- observium - lists.observium.org

Edit existing alert
by Todd Hank 14 Sep '17

14 Sep '17

I am certainly a newbie yet and I am playing around with alerts. I created a couple alerts that I would like to edit. I do not see a way to edit them. Any Advice? Thanks, Todd Hank Senior Network Administrator (920) 749-0444 Ext. 128 Todd.Hank(a)i-car.com STAY CONNECTED: [http://nebula.i-car.com/i-car/01_Facebook.gif]<https://www.facebook.com/icareducation> [http://nebula.i-car.com/i-car/02_Twitter.gif] <https://www.twitter.com/i_car_education> [http://nebula.i-car.com/i-car/03_Instagram.gif] <https://www.instagram.com/icar_education> [http://nebula.i-car.com/i-car/04_LinkedIn.gif] <https://www.linkedin.com/company-beta/40619> [http://nebula.i-car.com/i-car/05_YouTube.gif] I-CAR.com<http://www.i-car.com> | RTS<http://rts.i-car.com/> | Collision Reporter Magazine<https://www.i-car.com/collisionreporter> [http://nebula.i-car.com/i-car/i-car_logo.gif]<https://www.i-car.com> ________________________________ This message, including any attachments, is intended only for the use of the individual or entity to which it is addressed, and may contain confidential information. Please do not disseminate this message without the permission of the sender. If you have received this communication in error, please notify the sender by reply e-mail, and delete the original message, and all copies, from your system, without reading it. Any dissemination, distribution or copying of this communication is strictly prohibited, and may be a violation of applicable laws.

2 5

New error after update to latest SVN (stable branch)
by Shon Elliott 13 Sep '17

13 Sep '17

Hi Observium List, We updated Observium to the latest svn stable branch today. I made sure we had ran the update, so it shows that everything is up to date, including the database. We found that we ran into a snag when adding new users to the system via the web interface. I was able to add the user via the adduser.php script, but it's missing some data. When I went to go edit it, it logged the same error. Here are the excerpts of the errors below, one for adding the user, and one for editing the user added via adduser.php. [Tue Sep 12 14:23:32.609888 2017] [:error] [pid 42518] [client 1.2.3.4:51614] PHP Fatal error: Call to undefined function hash_equals() in /usr/local/www/observium/html/includes/functions.inc.php on line 313, referer: http://xxx/adduser/ [Tue Sep 12 14:26:36.631482 2017] [:error] [pid 42518] [client 1.2.3.4:10867] PHP Fatal error: Call to undefined function hash_equals() in /usr/local/www/observium/html/pages/edituser.inc.php on line 125, referer: http://xxx/edituser/user_id=13/ Any ideas? Kind Regards, Shon Elliott, KK6TOO Level 3 IP/Routing/Security Network Engineer [unwired-new-logo] (559) 476-9463 - Cell (559) 261-4444 x 129 - Office (559) 943-1025 - Direct selliott(a)getunwired.com<mailto:selliott@getunwired.com> www.getunwired.com<http://www.getunwired.com/>

3 5

One more for the customOID topic
by Jesper Frank Nemholt 13 Sep '17

13 Sep '17

So I also upgraded to the latest and got the autodiscovery on custom OIDs. Didn't have the best effect on my system as it mapped hundreds of individual Isilon nodes to a long range of custom OIDs I had created. So lessons learned / feature requests : - Previously one could pick (one by one or multi select) the devices to be covered in a specific custom OID. THis option seems to have gone now. I'd like that option back, or alternatively be able to somehow filter or group devices. I also use the combined line or stack graphs for certain things and sometime need to show just a group of devices and not all. Right now with the new version I can only show either a single device or all devices as I cannot create custom OID groups and then narrow down what devices to show there. - On systems like Isilon where you may want to both have cluster wide data (so polling the cluster alias) but also monitor each node in the cluster, the lack of the above mentioned filtering/grouping is a problem as currently the custom OID will only work for me if I delete all individual nodes and only monitor the cluster alias. On the other hand, now Servertech Sentry4 devices are better supported, so the net outcome of the upgrade was still positive for me. /Jesper

2 2

Feature idea: custom graphs
by Jesse Defer 12 Sep '17

12 Sep '17

Prior to the recent changes to Custom OIDs (r8738~r8741) we had been abusing the feature to create custom graphs containing multiple hosts. For example we had a graph of emails delivered that combined all of our email servers in one. Now with OID discovery added and manual association removed that graph goes from 20 hosts to 600 and is no longer very useful. I think moving some of the previous functionality of Custom OIDs into it's own Custom Graph feature would be very useful and welcome feedback on the idea. Thanks, Jesse DeFer Arizona State University

5 15

Ports down, but not shown?
by Robert Williams 11 Sep '17

11 Sep '17

Hi all, I've got 12 ports showing as 'Down', both on the main page here... ...and on the menu: However, when you click the link, you don't get any results: (the link goes to: https://observius.cdc.local/ports/state=down/ignore=0/ ) So... How can I find out what/where/how these 12 ports are, so I can 'resolve' them please? Cheers! Robert Williams Custodian Data Centres https://www.CustodianDC.com

4 9

Delete device from custom mod list
by Simon Mousey Smith 11 Sep '17

11 Sep '17

Hi All Is the is a way to delete a device from a Custom OIDs? I use a custom oid to display hotspot users logged in via mikrotiks at 2 sites, however I’ve just seen the OID page has had an update and is showing ALL(12) of our mikrotik devices? I only want to show 2 of our devices!? Regards Simon

1 0

tp-link uptime
by Simon Mousey Smith 11 Sep '17

11 Sep '17

Hi All Im not sure if its Observium or TP-Link I should be asking really but ill ask in both places? Observium told me, one of our switches rebooted (which seemed odd as nobody can gain physical access to it) I checked observium and that shows an uptime of 16h 20m 30s When I snmpwalk the switch I can see DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (5883922) 16:20:39.22 But the TP-Link web panel shows RunTime: 332 day - 2 hour - 2 min - 39 sec ??? Any suggestions would be helpful :) Regards Simon

2 2

Traffic comparison - "No auth" error message
by Youssef BENGELLOUN - ZAHR 11 Sep '17

11 Sep '17

2 4

R8834 breaks rrdtool
by Ron Marosko 10 Sep '17

10 Sep '17

Howdy Guys, Looks like something broke between r8833 and r8834: root@observium:/opt/observium# ./poller.php -h 1198 ___ _ _ / _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___ | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \ | |_| || |_) |\__ \| __/| | \ V / | || |_| || | | | | | \___/ |_.__/ |___/ \___||_| \_/ |_| \__,_||_| |_| |_| Observium Professional 17.9.8834 http://www.observium.org ##### Starting polling run at 2017-09-09 18:08:42 ##### ##### cityhall-3750e.domain[1198] ##### o OS ios o OS Group cisco o Last poll duration 6.91 seconds o Last Polled 2017-09-09 18:08:04 o SNMP Version v2c o Device status Device is reachable by PING (0.89ms) and SNMP (12.38ms) PHP Fatal error: Uncaught Error: Call to undefined function str_replace_first() in /opt/observium/includes/rrdtool.inc.php:485 Stack trace: #0 /opt/observium/includes/rrdtool.inc.php(620): rrdtool_generate_filename('status.rrd', Array) #1 /opt/observium/includes/polling/functions.inc.php(561): rrdtool_update_ng(Array, 'status', Array) #2 /opt/observium/poller.php(172): poll_device(Array, Array) #3 {main} thrown in /opt/observium/includes/rrdtool.inc.php on line 485 Dropping back to r8833, the poll process runs fine. .Ron -- Ron Marosko, Jr. . . . . . . . . . . . . . . . . . . . . . . . . . . CCIE No. 4526 (R/S), NN5DX Senior Network Engineer RJR Services, Inc. 1108 West Dickinson Blvd, Suite A Fort Stockton, TX 79735 USA o: +1 432 336 5600 x115 c: +1 432 290 6344 e: <mailto:ron@rjr-services.com> ron(a)rjr-services.com pgp pubkey: <http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x778B3B0258AB8B5C> 0x58AB8B5C "To know me is to fly with me." -- This message has been scanned by E.F.A. Project and is believed to be clean.

2 2

FW: Problem with graphs (-nan)
by Peter Derissen 09 Sep '17

09 Sep '17

Hello, Currently Eurofiber is testing Observium in our live network. So far it runs smooth. We only have 1 problem. The graphs are empty (-nan). My guess its a config.php error but im not sure. I have added a screenshot and the config.php file. Regards, Met vriendelijke groet, Peter Derissen Eurofiber Nederland ******** IMPORTANT NOTICE ******** This e-mail (including any attachments) may contain information that is confidential or otherwise protected from disclosure and it is intended only for the addressees. If you are not the intended recipient, please note that any copying, distribution or other use of information contained in this e-mail (and its attachments) is not allowed. If you have received this e-mail in error, kindly notify us immediately by telephone or e-mail and delete the message (including any attachments) from your system. Please note that e-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be subject of unauthorized interception or other interference without the knowledge of sender or recipient. Eurofiber only sends and receives e-mails on the basis that Eurofiber is not responsible for any such computer viruses, corruption or other interference or any consequences thereof. Eurofiber Nederland B.V. is registered in the Chamber of Commerce of Amsterdam with number 34134377, VAT number NL 8088.51.524 B01.

5 8

Graph CheckPoint per VSX Concurrent connections
by MAILLET Julien 08 Sep '17

08 Sep '17

Hello, My checkpoint firewall have a running graph for global concurrent connections CHECKPOINT-MIB::fwNumConn.0 = 169 CHECKPOINT-MIB::fwPeakNumConn.0 = 1409 Any chance to add possibility to graph per vsx concurrent connections ? CHECKPOINT-MIB::vsxCountersVSId.1.0 = Counter32: 0 CHECKPOINT-MIB::vsxCountersVSId.2.0 = Counter32: 1 CHECKPOINT-MIB::vsxCountersVSId.3.0 = Counter32: 2 CHECKPOINT-MIB::vsxCountersVSId.4.0 = Counter32: 4 CHECKPOINT-MIB::vsxCountersVSId.5.0 = Counter32: 5 CHECKPOINT-MIB::vsxCountersConnNum.1.0 = Counter32: 20 CHECKPOINT-MIB::vsxCountersConnNum.2.0 = Counter32: 6424 CHECKPOINT-MIB::vsxCountersConnNum.3.0 = Counter32: 0 CHECKPOINT-MIB::vsxCountersConnNum.4.0 = Counter32: 0 CHECKPOINT-MIB::vsxCountersConnNum.5.0 = Counter32: 1499 CHECKPOINT-MIB::vsxCountersConnPeakNum.1.0 = Counter32: 4526 CHECKPOINT-MIB::vsxCountersConnPeakNum.2.0 = Counter32: 3264 CHECKPOINT-MIB::vsxCountersConnPeakNum.3.0 = Counter32: 0 CHECKPOINT-MIB::vsxCountersConnPeakNum.4.0 = Counter32: 0 CHECKPOINT-MIB::vsxCountersConnPeakNum.5.0 = Counter32: 4401 Julien

1 0

Graphs Not Showing (-nan)
by Peter Derissen 08 Sep '17

08 Sep '17

Hello, After filtering and changing some stuff with caching and cron jobs ive got observium running smooth. Only my graphs arnt showing? Any idea? Met vriendelijke groet, Peter Derissen Eurofiber Nederland Network Engineer Safariweg 25-31 +31 (0)6 11587110 3605 MA Maarssen [EF-logo_rood_RGB -handtekening]<http://www.eurofiber.nl/> Volg ons op Twitter<https://twitter.com/Eurofiber> | Linkedin<https://www.linkedin.com/company/eurofiber> | Youtube<https://www.youtube.com/user/Eurofibergroup> [cid:image002.png@01D225FF.7ECDA420]<http://bit.ly/2eaBgRh> ******** IMPORTANT NOTICE ******** This e-mail (including any attachments) may contain information that is confidential or otherwise protected from disclosure and it is intended only for the addressees. If you are not the intended recipient, please note that any copying, distribution or other use of information contained in this e-mail (and its attachments) is not allowed. If you have received this e-mail in error, kindly notify us immediately by telephone or e-mail and delete the message (including any attachments) from your system. Please note that e-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be subject of unauthorized interception or other interference without the knowledge of sender or recipient. Eurofiber only sends and receives e-mails on the basis that Eurofiber is not responsible for any such computer viruses, corruption or other interference or any consequences thereof. Eurofiber Nederland B.V. is registered in the Chamber of Commerce of Amsterdam with number 34134377, VAT number NL 8088.51.524 B01.

1 0

Win2012R2
by Jacek.Dabrowski＠selgros.pl 08 Sep '17

08 Sep '17

Hello, Can anyone know why observium bad recognizes the operating system ? [cid:image001.png@01D3271E.D2458570][cid:image002.png@01D3271E.D2458570] Jacek Dąbrowski Koordynator Administratorów IT [cid:image005.jpg@01D3271E.E559DC10] Transgourmet Polska Sp. z o.o. Zamenhofa 133, 61-131 Poznań, Polska tel.: +48 61 874 20 17 kom.:+48 604 069 933 E-mail: Jacek.Dabrowski(a)selgros.pl www.selgros.pl<http://www.selgros.pl> www.selgros24.pl<http://www.selgros24.pl> www.transgourmet.pl<http://www.transgourmet.pl> Transgourmet Polska Sp. z o.o. jest zarejestrowana w Sądzie Rejonowym Poznań-Nowe Miasto i Wilda w Poznaniu, Wydział VIII Gospodarczy Krajowego Rejestru Sądowego pod nr KRS: 0000045597. NIP: PL 781-10-11-998, REGON 630375413. Wysokość kapitału zakładowego: 310.000.000,00 złotych. Zapraszamy do korzystania z aplikacji HELPDESK<https://horologium>

4 6

Adding new graph
by MAILLET Julien 06 Sep '17

06 Sep '17

Hello, I'm following this to add a custom graph but it seems outaded http://docs.observium.org/developing/add_graph/ I try and use the *new* format of graphing poller (Examples are in NS-ROOT-MIB). So I created a file in $basedir/includes/polling/graphs/ but graph still don't work. Any new procedure available ? Julien

2 6

STOP SUBSCRIPTION
by Idriss SOIDIKI 06 Sep '17

06 Sep '17

Hello, I want stop receive the mailing list, please Thank you --

2 1

Device description in email template
by Richard Wigzell 06 Sep '17

06 Sep '17

Hello, what is the placeholder or keyname to use to get the device description / purpose added to the email alert template? [cid:image001.jpg@01CE9215.D39244B0]<https://www.it.ox.ac.uk/> Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN T: 01865 616282 www.it.ox.ac.uk<https://www.it.ox.ac.uk/>

1 0

CyberPower PDU compatibility
by Kaya Saman 05 Sep '17

05 Sep '17

Hi, I've been recommended a PDU by CyberPower model: PDU15SWHVIEC8FNET and was wondering about the support if-at-all in Observium. Already I have had a bad experience with Eaton and switching to APC was much better. Would anyone be able to provide any information as to whether this make of PDU will work well with Observium and Net-snmp? Many thanks. Kaya

2 2

Traffic Summary on the front page
by Gumilar Siegfried 05 Sep '17

05 Sep '17

Hello, I just noticed the addition of a new element to the Traffic Summary on the front page: [cid:image001.png@01D32563.BD4879F0] I like the fact that we now also have a history of the Peering to Transit Ratio directly on the front page. But I am missing an information about the timeframe that is displayed here. Could you make it look like this? [cid:image003.png@01D32564.D6332630] That would be awesome! Regards, Siegfried

4 11

Re: [Observium] Traffic Summary on the front page
by Youssef BENGELLOUN - ZAHR 04 Sep '17

04 Sep '17

1 0

mib folder
by Tomasz.Kwiecien＠nordea.com 31 Aug '17

31 Aug '17

Hi, I know that you can't simply add mibs to observium :) I just want to add mib, so I can use object names instead of OID in code. I've added in include/definitions/os.inc.php: $os = "alteon-ad"; $config['os'][$os]['mibs'][] = "ALTEON-CHEETAH-NETWORK-MIB"; And try add ha status for this device using $alteon['hastatus'] = snmpwalk_cache_oid($device, 'vrrpInfoHAState', array(), 'ALTEON-CHEETAH-NETWORK-MIB'); In debug mode I can see errors /usr/bin/snmpbulkwalk -t '5' -r '3' -v2c -c 'something' -Pu -OQUs -m ALTEON-CHEETAH-NETWORK-MIB -M /opt/observium/mibs 'udp':'myDevice':'161' vrrpInfoHAState Cannot find module (ALTEON-CHEETAH-NETWORK-MIB) But file exist in 2 locations: /opt/observium/mibs/nortel/ALTEON-CHEETAH-SWITCH-MIB /opt/observium/mibs/alteon/ALTEON-CHEETAH-SWITCH-MIB How can I map this mib to alteon-ad os, so snmp commands would have options: -m ALTEON-CHEETAH-NETWORK-MIB -M /opt/observium/mibs/alteon:/opt/observium/mibs/rfc Instead of: -m ALTEON-CHEETAH-NETWORK-MIB -M /opt/observium/mibs ? Best regards, Tomasz Kwiecień Nordea | Network Security Operations Visit me: Łuzycka 8C, Gdynia Tel: +48 586671348 E-mail: tomasz.kwiecien(a)nordea.com<mailto:tomasz.kwiecien@nordea.com> Web: nordea.com<http://http/www.nordea.com> Nordea Bank AB (publ). Company registration number/VAT number 516406-0120/SE663000019501. The board is domiciled in Stockholm, Sweden This e-mail may contain confidential information. If you receive this e-mail by mistake, please inform the sender, delete the e-mail and do not share or copy it.

2 2

Custom Mib
by Jacek.Dabrowski＠selgros.pl 31 Aug '17

31 Aug '17

Hello, How to add custom MIB for an example device [cid:image001.jpg@01D3223C.619CBB40] Jacek Dąbrowski Koordynator Administratorów IT [cid:image002.jpg@01D3223C.619CBB40] Transgourmet Polska Sp. z o.o. Zamenhofa 133, 61-131 Poznań, Polska tel.: +48 61 874 20 17 kom.:+48 604 069 933 E-mail: Jacek.Dabrowski(a)selgros.pl www.selgros.pl<http://www.selgros.pl> www.selgros24.pl<http://www.selgros24.pl> www.transgourmet.pl<http://www.transgourmet.pl> Transgourmet Polska Sp. z o.o. jest zarejestrowana w Sądzie Rejonowym Poznań-Nowe Miasto i Wilda w Poznaniu, Wydział VIII Gospodarczy Krajowego Rejestru Sądowego pod nr KRS: 0000045597. NIP: PL 781-10-11-998, REGON 630375413. Wysokość kapitału zakładowego: 310.000.000,00 złotych. Zapraszamy do korzystania z aplikacji HELPDESK<https://horologium>

1 0

Front page graphs
by Philippe Hurtubise 29 Aug '17

29 Aug '17

Hi, I made a fresh install 2-3 week ago. I added mini graphs on the frontpage. It worked out for 2 weeks fine, but now the graph are incomplete. Like no data is received from the device which is an HP Procurve network switch. See image, between August 18 and 24 nothing on the graph. [cid:image001.png@01D3200E.75EFFF10] Is there something to do before reinstalling Observium fresh. Thanks

3 8

Slow page when accessing the Syslog message
by dorje2007＠seznam.cz 29 Aug '17

29 Aug '17

Dears, in my Observium, i have about 80M records in the Syslog message. When i want to access it via Observium - Syslog page, it take about 10-15 minutes. My HW is : 8 GB RAM, 8 cores, HyperV Would you be so kind to let me know, how can i tune it ? Also the other pages of Observium are quite slow Thank you

3 5

Blank Screen After Login
by İhsan Doğan 28 Aug '17

28 Aug '17

Hello, I’ve made a fresh install of Observium and during the initial setup I was using the mysql authentication type. After adding a few data sources (devices), I’ve switched to Radius authentication. In my config.php, I’ve added/changed these lines: $config['auth_mechanism'] = "radius"; $config['auth_radius_server'] = array(‚1.2.3.4'); $config['auth_radius_port'] = 1812; $config['auth_radius_secret'] = 'top_secret'; $config['auth_radius_method'] = 'PAP'; $config['auth_radius_groupmemberattr'] = 'Filter-Id'; $config['auth_radius_groups']['super_admin']['level'] = 10; $config['auth_radius_groups'][’user']['level'] = 7; The authentication works very well, but after logging in, I’m getting only an empty page an empty page. Did I miss something with the configuration? What can be the reason for the empty page? -Ihsan -- ihsan(a)dogan.ch http://blog.dogan.ch/

4 6

Re: [Observium] Important polling time increase since upgrade to r8697
by Youssef BENGELLOUN - ZAHR 26 Aug '17

26 Aug '17

4 17

Alerting
by Jacek.Dabrowski＠selgros.pl 25 Aug '17

25 Aug '17

Hello, I have a strange problem with wrong alerts. Temperatures are within the acceptable range, what is wrong ??? [cid:image001.png@01D31D7E.09BBE530] [cid:image002.png@01D31D7E.09BBE530] Jacek Dąbrowski Koordynator Administratorów IT [cid:image005.jpg@01D31D7E.374B8FA0] Transgourmet Polska Sp. z o.o. Zamenhofa 133, 61-131 Poznań, Polska tel.: +48 61 874 20 17 kom.:+48 604 069 933 E-mail: Jacek.Dabrowski(a)selgros.pl www.selgros.pl<http://www.selgros.pl> www.selgros24.pl<http://www.selgros24.pl> www.transgourmet.pl<http://www.transgourmet.pl> Transgourmet Polska Sp. z o.o. jest zarejestrowana w Sądzie Rejonowym Poznań-Nowe Miasto i Wilda w Poznaniu, Wydział VIII Gospodarczy Krajowego Rejestru Sądowego pod nr KRS: 0000045597. NIP: PL 781-10-11-998, REGON 630375413. Wysokość kapitału zakładowego: 310.000.000,00 złotych. Zapraszamy do korzystania z aplikacji HELPDESK<https://horologium>

3 4

Is there a trick to getting custom logos working?
by austin wonderly 24 Aug '17

24 Aug '17

Hello, I'm trying to get a custom logo working on my install with a png file. The file has the following properties: [image: Inline image 1] Is located in the /html/images directory: [image: Inline image 2] And has been configured using the following config line: $config['web']['logo'] = "logo-dk.png"; but for some reason, the logo is not updating in the web gui. Is there anything that I can try to get this working properly?

3 7

Creating alerts
by Jacek.Dabrowski＠selgros.pl 24 Aug '17

24 Aug '17

Hello, I want to create alerts for individual people from the groups (marked) (example in checker associations I type equals Printers not working) It was only when I founded a new group it works, but why duplicate the entities. Featured objects are not groups? [cid:image004.png@01D31CCD.50C2BF50] [cid:image001.png@01D31CCC.4B850030] Jacek Dąbrowski Koordynator Administratorów IT [cid:image005.jpg@01D31CCD.50C2BF50] Transgourmet Polska Sp. z o.o. Zamenhofa 133, 61-131 Poznań, Polska tel.: +48 61 874 20 17 kom.:+48 604 069 933 E-mail: Jacek.Dabrowski(a)selgros.pl www.selgros.pl<http://www.selgros.pl> www.selgros24.pl<http://www.selgros24.pl> www.transgourmet.pl<http://www.transgourmet.pl> Transgourmet Polska Sp. z o.o. jest zarejestrowana w Sądzie Rejonowym Poznań-Nowe Miasto i Wilda w Poznaniu, Wydział VIII Gospodarczy Krajowego Rejestru Sądowego pod nr KRS: 0000045597. NIP: PL 781-10-11-998, REGON 630375413. Wysokość kapitału zakładowego: 310.000.000,00 złotych. Zapraszamy do korzystania z aplikacji HELPDESK<https://horologium>

3 4

Slow page when accessing the Syslog message
by dorje2007＠seznam.cz 24 Aug '17

24 Aug '17

Dears, in my Observium, i have about 800.000 Syslog messages. When i want to access it via Observium - Syslog page, it take about 10-15 minutes. My HW is : 8 GB RAM, 8 cores, HyperV Would you be so kind to let me know, how can i tune it ? Also the other pages of Observium are quite slow Thank you

1 0

VDX6740 and flexport support
by Youssef BENGELLOUN - ZAHR 23 Aug '17

23 Aug '17

2 5

devices without snmp
by Hans Wolters 18 Aug '17

18 Aug '17

Dear all, Currently we are looking into the different option to get data from NSX Edge devices. Since snmp is not available on them we used the api to get the statistic information. Currently we store those values in a database. We would like to know what would be the best way to import this data into observium. Our goal is to have a generic solution that we can use for all kinds of data gathered from devices without snmp. We are also willing to contribute this to the observium community. >From what I have seen we have several options: 1. using an agent to provide the data on the agent port. 2. write an application. Both options would not make it very flexible. Could you please advise? Best regards, Hans Wolters

1 0

Module LM-SENSORS-MIBS missing?
by Kelley, Ronald E. 17 Aug '17

17 Aug '17

Any guidance appreciated ... Cron <root@observium> [ -x /usr/lib/php5/sessionclean ] && /usr/lib/php5/sessionclean Error message: MIB search path: /opt/observium/mibs Cannot find module (LM-SENSORS-MIB): At line 0 in (none) MIB search path: /opt/observium/mibs Cannot find module (LM-SENSORS-MIB): At line 0 in (none) Version Information Observium CE 0.16.10.8128 (6th October 2016) OS Linux 3.16.0-4-amd64 [amd64] (Debian 8.9) Apache Apache PHP 5.6.30-0+deb8u1 (OPcache: ENABLED) Python 2.7.9 MySQL 5.5.57-0+deb8u1 (extension: mysqli 5.5.57) SNMP NET-SNMP 5.7.2.1 RRDtool 1.4.8 Statistics DB size 799MB RRD size 6.44GB Devices 182 Ports 744 IPv4 Addresses 220 IPv4 Networks 61 IPv6 Addresses 11 IPv6 Networks 2 Services 0 Applications 0 Processors 441 Memory pools 788 Storage Entries 30 Disk I/O Entries 4 HR-MIB Entries 1089 Entity-MIB Entries 0 Syslog Entries 0 Eventlog Entries 3332428 Sensors 396 Printer Supplies 132 Netscaler VServers 0 Netscaler Services 0 Virtual Machines 0 IP SLAs 0 Ronald Kelley Director of Network Hospitals, IT Operations Information Technology Division Houston Methodist Houston Methodist. Leading Medicine. U.S. News & World Report has recognized Houston Methodist as one of the nation’s top 20 hospitals, placing it for the second time on the magazine’s prestigious Honor Roll. It is also designated as a Magnet hospital for excellence in nursing. Visit us at houstonmethodist.org. Follow us at twitter.com/MethodistHosp and facebook.com/HoustonMethodist. ***CONFIDENTIALITY NOTICE*** This e-mail is the property of Houston Methodist and/or its relevant affiliates and may contain restricted and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. Thank you.

2 2

Customer Records Missing on rebuild
by Mal Evans 17 Aug '17

17 Aug '17

Hi - I did a full rebuild of Observium and restored the database. I previously had the ability to view 'Customers'. I can still see the Customers item in the Ports drop down but there are no entries. I can see that there are no records in the Customers table in the db. Since the customers were generated by polling the devices I thought this might just be a short term problem however after nearly 24 hours there are still no customer entries. I am wondering if I have missed something in the config or if perhaps this is because I have only installed the community edition initially whereas we had previously used the subscription edition including the traffic accounting functionality? Not sure where to start investigating the issue so would appreciate any suggestions. Cheers Mal

2 4

Server port description
by Pieter De Wit 17 Aug '17

17 Aug '17

Hi Guys, What effect does the “Server:” port description have “inside” observium - I can’t see anything. Can we get a server tab under the ports menu perhaps ? (I am using the stable SVN so this might already be implemented) (Core etc has the effect of putting it under a certain tab etc) Thanks, Pieter

1 0

Found bug? in p2p_radios poller / discovery
by Lyndon Labuschagne 16 Aug '17

16 Aug '17

Hello I am running Observium 17.7.8697 (stable), I also tried rolling but seem to have the same issue I noticed some radios on our network did not have the P2P radio tab while others did, in some cases these where identical radios with identical firmware. When I poll the devices with -dd I get the following The poller seems to push an error "ERROR[Error in query: (Column 'radio_name' cannot be null) 1048]” Now if I take and change the 8th position from NULL and add the “radio name” I can then see the P2P Radio tab in Observium and the correct information is visible, when the poller runs again the “radio_name” is removed "INSERT INTO `p2p_radios` (`device_id`,`radio_mib`,`radio_index`,`radio_tx_freq`,`radio_rx_freq`,`radio_tx_power`,`radio_rx_level`,`radio_name`,`radio_bandwidth`,`radio_modulation`,`radio_total_capacity`,`radio_standard`,`radio_loopback`,`radio_tx_mute`,`radio_eth_capacity`,`radio_e1t1_channels`,`radio_cur_capacity`) VALUES ('1150','ubnt-airmax-mib','1.128.42.168.46.239.89','5195000','5195000','27','-65',NULL,NULL,NULL,'146250000',NULL,NULL,NULL,NULL,NULL,'146250000’)]” More details output below if needed ##### Module Start: p2p-radios ##### SQL[SELECT * FROM `p2p_radios` WHERE `device_id` = '1150'] ROWS[1] SQL RUNTIME[0.00084591s] o UBNT-AirFIBER-MIB UBNT-AirFIBER-MIB CMD[/usr/bin/snmpwalk -t '1' -r '3' -v1 -c 'MTsnmpRO99' -Pu -OQUs -m UBNT-AirFIBER-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ubiquiti 'udp':'sectornorth.highsite.kzn.domain.co.za':'161' airFiberConfigIndex] CMD EXITCODE[0] CMD RUNTIME[0.1514s] STDOUT[ ] All quotes stripped from snmp output, also for indexes and values! SNMP STATUS[TRUE] o UBNT-AirMAX-MIB CMD[/usr/bin/snmpwalk -t '1' -r '3' -v1 -c 'MTsnmpRO99' -Pu -OQUs -m UBNT-AirMAX-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ubiquiti 'udp':'sectornorth.highsite.kzn.domain.co.za':'161' ubntRadioEntry] CMD EXITCODE[0] CMD RUNTIME[0.1872s] STDOUT[ ubntRadioIndex.1 = 5 ubntRadioMode.1 = apwds ubntRadioCCode.1 = 511 ubntRadioFreq.1 = 5195 ubntRadioDfsEnabled.1 = false ubntRadioTxPower.1 = 27 ubntRadioDistance.1 = 5550 ubntRadioChainmask.1 = 3 ubntRadioAntenna.1 = AM-5G20-90 - 20 dBi ] All quotes stripped from snmp output, also for indexes and values! SNMP STATUS[TRUE] CMD[/usr/bin/snmpwalk -t '1' -r '3' -v1 -c 'MTsnmpRO99' -Pu -OQUsb -m UBNT-AirMAX-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ubiquiti 'udp':'sectornorth.highsite.kzn.domain.co.za':'161' ubntStaEntry] CMD EXITCODE[0] CMD RUNTIME[0.7916s] STDOUT[ ubntStaMac.1.68.217.231.42.38.41 = 44:d9:e7:2a:26:29 ubntStaMac.1.68.217.231.170.62.55 = 44:d9:e7:aa:3e:37 ubntStaMac.1.128.42.168.46.239.89 = 80:2a:a8:2e:ef:59 ubntStaName.1.68.217.231.42.38.41 = ubntStaName.1.68.217.231.170.62.55 = ubntStaName.1.128.42.168.46.239.89 = ubntStaSignal.1.68.217.231.42.38.41 = -62 ubntStaSignal.1.68.217.231.170.62.55 = -61 ubntStaSignal.1.128.42.168.46.239.89 = -65 ubntStaNoiseFloor.1.68.217.231.42.38.41 = -92 ubntStaNoiseFloor.1.68.217.231.170.62.55 = -92 ubntStaNoiseFloor.1.128.42.168.46.239.89 = -92 ubntStaDistance.1.68.217.231.42.38.41 = 5550 ubntStaDistance.1.68.217.231.170.62.55 = 3450 ubntStaDistance.1.128.42.168.46.239.89 = 5550 ubntStaCcq.1.68.217.231.42.38.41 = 98 ubntStaCcq.1.68.217.231.170.62.55 = 96 ubntStaCcq.1.128.42.168.46.239.89 = 98 ubntStaAmp.1.68.217.231.42.38.41 = 2 ubntStaAmp.1.68.217.231.170.62.55 = 3 ubntStaAmp.1.128.42.168.46.239.89 = 3 ubntStaAmq.1.68.217.231.42.38.41 = 85 ubntStaAmq.1.68.217.231.170.62.55 = 79 ubntStaAmq.1.128.42.168.46.239.89 = 70 ubntStaAmc.1.68.217.231.42.38.41 = 69 ubntStaAmc.1.68.217.231.170.62.55 = 58 ubntStaAmc.1.128.42.168.46.239.89 = 51 ubntStaLastIp.1.68.217.231.42.38.41 = 192.168.32.51 ubntStaLastIp.1.68.217.231.170.62.55 = 192.168.32.157 ubntStaLastIp.1.128.42.168.46.239.89 = 192.168.32.39 ubntStaTxRate.1.68.217.231.42.38.41 = 162500000 ubntStaTxRate.1.68.217.231.170.62.55 = 146250000 ubntStaTxRate.1.128.42.168.46.239.89 = 146250000 ubntStaRxRate.1.68.217.231.42.38.41 = 65000000 ubntStaRxRate.1.68.217.231.170.62.55 = 97500000 ubntStaRxRate.1.128.42.168.46.239.89 = 65000000 ubntStaTxBytes.1.68.217.231.42.38.41 = 719486789 ubntStaTxBytes.1.68.217.231.170.62.55 = 24312362017 ubntStaTxBytes.1.128.42.168.46.239.89 = 68627880045 ubntStaRxBytes.1.68.217.231.42.38.41 = 740486755 ubntStaRxBytes.1.68.217.231.170.62.55 = 2319151248 ubntStaRxBytes.1.128.42.168.46.239.89 = 5223854785 ubntStaConnTime.1.68.217.231.42.38.41 = 35:21:24:13.00 ubntStaConnTime.1.68.217.231.170.62.55 = 18:22:24:49.00 ubntStaConnTime.1.128.42.168.46.239.89 = 8:3:36:17.00 End of MIB ] All quotes stripped from snmp output, also for indexes and values! SNMP STATUS[TRUE] SQL[INSERT INTO `p2p_radios` (`device_id`,`radio_mib`,`radio_index`,`radio_tx_freq`,`radio_rx_freq`,`radio_tx_power`,`radio_rx_level`,`radio_name`,`radio_bandwidth`,`radio_modulation`,`radio_total_capacity`,`radio_standard`,`radio_loopback`,`radio_tx_mute`,`radio_eth_capacity`,`radio_e1t1_channels`,`radio_cur_capacity`) VALUES ('1150','ubnt-airmax-mib','1.68.217.231.42.38.41','5195000','5195000','27','-62',NULL,NULL,NULL,'162500000',NULL,NULL,NULL,NULL,NULL,'162500000')] ROWS[-1] SQL RUNTIME[0.00072384s] ERROR[Error in query: (Column 'radio_name' cannot be null) 1048] +RRD /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.68.217.231.42.38.41.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.68.217.231.42.38.41.rrd N:27:-62:U:U:162500000:U:U] RRD RUNTIME[0.0011s] RRD STDOUT[OK u:0.01 s:0.00 r:6.67] RRD_STATUS[TRUE] SQL[UPDATE `p2p_radios` set `radio_rx_level` ='-61',`radio_bandwidth` =NULL,`radio_modulation` =NULL,`radio_total_capacity` ='146250000',`radio_standard` =NULL,`radio_loopback` =NULL,`radio_tx_mute` =NULL,`radio_eth_capacity` =NULL,`radio_e1t1_channels` =NULL,`radio_cur_capacity` ='146250000' WHERE `radio_id` = '143950'] ROWS[1] SQL RUNTIME[0.00200510s] URRD /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.68.217.231.170.62.55.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.68.217.231.170.62.55.rrd N:27:-61:U:U:146250000:U:U] RRD RUNTIME[0.0011s] RRD STDOUT[OK u:0.01 s:0.00 r:6.67] RRD_STATUS[TRUE] SQL[INSERT INTO `p2p_radios` (`device_id`,`radio_mib`,`radio_index`,`radio_tx_freq`,`radio_rx_freq`,`radio_tx_power`,`radio_rx_level`,`radio_name`,`radio_bandwidth`,`radio_modulation`,`radio_total_capacity`,`radio_standard`,`radio_loopback`,`radio_tx_mute`,`radio_eth_capacity`,`radio_e1t1_channels`,`radio_cur_capacity`) VALUES ('1150','ubnt-airmax-mib','1.128.42.168.46.239.89','5195000','5195000','27','-65',NULL,NULL,NULL,'146250000',NULL,NULL,NULL,NULL,NULL,'146250000')] ROWS[-1] SQL RUNTIME[0.00034904s] ERROR[Error in query: (Column 'radio_name' cannot be null) 1048] +RRD /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.128.42.168.46.239.89.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.128.42.168.46.239.89.rrd N:27:-65:U:U:146250000:U:U] RRD RUNTIME[0.0011s] RRD STDOUT[OK u:0.01 s:0.00 r:6.67] RRD_STATUS[TRUE] o Module time 1.1504s

1 1

IPSLA targets in IPv6
by Robert Williams 10 Aug '17

10 Aug '17

Hi all, We have a requirement for some IPv6 IPSLA instances on an ASR9k. Can't say this has ever come up before, but anyway, it appears that the IPv6 target IPs don't show up (thousand words below): Is this a known issue (ie. Cisco failing to send it) or did we find a bug? Interestingly, the actual 'result' latency data is all there (and correct) but somewhat difficult to comprehend without the target IP :) Cheers! Robert Williams Custodian Data Centres https://www.CustodianDC.com

3 6

Active Directory/SSO Issue
by Erimer, Tarkan 09 Aug '17

09 Aug '17

Hi, I'm trying to configure SSO with active directory per instructions at http://docs.observium.org/authentication/#active-directory-with-sso? But, once I enable "active_directory" in /opt/observium/config.php as the auth method. I got this error message on the browser : This page isn't working aaa.bbb.com redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS Any pointers, clues ? Thanks In Advance, Tarkan

2 2

VRF defined by route-target not route-distinguisher
by Simon Bell 09 Aug '17

09 Aug '17

Hi All, Just wondering if there is a way to use route-target to define our VRF's on observium instead of RD. We use route reflector's and therefore have a need for different RD's on each PE for the same VRF. However this means that we get 10 or so VRF's listings for the same VRF. Ideally we would just flip it to be RT if possible. (we use, Juniper MX, Cisco Nexus, Cisco IOS) Any feedback massively appreciated. Only had OBS running for just over a week and hugely impressed. Cheers Simon Simon Bell Core Network Architect Node4 Ltd. Pope Street, Normanton, Wakefield, WF6 2TA. ddi. 0845 123 2229 | t. 0845 123 2222 e. S.Bell(a)node4.co.uk Node4 Limited is registered in England No: 04759927 and has its registered office at Millennium Way, Pride Park, Derby, DE24 8HZ The information contained in this email is confidential and is intended for the exclusive use of the email addressee shown. If you are not the addressee, any disclosure, reproduction, distribution or other dissemination or use of this communication is strictly prohibited. If you have received this mail in error, please notify our mail manager at abuse(a)node4.co.uk and delete it from your system. Opinions expressed in this email are those of the individual not the company, unless specifically indicated to that effect. This email has been scanned inbound by Node4's Email Security System. This email message has been delivered safely and archived online by Mimecast.

1 0

migrate to another os
by Farshid Abediny 09 Aug '17

09 Aug '17

Hello, we are using centos 6 right now and we want install new observium with ubuntu 16 and migrate our graph and data to new server, how can we do this? only graph and their data are important for us, thanks

4 5

Observium CE email notifications not working?
by Vikas Kumar 09 Aug '17

09 Aug '17

Hello everyone, I am a newbie to observium. I am using Observium CE 0.16.10.8128 (6th October 2016) . I have configured config.php as follows: $config['poller-wrapper']['alerter'] = TRUE; $config['email']['enable'] = TRUE; $config['email']['from'] = "noreply(a)xyz.com"; $config['email']['default'] = "uname(a)xyz.com"; $config['email']['default_only'] =TRUE; $config['email']['backend'] = "mail"; $config['email']['sendmail_path'] = "/usr/sbin/sendmail"; $config['email']['smtp_host'] = "smtp.xyz.com"; $config['email']['smtp_port'] = 587; $config['email']['smtp_timeout'] = 10; $config['email']['smtp_secure'] = "tls"; $config['email']['smtp_auth'] = TRUE; $config['email']['smtp_username'] = 'my uname'; $config['email']['smtp_password'] = 'my passwd'; I have added an alert check "device_status equals 0" for one of my server which i am monitoring using observium . The alert checker works fine as it can be seen from web based GUI but i am not receiving email notification on alert state change. Why so? Someone please guide me here is email notification not avaliable in this CE version or am i doing some where wrong? Thanks Regards, Vikas Kumar Masters Student CSE, IIT Bombay

2 1

syslog alert notifications not firing
by Joey Stanford 09 Aug '17

09 Aug '17

Howdy, I’ve setup syslog integration in our copy of observium. In the UI’s /syslog_alerts/ we are seeing the alerts. I have the syslog rules turned on in both our email and telegram contacts. I’ve rebuilt the rule checkers. Unfortunately we’re not getting alerted. We’re getting other alerts, just not for syslogs. I can’t find anything in the obs log or the server’s syslog that would tell me why it’s not working. Can anyone point me to how I can troubleshoot this please? Thanks, Joey

3 11

Community Edition Release Cycle
by BARRIE, Peter 08 Aug '17

08 Aug '17

Hi – I read somewhere that the Community edition is released on a 6 monthly cycle and can see that the last and current release is 0.16.10 (26th October 2016). I was just wondering if this is no longer the case or whether a fresh Community edition is due for release soon ? Thanks Peter. ________________________________ This e-mail is sent by Suncorp Group Limited ABN 66 145 290 124 or one of its related entities "Suncorp". Suncorp may be contacted at Level 28, 266 George Street, Brisbane or on 13 11 55 or at suncorp.com.au. The content of this e-mail is the view of the sender or stated author and does not necessarily reflect the view of Suncorp. The content, including attachments, is a confidential communication between Suncorp and the intended recipient. If you are not the intended recipient, any use, interference with, disclosure or copying of this e-mail, including attachments, is unauthorised and expressly prohibited. If you have received this e-mail in error please contact the sender immediately and delete the e-mail and any attachments from your system. 　

2 1

Storage reading error
by Timothy Illguth 08 Aug '17

08 Aug '17

Hello Support, Any advice on fixing observium so it doesn't drop reading storage? [image: Inline image 1] This seems to happen at random. I'll reboot the observium server and it comes up reading random machines as 0 storage. Thanks -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

3 11

Polling
by MICHEAU Julien 07 Aug '17

07 Aug '17

Hello, After the installation we have an issue with the rrdtool. In order to have a graph we must have a polling each 5 minutes, but that's used a lot of cpu. Is it possible to have a polling each 15 minutes and have all the graphs or not. And if it's possible, how we can do this, we have searched but not find how do this. Thank you for your help. Cordialement/ Regards, MICHEAU Julien Référent client Direction Cloud et Internet des Objets Tel:+33<tel:+33> (0)4 76 23 91 69 Mob:+33 (0)6 84 86 49 85 E-mail: julien.micheau(a)spie.com<mailto:julien.micheau@spie.com> SPIE ICS www.spie-ics.com<http://www.spie-ics.com/> Parc Sud Galaxie - Rue du Sextant - Immeuble Antarès 38432 Echirolles Cedex ________________________________ ______________________________________________________________ Ce message et toutes les pièces jointes (ci-après le "message") sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute modification, édition, utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. SPIE et ses filiales déclinent toute responsabilité au titre de ce message s'il a été altéré, déformé, falsifié, édité ou diffusé sans autorisation. This message and any attachments (the "message") are confidential and intended solely for the addressees. Any unauthorised alteration , printing , use or dissemination is prohibited. E-mails are susceptible to alteration. SPIE nor any of its subsidiaries or affiliates shall be liable for the message if altered, changed, falsified, printed or disseminated without authorisation. ______________________________________________________________

2 1

Reporting Windows mount points in CE edition
by Silvio del Val Hinojal 05 Aug '17

05 Aug '17

Hello, Currently we are using Observium to monitor many Windows servers and I can see CE edition doesn't show Windows mount points in host filesystem. Do Professional edition shows them ? It would be great to monitor disks capacity for typical disks (C:, D: ) as well as mount points. Regards, Silvio

3 3

Questions
by Polaris Networks Support 05 Aug '17

05 Aug '17

Hi, We're currently using Observium CE 0.16.9.8118 (30th September 2016) and mostly love the system. Not being a native Linux user has kept me on my toes! Our deployment is monitoring customer premises equipment over hub (us and Observium server) spoke (each client network) VPN tunnels. We're ready to start spending some money with you guys but had a few questions please? 1. Is it possible to set device dependencies, so for instance, if a WAN router fails, all of the devices behind it don't show as down? 2. Is it possible for a device to not show as down unless it fails to respond to multiple polling requests (such as three attempts?) Alerting to be based on these rules? 3. Can we brand the login page an UI with our company details, as we offer the whole system in a MSP role? Thank you. Kind regards, Jon Bennell *Polaris Networks* *T: *+44 203 397 3535 *W: *www.polarisnetworks.co.uk

2 4

LDAP Auth Help
by Troy 05 Aug '17

05 Aug '17

Happy end of the week! I'm struggling with LDAP auth (we use Jumpcloud <https://support.jumpcloud.com/customer/portal/articles/2439911> - so I think we have an added layer of weirdness to contend with). I can't find any information about how to generate (or where it might end up) debugging output so I can work out what I am doing wrong. I've configured the server details via the GUI and the config.php file has: $config['auth_mechanism'] = "ldap"; // default, other options: ldap, http-auth, please see documentation for config help $config['auth_ldap_binddn'] = "uid=ldap,ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; // Initial LDAP bind dn and password, leave empty for bind with user's dn $config['auth_ldap_bindpw'] = "{AN_ACTUAL_VALUE}"; $config['auth_ldap_bindanonymous'] = FALSE; $config['auth_ldap_groups']['observium']['level'] = 10; $config['auth_ldap_prefix'] = "uid="; $config['auth_ldap_suffix'] = ",ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; $config['auth_ldap_groupbase'] = "cn=observium,ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; $config['auth_ldap_groupmemberattr'] = "memberUid"; I'm trying to auth with an account that is a member of that group, but when I attempt to login the page just appears to refresh with no feedback. I've tried /?debug=yes , /?debug=on - but they don't output pre-auth. I've also had a look at the documentation <http://docs.observium.org/config_options/#debugging-profiling-settings> for debugging - but it's geared more towards operational debugging - and makes no mention of transactional debugging. The group data is below, any help would be appreciated! Thank you in advance. cn: observium description: tagGroup member: uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com objectClass: top groupOfNames ou: observium -- Aperim Pty Ltd ACN 150 699 737 Disclaimer - Unless clearly stated otherwise this email and any files transmitted with it should be considered without prejudice and are confidential and contain privileged or copyright information. You must not present this message to another party without gaining permission from the sender. If you are not the intended recipient you must not copy, distribute or use this email or the information contained in it for any purpose other than to notify us. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of this company or its subsidiaries.

2 1

Device down... but not down
by Timothy Illguth 04 Aug '17

04 Aug '17

Hello support, How do we turn off the erroneous "device down" error for busy systems? Thanks -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

2 1

ZFS File systems issue and incorrect storage reporting
by Hamilton, Kent 04 Aug '17

04 Aug '17

I have a system where the storage sizes are being reported incorrectly and there appears to be an issue with reading ZFS file systems being reported at all. I have 4 NAS (OmniOS) servers that are ZFS based, but none of the ZFS disk space is being reported at all. For example: Filesystem 1K-blocks Used Available Use% Mounted on /usr/lib/libc/libc_hwcap1.so.1 118167920 2484288 115683632 3% /lib/libc.so.1 swap 8399672 336 8399336 1% /etc/svc/volatile swap 8399428 92 8399336 1% /tmp swap 8399396 60 8399336 1% /var/run rpool/export 115683728 96 115683632 1% /export rpool/export/home 115683728 96 115683632 1% /export/home nas01c 4392986368 96 4392986272 1% /nas01c nas01c/vm 5658664448 1437476772 4221187676 26% /nas01c/vm rpool 115683736 104 115683632 1% /rpool nas01c/vm-data 5031018412 809830736 4221187676 17% /nas01c/vm-data nas01c/backup_appliance 4221268004 80328 4221187676 1% /nas01c/backup_appliance Yet Observium is only showing: Mountpoint Size Used Free Usage % /etc/svc/volatile 9.29GB 336kB 9.29GB 100% 0% /lib/libc.so.1 112GB 2.37GB 110GB 98% 2% /tmp 9.29GB 92kB 9.29GB 100% 0% /var/run 9.29GB 60kB 9.29GB 100% 0% I have another system that is mixed ZFS, XFS storage and on that one, on the "Alerts" page for the system Observium is seeing the filesystems as: Mountpoint Size Used Free Usage % / 281GB 138GB 142GB 51% 49% /backup0 757GB 7.17TB -6.4TB -868% 968% /backup1 757GB 10.1TB -9.4TB -1276% 1376% /scratch 3.64TB 903GB 2.75TB 76% 24% /zfsbkp 1.64TB 128kB 1.64TB 100% 0% /zfsbkp/code 7.11TB 5.47TB 1.64TB 23% 77% The actual sizes are: / 281GB /backup0 34.33TB /backup1 34.33TB /scratch 3.64TB /zfsbkp 1.64TB /zfsbkp/code 7.11TB I've tried deleting it and re-adding with the same result. The system is a Debian 7.6 using XFS and ZFS file systems. This is causing us to get alerts for this system when in fact it is fine. Does anyone have any suggestions on how to fix this? -- [exegy_119x45_xparent]<https://www.exegy.com/> S. Kent Hamilton Senior Systems Administrator 349 Marshall Ave, Saint Louis, MO US 63119 Work: +1 314-218-3558 Mobile: +1 636-634-1549 Email: KHamilton(a)Exegy.COM<mailto:KHamilton@Exegy.COM> ________________________________ This e-mail and any documents accompanying it may contain legally privileged and/or confidential information belonging to Exegy, Inc. Such information may be protected from disclosure by law. The information is intended for use by only the addressee. If you are not the intended recipient, you are hereby notified that any disclosure or use of the information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by e-mail or phone regarding instructions for return or destruction and do not use or disclose the content to others.

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Multiple Payments
by Franks Andy (IT Technical Architecture Manager) 04 Aug '17

04 Aug '17

Hi, We're a subscriber to observium professional and recently did what we did last year and paid the £240 for renewal. The accounts department are querying that a further £180 has been taken out in the same month. I can only assume this is due to an auto renewal system. How do I enable / disable this, and how can we claim the money back since we seem to have paid twice? Thanks Andy Franks

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