Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows;
# Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php;
// Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into;
/opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote:
Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows;
# Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php;
// Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, 17:02, at 17:02, Andy Lemin andy@brandwatch.com wrote:
PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into;
/opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote:
Hi,
We are running the latest paid version, and turned on Billing last
week.
The cronjob is running fine but nothing comes up in the web
interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows;
# Billing
*/5 * * * * root php /opt/observium/poll-billing.php >>
/dev/null
2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php;
// Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill
per
customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill
per
circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill
per
bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts
manually
all seems to work fine, but after leaving it for a week (so data
could
build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote:
Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote:
PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into;
/opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote:
Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows;
# Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php;
// Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, 17:22, at 17:22, Andy Lemin andy@brandwatch.com wrote:
Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote:
Hmm. The billing code was, I think, written for version 2 or 3. It
looks
like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote:
PS; There was no mention of versions in the steps, and so we
installed
4.0 as thats the only one you can download. Is that ok?
And extracted into;
/opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com
wrote:
Hi,
We are running the latest paid version, and turned on Billing last
week.
The cronjob is running fine but nothing comes up in the web
interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows;
# Billing
*/5 * * * * root php /opt/observium/poll-billing.php >>
/dev/null
2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php;
// Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill
per
customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill
per
circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill
per
bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week
(so data
could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote:
Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote:
Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote:
PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into;
/opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote:
Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows;
# Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php;
// Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, 17:47, at 17:47, Andy Lemin andy@brandwatch.com wrote:
Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote:
Has anyone got a copy of a 3.5 version etc that I can test to see if
it
is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote:
Hmm. The billing code was, I think, written for version 2 or 3. It
looks
like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote:
PS; There was no mention of versions in the steps, and so we
installed
4.0 as thats the only one you can download. Is that ok?
And extracted into;
/opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote:
Hi,
We are running the latest paid version, and turned on Billing
last
week. The cronjob is running fine but nothing comes up in the web
interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows;
# Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php
/dev/null 2>&1
And we have this in our config.php;
// Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add
bill
per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add
bill
per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add
bill
per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week
(so data
could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Oooooh.. tell us more about this relocation to the USA that you speak of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org wrote: There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote: Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote: PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote: Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows; # Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php; // Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
I hate other Brits so much I just had to leave.
Adam.
Sent from BlueMail
On 22 Jul 2016, 17:51, at 17:51, Jason Lixfeld jason@lixfeld.ca wrote:
Oooooh.. tell us more about this relocation to the USA that you speak of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org
wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if someone
works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the
same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org
wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: Has anyone got a copy of a 3.5 version etc that I can test to see if
it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org
wrote:
Hmm. The billing code was, I think, written for version 2 or 3. It
looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote: PS; There was no mention of versions in the steps, and so we
installed 4.0 as thats the only one you can download.
Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com
wrote:
Hi,
We are running the latest paid version, and turned on Billing last
week.
The cronjob is running fine but nothing comes up in the web
interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows; # Billing
*/5 * * * * root php /opt/observium/poll-billing.php >>
/dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >>
/dev/null 2>&1
And we have this in our config.php; // Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill
per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill
per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill
per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts
manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org wrote:
I hate other Brits so much I just had to leave.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca wrote: Oooooh.. tell us more about this relocation to the USA that you speak of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote: Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote: PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote: Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows; # Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php; // Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
To the deep, deep south. :D
Adam.
Sent from BlueMail
On 22 Jul 2016, 18:27, at 18:27, Jason Lixfeld jason@lixfeld.ca wrote:
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org
wrote:
I hate other Brits so much I just had to leave.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca wrote: Oooooh.. tell us more about this relocation to the USA that you speak
of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org
wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if
someone works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the
same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org
wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: Has anyone got a copy of a 3.5 version etc that I can test to see if
it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org
wrote:
Hmm. The billing code was, I think, written for version 2 or 3. It
looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote: PS; There was no mention of versions in the steps, and so we
installed 4.0 as thats the only one you can download.
Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com
wrote:
Hi,
We are running the latest paid version, and turned on Billing last
week.
The cronjob is running fine but nothing comes up in the web
interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows; # Billing
*/5 * * * * root php /opt/observium/poll-billing.php >>
/dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >>
/dev/null 2>&1
And we have this in our config.php; // Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill
per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill
per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill
per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts
manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Hi Adam,
Hahaha, I know what you mean. Politics gone insane..
I've just updated and now at revision 8006.
But I'm still getting the JpGraph error 25121.
Where should I be looking to help provide debug info for this. Searching the web seems to show others with this same problem but not many suggestions.
I'm wondering if this is a permissions thing.
Thanks again, Andy.
On Fri, Jul 22, 2016 at 6:48 PM, Adam Armstrong adama@memetic.org wrote:
To the deep, deep south. :D
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 18:27, Jason Lixfeld jason@lixfeld.ca wrote:
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org wrote:
I hate other Brits so much I just had to leave.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca wrote: Oooooh.. tell us more about this relocation to the USA that you speak of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote: Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote: PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote: Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows; # Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php; // Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Is there any other information on the error?
I got an error related to antialiasing, which on worked around. There's no need to modify jpg-config.php anymore, it seems.
Adam.
Sent from BlueMail
On 24 Jul 2016, 01:29, at 01:29, Andy Lemin andy@brandwatch.com wrote:
Hi Adam,
Hahaha, I know what you mean. Politics gone insane..
I've just updated and now at revision 8006.
But I'm still getting the JpGraph error 25121.
Where should I be looking to help provide debug info for this. Searching the web seems to show others with this same problem but not many suggestions.
I'm wondering if this is a permissions thing.
Thanks again, Andy.
On Fri, Jul 22, 2016 at 6:48 PM, Adam Armstrong adama@memetic.org wrote:
To the deep, deep south. :D
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 18:27, Jason Lixfeld jason@lixfeld.ca wrote:
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org
wrote:
I hate other Brits so much I just had to leave.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca wrote: Oooooh.. tell us more about this relocation to the USA that you
speak of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org
wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if
someone works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get
the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong
adama@memetic.org wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: Has anyone got a copy of a 3.5 version etc that I can test to see
if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong
adama@memetic.org wrote:
Hmm. The billing code was, I think, written for version 2 or 3.
It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote: PS; There was no mention of versions in the steps, and so we
installed 4.0 as thats the only one you can download.
Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com
wrote:
Hi,
We are running the latest paid version, and turned on Billing
last week.
The cronjob is running fine but nothing comes up in the web
interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows; # Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php
/dev/null 2>&1
And we have this in our config.php; // Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add
bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add
bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add
bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts
manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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No, its totally silent. Even with debug=&1 there are no errors around the JpGrpah. the only error is within the JpGraph image png.
I've just uncommented the theme option (with 4.0 in place), and the error changed to 25128. The function imageantialias() is not available. Use the GD version.
I will try and install PHP with the GD compile option, unless you advise otherwise.
Thanks.
On Sun, Jul 24, 2016 at 1:33 AM, Adam Armstrong adama@memetic.org wrote:
Is there any other information on the error?
I got an error related to antialiasing, which on worked around. There's no need to modify jpg-config.php anymore, it seems.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 24 Jul 2016, at 01:29, Andy Lemin andy@brandwatch.com wrote:
Hi Adam,
Hahaha, I know what you mean. Politics gone insane..
I've just updated and now at revision 8006.
But I'm still getting the JpGraph error 25121.
Where should I be looking to help provide debug info for this. Searching the web seems to show others with this same problem but not many suggestions.
I'm wondering if this is a permissions thing.
Thanks again, Andy.
On Fri, Jul 22, 2016 at 6:48 PM, Adam Armstrong adama@memetic.org wrote:
To the deep, deep south. :D
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 18:27, Jason Lixfeld jason@lixfeld.ca wrote:
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org wrote:
I hate other Brits so much I just had to leave.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca wrote: Oooooh.. tell us more about this relocation to the USA that you speak of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote: Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote: PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote: Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows; # Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php; // Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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Did an apt-get upgrade, reboot and the error has gone back to 25121.
And a quick check of GD seems to show it is installed after all, so something else is stopping it being able to read the data "Empty input data array specified for plot. Must have at least one data point."
[LIVE]root@intermap:/opt/observium/html/includes/jpgraph/src# php -i | grep -i --color gd
/etc/php5/cli/conf.d/20-*gd*.ini,
*gd*
*GD* Support => enabled
*GD* headers Version => 2.1.1-dev
*gd*.jpeg_ignore_warning => 0 => 0
And the phpinfo; gd GD Support enabled GD headers Version 2.1.1-dev FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.5.2 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.2.50 WBMP Support enabled XPM Support enabled libXpm Version 30411 XBM Support enabled WebP Support enabled
Thanks
On Sun, Jul 24, 2016 at 1:50 AM, Andy Lemin andy@brandwatch.com wrote:
No, its totally silent. Even with debug=&1 there are no errors around the JpGrpah. the only error is within the JpGraph image png.
I've just uncommented the theme option (with 4.0 in place), and the error changed to 25128. The function imageantialias() is not available. Use the GD version.
I will try and install PHP with the GD compile option, unless you advise otherwise.
Thanks.
On Sun, Jul 24, 2016 at 1:33 AM, Adam Armstrong adama@memetic.org wrote:
Is there any other information on the error?
I got an error related to antialiasing, which on worked around. There's no need to modify jpg-config.php anymore, it seems.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 24 Jul 2016, at 01:29, Andy Lemin andy@brandwatch.com wrote:
Hi Adam,
Hahaha, I know what you mean. Politics gone insane..
I've just updated and now at revision 8006.
But I'm still getting the JpGraph error 25121.
Where should I be looking to help provide debug info for this. Searching the web seems to show others with this same problem but not many suggestions.
I'm wondering if this is a permissions thing.
Thanks again, Andy.
On Fri, Jul 22, 2016 at 6:48 PM, Adam Armstrong adama@memetic.org wrote:
To the deep, deep south. :D
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 18:27, Jason Lixfeld jason@lixfeld.ca wrote:
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org wrote:
I hate other Brits so much I just had to leave.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca wrote: Oooooh.. tell us more about this relocation to the USA that you speak of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :)
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org wrote:
There's a mirror of it on shithub...
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote: Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
Sent from BlueMail
On 22 Jul 2016, at 17:02, Andy Lemin andy@brandwatch.com wrote: PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote: Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/
conrtab -l shows; # Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php; // Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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And looking at "php-config --configure-options | grep with-gd" I can confirm that PHP was compiled with
--with-gd=shared,/usr --enable-gd-native-ttf
On Sun, Jul 24, 2016 at 2:06 AM, Andy Lemin andy@brandwatch.com wrote:
Did an apt-get upgrade, reboot and the error has gone back to 25121.
And a quick check of GD seems to show it is installed after all, so something else is stopping it being able to read the data "Empty input data array specified for plot. Must have at least one data point."
[LIVE]root@intermap:/opt/observium/html/includes/jpgraph/src# php -i | grep -i --color gd
/etc/php5/cli/conf.d/20-*gd*.ini,
*gd*
*GD* Support => enabled
*GD* headers Version => 2.1.1-dev
*gd*.jpeg_ignore_warning => 0 => 0
And the phpinfo; gd GD Support enabled GD headers Version 2.1.1-dev FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.5.2 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.2.50 WBMP Support enabled XPM Support enabled libXpm Version 30411 XBM Support enabled WebP Support enabled
Thanks
On Sun, Jul 24, 2016 at 1:50 AM, Andy Lemin andy@brandwatch.com wrote:
No, its totally silent. Even with debug=&1 there are no errors around the JpGrpah. the only error is within the JpGraph image png.
I've just uncommented the theme option (with 4.0 in place), and the error changed to 25128. The function imageantialias() is not available. Use the GD version.
I will try and install PHP with the GD compile option, unless you advise otherwise.
Thanks.
On Sun, Jul 24, 2016 at 1:33 AM, Adam Armstrong adama@memetic.org wrote:
Is there any other information on the error?
I got an error related to antialiasing, which on worked around. There's no need to modify jpg-config.php anymore, it seems.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 24 Jul 2016, at 01:29, Andy Lemin andy@brandwatch.com wrote:
Hi Adam,
Hahaha, I know what you mean. Politics gone insane..
I've just updated and now at revision 8006.
But I'm still getting the JpGraph error 25121.
Where should I be looking to help provide debug info for this. Searching the web seems to show others with this same problem but not many suggestions.
I'm wondering if this is a permissions thing.
Thanks again, Andy.
On Fri, Jul 22, 2016 at 6:48 PM, Adam Armstrong adama@memetic.org wrote:
To the deep, deep south. :D
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 18:27, Jason Lixfeld jason@lixfeld.ca wrote:
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org wrote: > > I hate other Brits so much I just had to leave. > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca wrote: > Oooooh.. tell us more about this relocation to the USA that you speak of ;) > > On Jul 22, 2016, at 12:50 PM, Adam Armstrong adama@memetic.org wrote: > > Ahh buggery. > > I'll see if I can work out a quick fix. > > I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :) > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com wrote: > Sadly it didn't work! > > Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :( > > Where next to look? What directory is it trying to access? > > When I run &debug=1 we see no JpGraph errors? > > Thanks, Andy > > > On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong adama@memetic.org wrote: > > There's a mirror of it on shithub... > > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com wrote: > Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0? > > Thanks. > > On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong adama@memetic.org wrote: > Hmm. The billing code was, I think, written for version 2 or 3. It looks like > we'll need to rewrite some stuff if they've discontinued that. > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:02, Andy Lemin > andy@brandwatch.com wrote: > PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. > Is that ok? > > And extracted into; > /opt/observium/html/includes/jpgraph > > so we have; > > > /opt/observium/html/includes/jpgraph/src/jpg-config.inc.php > > And we commented out this one > line; > > > > //define('DEFAULT_THEME_CLASS', 'UniversalTheme'); > > > > Thanks, Andy. > > > > > On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin andy@brandwatch.com wrote: > Hi, > > We are running the latest paid version, and turned on Billing last week. > The cronjob is running fine but nothing comes up in the web interface? > > We followed; > http://www.observium.org/docs/billing/ > > conrtab -l shows; > # Billing > > */5 * * * * root php > /opt/observium/poll-billing.php >> /dev/null 2>&1 > > 1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1 > > > And we have this in our config.php; > // Billing > > $config['enable_billing'] = 1; # Enable Billing > > $config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer > > > $config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id > > > $config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id > > However nothing is being auto added? > > > > So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error; > > > > > > Thanks, Andy. > > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > ------------------------------ > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >
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25121 means your billing poller isn't running, because there's no data in the database.
Adam.
Sent from BlueMail
On 24 Jul 2016, 02:06, at 02:06, Andy Lemin andy@brandwatch.com wrote:
Did an apt-get upgrade, reboot and the error has gone back to 25121.
And a quick check of GD seems to show it is installed after all, so something else is stopping it being able to read the data "Empty input data array specified for plot. Must have at least one data point."
[LIVE]root@intermap:/opt/observium/html/includes/jpgraph/src# php -i | grep -i --color gd
/etc/php5/cli/conf.d/20-*gd*.ini,
*gd*
*GD* Support => enabled
*GD* headers Version => 2.1.1-dev
*gd*.jpeg_ignore_warning => 0 => 0
And the phpinfo; gd GD Support enabled GD headers Version 2.1.1-dev FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.5.2 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.2.50 WBMP Support enabled XPM Support enabled libXpm Version 30411 XBM Support enabled WebP Support enabled
Thanks
On Sun, Jul 24, 2016 at 1:50 AM, Andy Lemin andy@brandwatch.com wrote:
No, its totally silent. Even with debug=&1 there are no errors around
the
JpGrpah. the only error is within the JpGraph image png.
I've just uncommented the theme option (with 4.0 in place), and the
error
changed to 25128. The function imageantialias() is not available. Use
the
GD version.
I will try and install PHP with the GD compile option, unless you
advise
otherwise.
Thanks.
On Sun, Jul 24, 2016 at 1:33 AM, Adam Armstrong adama@memetic.org
wrote:
Is there any other information on the error?
I got an error related to antialiasing, which on worked around.
There's
no need to modify jpg-config.php anymore, it seems.
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 24 Jul 2016, at 01:29, Andy Lemin andy@brandwatch.com wrote:
Hi Adam,
Hahaha, I know what you mean. Politics gone insane..
I've just updated and now at revision 8006.
But I'm still getting the JpGraph error 25121.
Where should I be looking to help provide debug info for this.
Searching
the web seems to show others with this same problem but not many suggestions.
I'm wondering if this is a permissions thing.
Thanks again, Andy.
On Fri, Jul 22, 2016 at 6:48 PM, Adam Armstrong adama@memetic.org wrote:
To the deep, deep south. :D
Adam.
Sent from BlueMail http://www.bluemail.me/r
On 22 Jul 2016, at 18:27, Jason Lixfeld jason@lixfeld.ca wrote:
You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong adama@memetic.org
wrote:
> > I hate other Brits so much I just had to leave. > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:51, Jason Lixfeld jason@lixfeld.ca
wrote:
> Oooooh.. tell us more about this relocation to the USA that you
speak of ;)
> > On Jul 22, 2016, at 12:50 PM, Adam Armstrong
adama@memetic.org wrote:
> > Ahh buggery. > > I'll see if I can work out a quick fix. > > I'm a little busy relocating to the USA at the moment, but if
someone works out a fix, send it to the mailing list :)
> > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:47, Andy Lemin andy@brandwatch.com
wrote:
> Sadly it didn't work! > > Installed 3.5.0b1 (and commented out the Theme) and we still
get the same error :(
> > Where next to look? What directory is it trying to access? > > When I run &debug=1 we see no JpGraph errors? > > Thanks, Andy > > > On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong
adama@memetic.org wrote:
> > There's a mirror of it on shithub... > > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:22, Andy Lemin andy@brandwatch.com
wrote:
> Has anyone got a copy of a 3.5 version etc that I can test to
see if it is our install, or JP 4.0?
> > Thanks. > > On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong
adama@memetic.org wrote:
> Hmm. The billing code was, I think, written for version 2 or
- It looks like
> we'll need to rewrite some stuff if they've discontinued that. > > Adam. > > Sent from BlueMail > > > On 22 Jul 2016, at 17:02, Andy Lemin > andy@brandwatch.com wrote: > PS; There was no mention of versions in the steps, and so we
installed 4.0 as thats the only one you can download.
> Is that ok? > > And extracted into; > /opt/observium/html/includes/jpgraph > > so we have; > > > /opt/observium/html/includes/jpgraph/src/jpg-config.inc.php > > And we commented out this one > line; > > > > //define('DEFAULT_THEME_CLASS', 'UniversalTheme'); > > > > Thanks, Andy. > > > > > On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin
andy@brandwatch.com wrote:
> Hi, > > We are running the latest paid version, and turned on Billing
last week.
> The cronjob is running fine but nothing comes up in the web
interface?
> > We followed; > http://www.observium.org/docs/billing/ > > conrtab -l shows; > # Billing > > */5 * * * * root php > /opt/observium/poll-billing.php >> /dev/null 2>&1 > > 1 * * * * root php
/opt/observium/billing-calculate.php >> /dev/null 2>&1
> > > And we have this in our config.php; > // Billing > > $config['enable_billing'] = 1; # Enable Billing > > $config['billing']['customer_autoadd'] = 1; # Enable Auto-add
bill per customer
> > > $config['billing']['circuit_autoadd'] = 1; # Enable Auto-add
bill per circuit_id
> > > $config['billing']['bill_autoadd'] = 1; # Enable Auto-add
bill per bill_id
> > However nothing is being auto added? > > > > So we added a bill manually, and when running the cronjob
scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
> > > > > > Thanks, Andy. > > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > ------------------------------ > > observium mailing list > observium@observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >
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Hi Adam. It's both good and interesting that you say that because I thought the same too.
So I triple checked the cronjob, and looked at the logs for the cron lines being executed. And the cron job is being executed;
Jul 28 09:55:01 intermap CRON[1952]: (root) CMD (root /usr/bin/php /opt/observium/poll-billing.php ) But still the same JpGraph error!
Have to admit this one is a bit frustrating to figure out what is going on.
Is anyone else having this problem?
Our billing poller is definitely running as I added the following to the php files;
$logfile = '/var/log/messages';
$logfilehandle = file_get_contents($logfile);
$logfilehandle .= "Running Billing\n";
file_put_contents($logfile, $logfilehandle);
And /var/log/messages is being updated accordingly.
What are the next steps to debug this? Really need to get this working but cannot see where we are going wrong or where to go next???
Please help.
Cheers, Andy.
On Thu, Jul 28, 2016 at 9:59 AM, Andy Lemin andy@brandwatch.com wrote:
Hi Adam. It's both good and interesting that you say that because I thought the same too.
So I triple checked the cronjob, and looked at the logs for the cron lines being executed. And the cron job is being executed;
Jul 28 09:55:01 intermap CRON[1952]: (root) CMD (root /usr/bin/php /opt/observium/poll-billing.php ) But still the same JpGraph error!
Have to admit this one is a bit frustrating to figure out what is going on.
Hi,
I finally fixed this whilst debugging something else.
It seemed that only a part of my crontab stopped working after an upgrade of Linux.
Anyway, just incase someone else is also stuck here, check the example cronjob is correct and for your distribution etc.
Cheers, Andy.
On Fri, Jul 29, 2016 at 5:39 PM, Andy Lemin andy@brandwatch.com wrote:
Is anyone else having this problem?
Our billing poller is definitely running as I added the following to the php files;
$logfile = '/var/log/messages';
$logfilehandle = file_get_contents($logfile);
$logfilehandle .= "Running Billing\n";
file_put_contents($logfile, $logfilehandle);
And /var/log/messages is being updated accordingly.
What are the next steps to debug this? Really need to get this working but cannot see where we are going wrong or where to go next???
Please help.
Cheers, Andy.
On Thu, Jul 28, 2016 at 9:59 AM, Andy Lemin andy@brandwatch.com wrote:
Hi Adam. It's both good and interesting that you say that because I thought the same too.
So I triple checked the cronjob, and looked at the logs for the cron lines being executed. And the cron job is being executed;
Jul 28 09:55:01 intermap CRON[1952]: (root) CMD (root /usr/bin/php /opt/observium/poll-billing.php ) But still the same JpGraph error!
Have to admit this one is a bit frustrating to figure out what is going on.
Ok,
I've committed a workaround in 0.16.7.8004, and jpgraph 4.x is working for me now.
Thanks, adam. On 22/07/2016 17:50:55, Adam Armstrong adama@memetic.org wrote: Ahh buggery. I'll see if I can work out a quick fix. I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :) Adam. Sent from BlueMail [http://www.bluemail.me/r]
On 22 Jul 2016, at 17:47, Andy Lemin <andy@brandwatch.com [mailto:andy@brandwatch.com]> wrote: Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong <adama@memetic.org [mailto:adama@memetic.org]> wrote:
There's a mirror of it on shithub... Adam. Sent from BlueMail [http://www.bluemail.me/r]
On 22 Jul 2016, at 17:22, Andy Lemin <andy@brandwatch.com [mailto:andy@brandwatch.com]> wrote: Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong <adama@memetic.org [mailto:adama@memetic.org]> wrote:
Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that. Adam. Sent from BlueMail [http://www.bluemail.me/r]
On 22 Jul 2016, at 17:02, Andy Lemin <andy@brandwatch.com [mailto:andy@brandwatch.com]> wrote: PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download. Is that ok?
And extracted into; /opt/observium/html/includes/jpgraph so we have; /opt/observium/html/includes/jpgraph/src/jpg-config.inc.php And we commented out this one line; //define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin <andy@brandwatch.com [mailto:andy@brandwatch.com]> wrote:
Hi,
We are running the latest paid version, and turned on Billing last week. The cronjob is running fine but nothing comes up in the web interface?
We followed; http://www.observium.org/docs/billing/ [http://www.observium.org/docs/billing/]
conrtab -l shows; # Billing */5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1 1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php; // Billing $config['enable_billing'] = 1; # Enable Billing $config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer $config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id $config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]
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participants (3)
-
Adam Armstrong -
Andy Lemin -
Jason Lixfeld