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Ports in Down State - Overview Page
by Duncan Mossop 20 Jan '17

20 Jan '17

Afternoon, We have a 4 out of a significant number of ports showing as down (red) on the front page of Observium: [cid:image001.png@01D2732E.4EC10C50] However, if we click on the Down link the resulting query is empty: [cid:image002.png@01D2732E.4EC10C50] Is there any way to regenerate this / fix this? Has anyone seen this before? It would be nice to have a clean front page ☺ Thanks, Duncan Mossop • Operations Manager, SystemHOST Ltd ________________________________ dmossop(a)systemhost.co.uk [cid:image18371a.JPG@3bdf0fcf.4197f903] 01524 737414 systemhost.co.uk<http://www.systemhost.co.uk> [Twitter]<https://twitter.com/systemhost> Follow us on Twitter ________________________________ SystemHOST Ltd Registered office: Dawson House, Matrix Office Park, Buckshaw Village, Chorley, Lancashire, United Kingdom, PR7 7NA Registered in England No.05028996 VAT No. 927386490 This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. By opening this email or its attachments, you accept liability for any damage that may be caused to your computer hardware, software or data. ________________________________

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adding Android tablets into observium
by Afzaal Shabbir 20 Jan '17

20 Jan '17

Hi, Is it possible to add android tablets in observium? Thanks, Afzaal System Administrator OBES http://www.obes.co

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Entity Type Reference page Typo
by Sam Jones 20 Jan '17

20 Jan '17

The storage section has a typo where the metric names storage_perc and storage_used are incorrectly placed. https://www.observium.org/docs/entities/#storage *Sam Jones *|| CCNA VoIP Network Engineer || Idaho State University jonesamu(a)isu.edu || (208) 282-4525

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Disable a checker
by Youssef BENGELLOUN - ZAHR 20 Jan '17

20 Jan '17

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Error with poller.php with WMI and Exchange
by Dean Bird 20 Jan '17

20 Jan '17

Hello. We have started using Observium to monitor our environment. Just went to add an exchange server using WMI and received the following error when doing the poller.php call. Some of the info in Observium Updates, some does not. Any help would be appreciated. I am happy to supply any additional information that is required. Command: ./poller.php -h exchange.xxxxxxx.local -m wmi ##### Module Start: wmi ##### WMI Poller: Windows version updated: Server 2012 R2 Datacenter (6.3.9600) Intel(R) Xeon(R) CPU E5-2640 0 @ 2.50GHz Storage WMI: ... Exchange: Active Sync; Auto Discover; OWA; Transport Queues; SMTP; PHP Fatal error: Uncaught Error: Call to undefined function discover_app() in /opt/observium/includes/polling/applications/exchange.inc.php:182 Stack trace: #0 /opt/observium/includes/polling/wmi.inc.php(103): include() #1 /opt/observium/includes/polling/functions.inc.php(679): include('/opt/observium/...') #2 /opt/observium/poller.php(172): poll_device(Array, Array) #3 {main} thrown in /opt/observium/includes/polling/applications/exchange.inc.php on line 182 Thanks in advance Dean

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Alert Checker Advice
by Mahurin, Randy 19 Jan '17

19 Jan '17

Hello, I am struggling to get a couple of alert checkers built and am hoping someone can point me in the correct direction regarding my syntax. In the first one, I'd like to alert whenever a processor rises above 45% which is working great, however, I'd like to exclude loadbalancer devices from the check. Attached is a screenshot of my alert check, when I look at alert logging, I see that loadbalancers are still being checked. I've tried "type notequals loadbalancer" as part of the test with the same results. The second alert I'm struggling with is a battery alert based on a status alert with a status of "batteryNeedsReplacing" preferably only looking at device type equals power. I've attached my attempt at that alert as well. I've been through the documentation, but still can't seem to get my syntax correct. I appreciate any advice anyone can give. Currently running 0.16.12.8292 stable. Thank you Randy Mahurin Idaho Power | Information Technology Work (208) 388-2663 Email rmahurin(a)idahopower.com<mailto:rmahurin@idahopower.com> --------------------------------------------------------------------- This transmission may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. ---------------------------------------------------------------------

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hostname shortening bug
by Sebastian Klute 19 Jan '17

19 Jan '17

Dear Team, we have noticed since a couple of days that some switches are shorten in the name. In detail: At the overview page under the section 'Status Warnings and Notifications' we got several switches shorten in name. For example the name is 'fra4.b.j1-switch1.acc' and in the given section it is shorten to 'fra4.a' and thats it. This behaviour is not occuring at other switches. Only at about 20% of our infrastructure this strange shortening appears. Fully random, no particularly order or chronological order to notice. I cannot get an idea why this is happening. The switches are added through hostnames as usual. First I thought this is caused by the dots in the name that they are somehow noticed as a kind of DNS suffix and that the names are shorten by this. But at other switches named by the same scheme this is not the case. Do you got an Idea why this is happening or what we can do against it? Kind regards, Sebastian

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Unwanted Alert Send to Email
by Idzma Zakaria 19 Jan '17

19 Jan '17

Hi All, I have configured only for down and traffic alert to be send via email notification but at the same time unwanted alert Mempool was sended to the email as well. How I want to disable Mempool Alert so that it wont send an email notification. Is this the right way? $config['alerts']['mempool']['blacklist'] = TRUE; -- Kind regards, Idzma Zakaria, ICT Senior Executive ---------------------------------------------------------------------------------------------------------- Australian International School Malaysia (AISM) No.22 Jalan Anggerik, The Mines Resort City, 43300 Seri Kembangan, Selangor, Malaysia. *T:* +60 3 8949 5000 *F*: +60 3 8949 5100 *E*: idzmaz(a)aism.edu.my *W*: http://www.aism.edu.my/ *Direct Line*: ---------------------------------------------------------------------------------------------------------- <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> -- *Confidentiality Disclaimer:* This e-mail and any attachments are confidential and intended solely for the intended addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the intended addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose, distribute or otherwise act in reliance upon any part of this e-mail or its attachments. Australian International School Malaysia and all affiliates under Taylor's Education Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any internet communications by any third party in reliance to this email, or from the transmission of any viruses. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Australian International School Malaysia and all affiliates under Taylor's Education Group. Replies to this e-mail may be monitored by Australian International School Malaysia and all affiliates under Taylor's Education Group for operational or business reasons.

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help
by Aswin Triadhi 18 Jan '17

18 Jan '17

Please help I did clean install observium subscription on Centos 7 and follow instruction from this link http://www.observium.org/docs/install_rhel7/ I choose php 7.0 to install, after installation complete I add user and device to manage, everything ok, but the graphs not shown only realtime graphs is show, I am waiting about 1 day but the data in the graphs in and out only give -nan, what I missed and how to solve this problem ? see attachment on the logs folder and I tail -f db.log I saw an error like this : [2017/01/17 05:34:32 +0000] discovery.php(31631): Failed dbQuery (#1064 - You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'WHERE `device_id` = '1' AND `entPhysicalIndex` = '39'' at line 1), Query: UPDATE `entPhysical` set `ifIndex` = WHERE `device_id` = '1' AND `entPhysicalIndex` = '39' only db.log give an error, on error_log is empty. best regards Aswin Triadhi IT System Administrator PT Citratubindo Tbk Jln. Hang Kesturi KM4 Kabil - Batam Indonesia Office : +62-778-711123 (ext 113) Speed Dial : internal *1112 HP : +628 1364405096

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UPS Input Current Detection
by Robert Williams 18 Jan '17

18 Jan '17

Hi, Got a weird issue with UPS data collection for devices that are in ‘Eco Mode’. (I’m not a fan of the mode, but some customers run them this way.) In brief, it means the UPS is running on internal bypass with the inverter synchronised but off-load. When there is a failure then it starts being a UPS again, quickly. This means that 99.9% of the time it has near-zero “Input Current” because the load is being fed from the bypass line. This seems to cause Observium to cease polling the values for the Input Currents (they are zero, or near-zero) on some of the three phases. The most annoying side effect is that they disappear and re-appear (depending if the value is zero or 0.1A) during each detection run, so the custom sensor values seem to get reset. Causing random alarms when the values drop to zero again. [cid:image001.png@01D26FDB.CB82BEB0] Interestingly, it does not seem to have this issue with the Bypass Current which (in this device) isn’t metered and therefore is always zero, but always gets found OK. There is residual current on Input Phase 2 and Input Phase 3 but rarely does it show anything on Input Phase 1 (until the UPS goes active). I hope that this all makes a small amount of sense - attached is a debug discovery and a debug poll of the sensors module for this example device. (The last run I did it found Phase 2 and Phase 3.) I have also attached an SNMP walk of the device. I’ve done this several times and I always get all the OIDs responded to, but phases 1 and 2 are often zero: root@:~# snmpwalk <blah> 1.3.6.1.2.1.33.1.3.3.1.4 iso.3.6.1.2.1.33.1.3.3.1.4.1 = INTEGER: 0 iso.3.6.1.2.1.33.1.3.3.1.4.2 = INTEGER: 1 iso.3.6.1.2.1.33.1.3.3.1.4.3 = INTEGER: 2 root@:~# snmpwalk <blah> 1.3.6.1.2.1.33.1.3.3.1.4 iso.3.6.1.2.1.33.1.3.3.1.4.1 = INTEGER: 0 iso.3.6.1.2.1.33.1.3.3.1.4.2 = INTEGER: 1 iso.3.6.1.2.1.33.1.3.3.1.4.3 = INTEGER: 2 root@:~# snmpwalk <blah> 1.3.6.1.2.1.33.1.3.3.1.4 iso.3.6.1.2.1.33.1.3.3.1.4.1 = INTEGER: 0 iso.3.6.1.2.1.33.1.3.3.1.4.2 = INTEGER: 1 iso.3.6.1.2.1.33.1.3.3.1.4.3 = INTEGER: 2 root@:~# snmpwalk <blah> 1.3.6.1.2.1.33.1.3.3.1.4 iso.3.6.1.2.1.33.1.3.3.1.4.1 = INTEGER: 0 iso.3.6.1.2.1.33.1.3.3.1.4.2 = INTEGER: 0 iso.3.6.1.2.1.33.1.3.3.1.4.3 = INTEGER: 1 root@:~# snmpwalk <blah> 1.3.6.1.2.1.33.1.3.3.1.4 iso.3.6.1.2.1.33.1.3.3.1.4.1 = INTEGER: 0 iso.3.6.1.2.1.33.1.3.3.1.4.2 = INTEGER: 0 iso.3.6.1.2.1.33.1.3.3.1.4.3 = INTEGER: 1 So – bug or UPS card fail? Any ideas? Cheers! Robert Williams Custodian Data Centre Email: Robert(a)CustodianDC.com http://www.CustodianDC.com

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