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Netscaler vserver missing info on 8576
by Jay Christopher 14 Jun '17

14 Jun '17

Hey, I've noticed that vservers on Netscalers are missing the "Type" (load balancing, content switching) and the services under the vserver don't show up. I attached two screenshots of the same vsever running on different versions. Noticed that one shows the services and the other one doesn't. -- Jay

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Unable to pulled data for Processor, Memory and storage.
by Idzma Zakaria 12 Jun '17

12 Jun '17

Hi , Having problem after updating to Observium 17.5.8580 . All of my servers unable to pulled Processor ,memory and storage data. Its shown 0B ( 100%) as below picture.I have tested pulled using wmic it able to produce data and also from the ./poller.php but in the observium it wont show any data. Any advice is much appreciated. Debug from poller : +---------------------------------------+--------------------+-------+-------+--------+-------+--------+ | Label | Type | Index | Total | Used | Free | Perc | +---------------------------------------+--------------------+-------+-------+--------+-------+--------+ | C:\\ Label:OS Serial Number c05b38c | host-resources-mib | 1 | 278GB | 70.7GB | 207GB | 25.39% | +---------------------------------------+--------------------+-------+-------+--------+-------+--------+ -- Kind regards, Idzma Zakaria, ICT Senior Executive ---------------------------------------------------------------------------------------------------------- Australian International School Malaysia (AISM) No.22 Jalan Anggerik, The Mines Resort City, 43300 Seri Kembangan, Selangor, Malaysia. *T:* +60 3 8949 5000 *F*: +60 3 8949 5100 *E*: idzmaz(a)aism.edu.my *W*: http://www.aism.edu.my/ *Direct Line*: ---------------------------------------------------------------------------------------------------------- <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> -- *Confidentiality Disclaimer:* This e-mail and any attachments are confidential and intended solely for the intended addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the intended addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose, distribute or otherwise act in reliance upon any part of this e-mail or its attachments. Australian International School Malaysia and all affiliates under Taylor's Education Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any internet communications by any third party in reliance to this email, or from the transmission of any viruses. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Australian International School Malaysia and all affiliates under Taylor's Education Group. Replies to this e-mail may be monitored by Australian International School Malaysia and all affiliates under Taylor's Education Group for operational or business reasons.

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Big Unit
by Canto José 09 Jun '17

09 Jun '17

Hello, I tried several times to add the new Cisco CMTS CBR8, this units has 2000 to 4000 services depending on the line cards, but it always brings Observium to crash. Once the systems hangs completely the other time the Database crashed. I tried it on the pro version and also an the CE version. Is there a possibility to avoid the system crash, adding such a device. Thanks in advanced Best regards José

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Cannot redeclare snmpget error
by John Simino 08 Jun '17

08 Jun '17

Just upgrading to latest SVN today and get this error. SVN 8638. Something I’m doing wrong to update the database? [root@observium ~]# /opt/observium/discovery.php -h none PHP Fatal error: Cannot redeclare snmpget() in /opt/observium/includes/snmp.inc.php on line 1253 js

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Unable to parse header `DSName' rrdtool
by Sam Hernandez-gill 08 Jun '17

08 Jun '17

So if I delete the rrd files in question and let it recreate them and still get the same unable to parse header after they are created again would that rule out the rrd files being corrupted? Anything I can retrieve to help verify if this a bug in the stable branch or system? Problem is limited to Netscaler TCP graphs and Graphs -> Netscaler SSL graphs netscaler-stats-tcp.rrd netscaler-SslStats.rrd Thanks, Sam ---------------------------- This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient of this e-mail (even if the e-mail address above is yours), (i) you may not use, copy or retransmit it, (ii) please delete this message and (iii) please notify the sender immediately. Any disclosure, copying, or distribution of this message or the taking of any action based on it, is strictly prohibited. ---------------------------- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Friday, March 03, 2017 11:57 AM To: observium(a)observium.org Subject: Re: [Observium] Unable to parse header `DSName' rrdtool This is likely because your rrd local files are corrupted. adam. On 03/03/2017 16:52:05, Sam Hernandez-gill <sam.hernandez-gill(a)qvc.com<mailto:sam.hernandez-gill@qvc.com>> wrote: I have a few different rrdtool graphs that are outputting “RRDTool Output: ERROR: rrdc_fetch: Unable to parse header `DSName'” So far I’ve only noticed it on specific Citrix Netscaler graphs, the Netscaler SSL ones nsSslHandshakes, nsSslSessions, etc and TCP Connections and TCP Packets for the netscalers are all in the same state with Unable to parse header `DSName'. [cid:image001.png@01D29412.6D368F20] Sadly I didn’t notice when, I did recently upgrade to revision 8417, however these aren’t graphs I frequently look at. Anybody else with netscalers in their environment at the same revision? Thanks, Sam ---------------------------- This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient of this e-mail (even if the e-mail address above is yours), (i) you may not use, copy or retransmit it, (ii) please delete this message and (iii) please notify the sender immediately. Any disclosure, copying, or distribution of this message or the taking of any action based on it, is strictly prohibited. ----------------------------

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Down Port Alert Filtering
by Robert Williams 08 Jun '17

08 Jun '17

Hi, I'd like to filter out ports which show in the summary table by removing those which are of the type 'Customer' Currently it looks like this: [cid:image001.png@01D2DF86.29E80950] I would like to ignore Customer type ports (which have a description starting with "Cust:") as it is very common for a number of these to be down at any given time in our use case. So it's not worth of showing up as a Red condition on the main page. Is this something that is currently configurable (like ignoring entire devices, can I also ignore a 'type' of port?) or does something not currently exist for this? Thanks in advance, Robert Williams Custodian Data Centres https://www.CustodianDC.com

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BGP all session : page load >20seconds with 22k sessions
by Johann Mallet 08 Jun '17

08 Jun '17

Hello, I monitored very big network with great tool is Observium. But I have issue with "BGP All session" page : When I navigate on this page, the load time is >20 seconds. I have not the issue with "All ports" page. We have >22k BGP sessions and >1300 Remote ASN. The generation time displayed in bottom righ is between 1 and 2 sec. After some time, I think understand the problem : It's not generation issue, but navigator issue with javascript. The left pan load <0.5sec with first BGP list. But the right pan with search form load >15 seconds. The navigator freeze or greatly slowed down (with "warning : one onglet slowed navigator"). I have test with Firefox and Chrome : same result. I think the big list of "Remote AS" and "Peer address" place JS engine in crazy mode. Do you have option in configuration mode to disable the list of Remote AS/Peer address and only use free text? Or not charge all list and use JS to load list when an letter/number is provided? For the moment, we can't not really use this page :( Thank! Johann

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Scheduled maintenance - use interface circuits
by Christopher Pole 08 Jun '17

08 Jun '17

Is it possible to use port_descr_circuit directly for scheduled maintenance? At the moment I have to create a port group consisting of of the two circuit interfaces using port_descr_circuit to schedule circuit maintenance. This feels a bit clunky due to the extra step and results in dozens of port groups containing two interfaces.

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Failed opening required 'Mail/mimePart.php'
by Simon Mousey Smith 07 Jun '17

07 Jun '17

Hi All Erm help please!? Notifications have been working fine for days then suddenly stopped, and I hate to say it I can’t pin point when i stopped getting them :( I have found those when running alert_test.php the following errors PHP Fatal error: require_once(): Failed opening required 'Mail/mimePart.php' (include_path='/opt/observium/libs:.:/usr/share/php') in /opt/observium/libs/pear/Mail/mime.php on line 63 Fatal error: require_once(): Failed opening required 'Mail/mimePart.php' (include_path='/opt/observium/libs:.:/usr/share/php') in /opt/observium/libs/pear/Mail/mime.php on line 63 Any ideas? I have not changed anything and not even updated the os recently either? Regards Simon

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Email Alerts Broken? Failed opening required 'Mail/mimePart.php'
by Mailing Lists 07 Jun '17

07 Jun '17

Hi All, We just discovered out email alerts have not been sending, and when checking the test_alert.php we see the following error: PHP Fatal error: require_once(): Failed opening required 'Mail/mimePart.php' (include_path='/opt/observium/libs:.:/usr/share/php') in /opt/observium/libs/pear/Mail/mime.php on line 63 Changing line 63 in that file to 'pear/Mail/mimePart.php' fixes the issue and the test alerts works again. Has something changed in a recent Observium release that would have broken this include? Anyone else seeing this? Just upgraded to 17.6.8631 and the issue persists. Many Thanks, Tim C

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