August 2022 - observium - lists.observium.org

Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

5 9

User access levels
by Tibor Marchyn 06 Dec '24

06 Dec '24

Hi, I have another beginner question please. I have setup Active Directory authentication, but how can I limit users to exact devices? I really do not want for some users to see anything else than they need to and all of them have level 1 access. And I can't see any option to limit them or assign user to device. Also it would be great to assign users to exact device group I have created. Thanks a lot Tibor

2 2

How to add a device which only responds to ping/icmp?
by Thomas Stather 22 Aug '24

22 Aug '24

Hi How can i add a device which cannot (!) speak any snmp and only responds to ping/icmp requests? We have an Aruba wlan setup (Mobility Master and two Mobility Controllers) and i want to add the aps to Observium, so that they are monitored but only by ping/icmp. (The MM and the two MCs are already added to Observium, but i cannot see if one AP went offline or came back online again) The aps cannot speak any snmp when managed by the MM or MC, thats why it fails when i try to add one via ./add_device.php I appreciate any help :) Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

10 15

Many devices shown as down(dns)
by Marios.P＠crowe.com.cy 19 Jul '24

19 Jul '24

Hello all, I can see in my observium installation that many devices changed their status to down(dns). This is a new installation and we migrated the configuration yesterday on a new server and devices were working properly. At around the same time (14:20:00) a lot of our machines changed their status to down. The message in the Event log is "Device status changed to Down (dns)". I tried to find what the problem may be but I can see SNMP are correct and dns records exist for the systems. Any ideas? Thank you, Marios

6 7

web console logon issue
by Matthew Cotter 12 Nov '22

12 Nov '22

Greetings, I recently ran into a problem with logging into the web portal for Observium. I enter the user name and password, and nothing happens, Has anyone run into this? I have run all updates and maintenance I could find on the support site with no luck. Thank you Matt Matthew Cotter Network Administrator Boston Inc. dba Furniture & ApplianceMart | Ashley HomeStore 2404 W, Beltline Hwy Madison, WI 53713 (p) 608-277-7700 (e) Matt.Cotter(a)BostonFAM.com BostonFAM.com<http://www.BostonFAM.Com> | AshleyHomestores.com<https://www.ashleyfurniturehomestore.com> | furnitureappliancemart.com<https://www.furnitureappliancemart.com/> [FAM Stores] "Improving the quality of people's lives by making amazing rooms together!" Central Wisconsin Area - Marshfield | Rhinelander | Stevens Point | Wausau Fox Valley Area - Appleton | Green Bay | Oshkosh Madison Area - Madison East | Madison West | Janesville Milwaukee Area - Greenfield | Kenosha | Pewaukee | Richfield All locations owned & operated by Boston Inc. This e-mail contains privileged and confidential information intended only for the use of Boston Inc. or one or more of its employees. If the reader of this e-mail is not the intended recipient, please be advised that any retention, dissemination, or copying of this e-mail is strictly prohibited and may result in legal action. If you have received this e-mail in error, please immediately notify the sender by e-mail and delete the original e-mail from your mailbox.

3 8

"reset limits" doesn't work with one switch
by Wiethoff, Helge 10 Nov '22

10 Nov '22

Hi everyone, I have a problem with the "reset limits" function: On a device with many sensors (305) I can't recalculate the limits using "reset limits" in the device-preferences. Normally a note with the message appears: "Reset limits for Current sensor foo"; they will be recalculated on the next discovery run." But with this device this message does not appear. Of course I don't know if it has to do with the number of sensors but it is the only device where the problem occurs. Can I reset the limit values directly via the database? Thanks! Helge

4 4

Lots of errors "Deadlock found when trying to get lock; try restarting transaction"
by Thomas Stather 07 Nov '22

07 Nov '22

Hi We are running Observium Professional r12071 OS: Ubuntu 18.04 LTS MySQL: 5.7.38-0ubuntu0.18.04.1 In our /opt/observium/logs/db log, we are seeing a lot of these messages (approx. every minute). --- [2022/07/26 09:23:54 +0200] poller.php(3889): Failed dbQuery (#1213 - Deadlock found when trying to get lock; try restarting transaction), Query: INSERT INTO `vlans_fdb` (`fdb_id`,`port_id`,`fdb_status`,`fdb_port`,`fdb_last_change`,`deleted`) VALUES 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ON DUPLICATE KEY UPDATE `fdb_id`=VALUES(`fdb_id`),`port_id`=VALUES(`port_id`),`fdb_status`=VALUES(`fdb_status`),`fdb_port`=VALUES(`fdb_port`),`fdb_last_change`=VALUES(`fdb_last_change`),`deleted`=VALUES(`deleted`) --- Does somebody have a clue how this can be fixed? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 8

Same Subnet devices
by Arrigo 13 Oct '22

13 Oct '22

Hi All. Is there a way to disable same subnet devices shown in port list: Since we have lots of devices with identical LAN network, list on the right of the page can be very long (and useless, btw ...). Thanks, Arrigo.

5 12

Prices / availibility
by Arnoldo Vidal Bravo 31 Aug '22

31 Aug '22

Hi, before a years ago we purchased a Professional edition, We have a question to get a Enterprise version. we need monitor much more devices. -- Saluda cordialmente

3 4

question about alert checker TEST
by Edvinas Kairys 27 Aug '22

27 Aug '22

Hello, I'm using alert checker with quite standard check: ifInOctets_perc ge 90 ifOutOctets_perc ge 90 But sometimes the SNMP returns incorrect value like 134651%, especially in Nexus devices. I would like to prevent that with inserting test value like: ifInOctets_perc le 100. But i'm wondering if it's possible to do this in single rule in Observium that would look like this: (ifInOctets_perc ge 90 and ifInOctets_perc le 100) or (ifOutOctets_perc ge 90 and ifOutOctets_perc le 100) Or i need to create separate rules for both groups ? Thanks

2 1

Stormshield issues
by Luca Sasdelli 27 Aug '22

27 Aug '22

Hi, on several Stormshield firewalls, I read some issues: * the firewalls are detected as Generic devices, while some time ago they were correctly detected as Stormshield firewalls * some ports report wrong speed: e.g. on 8 gigabit ports same appliance, some appears with 4Mbps, 20Mbps or 1Gbps, even by correcting them in its properties The second one isn't simply a cosmetic issue, because threshold alerts are generated with ordinary traffic. Best LS

2 2

Help with Alert Checker again / Multiprocessor System
by Michael 24 Aug '22

24 Aug '22

3 2

Change chart history time
by Kleber Cristiano Santilli Coelho 23 Aug '22

23 Aug '22

Dears, good morning! Is there any way to keep the graphics detailed longer? What I want is to keep the 5 minute histories, for example, for 6 months. Thank you very much -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo

3 3

Help with Alert Checker / excluding mountpoint
by Michael 16 Aug '22

16 Aug '22

2 1

AUTO: Sono fuori dall'ufficio!!
by A.Mastrangelo＠ads.it 16 Aug '22

16 Aug '22

Sono fuori dall'ufficio fino a 28/08/2022 scrivere in copia a wanclienti(a)ads.it oppure cloud.tech(a)ads.it Nota: Questa è una risposta automatizzata al messaggio "[Observium] OSPF neighbor" inviata il 16/08/2022 02:21:03. Questa è l'unica notifica che verrà ricevuta mentre la persona è assente. Questa e-mail ed i suoi allegati sono ad uso esclusivo di coloro ai quali è indirizzata e potrebbe contenere informazioni riservate, la cui diffusione, copia e/o distribuzione è proibita. Qualora riceveste questo messaggio per errore, scusandoci per l'accaduto, Vi preghiamo di avvertirci immediatamente, distruggendo quanto ricevuto.

1 0

OSPF neighbor
by marcos.goncalves＠telium.com.br 16 Aug '22

16 Aug '22

Hi, I would like some information, How do I see ospf neighbors on Huawei and Juniper devices? None of them enable the option in WebGui, do I need a license for this?

1 0

API to create tickets
by Arnoldo Vidal Bravo 09 Aug '22

09 Aug '22

Hi, i'm searching a method to create a ticket from another server through API and not working (for me). osTicket 1.15.4, php 7.4 test from another server with curl. Centos 7 updated. php 5.4 I have enabled a new API KEY where i can find any sample? message: URL not supported -- Saluda cordialmente

1 0

Observium support for PHP 8.1
by Renuka Arya 03 Aug '22

03 Aug '22

Hi Team, I am seeing some issues when I go to php version 8.1 on the server running Observium. It displays `/opt/observium/html/idex.php` in raw format. Everything works fine if I go back to php 7.4. Is php 8.1 not supported yet on observium? Regards Renuka Arya

2 1

MySQL IO Wait
by Lars Joergensen 02 Aug '22

02 Aug '22

Hey list We keep adding devices to Observium, and it seems we're getting close to some tipping point for MySQL performance. Looking at output from "top" we frequently see high iowait: [cid:image001.png@01D89790.EF319B00] Looking at iotop, it seems that MySQL is the aggressor here: [cid:image002.png@01D89790.EF319B00] We figured syslog was the culprit at first, and tried disabling that for a while to see if stuff died down. It did not. Been playing a little with mytop, and even though we have a QPS around 780, it's not possible for me to nail down what queries are hogging the IO on the server. I googled around and did some changes to the InnoDB, and though I saw improvements, they were not as massive as I had hoped. This is what I currently have changed from defaults: [mysqld] # This is a little too much for the installed 8G in the machine and will be adjusted at a later time. Just trying stuff out now. innodb_buffer_pool_size=6G # We have fast SSD drives on vSAN innodb_io_capacity=1000 # Don't flush file write so often, be more relaxed. innodb-flush-method=O_DIRECT_NO_FSYNC So I'm kind of stumped here. It's not killing Observium totally just yet, but we have experienced some outages this week and will probably see more as we keep adding devices. Any recommendations will be much appreciated. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

4 4

Alert checker failing
by Lars Joergensen 02 Aug '22

02 Aug '22

Hi list Why does this fail: [cid:image001.png@01D8A68F.E52D3930] I tried with both "online" and "onLine", but saw no difference. I tried deleting and recreating the check to make sure nothing was stuck somewhere. It went straight to failed on the first poll. I'm trying to monitor a bunch of UPS devices. They are from diffent vendors, and some reports "normal", other reports "onLine". The ones reporting "normal" works fine, but the ones reporting "onLine" all fails. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

1 0

Mailing list migration
by Adam Armstrong 01 Aug '22

01 Aug '22

Hi Guys, We've migrated the list to a new setup running Mailman 3. It all seems to work ok, and I've important the historical archives which are now available at https://lists.observium.org/hyperkitty/list/observium@lists.observium.org/ It will likely be necessary to use the password recovery process for the Mailman account in order to access the archives and control the settings of your subscription. It might have migrated existing passwords from the old system, but who knows, Mailman 2 was ancient! This doubles as a test post! :D Thanks, adam.

4 7