is that I include the word "alert" on the description. The checker parses that and alerts if that port goes down. This is working fine for the most part...except on one port. On my switch, C8 is a fiber 10gig port and it is up as shown here: Status and Counters - Port Counters for port C8 Name : random span port MAC Address : eaaaa3-cd9bb8 Link Status : Up Port Enabled : Yes [cid:image002.jpg@01DA7C37.EF9B2A60] However, the checker lists it as down: [cid:image009.jpg@01DA7C37.EF9B2A60] The test conditions are pretty simple: [cid:image010.jpg@01DA7C37.EF9B2A60] The only difference between the ports that work and C8 are; it is 10gig fiber and it is a span port...do either of these issues explain why this port is listed as down (only by the checker)??? Thanks in advance! Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

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Capture gaps when retrieving interface traffic data …
by Stefan Schmidt 19 Mar '24

19 Mar '24

Hello! We query with snmp Observium the port data from a Mikrotik router (CCR2004-16G-2S+) with RouterOS 7.14.1 (Level 6) via SNMP from 4 WAN interfaces with polling and alerts. However, we always have gaps in the data. Every now and then 5-10 minutes of data are missing, so that vertical lines without data appear in the rrd - of course this only becomes clear in the 6h overview. We are surprised because we have the impression that it only started on this device (and others) almost a year ago. We therefore renewed the hardware, reinstalled the system (debian12) and only queried this router alone (also deleted the query from the old Observium to avoid parallel double queries). We look at https://.../pollerlog/ and see our patient there: Device Last Polled 10.X.X.1 100% 108.67s (...) and others of the location with 1-19%... Why 100%... where are the key data relevant here? We would be happy if someone could help us adjust the Observium "Poller Wrapper" parameters if necessary. Is there potential for adaptation there? Greetings Frankfurt/Main Stefan

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Alert checker conditions
by David Milton 18 Mar '24

18 Mar '24

Hello, I'm attempting to create an alert checker for our router and switch power supplies. I seem to be part way there but am seeing some unexpected behaviour that I cannot explain. I started with the test condition: sensor_event notequals ok and the associations are "or:" Sensor Description match PEM* Sensor Description match Power Supply 0 @* Sensor Description match Power Supply 1 @* Here's a specific device inventory showing PEM 0 status is currently down: It seems the last two associations don't mach anything and for some reason the PEM* association only matches the power supplies that are ok, not the one I want the alert for which is currently down. I've tried to match against "Power Supply" and that matches power supplies in my servers but they don't seem to have a status, more like a current sensor instead. I'm attempting to deal strictly with the power supplies in our Juniper routers and switches and from what I can tell they all have a status/sensor_event state. I think the two "Power Supply 0 @*" associations should also match additional power supplies as shown in the list below taken from the hardware inventory and filtering for a description of Power Supply: Clearly I'm missing something en the alert checker associations but I'll be darned if I can figure out what that is. I've tried to match on MIB as well but nothing seems to match those power supplies. What am I missing here? Thanks, Dave.

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port down on UI
by Arnoldo Vidal Bravo 18 Mar '24

18 Mar '24

How I can keep a port down (monitored) warning until recover mail is sent? by default it's showed 1 day, i want show while alert is active (1, 2, 3...n days) -- Saluda cordialmente

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Dell RAID Controllers etc. appearing as failed
by Chris James 16 Mar '24

16 Mar '24

Morning, Anyone know why "Drive Controller PERC H730 Mini (Embedded)<http://192.168.0.250/device/device=4/tab=health/metric=status/id=826/>", "Drive ID<http://192.168.0.250/device/device=4/tab=health/metric=status/id=827/>", "Drive List of Physical Disks on Controller PERC H730 Mini (Embedded)<http://192.168.0.250/device/device=4/tab=health/metric=status/id=825/>", and "Controller Status<http://192.168.0.250/device/device=4/tab=health/metric=status/id=824/>" show as "fail"? This is on various Dell servers (R620, R730). It would be good to either have this working or just ignore them altogether. Any ideas welcome. Chris Chris James Vessel Production Systems Manager

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How Can I Update SNMP Community of devices without losing history Data
by Farah Ameri Mahabadian (famerima) 12 Mar '24

12 Mar '24

Hello Observium Team, I want to update the total Devices SNMP configuration, but I don’t want to lose the history of data what should I do ? Thanks in advance !! Farah

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