- observium - lists.observium.org

syslog alert notifications not firing
by Joey Stanford 08 Aug '17

08 Aug '17

Howdy, I’ve setup syslog integration in our copy of observium. In the UI’s /syslog_alerts/ we are seeing the alerts. I have the syslog rules turned on in both our email and telegram contacts. I’ve rebuilt the rule checkers. Unfortunately we’re not getting alerted. We’re getting other alerts, just not for syslogs. I can’t find anything in the obs log or the server’s syslog that would tell me why it’s not working. Can anyone point me to how I can troubleshoot this please? Thanks, Joey

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Community Edition Release Cycle
by BARRIE, Peter 08 Aug '17

08 Aug '17

Hi – I read somewhere that the Community edition is released on a 6 monthly cycle and can see that the last and current release is 0.16.10 (26th October 2016). I was just wondering if this is no longer the case or whether a fresh Community edition is due for release soon ? Thanks Peter. ________________________________ This e-mail is sent by Suncorp Group Limited ABN 66 145 290 124 or one of its related entities "Suncorp". Suncorp may be contacted at Level 28, 266 George Street, Brisbane or on 13 11 55 or at suncorp.com.au. The content of this e-mail is the view of the sender or stated author and does not necessarily reflect the view of Suncorp. The content, including attachments, is a confidential communication between Suncorp and the intended recipient. If you are not the intended recipient, any use, interference with, disclosure or copying of this e-mail, including attachments, is unauthorised and expressly prohibited. If you have received this e-mail in error please contact the sender immediately and delete the e-mail and any attachments from your system. 　

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Storage reading error
by Timothy Illguth 08 Aug '17

08 Aug '17

Hello Support, Any advice on fixing observium so it doesn't drop reading storage? [image: Inline image 1] This seems to happen at random. I'll reboot the observium server and it comes up reading random machines as 0 storage. Thanks -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

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Polling
by MICHEAU Julien 07 Aug '17

07 Aug '17

Hello, After the installation we have an issue with the rrdtool. In order to have a graph we must have a polling each 5 minutes, but that's used a lot of cpu. Is it possible to have a polling each 15 minutes and have all the graphs or not. And if it's possible, how we can do this, we have searched but not find how do this. Thank you for your help. Cordialement/ Regards, MICHEAU Julien Référent client Direction Cloud et Internet des Objets Tel:+33<tel:+33> (0)4 76 23 91 69 Mob:+33 (0)6 84 86 49 85 E-mail: julien.micheau(a)spie.com<mailto:julien.micheau@spie.com> SPIE ICS www.spie-ics.com<http://www.spie-ics.com/> Parc Sud Galaxie - Rue du Sextant - Immeuble Antarès 38432 Echirolles Cedex ________________________________ ______________________________________________________________ Ce message et toutes les pièces jointes (ci-après le "message") sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute modification, édition, utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. SPIE et ses filiales déclinent toute responsabilité au titre de ce message s'il a été altéré, déformé, falsifié, édité ou diffusé sans autorisation. This message and any attachments (the "message") are confidential and intended solely for the addressees. Any unauthorised alteration , printing , use or dissemination is prohibited. E-mails are susceptible to alteration. SPIE nor any of its subsidiaries or affiliates shall be liable for the message if altered, changed, falsified, printed or disseminated without authorisation. ______________________________________________________________

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Reporting Windows mount points in CE edition
by Silvio del Val Hinojal 05 Aug '17

05 Aug '17

Hello, Currently we are using Observium to monitor many Windows servers and I can see CE edition doesn't show Windows mount points in host filesystem. Do Professional edition shows them ? It would be great to monitor disks capacity for typical disks (C:, D: ) as well as mount points. Regards, Silvio

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Questions
by Polaris Networks Support 05 Aug '17

05 Aug '17

Hi, We're currently using Observium CE 0.16.9.8118 (30th September 2016) and mostly love the system. Not being a native Linux user has kept me on my toes! Our deployment is monitoring customer premises equipment over hub (us and Observium server) spoke (each client network) VPN tunnels. We're ready to start spending some money with you guys but had a few questions please? 1. Is it possible to set device dependencies, so for instance, if a WAN router fails, all of the devices behind it don't show as down? 2. Is it possible for a device to not show as down unless it fails to respond to multiple polling requests (such as three attempts?) Alerting to be based on these rules? 3. Can we brand the login page an UI with our company details, as we offer the whole system in a MSP role? Thank you. Kind regards, Jon Bennell *Polaris Networks* *T: *+44 203 397 3535 *W: *www.polarisnetworks.co.uk

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LDAP Auth Help
by Troy 04 Aug '17

04 Aug '17

Happy end of the week! I'm struggling with LDAP auth (we use Jumpcloud <https://support.jumpcloud.com/customer/portal/articles/2439911> - so I think we have an added layer of weirdness to contend with). I can't find any information about how to generate (or where it might end up) debugging output so I can work out what I am doing wrong. I've configured the server details via the GUI and the config.php file has: $config['auth_mechanism'] = "ldap"; // default, other options: ldap, http-auth, please see documentation for config help $config['auth_ldap_binddn'] = "uid=ldap,ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; // Initial LDAP bind dn and password, leave empty for bind with user's dn $config['auth_ldap_bindpw'] = "{AN_ACTUAL_VALUE}"; $config['auth_ldap_bindanonymous'] = FALSE; $config['auth_ldap_groups']['observium']['level'] = 10; $config['auth_ldap_prefix'] = "uid="; $config['auth_ldap_suffix'] = ",ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; $config['auth_ldap_groupbase'] = "cn=observium,ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; $config['auth_ldap_groupmemberattr'] = "memberUid"; I'm trying to auth with an account that is a member of that group, but when I attempt to login the page just appears to refresh with no feedback. I've tried /?debug=yes , /?debug=on - but they don't output pre-auth. I've also had a look at the documentation <http://docs.observium.org/config_options/#debugging-profiling-settings> for debugging - but it's geared more towards operational debugging - and makes no mention of transactional debugging. The group data is below, any help would be appreciated! Thank you in advance. cn: observium description: tagGroup member: uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com objectClass: top groupOfNames ou: observium -- Aperim Pty Ltd ACN 150 699 737 Disclaimer - Unless clearly stated otherwise this email and any files transmitted with it should be considered without prejudice and are confidential and contain privileged or copyright information. You must not present this message to another party without gaining permission from the sender. If you are not the intended recipient you must not copy, distribute or use this email or the information contained in it for any purpose other than to notify us. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of this company or its subsidiaries.

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Device down... but not down
by Timothy Illguth 04 Aug '17

04 Aug '17

Hello support, How do we turn off the erroneous "device down" error for busy systems? Thanks -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

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ZFS File systems issue and incorrect storage reporting
by Hamilton, Kent 03 Aug '17

03 Aug '17

I have a system where the storage sizes are being reported incorrectly and there appears to be an issue with reading ZFS file systems being reported at all. I have 4 NAS (OmniOS) servers that are ZFS based, but none of the ZFS disk space is being reported at all. For example: Filesystem 1K-blocks Used Available Use% Mounted on /usr/lib/libc/libc_hwcap1.so.1 118167920 2484288 115683632 3% /lib/libc.so.1 swap 8399672 336 8399336 1% /etc/svc/volatile swap 8399428 92 8399336 1% /tmp swap 8399396 60 8399336 1% /var/run rpool/export 115683728 96 115683632 1% /export rpool/export/home 115683728 96 115683632 1% /export/home nas01c 4392986368 96 4392986272 1% /nas01c nas01c/vm 5658664448 1437476772 4221187676 26% /nas01c/vm rpool 115683736 104 115683632 1% /rpool nas01c/vm-data 5031018412 809830736 4221187676 17% /nas01c/vm-data nas01c/backup_appliance 4221268004 80328 4221187676 1% /nas01c/backup_appliance Yet Observium is only showing: Mountpoint Size Used Free Usage % /etc/svc/volatile 9.29GB 336kB 9.29GB 100% 0% /lib/libc.so.1 112GB 2.37GB 110GB 98% 2% /tmp 9.29GB 92kB 9.29GB 100% 0% /var/run 9.29GB 60kB 9.29GB 100% 0% I have another system that is mixed ZFS, XFS storage and on that one, on the "Alerts" page for the system Observium is seeing the filesystems as: Mountpoint Size Used Free Usage % / 281GB 138GB 142GB 51% 49% /backup0 757GB 7.17TB -6.4TB -868% 968% /backup1 757GB 10.1TB -9.4TB -1276% 1376% /scratch 3.64TB 903GB 2.75TB 76% 24% /zfsbkp 1.64TB 128kB 1.64TB 100% 0% /zfsbkp/code 7.11TB 5.47TB 1.64TB 23% 77% The actual sizes are: / 281GB /backup0 34.33TB /backup1 34.33TB /scratch 3.64TB /zfsbkp 1.64TB /zfsbkp/code 7.11TB I've tried deleting it and re-adding with the same result. The system is a Debian 7.6 using XFS and ZFS file systems. This is causing us to get alerts for this system when in fact it is fine. Does anyone have any suggestions on how to fix this? -- [exegy_119x45_xparent]<https://www.exegy.com/> S. Kent Hamilton Senior Systems Administrator 349 Marshall Ave, Saint Louis, MO US 63119 Work: +1 314-218-3558 Mobile: +1 636-634-1549 Email: KHamilton(a)Exegy.COM<mailto:KHamilton@Exegy.COM> ________________________________ This e-mail and any documents accompanying it may contain legally privileged and/or confidential information belonging to Exegy, Inc. Such information may be protected from disclosure by law. The information is intended for use by only the addressee. If you are not the intended recipient, you are hereby notified that any disclosure or use of the information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by e-mail or phone regarding instructions for return or destruction and do not use or disclose the content to others.

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Multiple Payments
by Franks Andy (IT Technical Architecture Manager) 03 Aug '17

03 Aug '17

Hi, We're a subscriber to observium professional and recently did what we did last year and paid the £240 for renewal. The accounts department are querying that a further £180 has been taken out in the same month. I can only assume this is due to an auto renewal system. How do I enable / disable this, and how can we claim the money back since we seem to have paid twice? Thanks Andy Franks

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