From: mal(a)platinumnetworks.com.au <mal(a)platinumnetworks.com.au>
Sent: Thursday, 4 October 2018 8:39 PM
To: 'Observium' <observium(a)observium.org>
Subject: Can't add Devices/Not polling
Hi all - my Observium installed has just decided to stop polling and reports
all devices as down. I also can't add new devices.
I thought it may have been a lack of disk space so today I have updated to
the current subscription version, ran the housekeeping script and cleared
out as much off the machine as I can but there has been no change. My RRD
directory is only about 5 G and I have around 4G free on that drive so it is
not obvious to me that there is a lack of available space.
I've been having trouble with the firewall config on that host so I also
disabled the firewall in case it was blocking traffic.
I can ping all the devices I am monitoring from this host and I have another
SNMP tool monitoring some of the same devices successfully.
So I am pretty certain it is the Observium host that is the location of the
problem - I'm just not certain about what could be the problem.
Below is the error I receive when I try to add a device
I have checked the event logs but there are not even any entries in there to
reflect that I have even tried to add a device let alone anything that will
give me an indication as to what the problem is.
Needless to say, after several hours trying to troubleshoot this I would
really appreciate any feedback or direction!
Thanks in advance
Mal
