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DB problems
by Eduardo Schoedler 03 Jul '15

03 Jul '15

Hi, I received the message: "Failed INSERT into DB, see details in 'db.log' inside log dir." when trying to insert ports in a billing... and there's nothing about the query in the log. -- Eduardo Schoedler

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Graphs
by Andrew Colin 02 Jul '15

02 Jul '15

Hi Guys Is it possible to modify the look of the graphs to instead of showing up and down to show both going upwards but in a different color, similar to mrtg graphs Kind Regards Andrew Colin Converged Telecoms (Pty) Ltd. Licensed Telecoms Operator : (0258/IECS/JAN/09) (0258/IECNS/JAN/09) Switchboard: +27 (0)10 591 4600 Email: <mailto:andrew@convergedgroup.net> andrew(a)convergedgroup.net Web: http://www.convergedgroup.net 75 Witkoppen Road, Northriding, Johannesburg, 2169 P O Box 7246, Weltevredenpark, 1715 This communication is confidential and intended solely for the addressee(s). Any unauthorized review, use, disclosure or distribution is prohibited. If you believe this message has been sent to you in error, please notify the sender by replying to this transmission and delete the message without disclosing it. Thank you.E-mail including attachments is susceptible to data corruption, interception, unauthorized amendment, tampering and viruses, and we only send and receive emails on the basis that we are not liable for any such corruption, interception, amendment, tampering or viruses or any consequences thereof.

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Configuring map interface on new observium installation
by Andi Qirjazi 02 Jul '15

02 Jul '15

Hi, I have just installed & configured observium for the first time. The first two devices are added and seems working, but I'm having problem displaying these devices on the map. All the time there is a blue sign on the middle on Atlantic ocean, it doesn't matter what I configure as device location. Please any idea how to configure the map? I have tried all the possible configurations at /opt/observium/config.php settings but with no success. This installation is behind a proxy server, but I have allowed all the traffic from observium host and I don't see any traffic from this host towards proxy server. thanks in advance, Andi Qirjazi

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How to purchase a Pro license
by Mike Driscoll 01 Jul '15

01 Jul '15

I want to upgrade our community instance to professional so I can make use of e-mail alerts. My company requires an invoice. How can I get a purchase quote/invoice in US dollars?

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Help understand log entries
by Rudolf Hoehler 01 Jul '15

01 Jul '15

Hello All, Could some one help me decode a log entry in Observium? We get this entry every 5 minutes in Observium, but nothing changes on the interface (That we know of :) ). 2015-07-01 13:30:45 svs-za-jhb-ne-mse-001 ge-1/0/1.1557 Interface changed: [ifAlias] ABC CPE1 Interface | VRF:ABC-VRF | Vlan 1557 | CircuitNo:027JOHA1802009912345 -> ABC CPE1 Interface | VRF:ABC-VRF | Vlan 1557 | CircuitNo:027JOHA1802009901391 Is there a way to see what triggered this in Observium? Regards, Rudolf

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Device Storage graphs draw errors when in widescreen mode
by Louis Bailleul 01 Jul '15

01 Jul '15

Hi, I have noticed an issue with the device filesystems graphs : they do not display correctly in widescreen mode. The RRD command/debug says : RRDTool Output: ERROR: Legend too long But if I paste the actual rrd command in the terminal, it runs fine and the output graph is correct too. It seems to be only happening with the filesystems usage graphs. I think something similar was reported on Jira but it didn't went far : http://jira.observium.org/browse/OBSERVIUM-1248 You can find attached screenshots of the issue. For the record I am using : Observium CE 0.15.6.6430 OS Linux 2.6.32-358.14.1.el6.x86_64 [amd64] (CentOS 6.2) Apache 2.2.15 (CentOS) PHP 5.3.3 Python Python 2.6.6 MySQL 5.1.73 SNMP NET-SNMP 5.5 RRDtool 1.4.9 Best regards, Louis

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What triggers the 'device rebooted' alert?
by Michael Vieth 01 Jul '15

01 Jul '15

I am showing a device reboot alert but the uptime is shown to be over a year. The reboot is reported to happen last night precisely at midnight. Using version 0.15.3.6343 Cheers, [Description: cid:image001.jpg@01CA15C7.9F525A10] Michael Vieth | Network Engineer Nexa Technologies 801 E Campbell Rd. Ste 400 | Richardson, TX 75081 Phone: (972) 590-8669 x1906 www.nexatech.com<http://www.nexatech.com/>

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Observium Alerting SMSGlobal Integration
by Greg Lipschitz 01 Jul '15

01 Jul '15

Hi All, We are looking to do more with alerting and get some form of SMS Alerting happening. We currently use SMS Global for our SMS Gateway both via API and Email > SMS. Has anyone done any wizardry around some SMS Gateway API integration in to Observium? We did the SMS Global API Integration in to PRTG and that works well just using a HTTP Post (http://www.smsglobal.com.au/http-api.php?action=sendsms&user=USER&password=…) Cheers, Greg Greg Lipschitz | Director | The Summit Group E: Greg(a)thesummitgroup.com.au<mailto:Greg@thesummitgroup.com.au> | W: www.thesummitgroup.com.au<http://www.thesummitgroup.com.au> The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 561, 40E Main Street, Newmark DE 19711 Postal: P.O. Box 3225, Doncaster East VIC 3109 Follow us on Facebook<http://www.facebook.com/thesummitgroup/> | LinkedIn<http://www.linkedin.com/company/1942329> | Twitter<http://twitter.com/summitgroupau/>

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The failed port filter is broken after update to 6535
by Marco Spicuglia 01 Jul '15

01 Jul '15

Hello there, after I upgraded to 6535, I noticed that the "ports down" filter doesn't work anymore. I have a couple of ports down at the moment, in the status box. But if I click on that red 2, then I get all ports down in the network, including the ignored ones. But I actually have a second issue too. I also noticed that if I make an account for a customer, with restricted access to their ports only, observium will still show them the global regex for the alerting systems, but also forbidden menu items, such as the groups, which give the normal users access to too sensitive information. It looks like the permission filtering in the alerts box is not really working the same way as in the status box on the left, same happens in the menus on top. I had to remove the groups in order to preserve our customers privacy, even though I found them very useful. Is there an available solution for the above already? Thanks a lot in advance for your help. Cheers, Marco

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Special sysLocation character not displaying properly
by Lambert, Benoit 01 Jul '15

01 Jul '15

Hey Observium team, Some of our SNMP sysLocations aren't being displayed properly. The " é " is being displayed as " Ã© ". Is there a way I can tell php to use UTF8, or some other codec that will fix this? Thanks. Benoit Lambert Network Analyst @ NorthernTel

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