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issue on version 21.10.11678
by Arnoldo Vidal Bravo 20 Dec '21

20 Dec '21

we have a many switch configured on observium, last friday we done a update of observium, but some switch alert CPU use over 80% on CPU 1, but the device has not have CPU 1. how restrict an alert to only CPU 0? -- Saluda cordialmente

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Change License details
by Thodoris Lakiotis 17 Dec '21

17 Dec '21

Hi, Is there any work around, to which actions we need to do for changing license details in a working subscription environment? Current license terminated and renewed with different username & password Thanks! Thodoris

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Re: [Observium] question about wmi
by Tony Guadagno 17 Dec '21

17 Dec '21

Rando, I followed this KB https://docs.observium.org/device_windows/ and it just worked. The reason I asked the questions is that it is not immediately obvious that it is working or not. The poller.php -m wmi -v proves it is working but also, I realized that if wmi is working, then your Microsoft devices will show a “windows services” tab. Also, I have Observium installed on RHEL 8. There seems to be no wmi package for version 8 (CentOS or RHEL). I installed the wmi RPM for version 7 and it seems to be working…fyi Good luck Tony From: Rando Sui Sent: Friday, December 17, 2021 6:29 AM To: Observium Cc: Tony Guadagno Subject: RE: [Observium] question about wmi Hello, How did you get WMI working and passing info? Greetings, Rando. From: observium <observium-bounces(a)observium.org> On Behalf Of Tony Guadagno via observium Sent: kolmapäev, 15. detsember 2021 20:33 To: Observium <observium(a)observium.org> Cc: Tony Guadagno <tonyg(a)guadagno.org> Subject: Re: [Observium] question about wmi All, thanks for the help….i think wmi is working because I am now seeing the “windows services” tab on my windows servers. That was not present before. Thanks again Tony From: Adam Armstrong via observium Sent: Tuesday, December 14, 2021 7:08 PM To: 'Observium' Cc: Adam Armstrong Subject: Re: [Observium] question about wmi There’s not likely to be any WMIC messages in that log, not much goes into there. WMIC isn’t used for very much. It slightly improves some windows data, mostly storage. You’ll probably see whatever it does by doing a debugged poller run for the device you’re using WMIC with. Adam. From: observium <observium-bounces(a)observium.org> On Behalf Of Tony Guadagno via observium Sent: 14 December 2021 18:36 To: Pisano, Anthony D. via observium <observium(a)observium.org> Cc: Tony Guadagno <tonyg(a)guadagno.org> Subject: [Observium] question about wmi Hi, I have enabled wmi on my install. I have tested my config with wmic and it seems to work. I have put the global parms in and I am not seeing any log messages about wmi. How do I know if wmi is being attempted? [2021/12/14 18:30:01 +0000] discovery.php(560036): /opt/observium/discovery.php: new - 0 devices discovered in 0.001 secs [2021/12/14 18:30:04 +0000] poller.php(560053): poller.php: abc-wolcott2.company.local - 1 devices polled in 2.943 secs [2021/12/14 18:30:07 +0000] poller.php(560051): poller.php: abc-lyo-sw-3.company.local - 1 devices polled in 5.134 secs [2021/12/14 18:30:07 +0000] poller.php(560049): poller.php: abc-observium.company.local - 1 devices polled in 5.509 secs [2021/12/14 18:30:12 +0000] poller.php(560047): UNIX-AGENT: Connection on tcp://abc-esx15.company.local:36602 failed. ERROR: 110 Connection timed out [2021/12/14 18:30:14 +0000] poller.php(560047): poller.php: abc-esx15.company.local - 1 devices polled in 12.67 secs [2021/12/14 13:30:14 -0500] poller-wrapper.py(560037): /opt/observium/poller-wrapper.py: processed 4 devices in 13.78 seconds with 4 threads, load average (5min) 0.13 Tony

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Re: [Observium] question about wmi
by Tony Guadagno 17 Dec '21

17 Dec '21

All, thanks for the help….i think wmi is working because I am now seeing the “windows services” tab on my windows servers. That was not present before. Thanks again Tony From: Adam Armstrong via observium Sent: Tuesday, December 14, 2021 7:08 PM To: 'Observium' Cc: Adam Armstrong Subject: Re: [Observium] question about wmi There’s not likely to be any WMIC messages in that log, not much goes into there. WMIC isn’t used for very much. It slightly improves some windows data, mostly storage. You’ll probably see whatever it does by doing a debugged poller run for the device you’re using WMIC with. Adam. From: observium <observium-bounces(a)observium.org> On Behalf Of Tony Guadagno via observium Sent: 14 December 2021 18:36 To: Pisano, Anthony D. via observium <observium(a)observium.org> Cc: Tony Guadagno <tonyg(a)guadagno.org> Subject: [Observium] question about wmi Hi, I have enabled wmi on my install. I have tested my config with wmic and it seems to work. I have put the global parms in and I am not seeing any log messages about wmi. How do I know if wmi is being attempted? [2021/12/14 18:30:01 +0000] discovery.php(560036): /opt/observium/discovery.php: new - 0 devices discovered in 0.001 secs [2021/12/14 18:30:04 +0000] poller.php(560053): poller.php: abc-wolcott2.company.local - 1 devices polled in 2.943 secs [2021/12/14 18:30:07 +0000] poller.php(560051): poller.php: abc-lyo-sw-3.company.local - 1 devices polled in 5.134 secs [2021/12/14 18:30:07 +0000] poller.php(560049): poller.php: abc-observium.company.local - 1 devices polled in 5.509 secs [2021/12/14 18:30:12 +0000] poller.php(560047): UNIX-AGENT: Connection on tcp://abc-esx15.company.local:36602 failed. ERROR: 110 Connection timed out [2021/12/14 18:30:14 +0000] poller.php(560047): poller.php: abc-esx15.company.local - 1 devices polled in 12.67 secs [2021/12/14 13:30:14 -0500] poller-wrapper.py(560037): /opt/observium/poller-wrapper.py: processed 4 devices in 13.78 seconds with 4 threads, load average (5min) 0.13 Tony

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Re: [Observium] Cannot buy Subscription for Professional version
by Thodoris Lakiotis 17 Dec '21

17 Dec '21

Hello Everything were sorted out!! Subscription is done. The question is: How can i license current Observium Installation with the new license details? Thanks!! Thodoris On Thu, Dec 16, 2021 at 1:21 PM Thodoris Lakiotis <tlak(a)synapsecom.gr> wrote: > Hello > > I feel here that you are not got what is the point. > > The subscription is canceled. This is done. End of story. > > Now i need to buy again, but just for one year, without yearly > subscription. But paddle do not give that option by default. I can for sure > do it as you suggest, but i just can't proceed, because my PayPal account > do not allow to buy subscription based services, but only one-off. > From PayPal they say that the merchant do not allow to pay with PayPal > balance?!? > > Is this more clear? > > Thodoris > > On Thu, Dec 16, 2021 at 12:55 PM Simon Smith via observium < > observium(a)observium.org> wrote: > >> Hi, >> >> Why not subscribe for the year, >> >> Let paddle take the money, >> >> Let observium give you user/pass etc in there panel, >> >> Then in a days time, go into the observium panel and cancel your >> subscription with paddle? >> >> Then it wont auto-renew next year!? >> >> Regards >> >> Simon >> >> On 16 Dec 2021, at 10:39, Thodoris Lakiotis via observium < >> observium(a)observium.org> wrote: >> >> Hi Adam, thanks for your responce. >> >> The problems here are that i cannot find a representative from Paddle. >> And i cannot buy one year license without subscription. I need one-off >> payments, not recurring with subscriptions. >> >> Is there anyone from paddle that could help me address this issue. >> Dear Lord, we just need to buy your software, there nust be something >> done!! >> >> Thanks!! >> >> On Wed, Dec 15, 2021 at 10:54 PM Adam Armstrong via observium < >> observium(a)observium.org> wrote: >> >>> Hi Theodore, >>> >>> >>> >>> What’s the problem? >>> >>> >>> >>> We have limited ability to do much with the Paddle platform except for >>> cancel things, though. J >>> >>> >>> >>> Thanks, >>> >>> Adam. >>> >>> >>> >>> *From:* observium <observium-bounces(a)observium.org> *On Behalf Of *Thodoris >>> Lakiotis via observium >>> *Sent:* 15 December 2021 15:29 >>> *To:* Observium <observium(a)observium.org> >>> *Cc:* Thodoris Lakiotis <tlak(a)synapsecom.gr> >>> *Subject:* [Observium] Cannot buy Subscription for Professional version >>> >>> >>> >>> Hello Team!! >>> >>> I need help to address an issue with the renewal of our subscription >>> with Professional Observium. >>> >>> I cannot find resolution, so far, with paddle. >>> >>> Is there anybony could help me from Observium team? >>> >>> >>> >>> Thanks and Regards, >>> >>> >>> >>> Theodore >>> _______________________________________________ >>> observium mailing list >>> observium(a)observium.org >>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >>> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> >> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> >

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Re: [Observium] add support for ASCO Transfer switch
by Tony Guadagno 16 Dec '21

16 Dec '21

Adam, happy to do that, can you give me the snmpwalk syntax you would like? It seems like transfer switches and generators are the worst mibs…but its all I have to go on. thanks Tony From: Adam Armstrong via observium Sent: Thursday, December 16, 2021 11:03 AM To: 'Observium' Cc: Adam Armstrong Subject: Re: [Observium] add support for ASCO Transfer switch Hi Tony, That’s something of a horrific MIB. It doesn’t use tables properly and has really bad oid numbering, so isn’t the easiest thing to support. You should probably open a jira and provide the mib along with an snmp walk in the format the ticket requests at https://jira.observium.org Adam. From: observium <observium-bounces(a)observium.org> On Behalf Of Tony Guadagno via observium Sent: 16 December 2021 13:37 To: Pisano, Anthony D. via observium <observium(a)observium.org> Cc: Tony Guadagno <tonyg(a)guadagno.org> Subject: [Observium] add support for ASCO Transfer switch Hi, could you please evaluate this mid. Currently you show the Asco icon but no other information. I would like to see transfer switch state etc. Let me know if you need anything else, I will be happy to gather logs. Thanks Tony

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add support for ASCO Transfer switch
by Tony Guadagno 16 Dec '21

16 Dec '21

Hi, could you please evaluate this mid. Currently you show the Asco icon but no other information. I would like to see transfer switch state etc. Let me know if you need anything else, I will be happy to gather logs. Thanks Tony

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Cannot buy Subscription for Professional version
by Thodoris Lakiotis 16 Dec '21

16 Dec '21

Hello Team!! I need help to address an issue with the renewal of our subscription with Professional Observium. I cannot find resolution, so far, with paddle. Is there anybony could help me from Observium team? Thanks and Regards, Theodore

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what do you need to add support for a device?
by Tony Guadagno 15 Dec '21

15 Dec '21

Hi, I have a couple of devices that are under supported or not supported. I have manufacturers mibs for them, what else would you need to evaluate them for support? thanks Tony

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question about wmi
by Tony Guadagno 14 Dec '21

14 Dec '21

Hi, I have enabled wmi on my install. I have tested my config with wmic and it seems to work. I have put the global parms in and I am not seeing any log messages about wmi. How do I know if wmi is being attempted? [2021/12/14 18:30:01 +0000] discovery.php(560036): /opt/observium/discovery.php: new - 0 devices discovered in 0.001 secs [2021/12/14 18:30:04 +0000] poller.php(560053): poller.php: abc-wolcott2.company.local - 1 devices polled in 2.943 secs [2021/12/14 18:30:07 +0000] poller.php(560051): poller.php: abc-lyo-sw-3.company.local - 1 devices polled in 5.134 secs [2021/12/14 18:30:07 +0000] poller.php(560049): poller.php: abc-observium.company.local - 1 devices polled in 5.509 secs [2021/12/14 18:30:12 +0000] poller.php(560047): UNIX-AGENT: Connection on tcp://abc-esx15.company.local:36602 failed. ERROR: 110 Connection timed out [2021/12/14 18:30:14 +0000] poller.php(560047): poller.php: abc-esx15.company.local - 1 devices polled in 12.67 secs [2021/12/14 13:30:14 -0500] poller-wrapper.py(560037): /opt/observium/poller-wrapper.py: processed 4 devices in 13.78 seconds with 4 threads, load average (5min) 0.13 Tony

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