August 2023 - observium - lists.observium.org

my server freaks out sometimes!
by Tony Guadagno 22 Aug '23

22 Aug '23

* Hi, I am using the pro version Observium 23.8.12912 (stable)<https://www.observium.org/> I am having an issue where over the course of 2 hours (or so) all my devices go down and then up. It claims that it missed pings but there is no issue with any of the devices. This has happened to me 2 times in the past 3 months, both times starting at midnight. When I look in the event log, I am seeing some odd things on that date: [cid:image004.jpg@01D9D4D7.42656A20] First, notice that there are a bunch of snmp timeouts which do not occur on any other day. Also, it seems that all the devices have changes...again this does not happen on any other night. After the first incident I increased the RAM on the server thinking that it was constrained, but the poller info does not look bad: [cid:image005.jpg@01D9D4D7.42656A20] I would appreciate help in determining what to look at for the cause of this. Thanks Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

3 2

Graphs not collecting data after a route reboot
by Shawn L 22 Aug '23

22 Aug '23

After having a Cisco ASR9001 router reboot over the weekend, some graphs are no longer displaying data and new graphs have been created. Some graphs like processors, memory, etc. are populating correctly, while others like traffic and ports are empty. This router has been in observium for years. The only thing that changed was a reboot over the weekend due to a power issue. No upgrades, changes, etc. In some cases, the "old" graph for an interface is showing nothing, but a new graph for that interface seems to have been automatically created and is now showing data. Is there any way to fix this? I could probably delete the device completely and re-add it, but I hate to loose all of the historical data from it. I can post links to screenshots to illustrate thanks

3 4

Graphs not collecting data after a route reboot
by Shawn L 21 Aug '23

21 Aug '23

2 1

How to exclude only one drive of a server from the alerts
by Thomas Stather 21 Aug '23

21 Aug '23

Hi, Observium Pro: 23.5.12837 We have one Windows Server monitored, which has a usb drive attached to it. I want to exclude only this drive from the hdd alert e-mails (it is full but thats not a problem), how can i do that, please? Best, Thomas -- Thomas Stather IT Services Please put it-help(a)mr.mpg.de always in CC, so that you can be helped as fast as possible. Max-Planck Institut für medizinische Forschung Jahnstraße 29 69120 Heidelberg Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 2

test alert
by Arnoldo Vidal Bravo 21 Aug '23

21 Aug '23

How i can send a test alert, to check mail?. but all test conditions are false ./test_alert.php -a "id alert" -c "id contact" ? no works -- Saluda cordialmente

2 1

Frontpage custom mini graphs
by Wiethoff, Helge 19 Aug '23

19 Aug '23

Hi, I've been using the minigraphs [1] on the front page for quite a while and they haven't had to be changed for ages. But now I want to insert some new graphs and realise that this no longer works? Could it be that the documentation is old and that the creation of new minigraphs is no longer supported? regards Helge [1] https://docs.observium.org/config_options/#custom-mini-graphs

2 2

NetApp broken Harddisk not reported
by Marco Bungalski 18 Aug '23

18 Aug '23

Dear Team, we have monitored a NetApp FAS2554 with OnTap 9.7 and 12 installed HDDs. One HDD is broken, but no status was reported in Observium. Can someone help? Best Regards, Marco Bungalski

1 0

Fwd: Memory plots are mislabeled or incorrect in Observium
by NGS Webmaster 17 Aug '23

17 Aug '23

---------- Forwarded message --------- From: NGS Webmaster <ngs.webmaster(a)noaa.gov> Date: Fri, Jun 30, 2023 at 12:34 PM Subject: Memory plots are mislabeled or incorrect in Observium To: <observium-subscribe(a)lists.observium.org> Hello, The memory plots appear to be mislabeled in Observium. Below is a plot for one of our systems. [image: image.png] It reports that 32.19GB of memory is being used and that 5.67GB of memory is cached. However when I run the free -h command on the system the values for these fields are different. [image: image.png] This makes it difficult to accurately monitor the memory usage and setup accurate alerts for memory usage for systems. Can this bug be fixed? Our version information is below. [image: image.png] Thank you

2 3

How to exclude only one drive of a server from the hdd alerts
by Thomas Stather 16 Aug '23

16 Aug '23

Hi We have one Windows Server monitored, which has a usb drive attached to it. I want to exclude only this drive from the hdd alert e-mails (it is full but thats not a problem), how can i do that, please? Best, Thomas -- Thomas Stather IT Services Please put it-help(a)mr.mpg.de always in CC, so that you can be helped as fast as possible. Max-Planck Institut für medizinische Forschung Jahnstraße 29 69120 Heidelberg Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

1 0

Name description on alert boxes and mails
by Arnoldo Vidal Bravo 14 Aug '23

14 Aug '23

On the alerts boxes... how we can show port number and description or name? Some like this [image: image.png] pd: we are testing observium 23.8.12912. -- Saluda cordialmente

3 4