- observium - lists.observium.org

API to create tickets
by Arnoldo Vidal Bravo 09 Aug '22

09 Aug '22

Hi, i'm searching a method to create a ticket from another server through API and not working (for me). osTicket 1.15.4, php 7.4 test from another server with curl. Centos 7 updated. php 5.4 I have enabled a new API KEY where i can find any sample? message: URL not supported -- Saluda cordialmente

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Observium support for PHP 8.1
by Renuka Arya 03 Aug '22

03 Aug '22

Hi Team, I am seeing some issues when I go to php version 8.1 on the server running Observium. It displays `/opt/observium/html/idex.php` in raw format. Everything works fine if I go back to php 7.4. Is php 8.1 not supported yet on observium? Regards Renuka Arya

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MySQL IO Wait
by Lars Joergensen 02 Aug '22

02 Aug '22

Hey list We keep adding devices to Observium, and it seems we're getting close to some tipping point for MySQL performance. Looking at output from "top" we frequently see high iowait: [cid:image001.png@01D89790.EF319B00] Looking at iotop, it seems that MySQL is the aggressor here: [cid:image002.png@01D89790.EF319B00] We figured syslog was the culprit at first, and tried disabling that for a while to see if stuff died down. It did not. Been playing a little with mytop, and even though we have a QPS around 780, it's not possible for me to nail down what queries are hogging the IO on the server. I googled around and did some changes to the InnoDB, and though I saw improvements, they were not as massive as I had hoped. This is what I currently have changed from defaults: [mysqld] # This is a little too much for the installed 8G in the machine and will be adjusted at a later time. Just trying stuff out now. innodb_buffer_pool_size=6G # We have fast SSD drives on vSAN innodb_io_capacity=1000 # Don't flush file write so often, be more relaxed. innodb-flush-method=O_DIRECT_NO_FSYNC So I'm kind of stumped here. It's not killing Observium totally just yet, but we have experienced some outages this week and will probably see more as we keep adding devices. Any recommendations will be much appreciated. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

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Alert checker failing
by Lars Joergensen 02 Aug '22

02 Aug '22

Hi list Why does this fail: [cid:image001.png@01D8A68F.E52D3930] I tried with both "online" and "onLine", but saw no difference. I tried deleting and recreating the check to make sure nothing was stuck somewhere. It went straight to failed on the first poll. I'm trying to monitor a bunch of UPS devices. They are from diffent vendors, and some reports "normal", other reports "onLine". The ones reporting "normal" works fine, but the ones reporting "onLine" all fails. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

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Mailing list migration
by Adam Armstrong 01 Aug '22

01 Aug '22

Hi Guys, We've migrated the list to a new setup running Mailman 3. It all seems to work ok, and I've important the historical archives which are now available at https://lists.observium.org/hyperkitty/list/observium@lists.observium.org/ It will likely be necessary to use the password recovery process for the Mailman account in order to access the archives and control the settings of your subscription. It might have migrated existing passwords from the old system, but who knows, Mailman 2 was ancient! This doubles as a test post! :D Thanks, adam.

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Observium Community Edition 20.9.10731
by Stuart Dyer 28 Jul '22

28 Jul '22

Hi Everyone, Need some advice. I'm running Observium Observium Community Edition 20.9.10731 on Debian 8.4 and I want to move this to a new server. I tried to update to the latest community edition but when I ran discovery it could not find any modules so I backed out of the upgrade. Can I build a new server, install the latest community then move the database over or do I need to install same versions of Observium on both servers ? Regards, Stuart Dyer IT Administrator PTO: 19th August 2022 to 29th August 2022 PTO: 12th December 2022 to 14th December 2022 Phone: +61 2 8020 2063 | E-mail: stuart.dyer(a)innovit.com<mailto:stuart.dyer@innovit.com> [innovit-logo (002) trans 2018] Bringing quality to Master Data MLC Centre, Level 56 19-29 Martin Place <https://goo.gl/maps/2yiiJ2YC4H9SBjYX6> Sydney NSW 2000<https://goo.gl/maps/2yiiJ2YC4H9SBjYX6> Tel: +612 8020 2000 Fax: +612 8020 2099 Web: www.innovit.com<http://www.innovit.com/> Australasia | North America | Europe Follow us on LinkedIn<https://www.linkedin.com/company/innovit-australia-pty-ltd?trk=public_profi…> This electronic mail is solely for the use of the addressee and may contain information, which is confidential or privileged. If you receive this electronic mail in error, please delete it from your system immediately and notify the sender by electronic mail or using any of the following contact details.

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Recently purchased Purchase Professional Subscription need to get email changed on invoice
by Renuka Arya 21 Jul '22

21 Jul '22

Hi Team, We recently purchased a professional subscription. Our account is under admin(a)opensciencedatacloud.org. That email is not used anymore. We were looking to get the recent receipt of our purchase and also wanted to change that default email address to cdis-sys(a)lists.uchicago.edu. So we can receive invoices for our next purchases. Thanks! Regards Renuka Arya

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Help with alerts for CISCO ASA IPSEC VPNS on Observium GUI of Community version
by Muhammad Waqas 19 Jul '22

19 Jul '22

I am new to Observium community, as i recently installed observium community version on EC2 instance and i want to originate the Alerts if there is an outage on Cisco ASA IPSEC VPNS so how do i configure the alerts if you can help me with all the settings in the Alert checker.It will be really helpful as i found it very hard to configure alerts Checker IPSEC SITE TO SITE VPN Alert Checker configuration required on GUI ? BR, Muhammad Waqas

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IPv6 total graphs
by Matteo Sgalaberni 18 Jul '22

18 Jul '22

Hello, I'm using the Port description Parsing to aggregate graphs in the section "Transit" and "Core". It's very useful so I can know the total traffic that is forwarded on my network. On all devices I have also the IPv6 graphs inside the device interface. Question1) I would like to see the total traffic differentiated by ipv4/ipv6 on the same way of tab "Transit/Core". I want to know the total traffic IPv6 that is forwarded globally or by transits. Question 2) The graph "Device total traffic in bits/sec." report the total traffic I immagine. Is is possible to have that total traffic of the device differentiated by ipv4/ipv6? Thanks Matteo

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Help Request
by Matthew Haney 18 Jul '22

18 Jul '22

I'm not sure if this is the correct manner, but I'm looking for some kind of support. We are using Observium with ops genie, and around March of this year our Alerts are way less than normal. We'd get 10-25 a day, no almost nothing. I have 0 background in any database knowledge, and can really only fumble my way through Linux commands.

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