September 2022 - observium - lists.observium.org

Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

5 9

User access levels
by Tibor Marchyn 06 Dec '24

06 Dec '24

Hi, I have another beginner question please. I have setup Active Directory authentication, but how can I limit users to exact devices? I really do not want for some users to see anything else than they need to and all of them have level 1 access. And I can't see any option to limit them or assign user to device. Also it would be great to assign users to exact device group I have created. Thanks a lot Tibor

2 2

How to add a device which only responds to ping/icmp?
by Thomas Stather 23 Aug '24

23 Aug '24

Hi How can i add a device which cannot (!) speak any snmp and only responds to ping/icmp requests? We have an Aruba wlan setup (Mobility Master and two Mobility Controllers) and i want to add the aps to Observium, so that they are monitored but only by ping/icmp. (The MM and the two MCs are already added to Observium, but i cannot see if one AP went offline or came back online again) The aps cannot speak any snmp when managed by the MM or MC, thats why it fails when i try to add one via ./add_device.php I appreciate any help :) Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

10 15

Many devices shown as down(dns)
by Marios.P＠crowe.com.cy 19 Jul '24

19 Jul '24

Hello all, I can see in my observium installation that many devices changed their status to down(dns). This is a new installation and we migrated the configuration yesterday on a new server and devices were working properly. At around the same time (14:20:00) a lot of our machines changed their status to down. The message in the Event log is "Device status changed to Down (dns)". I tried to find what the problem may be but I can see SNMP are correct and dns records exist for the systems. Any ideas? Thank you, Marios

6 7

web console logon issue
by Matthew Cotter 13 Nov '22

13 Nov '22

Greetings, I recently ran into a problem with logging into the web portal for Observium. I enter the user name and password, and nothing happens, Has anyone run into this? I have run all updates and maintenance I could find on the support site with no luck. Thank you Matt Matthew Cotter Network Administrator Boston Inc. dba Furniture & ApplianceMart | Ashley HomeStore 2404 W, Beltline Hwy Madison, WI 53713 (p) 608-277-7700 (e) Matt.Cotter(a)BostonFAM.com BostonFAM.com<http://www.BostonFAM.Com> | AshleyHomestores.com<https://www.ashleyfurniturehomestore.com> | furnitureappliancemart.com<https://www.furnitureappliancemart.com/> [FAM Stores] "Improving the quality of people's lives by making amazing rooms together!" Central Wisconsin Area - Marshfield | Rhinelander | Stevens Point | Wausau Fox Valley Area - Appleton | Green Bay | Oshkosh Madison Area - Madison East | Madison West | Janesville Milwaukee Area - Greenfield | Kenosha | Pewaukee | Richfield All locations owned & operated by Boston Inc. This e-mail contains privileged and confidential information intended only for the use of Boston Inc. or one or more of its employees. If the reader of this e-mail is not the intended recipient, please be advised that any retention, dissemination, or copying of this e-mail is strictly prohibited and may result in legal action. If you have received this e-mail in error, please immediately notify the sender by e-mail and delete the original e-mail from your mailbox.

3 8

"reset limits" doesn't work with one switch
by Wiethoff, Helge 10 Nov '22

10 Nov '22

Hi everyone, I have a problem with the "reset limits" function: On a device with many sensors (305) I can't recalculate the limits using "reset limits" in the device-preferences. Normally a note with the message appears: "Reset limits for Current sensor foo"; they will be recalculated on the next discovery run." But with this device this message does not appear. Of course I don't know if it has to do with the number of sensors but it is the only device where the problem occurs. Can I reset the limit values directly via the database? Thanks! Helge

4 4

Lots of errors "Deadlock found when trying to get lock; try restarting transaction"
by Thomas Stather 08 Nov '22

08 Nov '22

Hi We are running Observium Professional r12071 OS: Ubuntu 18.04 LTS MySQL: 5.7.38-0ubuntu0.18.04.1 In our /opt/observium/logs/db log, we are seeing a lot of these messages (approx. every minute). --- [2022/07/26 09:23:54 +0200] poller.php(3889): Failed dbQuery (#1213 - Deadlock found when trying to get lock; try restarting transaction), Query: INSERT INTO `vlans_fdb` (`fdb_id`,`port_id`,`fdb_status`,`fdb_port`,`fdb_last_change`,`deleted`) VALUES 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ON DUPLICATE KEY UPDATE `fdb_id`=VALUES(`fdb_id`),`port_id`=VALUES(`port_id`),`fdb_status`=VALUES(`fdb_status`),`fdb_port`=VALUES(`fdb_port`),`fdb_last_change`=VALUES(`fdb_last_change`),`deleted`=VALUES(`deleted`) --- Does somebody have a clue how this can be fixed? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 8

Same Subnet devices
by Arrigo 14 Oct '22

14 Oct '22

Hi All. Is there a way to disable same subnet devices shown in port list: Since we have lots of devices with identical LAN network, list on the right of the page can be very long (and useless, btw ...). Thanks, Arrigo.

5 12

Graph Gaps and Scaling questions
by Daniel Benson 11 Oct '22

11 Oct '22

list, I have been working all angles to scale my observium CE instance running well but seem to be failing. By failing I am referring to the classic gaps in graphs for all my devices. I am running on esxi with 16 cores @ 2.40GHz, 16G of ram, SSD SAS Raid and continue to have gaps. Most recently I have pushed sql to its own instance in hopes of working around potential IO issues but that didnt help. What I do see is that my ram use is very high, I am guessing from the discovery process twice a day. When my ram use is lower throughout the day, I have no gaps. I am monitoring 6000ports on 190 devices. Should I be using north of 16G of ram in my env? I am happy to add more but all my reading indicates that observium is not RAM intense. My last attempt will be to move the RRDs to a ram disk but my RRDs are almost 16G at this time which I am guessing is part of the problem. Maybe it is time to clean house. Any insight would be appreciated. db

4 3

Temperature sensor question
by Kleber Cristiano Santilli Coelho 01 Oct '22

01 Oct '22

Good Morning! I hope you're all well. I apologize if the question is inappropriate. I'm developing an IOT module and I use the "ENTITY" MIB for the sensors. I saw that Observium handles this MIB automatically, using the entPhySensorType OID to distinguish the sensor types and it works great, except for the temperature sensor, entPhySensorType value 8. I would like to understand if this has any special reason to adapt my code. Thank you, congratulations on the software. -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo (19) 3565-4321

3 10