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FW: FW: FW: Can't add Devices/Not polling
by mal＠platinumnetworks.com.au 08 Oct '18

08 Oct '18

From: Mal Evans Sent: Monday, 8 October 2018 12:12 PM To: 'Observium' <observium(a)observium.org> Subject: RE: [Observium] FW: FW: Can't add Devices/Not polling Cancel that – I restarted the snmpd service and everything started to work again… That’s for your help! From: observium <observium-bounces(a)observium.org <mailto:observium-bounces@observium.org> > On Behalf Of Mal via observium Sent: Monday, 8 October 2018 12:05 PM To: 'Observium' <observium(a)observium.org <mailto:observium@observium.org> > Cc: mal(a)platinumnetworks.com.au <mailto:mal@platinumnetworks.com.au> Subject: Re: [Observium] FW: FW: Can't add Devices/Not polling Thanks Adam – that will be the problem. Is snmpget install as part of the snmpd installation? Or from Observium? I had a problem with SNMP so I uninstalled and reinstalled last week but snmpget wasn’t installed as part of that process. Do I need to reinstall Observium perhaps? Mal From: observium <observium-bounces(a)observium.org <mailto:observium-bounces@observium.org> > On Behalf Of Adam Armstrong via observium Sent: Monday, 8 October 2018 8:58 AM To: Pieter De Wit via observium <observium(a)observium.org <mailto:observium@observium.org> > Cc: Adam Armstrong <adama(a)memetic.org <mailto:adama@memetic.org> > Subject: Re: [Observium] FW: FW: Can't add Devices/Not polling sh: 1: exec: /usr/bin/snmpget: not found You might need to fix this... 😅 Adam. Sent from BlueMail <http://www.bluemail.me/r?b=13688> On 7 Oct 2018, at 23:44, Mal via observium <observium(a)observium.org <mailto:observium@observium.org> > wrote: From: Mal Evans Sent: Monday, 8 October 2018 8:42 AM To: Observium <observium(a)observium.org> Subject: RE: [Observium] FW: Can't add Devices/Not polling Thanks Adam – output below mal@mon:/opt/observium$ sudo ./poller.php -h rtr-slf.qld.pnet.net.au -dd [sudo] password for mal: DEBUG! Load class 'Console_Color2' from '/opt/observium/libs/pear/Console/Color2.php': OK CMD[/usr/bin/svn info /opt/observium] CMD EXITCODE[0] CMD RUNTIME[0.0109s] STDOUT[ Path: . Working Copy Root Path: /opt/observium URL: http://svn.observium.org/svn/observium/trunk Relative URL: ^/observium/trunk Repository Root: http://svn.observium.org/svn Repository UUID: 61d68cd4-352d-0410-923a-c4978735b2b8 Revision: 9449 Node Kind: directory Schedule: normal Last Changed Author: mike Last Changed Rev: 9449 Last Changed Date: 2018-09-30 19:05:07 +1000 (Sun, 30 Sep 2018) ] SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'dbSchema';] ROWS[1] SQL RUNTIME[0.00045204s] SQL[SELECT @@SESSION.sql_mode;] ROWS[1] SQL RUNTIME[0.00022888s] SQL[SET SESSION `sql_mode` = 'NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION'] ROWS[0] SQL RUNTIME[0.00021482s] DB mode(s) disabled: STRICT_TRANS_TABLES, ONLY_FULL_GROUP_BY SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'current_rev';] ROWS[1] SQL RUNTIME[0.00024605s] SQL[SELECT * FROM `config`] ROWS[15] SQL RUNTIME[0.00034213s] Load class 'Net_IPv6' from '/opt/observium/libs/pear/Net/IPv6.php': OK ___ _ _ / _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___ | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \ | |_| || |_) |\__ \| __/| | \ V / | || |_| || | | | | | \___/ |_.__/ |___/ \___||_| \_/ |_| \__,_||_| |_| |_| Observium Professional 18.9.9449 http://www.observium.org SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'latest_ver';] ROWS[1] SQL RUNTIME[0.00054002s] SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'latest_rev';] ROWS[1] SQL RUNTIME[0.00022697s] SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'latest_rev_date';] ROWS[1] SQL RUNTIME[0.00023413s] There is a newer revision of Observium available! CMD[date "+%:z"] Wrong process status! Issue in proc_get_status(), see: https://bugs.php.net/bug.php?id=69014 CMD EXITCODE[0] CMD RUNTIME[0.0025s] STDOUT[ +10:00 ] SQL[SELECT TIMEDIFF(NOW(), UTC_TIMESTAMP);] ROWS[1] SQL RUNTIME[0.00035596s] UNIXTIME from DATETIME "time()": LOCAL (2018-10-08 09:40:55), GMT (2018-10-07 22:40:55), TZ (+11:00) Version 18.10.9452 (8th October 2018) is 3 revisions ahead. CMD[/opt/observium/scripts/distro] CMD EXITCODE[0] CMD RUNTIME[0.0139s] STDOUT[ Linux|4.4.0-137-generic|amd64|Ubuntu|16.04|vmware| ] CMD[/usr/bin/env python --version 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0026s] STDOUT[ Python 2.7.12 ] SQL[SELECT version();] ROWS[1] SQL RUNTIME[0.00035000s] CMD[/usr/bin/rrdtool --version | head -n1] CMD EXITCODE[0] CMD RUNTIME[0.0083s] STDOUT[ RRDtool 1.5.5 Copyright by Tobias Oetiker <tobi(a)oetiker.ch <mailto:tobi@oetiker.ch> > ] CMD[/usr/bin/fping -v 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0019s] STDOUT[ /usr/bin/fping: Version 3.13 /usr/bin/fping: comments to david(a)schweikert.ch <mailto:david@schweikert.ch> ] CMD[/usr/sbin/apache2 -v | awk '/Server version:/ {print $3}'] CMD EXITCODE[0] CMD RUNTIME[0.0503s] STDOUT[ Apache/2.4.18 ] SQL[SELECT @@SESSION.sql_mode;] ROWS[1] SQL RUNTIME[0.00060105s] SQL[SHOW VARIABLES LIKE 'character_set_connection'] ROWS[1] SQL RUNTIME[0.01740503s] ##### Software versions ##### o OS Linux 4.4.0-137-generic [amd64] (Ubuntu 16.04) o Apache 2.4.18 o PHP 7.0.32-0ubuntu0.16.04.1 (OPcache: DISABLED) o Python 2.7.12 o MySQL 5.7.23-0ubuntu0.16.04.1 (extension: mysqli 5.0.12-dev) o SNMP not found o RRDtool 1.5.5 o Fping 3.13 (IPv4 and IPv6) ##### Memory Limit ##### o PHP Unlimited ##### MySQL mode ##### o MySQL NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION ##### Charset info ##### o PHP UTF-8 o MySQL utf8 ##### Timezones info ##### o Date Monday, 08-Oct-18 09:40:55 AEDT o PHP +11:00 o MySQL +10:00 SQL[SELECT * FROM `alerts_maint` WHERE `maint_start` < '1538952055' AND `maint_end` > '1538952055'] ROWS[0] SQL RUNTIME[0.00051713s] RRD PIPE OPEN[TRUE] ##### Starting polling run at 2018-10-08 09:40:55 ##### SQL[SELECT `device_id` FROM `devices` WHERE `disabled` = 0 AND `hostname` LIKE 'rtr-slf.qld.pnet.net.au' ORDER BY `device_id` ASC] ROWS[1] SQL RUNTIME[0.00057888s] SQL[SELECT * FROM `devices` WHERE `device_id` = '27'] ROWS[1] SQL RUNTIME[0.00041914s] SQL[SELECT * FROM `entity_attribs` WHERE `entity_type` = 'device' AND `entity_id` = '27'] ROWS[1] SQL RUNTIME[0.00042796s] > $device /opt/observium/includes/polling/functions.inc.php:483 array( [device_id] => string(2) "27" [hostname] => string(23) "rtr-slf.qld.pnet.net.au" [sysName] => string(11) "rtr-slf.qld" [snmp_community] => string(12) "PlatinumSNMP" [snmp_authlevel] => null [snmp_authname] => null [snmp_authpass] => null [snmp_authalgo] => null [snmp_cryptopass] => null [snmp_cryptoalgo] => null [snmp_version] => string(3) "v2c" [snmp_port] => string(5) "11164" [snmp_timeout] => null [snmp_retries] => null [snmp_maxrep] => null [ssh_port] => string(2) "22" [agent_version] => null [snmp_transport] => string(3) "udp" [bgpLocalAs] => null [snmpEngineID] => string(22) "800007DB03883FD32FDB21" [sysObjectID] => string(27) ".1.3.6.1.4.1.2011.2.224.133" [sysDescr] => string(176) "Huawei AR169FGW-L Huawei Versatile Routing Platform Software VRP (R) software,Version 5.160 (AR169FGW-L V200R007C00SPCb00) Copyright (C) 2011-2016 Huawei Technologies Co., Ltd" [sysContact] => string(17) "Platinum Networks" [version] => string(5) "5.160" [hardware] => string(0) "" [features] => string(17) "V200R007C00SPCb00" [location] => string(35) "Level 2, 217 George Street Brisbane" [os] => string(3) "vrp" [status] => string(1) "0" [ignore] => string(1) "0" [ignore_until] => null [asset_tag] => null [disabled] => string(1) "0" [uptime] => string(7) "6797935" [last_rebooted] => string(10) "1531299027" [force_discovery] => string(1) "0" [last_polled] => string(19) "2018-09-28 11:08:06" [last_discovered] => string(19) "2018-09-28 06:38:41" [last_alerter] => string(19) "2018-10-08 08:40:22" [last_polled_timetaken] => string(4) "3.23" [last_discovered_timetaken] => string(4) "7.75" [purpose] => null [type] => string(7) "network" [serial] => null [icon] => null [device_state] => string(13597) "a:4:{s:15:"poller_mod_perf";a:27:{s:6:"system";d:0.1202;s:2:"os";d:0.032599999999999997;s:7:"sensors";d:0.025700000000000001;s:6:"status";d:0.00080000000000000004;s:10:"processors";d:0.53269999999999995;s:8:"mempools";d:0.1133;s:7:"storage";d:0.00080000000000000004;s:8:"netstats";d:0.47199999999999998;s:6:"hr-mib";d:0.021999999999999999;s:7:"ucd-mib";d:0.050200000000000002;s:13:"ipSystemStats";d:0.090499999999999997;s:5:"ports";d:1.1046;s:9:"bgp-peers";d:0.021700000000000001;s:15:"printersupplies";d:0.00059999999999999995;s:10:"ucd-diskio";d:0.00059999999999999995;s:4:"wifi";d:0.0016000000000000001;s:10:"p2p-radios";d:0.0011000000000000001;s:4:"ospf";d:0.34749999999999998;s:3:"sla";d:0.0012999999999999999;s:11:"pseudowires";d:0.00080000000000000004;s:14:"mac-accounting";d:0.001;s:12:"loadbalancer";d:0.00069999999999999999;s:15:"entity-physical";d:0.00020000000000000001;s:12:"applications";d:0.00089999999999999998;s:9:"fdb-table";d:0.1444;s:6:"graphs";d:0.00089999999999999998;s:4:"oids";d:0.00089999999999999998;}s:17:"poller_ports_perf";a:1:{s:4:"vlan";d:0.1332399845123291;}s:14:"poller_history";a:288:{i:1538096883;d:3.2341000000000002;i:1538096606;d:6.7492000000000001;i:1538096310;d:3.9961000000000002;i:1538095996;d:3.0249999999999999;i:1538095685;d:3.5903999999999998;i:1538095413;d:3.5851999999999999;i:1538095143;d:3.3856999999999999;i:1538094834;d:3.5752000000000002;i:1538094527;d:3.0781000000000001;i:1538094164;d:3.1539999999999999;i:1538093911;d:4.3428000000000004;i:1538093642;d:3.6230000000000002;i:1538093386;d:3.0167999999999999;i:1538093108;d:4.5301999999999998;i:1538092703;d:2.9601000000000002;i:1538092374;d:3.3117999999999999;i:1538092107;d:3.7368999999999999;i:1538091750;d:2.9855;i:1538091527;d:4.3973000000000004;i:1538091201;d:3.0099999999999998;i:1538090865;d:3.0404;i:1538090624;d:3.4723999999999999;i:1538090317;d:2.9470999999999998;i:1538090040;d:3.1560000000000001;i:1538089693;d:3.6059000000000001;i:1538089357;d:4.6970999999999998;i:1538089111;d:4.0666000000000002;i:1538088809;d:2.9973000000000001;i:1538088453;d:2.9653;i:1538088212;d:3.7945000000000002;i:1538087929;d:3.1436999999999999;i:1538087611;d:3.0897999999999999;i:1538087314;d:3.3374999999999999;i:1538087020;d:2.9289999999999998;i:1538086665;d:2.9698000000000002;i:1538086356;d:3.8460000000000001;i:1538086091;d:4.3402000000000003;i:1538085783;d:4.4097;i:1538085495;d:3.8618999999999999;i:1538085118;d:3.0468000000000002;i:1538084881;d:4.6494999999999997;i:1538084540;d:3.2532000000000001;i:1538084291;d:4.0883000000000003;i:1538083954;d:4.2942;i:1538083707;d:4.2523;i:1538083342;d:2.9864999999999999;i:1538083078;d:3.9192999999999998;i:1538082761;d:3.2778;i:1538082483;d:3.7212999999999998;i:1538082237;d:4.2850999999999999;i:1538081883;d:2.9203000000000001;i:1538081573;d:3.2700999999999998;i:1538081310;d:3.4830000000000001;i:1538080940;d:2.9014000000000002;i:1538080726;d:4.0275999999999996;i:1538080333;d:2.9708999999999999;i:1538080081;d:4.9927000000000001;i:1538079773;d:3.4756;i:1538079454;d:3.5095999999999998;i:1538079143;d:3.6776;i:1538078914;d:3.7774999999999999;i:1538078587;d:4.0484999999999998;i:1538078215;d:3.8601000000000001;i:1538077961;d:4.6565000000000003;i:1538077645;d:3.7262;i:1538077339;d:3.8149000000000002;i:1538077130;d:4.0946999999999996;i:1538076783;d:2.9457;i:1538076499;d:3.6440000000000001;i:1538076176;d:2.9975999999999998;i:1538075873;d:3.4704999999999999;i:1538075515;d:3.3658999999999999;i:1538075299;d:3.8454000000000002;i:1538074988;d:3.0110000000000001;i:1538074668;d:3.5687000000000002;i:1538074343;d:3.6577000000000002;i:1538074043;d:3.9218000000000002;i:1538073762;d:3.9792999999999998;i:1538073522;d:3.5383;i:1538073171;d:3.6278000000000001;i:1538072836;d:3.6461000000000001;i:1538072583;d:4.0179;i:1538072220;d:3.1810999999999998;i:1538071957;d:4.7098000000000004;i:1538071675;d:3.4262000000000001;i:1538071445;d:4.7660999999999998;i:1538071077;d:3.0270000000000001;i:1538070751;d:3.3416999999999999;i:1538070424;d:3.6038999999999999;i:1538070136;d:4.0270999999999999;i:1538069867;d:4.1707999999999998;i:1538069633;d:4.6867999999999999;i:1538069229;d:2.9845000000000002;i:1538068985;d:4.1532999999999998;i:1538068673;d:3.1450999999999998;i:1538068387;d:3.6192000000000002;i:1538068066;d:3.3205;i:1538067737;d:5.0822000000000003;i:1538067474;d:3.9601999999999999;i:1538067121;d:3.0867;i:1538066864;d:4.3624000000000001;i:1538066538;d:3.3744000000000001;i:1538066280;d:4.2998000000000003;i:1538065956;d:4.5049999999999999;i:1538065620;d:4.4577;i:1538065367;d:5.4419000000000004;i:1538065086;d:3.5419999999999998;i:1538064789;d:3.3999999999999999;i:1538064514;d:3.9824000000000002;i:1538064183;d:4.5289999999999999;i:1538063877;d:3.8613;i:1538063551;d:3.3601999999999999;i:1538063274;d:3.4397000000000002;i:1538063006;d:3.194;i:1538062653;d:2.9878;i:1538062370;d:5.0301;i:1538062055;d:3.7035999999999998;i:1538061802;d:3.7561;i:1538061441;d:2.9472999999999998;i:1538061176;d:3.875;i:1538060917;d:3.5076999999999998;i:1538060615;d:3.669999999999999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[distro] => null [distro_ver] => null [kernel] => null [arch] => null ) > $attribs /opt/observium/includes/polling/functions.inc.php:484 array( [ports_ignored_count] => string(1) "2" ) SQL[SELECT * FROM `observium_processes` WHERE `process_name` = 'poller.php' AND `device_id` = '27'] ROWS[0] SQL RUNTIME[0.00035882s] SQL[INSERT INTO `observium_processes` (`process_pid`,`process_name`,`process_ppid`,`process_uid`,`process_command`,`process_start`,`device_id`) VALUES ('25849','poller.php','25848','0','php ./poller.php -h rtr-slf.qld.pnet.net.au -dd','1538952055','27')] ROWS[1] SQL RUNTIME[0.00412297s] SQL[SELECT * FROM `alert_tests` WHERE 1] ROWS[1] SQL RUNTIME[0.00033402s] Cached 1 alert rules. SQL[SELECT * FROM `alert_table` WHERE `device_id` = '27'] ROWS[0] SQL RUNTIME[0.00038695s] > $alert_rules /opt/observium/includes/polling/functions.inc.php:492 array( [2] => array( [alert_test_id] => string(1) "2" [entity_type] => string(4) "port" [alert_name] => string(17) "AAPT Transit High" [alert_message] => string(29) "The AAPT Transit is over 100M" [alert_assoc] => null [conditions] => array( [0] => array( [metric] => string(15) "ifInOctets_rate" [condition] => string(2) "ge" [value] => string(9) "100000000" ) ) [conditions_warn] => null [and] => string(1) "1" [severity] => string(4) "crit" [delay] => string(1) "0" [alerter] => string(7) "default" [enable] => string(1) "1" [show_frontpage] => string(1) "1" [suppress_recovery] => string(1) "1" [ignore_until] => null ) ) > $alert_table /opt/observium/includes/polling/functions.inc.php:493 array() ##### rtr-slf.qld.pnet.net.au [27] ##### o OS vrp o OS Group huawei o Last poll duration 3.23 seconds o Last Polled 2018-09-28 11:08:06 o SNMP Version v2c CMD[/usr/bin/fping -t 500 -c 1 -q 103.225.70.102 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0027s] STDOUT[ 103.225.70.102 : xmt/rcv/%loss = 1/1/0%, min/avg/max = 0.53/0.53/0.53 ] CMD[/usr/bin/snmpget -v2c -c 'PlatinumSNMP' -Pu -OQUs -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'rtr-slf.qld.pnet.net.au':'11164' sysObjectID.0 sysUpTime.0] CMD EXITCODE[127] CMD RUNTIME[0.0009s] STDOUT[ ] STDERR[ sh: 1: exec: /usr/bin/snmpget: not found ] SNMP ERROR - device: 27, cmd: snmpget, options: -OQUs, mib: 'SNMPv2-MIB', oid: 'sysObjectID.0 sysUpTime.0', cmd exitcode: 127, snmp error code: #900, reason: 'isSNMPable', runtime: 0.00094199180603027 SNMP ERROR - device: 27, cmd: snmpget, options: -OQUs, mib: 'SNMPv2-MIB', oid: 'sysObjectID.0 sysUpTime.0', cmd exitcode: 127, snmp error code: #900, reason: 'isSNMPable', runtime: 0.00094199180603027 SNMP STATUS[FALSE] o Device status Device is not responding to SNMP requests RRD /opt/observium/rrd/rtr-slf.qld.pnet.net.au/status.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/rtr-slf.qld.pnet.net.au/status.rrd N:0] RRD RUNTIME[0.0014s] RRD STDOUT[OK u:0.00 s:0.00 r:0.01] RRD_STATUS[TRUE] RRD /opt/observium/rrd/rtr-slf.qld.pnet.net.au/ping.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/rtr-slf.qld.pnet.net.au/ping.rrd N:0.53] RRD RUNTIME[0.0012s] RRD STDOUT[OK u:0.00 s:0.00 r:0.01] RRD_STATUS[TRUE] RRD /opt/observium/rrd/rtr-slf.qld.pnet.net.au/ping_snmp.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/rtr-slf.qld.pnet.net.au/ping_snmp.rrd N:U] RRD RUNTIME[0.0012s] RRD STDOUT[OK u:0.01 s:0.00 r:0.01] RRD_STATUS[TRUE] SQL[DELETE FROM `observium_processes` WHERE `process_pid` = '25849' AND `process_name` = 'poller.php' AND `device_id` = '27'] ROWS[1] SQL RUNTIME[0.00302505s] ./poller.php: rtr-slf.qld.pnet.net.au - 1 devices polled in 0.155 secs ##### Completed polling run at 2018-10-08 09:40:55 ##### > $db_stats /opt/observium/poller.php:217 array( [insert] => int(1) [insert_sec] => double(0.00457406) [update] => int(0) [update_sec] => int(0) [delete] => int(1) [delete_sec] => double(0.00324702) [fetchcell] => int(4) [fetchcell_sec] => double(0.0025918483734131) [fetchrow] => int(6) [fetchrow_sec] => double(0.0036671161651611) [fetchrows] => int(8) [fetchrows_sec] => double(0.022239685058594) [fetchcol] => int(0) [fetchcol_sec] => int(0) [total] => int(20) [total_sec] => double(0.036319729597168) ) NOTE, $config['snmp']['hide_auth'] is set to TRUE, snmp community and snmp v3 auth hidden from debug output. o Devices Polled 1 o Poller Time 0.155 secs o Memory usage 12MB (peak: 14MB) o MySQL Usage Insert[1/0.005s] Update[0/0s] Delete[1/0.003s] Cell[4/0.003s] Row[6/0.004s] Rows[8/0.022s] Col[0/0s] (0.036s 23.432%) o RRDTool Usage update[3/0.004s] (0.004s 2.475%) o SNMP Usage snmpget[1/0.001s] (0.001s 0.608%) RRD PIPE CLOSE[TRUE] > $snmp_stats /opt/observium/poller.php:279 array( [snmpget] => array( [count] => int(1) [time] => double(0.00094199180603027) ) ) From: observium <observium-bounces(a)observium.org <mailto:observium-bounces@observium.org> > On Behalf Of Adam Armstrong via observium Sent: Monday, 8 October 2018 8:38 AM To: Mal via observium <observium(a)observium.org <mailto:observium@observium.org> > Cc: Adam Armstrong <adama(a)memetic.org <mailto:adama@memetic.org> > Subject: Re: [Observium] FW: Can't add Devices/Not polling Do: ./poller.php -h <hostname> -dd And show the output. Adam. Sent from BlueMail <http://www.bluemail.me/r?b=13688> On 7 Oct 2018, at 23:33, Mal via observium <observium(a)observium.org <mailto:observium@observium.org> > wrote: From: mal(a)platinumnetworks.com.au <mailto:mal@platinumnetworks.com.au> <mal(a)platinumnetworks.com.au <mailto:mal@platinumnetworks.com.au> > Sent: Thursday, 4 October 2018 8:39 PM To: 'Observium' <observium(a)observium.org <mailto:observium@observium.org> > Subject: Can't add Devices/Not polling Hi all – my Observium installed has just decided to stop polling and reports all devices as down. I also can’t add new devices. I thought it may have been a lack of disk space so today I have updated to the current subscription version, ran the housekeeping script and cleared out as much off the machine as I can but there has been no change. My RRD directory is only about 5 G and I have around 4G free on that drive so it is not obvious to me that there is a lack of available space. I’ve been having trouble with the firewall config on that host so I also disabled the firewall in case it was blocking traffic. I can ping all the devices I am monitoring from this host and I have another SNMP tool monitoring some of the same devices successfully. So I am pretty certain it is the Observium host that is the location of the problem – I’m just not certain about what could be the problem… Below is the error I receive when I try to add a device I have checked the event logs but there are not even any entries in there to reflect that I have even tried to add a device let alone anything that will give me an indication as to what the problem is. Needless to say, after several hours trying to troubleshoot this I would really appreciate any feedback or direction! Thanks in advance Mal _____ observium mailing list observium(a)observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _____ observium mailing list observium(a)observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

1 0

FW: FW: Can't add Devices/Not polling
by mal＠platinumnetworks.com.au 08 Oct '18

08 Oct '18

From: Mal Evans Sent: Monday, 8 October 2018 8:42 AM To: Observium <observium(a)observium.org> Subject: RE: [Observium] FW: Can't add Devices/Not polling Thanks Adam – output below mal@mon:/opt/observium$ sudo ./poller.php -h rtr-slf.qld.pnet.net.au -dd [sudo] password for mal: DEBUG! Load class 'Console_Color2' from '/opt/observium/libs/pear/Console/Color2.php': OK CMD[/usr/bin/svn info /opt/observium] CMD EXITCODE[0] CMD RUNTIME[0.0109s] STDOUT[ Path: . Working Copy Root Path: /opt/observium URL: http://svn.observium.org/svn/observium/trunk Relative URL: ^/observium/trunk Repository Root: http://svn.observium.org/svn Repository UUID: 61d68cd4-352d-0410-923a-c4978735b2b8 Revision: 9449 Node Kind: directory Schedule: normal Last Changed Author: mike Last Changed Rev: 9449 Last Changed Date: 2018-09-30 19:05:07 +1000 (Sun, 30 Sep 2018) ] SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'dbSchema';] ROWS[1] SQL RUNTIME[0.00045204s] SQL[SELECT @@SESSION.sql_mode;] ROWS[1] SQL RUNTIME[0.00022888s] SQL[SET SESSION `sql_mode` = 'NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION'] ROWS[0] SQL RUNTIME[0.00021482s] DB mode(s) disabled: STRICT_TRANS_TABLES, ONLY_FULL_GROUP_BY SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'current_rev';] ROWS[1] SQL RUNTIME[0.00024605s] SQL[SELECT * FROM `config`] ROWS[15] SQL RUNTIME[0.00034213s] Load class 'Net_IPv6' from '/opt/observium/libs/pear/Net/IPv6.php': OK ___ _ _ / _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___ | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \ | |_| || |_) |\__ \| __/| | \ V / | || |_| || | | | | | \___/ |_.__/ |___/ \___||_| \_/ |_| \__,_||_| |_| |_| Observium Professional 18.9.9449 http://www.observium.org SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'latest_ver';] ROWS[1] SQL RUNTIME[0.00054002s] SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'latest_rev';] ROWS[1] SQL RUNTIME[0.00022697s] SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'latest_rev_date';] ROWS[1] SQL RUNTIME[0.00023413s] There is a newer revision of Observium available! CMD[date "+%:z"] Wrong process status! Issue in proc_get_status(), see: https://bugs.php.net/bug.php?id=69014 CMD EXITCODE[0] CMD RUNTIME[0.0025s] STDOUT[ +10:00 ] SQL[SELECT TIMEDIFF(NOW(), UTC_TIMESTAMP);] ROWS[1] SQL RUNTIME[0.00035596s] UNIXTIME from DATETIME "time()": LOCAL (2018-10-08 09:40:55), GMT (2018-10-07 22:40:55), TZ (+11:00) Version 18.10.9452 (8th October 2018) is 3 revisions ahead. CMD[/opt/observium/scripts/distro] CMD EXITCODE[0] CMD RUNTIME[0.0139s] STDOUT[ Linux|4.4.0-137-generic|amd64|Ubuntu|16.04|vmware| ] CMD[/usr/bin/env python --version 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0026s] STDOUT[ Python 2.7.12 ] SQL[SELECT version();] ROWS[1] SQL RUNTIME[0.00035000s] CMD[/usr/bin/rrdtool --version | head -n1] CMD EXITCODE[0] CMD RUNTIME[0.0083s] STDOUT[ RRDtool 1.5.5 Copyright by Tobias Oetiker <tobi(a)oetiker.ch <mailto:tobi@oetiker.ch> > ] CMD[/usr/bin/fping -v 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0019s] STDOUT[ /usr/bin/fping: Version 3.13 /usr/bin/fping: comments to david(a)schweikert.ch <mailto:david@schweikert.ch> ] CMD[/usr/sbin/apache2 -v | awk '/Server version:/ {print $3}'] CMD EXITCODE[0] CMD RUNTIME[0.0503s] STDOUT[ Apache/2.4.18 ] SQL[SELECT @@SESSION.sql_mode;] ROWS[1] SQL RUNTIME[0.00060105s] SQL[SHOW VARIABLES LIKE 'character_set_connection'] ROWS[1] SQL RUNTIME[0.01740503s] ##### Software versions ##### o OS Linux 4.4.0-137-generic [amd64] (Ubuntu 16.04) o Apache 2.4.18 o PHP 7.0.32-0ubuntu0.16.04.1 (OPcache: DISABLED) o Python 2.7.12 o MySQL 5.7.23-0ubuntu0.16.04.1 (extension: mysqli 5.0.12-dev) o SNMP not found o RRDtool 1.5.5 o Fping 3.13 (IPv4 and IPv6) ##### Memory Limit ##### o PHP Unlimited ##### MySQL mode ##### o MySQL NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION ##### Charset info ##### o PHP UTF-8 o MySQL utf8 ##### Timezones info ##### o Date Monday, 08-Oct-18 09:40:55 AEDT o PHP +11:00 o MySQL +10:00 SQL[SELECT * FROM `alerts_maint` WHERE `maint_start` < '1538952055' AND `maint_end` > '1538952055'] ROWS[0] SQL RUNTIME[0.00051713s] RRD PIPE OPEN[TRUE] ##### Starting polling run at 2018-10-08 09:40:55 ##### SQL[SELECT `device_id` FROM `devices` WHERE `disabled` = 0 AND `hostname` LIKE 'rtr-slf.qld.pnet.net.au' ORDER BY `device_id` ASC] ROWS[1] SQL RUNTIME[0.00057888s] SQL[SELECT * FROM `devices` WHERE `device_id` = '27'] ROWS[1] SQL RUNTIME[0.00041914s] SQL[SELECT * FROM `entity_attribs` WHERE `entity_type` = 'device' AND `entity_id` = '27'] ROWS[1] SQL RUNTIME[0.00042796s] > $device /opt/observium/includes/polling/functions.inc.php:483 array( [device_id] => string(2) "27" [hostname] => string(23) "rtr-slf.qld.pnet.net.au" [sysName] => string(11) "rtr-slf.qld" [snmp_community] => string(12) "PlatinumSNMP" [snmp_authlevel] => null [snmp_authname] => null [snmp_authpass] => null [snmp_authalgo] => null [snmp_cryptopass] => null [snmp_cryptoalgo] => null [snmp_version] => string(3) "v2c" [snmp_port] => string(5) "11164" [snmp_timeout] => null [snmp_retries] => null [snmp_maxrep] => null [ssh_port] => string(2) "22" [agent_version] => null [snmp_transport] => string(3) "udp" [bgpLocalAs] => null [snmpEngineID] => string(22) "800007DB03883FD32FDB21" [sysObjectID] => string(27) ".1.3.6.1.4.1.2011.2.224.133" [sysDescr] => string(176) "Huawei AR169FGW-L Huawei Versatile Routing Platform Software VRP (R) software,Version 5.160 (AR169FGW-L V200R007C00SPCb00) Copyright (C) 2011-2016 Huawei Technologies Co., Ltd" [sysContact] => string(17) "Platinum Networks" [version] => string(5) "5.160" [hardware] => string(0) "" [features] => string(17) "V200R007C00SPCb00" [location] => string(35) "Level 2, 217 George Street Brisbane" [os] => string(3) "vrp" [status] => string(1) "0" [ignore] => string(1) "0" [ignore_until] => null [asset_tag] => null [disabled] => string(1) "0" [uptime] => string(7) "6797935" [last_rebooted] => string(10) "1531299027" [force_discovery] => string(1) "0" [last_polled] => string(19) "2018-09-28 11:08:06" [last_discovered] => string(19) "2018-09-28 06:38:41" [last_alerter] => string(19) "2018-10-08 08:40:22" [last_polled_timetaken] => string(4) "3.23" [last_discovered_timetaken] => string(4) "7.75" [purpose] => null [type] => string(7) "network" [serial] => null [icon] => null [device_state] => string(13597) "a:4:{s:15:"poller_mod_perf";a:27:{s:6:"system";d:0.1202;s:2:"os";d:0.032599999999999997;s:7:"sensors";d:0.025700000000000001;s:6:"status";d:0.00080000000000000004;s:10:"processors";d:0.53269999999999995;s:8:"mempools";d:0.1133;s:7:"storage";d:0.00080000000000000004;s:8:"netstats";d:0.47199999999999998;s:6:"hr-mib";d:0.021999999999999999;s:7:"ucd-mib";d:0.050200000000000002;s:13:"ipSystemStats";d:0.090499999999999997;s:5:"ports";d:1.1046;s:9:"bgp-peers";d:0.021700000000000001;s:15:"printersupplies";d:0.00059999999999999995;s:10:"ucd-diskio";d:0.00059999999999999995;s:4:"wifi";d:0.0016000000000000001;s:10:"p2p-radios";d:0.0011000000000000001;s:4:"ospf";d:0.34749999999999998;s:3:"sla";d:0.0012999999999999999;s:11:"pseudowires";d:0.00080000000000000004;s:14:"mac-accounting";d:0.001;s:12:"loadbalancer";d:0.00069999999999999999;s:15:"entity-physical";d:0.00020000000000000001;s:12:"applications";d:0.00089999999999999998;s:9:"fdb-table";d:0.1444;s:6:"graphs";d:0.00089999999999999998;s:4:"oids";d:0.00089999999999999998;}s:17:"poller_ports_perf";a:1:{s:4:"vlan";d:0.1332399845123291;}s:14:"poller_history";a:288:{i:1538096883;d:3.2341000000000002;i:1538096606;d:6.7492000000000001;i:1538096310;d:3.9961000000000002;i:1538095996;d:3.0249999999999999;i:1538095685;d:3.5903999999999998;i:1538095413;d:3.5851999999999999;i:1538095143;d:3.3856999999999999;i:1538094834;d:3.5752000000000002;i:1538094527;d:3.0781000000000001;i:1538094164;d:3.1539999999999999;i:1538093911;d:4.3428000000000004;i:1538093642;d:3.6230000000000002;i:1538093386;d:3.0167999999999999;i:1538093108;d:4.5301999999999998;i:1538092703;d:2.9601000000000002;i:1538092374;d:3.3117999999999999;i:1538092107;d:3.7368999999999999;i:1538091750;d:2.9855;i:1538091527;d:4.3973000000000004;i:1538091201;d:3.0099999999999998;i:1538090865;d:3.0404;i:1538090624;d:3.4723999999999999;i:1538090317;d:2.9470999999999998;i:1538090040;d:3.1560000000000001;i:1538089693;d:3.6059000000000001;i:1538089357;d:4.6970999999999998;i:1538089111;d:4.0666000000000002;i:1538088809;d:2.9973000000000001;i:1538088453;d:2.9653;i:1538088212;d:3.7945000000000002;i:1538087929;d:3.1436999999999999;i:1538087611;d:3.0897999999999999;i:1538087314;d:3.3374999999999999;i:1538087020;d:2.9289999999999998;i:1538086665;d:2.9698000000000002;i:1538086356;d:3.8460000000000001;i:1538086091;d:4.3402000000000003;i:1538085783;d:4.4097;i:1538085495;d:3.8618999999999999;i:1538085118;d:3.0468000000000002;i:1538084881;d:4.6494999999999997;i:1538084540;d:3.2532000000000001;i:1538084291;d:4.0883000000000003;i:1538083954;d:4.2942;i:1538083707;d:4.2523;i:1538083342;d:2.9864999999999999;i:1538083078;d:3.9192999999999998;i:1538082761;d:3.2778;i:1538082483;d:3.7212999999999998;i:1538082237;d:4.2850999999999999;i:1538081883;d:2.9203000000000001;i:1538081573;d:3.2700999999999998;i:1538081310;d:3.4830000000000001;i:1538080940;d:2.9014000000000002;i:1538080726;d:4.0275999999999996;i:1538080333;d:2.9708999999999999;i:1538080081;d:4.9927000000000001;i:1538079773;d:3.4756;i:1538079454;d:3.5095999999999998;i:1538079143;d:3.6776;i:1538078914;d:3.7774999999999999;i:1538078587;d:4.0484999999999998;i:1538078215;d:3.8601000000000001;i:1538077961;d:4.6565000000000003;i:1538077645;d:3.7262;i:1538077339;d:3.8149000000000002;i:1538077130;d:4.0946999999999996;i:1538076783;d:2.9457;i:1538076499;d:3.6440000000000001;i:1538076176;d:2.9975999999999998;i:1538075873;d:3.4704999999999999;i:1538075515;d:3.3658999999999999;i:1538075299;d:3.8454000000000002;i:1538074988;d:3.0110000000000001;i:1538074668;d:3.5687000000000002;i:1538074343;d:3.6577000000000002;i:1538074043;d:3.9218000000000002;i:1538073762;d:3.9792999999999998;i:1538073522;d:3.5383;i:1538073171;d:3.6278000000000001;i:1538072836;d:3.6461000000000001;i:1538072583;d:4.0179;i:1538072220;d:3.1810999999999998;i:1538071957;d:4.7098000000000004;i:1538071675;d:3.4262000000000001;i:1538071445;d:4.7660999999999998;i:1538071077;d:3.0270000000000001;i:1538070751;d:3.3416999999999999;i:1538070424;d:3.6038999999999999;i:1538070136;d:4.0270999999999999;i:1538069867;d:4.1707999999999998;i:1538069633;d:4.6867999999999999;i:1538069229;d:2.9845000000000002;i:1538068985;d:4.1532999999999998;i:1538068673;d:3.1450999999999998;i:1538068387;d:3.6192000000000002;i:1538068066;d:3.3205;i:1538067737;d:5.0822000000000003;i:1538067474;d:3.9601999999999999;i:1538067121;d:3.0867;i:1538066864;d:4.3624000000000001;i:1538066538;d:3.3744000000000001;i:1538066280;d:4.2998000000000003;i:1538065956;d:4.5049999999999999;i:1538065620;d:4.4577;i:1538065367;d:5.4419000000000004;i:1538065086;d:3.5419999999999998;i:1538064789;d:3.3999999999999999;i:1538064514;d:3.9824000000000002;i:1538064183;d:4.5289999999999999;i:1538063877;d:3.8613;i:1538063551;d:3.3601999999999999;i:1538063274;d:3.4397000000000002;i:1538063006;d:3.194;i:1538062653;d:2.9878;i:1538062370;d:5.0301;i:1538062055;d:3.7035999999999998;i:1538061802;d:3.7561;i:1538061441;d:2.9472999999999998;i:1538061176;d:3.875;i:1538060917;d:3.5076999999999998;i:1538060615;d:3.669999999999999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02;i:1538013497;d:3.0994999999999999;i:1538013181;d:3.8603999999999998;i:1538012934;d:3.9632999999999998;i:1538012655;d:3.1371000000000002;i:1538012311;d:3.3313000000000001;i:1538011999;d:4.8042999999999996;i:1538011743;d:4.4160000000000004;i:1538011403;d:3.0274000000000001;i:1538011100;d:3.7353000000000001;i:1538010818;d:3.4683999999999999;}s:17:"discovery_history";a:100:{i:1538080714;d:7.7544000000000004;i:1538058954;d:11.8148;i:1538037386;d:7.1657000000000002;i:1538015811;d:7.5838000000000001;i:1537994199;d:7.1746999999999996;i:1537972672;d:7.6186999999999996;i:1537951026;d:9.1906999999999996;i:1537929401;d:8.9390999999999998;i:1537907760;d:6.9756;i:1537886184;d:7.3825000000000003;i:1537864597;d:7.3075000000000001;i:1537843033;d:7.3891;i:1537821394;d:7.5202;i:1537799799;d:7.7005999999999997;i:1537778194;d:8.4852000000000007;i:1537756660;d:8.7713999999999999;i:1537735006;d:7.5862999999999996;i:1537713387;d:8.0109999999999992;i:1537691787;d:7.3535000000000004;i:1537670226;d:7.6965000000000003;i:1537648609;d:8.2081;i:1537626998;d:7.4366000000000003;i:1537605387;d:7.7065999999999999;i:1537583780;d:7.5105000000000004;i:1537562202;d:7.5899000000000001;i:1537540589;d:7.6036000000000001;i:1537518999;d:7.3528000000000002;i:1537497396;d:7.9557000000000002;i:1537475839;d:7.3705999999999996;i:1537454188;d:8.5061999999999998;i:1537432601;d:7.3613;i:1537411004;d:8.2899999999999991;i:1537389392;d:7.4923999999999999;i:1537367772;d:7.7808999999999999;i:1537346241;d:6.9629000000000003;i:1537324683;d:9.3427000000000007;i:1537303013;d:8.5792999999999999;i:1537281409;d:7.9107000000000003;i:1537259778;d:7.6986999999999997;i:1537238203;d:7.5811999999999999;i:1537216594;d:7.4325000000000001;i:1537194987;d:7.5598999999999998;i:1537173376;d:7.1814999999999998;i:1537151822;d:7.3376000000000001;i:1537130177;d:7.5002000000000004;i:1537108585;d:7.2328000000000001;i:1537086974;d:7.5750000000000002;i:1537065377;d:7.2988;i:1537043762;d:7.2800000000000002;i:1537022166;d:7.0979999999999999;i:1537000580;d:7.3391000000000002;i:1536978980;d:7.3795999999999999;i:1536957427;d:7.5382999999999996;i:1536935803;d:8.4991000000000003;i:1536914176;d:7.6386000000000003;i:1536892643;d:7.4509999999999996;i:1536870967;d:7.2976999999999999;i:1536849371;d:7.3731999999999998;i:1536827784;d:7.5589000000000004;i:1536806192;d:7.3960999999999997;i:1536784576;d:7.2220000000000004;i:1536762955;d:7.2169999999999996;i:1536741335;d:6.8833000000000002;i:1536719833;d:7.1026999999999996;i:1536698172;d:7.4108000000000001;i:1536676570;d:7.4114000000000004;i:1536654965;d:7.3682999999999996;i:1536633387;d:7.3731999999999998;i:1536611750;d:7.024;i:1536590174;d:6.8372999999999999;i:1536568541;d:6.9978999999999996;i:1536546983;d:7.0103999999999997;i:1536525376;d:6.8952;i:1536503781;d:7.1639999999999997;i:1536482166;d:7.2619999999999996;i:1536460579;d:6.9081000000000001;i:1536438996;d:7.0580999999999996;i:1536417384;d:7.3914;i:1536395788;d:7.3792;i:1536374186;d:7.5015000000000001;i:1536352570;d:7.0444000000000004;i:1536330988;d:7.1060999999999996;i:1536309359;d:7.4617000000000004;i:1536287808;d:6.9250999999999996;i:1536266167;d:6.8148;i:1536244568;d:6.7591999999999999;i:1536222980;d:7.0377000000000001;i:1536201409;d:6.9621000000000004;i:1536179768;d:7.9686000000000003;i:1536158170;d:7.3461999999999996;i:1536136573;d:7.5946999999999996;i:1536115020;d:7.0101000000000004;i:1536093371;d:7.4097999999999997;i:1536071785;d:7.4455;i:1536050175;d:7.4588999999999999;i:1536028587;d:7.5102000000000002;i:1536006980;d:7.3712999999999997;i:1535985388;d:6.9196;i:1535963759;d:7.6353;i:1535942219;d:7.0571000000000002;}}" [distro] => null [distro_ver] => null [kernel] => null [arch] => null ) > $attribs /opt/observium/includes/polling/functions.inc.php:484 array( [ports_ignored_count] => string(1) "2" ) SQL[SELECT * FROM `observium_processes` WHERE `process_name` = 'poller.php' AND `device_id` = '27'] ROWS[0] SQL RUNTIME[0.00035882s] SQL[INSERT INTO `observium_processes` (`process_pid`,`process_name`,`process_ppid`,`process_uid`,`process_command`,`process_start`,`device_id`) VALUES ('25849','poller.php','25848','0','php ./poller.php -h rtr-slf.qld.pnet.net.au -dd','1538952055','27')] ROWS[1] SQL RUNTIME[0.00412297s] SQL[SELECT * FROM `alert_tests` WHERE 1] ROWS[1] SQL RUNTIME[0.00033402s] Cached 1 alert rules. SQL[SELECT * FROM `alert_table` WHERE `device_id` = '27'] ROWS[0] SQL RUNTIME[0.00038695s] > $alert_rules /opt/observium/includes/polling/functions.inc.php:492 array( [2] => array( [alert_test_id] => string(1) "2" [entity_type] => string(4) "port" [alert_name] => string(17) "AAPT Transit High" [alert_message] => string(29) "The AAPT Transit is over 100M" [alert_assoc] => null [conditions] => array( [0] => array( [metric] => string(15) "ifInOctets_rate" [condition] => string(2) "ge" [value] => string(9) "100000000" ) ) [conditions_warn] => null [and] => string(1) "1" [severity] => string(4) "crit" [delay] => string(1) "0" [alerter] => string(7) "default" [enable] => string(1) "1" [show_frontpage] => string(1) "1" [suppress_recovery] => string(1) "1" [ignore_until] => null ) ) > $alert_table /opt/observium/includes/polling/functions.inc.php:493 array() ##### rtr-slf.qld.pnet.net.au [27] ##### o OS vrp o OS Group huawei o Last poll duration 3.23 seconds o Last Polled 2018-09-28 11:08:06 o SNMP Version v2c CMD[/usr/bin/fping -t 500 -c 1 -q 103.225.70.102 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0027s] STDOUT[ 103.225.70.102 : xmt/rcv/%loss = 1/1/0%, min/avg/max = 0.53/0.53/0.53 ] CMD[/usr/bin/snmpget -v2c -c 'PlatinumSNMP' -Pu -OQUs -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'rtr-slf.qld.pnet.net.au':'11164' sysObjectID.0 sysUpTime.0] CMD EXITCODE[127] CMD RUNTIME[0.0009s] STDOUT[ ] STDERR[ sh: 1: exec: /usr/bin/snmpget: not found ] SNMP ERROR - device: 27, cmd: snmpget, options: -OQUs, mib: 'SNMPv2-MIB', oid: 'sysObjectID.0 sysUpTime.0', cmd exitcode: 127, snmp error code: #900, reason: 'isSNMPable', runtime: 0.00094199180603027 SNMP ERROR - device: 27, cmd: snmpget, options: -OQUs, mib: 'SNMPv2-MIB', oid: 'sysObjectID.0 sysUpTime.0', cmd exitcode: 127, snmp error code: #900, reason: 'isSNMPable', runtime: 0.00094199180603027 SNMP STATUS[FALSE] o Device status Device is not responding to SNMP requests RRD /opt/observium/rrd/rtr-slf.qld.pnet.net.au/status.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/rtr-slf.qld.pnet.net.au/status.rrd N:0] RRD RUNTIME[0.0014s] RRD STDOUT[OK u:0.00 s:0.00 r:0.01] RRD_STATUS[TRUE] RRD /opt/observium/rrd/rtr-slf.qld.pnet.net.au/ping.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/rtr-slf.qld.pnet.net.au/ping.rrd N:0.53] RRD RUNTIME[0.0012s] RRD STDOUT[OK u:0.00 s:0.00 r:0.01] RRD_STATUS[TRUE] RRD /opt/observium/rrd/rtr-slf.qld.pnet.net.au/ping_snmp.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/rtr-slf.qld.pnet.net.au/ping_snmp.rrd N:U] RRD RUNTIME[0.0012s] RRD STDOUT[OK u:0.01 s:0.00 r:0.01] RRD_STATUS[TRUE] SQL[DELETE FROM `observium_processes` WHERE `process_pid` = '25849' AND `process_name` = 'poller.php' AND `device_id` = '27'] ROWS[1] SQL RUNTIME[0.00302505s] ./poller.php: rtr-slf.qld.pnet.net.au - 1 devices polled in 0.155 secs ##### Completed polling run at 2018-10-08 09:40:55 ##### > $db_stats /opt/observium/poller.php:217 array( [insert] => int(1) [insert_sec] => double(0.00457406) [update] => int(0) [update_sec] => int(0) [delete] => int(1) [delete_sec] => double(0.00324702) [fetchcell] => int(4) [fetchcell_sec] => double(0.0025918483734131) [fetchrow] => int(6) [fetchrow_sec] => double(0.0036671161651611) [fetchrows] => int(8) [fetchrows_sec] => double(0.022239685058594) [fetchcol] => int(0) [fetchcol_sec] => int(0) [total] => int(20) [total_sec] => double(0.036319729597168) ) NOTE, $config['snmp']['hide_auth'] is set to TRUE, snmp community and snmp v3 auth hidden from debug output. o Devices Polled 1 o Poller Time 0.155 secs o Memory usage 12MB (peak: 14MB) o MySQL Usage Insert[1/0.005s] Update[0/0s] Delete[1/0.003s] Cell[4/0.003s] Row[6/0.004s] Rows[8/0.022s] Col[0/0s] (0.036s 23.432%) o RRDTool Usage update[3/0.004s] (0.004s 2.475%) o SNMP Usage snmpget[1/0.001s] (0.001s 0.608%) RRD PIPE CLOSE[TRUE] > $snmp_stats /opt/observium/poller.php:279 array( [snmpget] => array( [count] => int(1) [time] => double(0.00094199180603027) ) ) From: observium <observium-bounces(a)observium.org <mailto:observium-bounces@observium.org> > On Behalf Of Adam Armstrong via observium Sent: Monday, 8 October 2018 8:38 AM To: Mal via observium <observium(a)observium.org <mailto:observium@observium.org> > Cc: Adam Armstrong <adama(a)memetic.org <mailto:adama@memetic.org> > Subject: Re: [Observium] FW: Can't add Devices/Not polling Do: ./poller.php -h <hostname> -dd And show the output. Adam. Sent from BlueMail <http://www.bluemail.me/r?b=13688> On 7 Oct 2018, at 23:33, Mal via observium <observium(a)observium.org <mailto:observium@observium.org> > wrote: From: mal(a)platinumnetworks.com.au <mailto:mal@platinumnetworks.com.au> <mal(a)platinumnetworks.com.au <mailto:mal@platinumnetworks.com.au> > Sent: Thursday, 4 October 2018 8:39 PM To: 'Observium' <observium(a)observium.org <mailto:observium@observium.org> > Subject: Can't add Devices/Not polling Hi all – my Observium installed has just decided to stop polling and reports all devices as down. I also can’t add new devices. I thought it may have been a lack of disk space so today I have updated to the current subscription version, ran the housekeeping script and cleared out as much off the machine as I can but there has been no change. My RRD directory is only about 5 G and I have around 4G free on that drive so it is not obvious to me that there is a lack of available space. I’ve been having trouble with the firewall config on that host so I also disabled the firewall in case it was blocking traffic. I can ping all the devices I am monitoring from this host and I have another SNMP tool monitoring some of the same devices successfully. So I am pretty certain it is the Observium host that is the location of the problem – I’m just not certain about what could be the problem… Below is the error I receive when I try to add a device I have checked the event logs but there are not even any entries in there to reflect that I have even tried to add a device let alone anything that will give me an indication as to what the problem is. Needless to say, after several hours trying to troubleshoot this I would really appreciate any feedback or direction! Thanks in advance Mal _____ observium mailing list observium(a)observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

2 2

Can ifAlias_persist include Ubuntu 18.04 config please
by Pieter De Wit 08 Oct '18

08 Oct '18

Hi Devs, Can ifAlias_persist please be updated to include Ubuntu 18.04's way of config files ? 18.04 now stores files in /etc/network/interfaces.d/* (might be since 17 something) Thanks Pieter

1 0

FW: Can't add Devices/Not polling
by mal＠platinumnetworks.com.au 08 Oct '18

08 Oct '18

From: mal(a)platinumnetworks.com.au <mal(a)platinumnetworks.com.au> Sent: Thursday, 4 October 2018 8:39 PM To: 'Observium' <observium(a)observium.org> Subject: Can't add Devices/Not polling Hi all - my Observium installed has just decided to stop polling and reports all devices as down. I also can't add new devices. I thought it may have been a lack of disk space so today I have updated to the current subscription version, ran the housekeeping script and cleared out as much off the machine as I can but there has been no change. My RRD directory is only about 5 G and I have around 4G free on that drive so it is not obvious to me that there is a lack of available space. I've been having trouble with the firewall config on that host so I also disabled the firewall in case it was blocking traffic. I can ping all the devices I am monitoring from this host and I have another SNMP tool monitoring some of the same devices successfully. So I am pretty certain it is the Observium host that is the location of the problem - I'm just not certain about what could be the problem. Below is the error I receive when I try to add a device I have checked the event logs but there are not even any entries in there to reflect that I have even tried to add a device let alone anything that will give me an indication as to what the problem is. Needless to say, after several hours trying to troubleshoot this I would really appreciate any feedback or direction! Thanks in advance Mal

2 1

test
by Adam Armstrong 05 Oct '18

05 Oct '18

test

3 2

test
by Mike Stupalov 02 Oct '18

02 Oct '18

ignore mail -- Mike Stupalov Observium Limited, http://observium.org

2 1

empty poller wrapper history
by Tomasz Karczewski 02 Oct '18

02 Oct '18

Hi, After update poller wrapper history has stopped drawing poller wrapper history. I attached screen. Thanks for response. Tomasz Karczewski Administrator Sieci <mailto:tkarczewski@man.olsztyn.pl> tkarczewski(a)man.olsztyn.pl <http://www.man.olsztyn.pl> http://www.man.olsztyn.pl <http://www.uwm.edu.pl> http://www.uwm.edu.pl tel. (89) 523 45 55 fax. (89) 523 43 47 Ośrodek Eksploatacji i Zarządzania Miejską Siecią Komputerową OLMAN w Olsztynie Uniwersytet Warmińsko-Mazurski w Olsztynie

3 8

apps
by Arnoldo Vidal Bravo 01 Oct '18

01 Oct '18

hi, i can't do it show apps menu or enable it, please help -- Saluda cordialmente

2 2

make selinux enforcing again
by David Pinkerton 01 Oct '18

01 Oct '18

As Red Hat consultant it makes me sad to see the first instruction to install software is to disable SELinux. It really isn't that hard to learn. My observium installation (on RHEL 7) Assuming Observium is installed in /opt/observium # ensure semange is installed yum install policycoreutils-python # set policy to allow apache to write to observium directories # this could be restricted to read-only on all except rrd & logs. semanage fcontext -a -t httpd_sys_rw_content_t "/opt/observium(/.*)?" # apply policy restorecon -R -v /opt/observium <http://apac.redhat.com/>

5 5

Open Street Map Leaflet
by Pieter De Wit 01 Oct '18

01 Oct '18

Hey Guys, This is a cosmic "issue" but an annoying one for us, I do understand that it won't effect a lot of people. We have systems in Fiji that we monitor and one of them happen to be at location: -16.84368611 -179.96583333 Most of the other systems are located "to the left" which happens to be across the 180 degree mark - or the line where -179.99999 and 179.99999 are next to each other. The problem is the map doesn't like to display this, since it displays either one, depending on where you are zoomed into. The "overview map" also shows the entire world, since the data is spread from 179 -> -179 Is there an easy way to fix this ? Thanks !

1 0