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Observium graph spike for One Year issue
by Sophanith Chhom 27 Mar '17

27 Mar '17

Hi All, I have fixed graph spike using instruction on Observium Doc, and it is working as expected from 6Hours to One Month graph except for One Year and Two years are still having spike issue. Do you have any idea for this? Thanks a lot

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Different polling frequency for certain graphs
by MKS 24 Mar '17

24 Mar '17

We are using the standard polling frequency of 5min, which is fine for normal (customer) interfaces. But regarding core interface (in our MPLS network) 5 min polling type does not show short outages etc. Is there any way to poll certain graphs (e.g. limited number with a certain tag) with another frequency (e.g. 1 min), Or do I have to have a another observium instance for that? Regards MKS

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All Ports Removed
by John Harris 24 Mar '17

24 Mar '17

Hello Everyone, I am having an issue with an Extreme Network switch. I add the switch and everything looks fine, the issue occurs after the first poll and all the ports get removed. All other graphs are working fine (power, fans, etc) when I got to ports page there is nothing. I have several other Extreme Network switches that all the ports show up just fine. Any help would be appreciated. -- John Harris

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port errors
by Ross [Eve IT] 24 Mar '17

24 Mar '17

Hello, My dashboard is showing port errors and I'm trying to understand where this information is coming from ? [image: Inline image 1] Those are all different routers. Here's show int of the 1st one. Are the errors being read from the input error below ? It's been on Rx: 6 for a very long time, even if I clear the counters. xxxx-xxxx#show int g0/1/1 GigabitEthernet0/1/1 is up, line protocol is up Hardware is SPA-2X1GE-V2, address is 0026.0ba5.0a11 (bia 0026.0ba5.0a11) Description: Management Internet address is 10.75.1.3/24 MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive not supported Full Duplex, 1000Mbps, link type is force-up, media type is RJ45 output flow-control is on, input flow-control is on ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:00:01, output 00:00:01, output hang never Last clearing of "show interface" counters 14:22:12 Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 798000 bits/sec, 84 packets/sec 5 minute output rate 56000 bits/sec, 61 packets/sec 3721054 packets input, 4443301060 bytes, 0 no buffer Received 604 broadcasts (0 IP multicasts) 0 runts, 1224 giants, 0 throttles * 1224 input errors*, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 24679 multicast, 0 pause input 1957690 packets output, 267851747 bytes, 0 underruns 0 output errors, 0 collisions, 0 interface resets 0 unknown protocol drops 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 pause output 0 output buffer failures, 0 output buffers swapped out Thanks in advance! Ross.

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Re: [Observium] Different polling frequency for certain graphs
by Serghei Golipad 24 Mar '17

24 Mar '17

Heard of syslog? ;) Get Outlook for Android<https://aka.ms/ghei36> PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS EMAIL. CDW Limited is a Company registered in England and Wales. This email is sent for and on behalf of CDW Finance Holdings Limited. CDW Finance Holdings Limited is the UK holding company for CDW Limited trading as CDW. The registered office for CDW Finance Holdings Limited (Company Number 05872067) and its UK group undertakings is 10 Fleet Place, London, EC4M 7RB. VAT Registration 902 1949 39. Confidentiality: This e-mail contains proprietary information, some or all of which may be confidential and/or legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail and then delete the original. If you are not the intended recipient you may not use, disclose, distribute, copy, print or rely on any information contained in this e-mail. You must not inform any other person other than CDW or the sender of its existence. For more information about CDW please visit www.uk.cdw.com

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Fortigate multiple CPU's not showing
by Richard Savage 23 Mar '17

23 Mar '17

Hi We have lots of fortigates monitored in observium (running rolling version 17.3.8418) and most of them have multiple CPU's (depends which model depends on what CPUs it has). Observium only shows 1 CPU but when looking at the fortigate we can see there are numerous CPU's. (eg. the one ive shown below is a Fortigate 1000D which has 8 CPU's but observium only shows 1). Is this fixable so that observium shows all the CPU's? Observium screenshot: Fortigate screenshot: Many Thanks Rich

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Alerting and device adding broken after update
by Matt Zillmann 22 Mar '17

22 Mar '17

Adam, We have the Subscription edition of Observium and yesterday I upgraded to the latest build. After the build update was completed, I also updated my php version from 5.4.16 to 5.6.30 . After doing this, I am no longer getting email alerts and cannot add new devices. Any idea to what has went wrong here? What next step should I take? Thank you, Matt Zillmann Network Administrator Office: 216-251-2510 mzillmann(a)testoil.com<mailto:mzillmann@testoil.com> [testoilnewlogo_Email] ISO/IEC 17025:2005

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Filter BGP Sessions by Address Family
by Gumilar Siegfried 22 Mar '17

22 Mar '17

Hello, Could you please add the possibility to filter the BGP Sessions by Address Family (IPv4/IPv6)? It would make sense to add it in the highlighted area: [cid:image003.jpg@01D2A324.D1300120] Thanks! Regards, Siegfried

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CAN YOU HELP
by Dominique THIERRY 22 Mar '17

22 Mar '17

Hi, We have purchased a OBSERVIUM PROFESSIONAL in your webshop. But we can’t connect with our username or our password. We have purchased with the following informations: Username jean-yves.kerjan(a)virbac.com password: aptn000111 Can you please reply to the email adresses below,and give us informations about our connection. aptn2(a)wanadoo.fr jean-yves.kerjan(a)virbac.com Thank you. Best regards Dominique THIERRY APTN EQUIPEMENT INDUSTRIE 3 rue des Saunelles 91150 ORMOY LA RIVIERE Tel 0164903001 aptn2(a)wanadoo.fr --- L'absence de virus dans ce courrier électronique a été vérifiée par le logiciel antivirus Avast. https://www.avast.com/antivirus

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SUBSCRIPTION PROBLEM
by Jamil Al Badri 22 Mar '17

22 Mar '17

Dear everybody, I am contacting you today, because we subscribed to your platform on the 8th of February for one of our clients, after trying many ways he can't login, this problem has been going on far too long and a solution is required here, That is why I would be so grateful if you could send me a phone number so that I can call your support service and check out the problem together step by step, Cordialement, Best regards [cid:image001.png@01D2A317.9C41A9D0] Jamil AL BADRI Achats/Purchase jamil.albadri(a)logitrade.fr<mailto:jamil.albadri@logitrade.fr> Tél. : + 33 (0)4 99 52 40 76 LOGITRADE Siège : Parc d'Activités Jean Mermoz, 52 rue Georges Guynemer, CS 70052, 34170 Castelnau-le-Lez Standard : 04 99 52 40 00 / Fax : 04 99 52 40 10 - www.logitrade.fr<http://www.logitrade.fr/> Adoptez l'éco-attitude, n'imprimez ce mail que si cela est vraiment nécessaire.

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