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Understanding device availability graph
by Dale Chambers 17 Jan '23

17 Jan '23

Good Morning, I am dealing with IT who has no understanding about networks, they have looked at a particular graph on Observium being the device availability and blaming that the issue is the switch based on what they see on the graph. The availability is 100% however there are sections that are shown red. Could you tell me what the red gradings is supposed to represent please? [cid:image001.jpg@01D9265E.974A71C0] Many Thanks Dale CONFIDENTIALITY AND PRIVACY POLICY This communication is private and the information contained in this email and any attachments may be privileged, commercially sensitive, confidential, proprietary to NSSLGlobal Limited or otherwise legally exempt from disclosure. If you are not the intended recipient or have been sent this in error, you are prohibited from using, copying, relying upon, or disseminating the information, and the sender disclaims any liability for such unauthorised use. Further, if you are not the intended recipient, please notify the sender immediately and delete all copies of this message. In accordance with our email policy, emails sent or received may be monitored. Thank you. We have recently updated our Privacy Policy, which can be accessed at https://www.nsslglobal.com/uploads/documents/NSSLGlobal_Privacy_Policy.pdf We will hold and manage personal data that you provide us with in accordance with this Privacy Policy.

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Ignore sensors on "shut / admin down" interfaces
by Peter Derissen 17 Jan '23

17 Jan '23

Goodmorning, Is there any way to ignore sensors on disabled interfaces? 2m 23s cr1.ah0001 xe-1/3/1 RX Power Dbm xe-1/3/1 RX Power under threshold: -33.99 dBm (< -15 dBm) 2m 34s pe2.gs0028 xe-0/0/1:3 RX Power Dbm xe-0/0/1:3 RX Power under threshold: -33.99 dBm (< -16.4 dBm) 2m 35s pe2.ud0031 xe-0/0/1:2 RX Power Dbm xe-0/0/1:2 RX Power under threshold: -30.46 dBm (< -16.4 dBm) 2m 49s ibr1.dieg0001 xe-0/0/0 RX Power Dbm xe-0/0/0 RX Power under threshold: -26.02 dBm (< -20 dBm) I added this line to config.php but no luck so far. $config['sensors']['port']['ignore_shutdown'] = TRUE; Met vriendelijke groet, Peter Derissen Eurofiber Nederland Oss & Data Engineer Safariweg 25-31 +31 (0)6 11587110 3605 MA Maarssen [cid:image001.png@01D92976.BE4A4B40]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eurof…> Volg ons op Twitter<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.c…> | Linkedin<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linke…> | Facebook<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.faceb…> | Youtube<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtu…> Wilt u op de hoogte blijven van technische ontwikkelingen aan ons netwerk, nieuwe ICT ontwikkelingen en klantervaringen? Meld u dan aan voor onze maandelijkse nieuwsbrief<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmarketing…>. [cid:image002.jpg@01D92976.BE4A4B40]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eurof…> ******** IMPORTANT NOTICE ******** This e-mail (including any attachments) may contain information that is confidential or otherwise protected from disclosure and it is intended only for the addressees. If you are not the intended recipient, please note that any copying, distribution or other use of information contained in this e-mail (and its attachments) is not allowed. If you have received this e-mail in error, kindly notify us immediately by telephone or e-mail and delete the message (including any attachments) from your system. Please note that e-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be subject of unauthorized interception or other interference without the knowledge of sender or recipient. Eurofiber only sends and receives e-mails on the basis that Eurofiber is not responsible for any such computer viruses, corruption or other interference or any consequences thereof. Eurofiber Nederland B.V. is registered in the Chamber of Commerce of Amsterdam with number 34134377, VAT number NL 8088.51.524 B01. Eurofiber N.V. has its registered office at Belgicastraat 5 bus 7, 1930 Zaventem and is registered under national number 0435.204.851. Eurofiber France has its registered office at 21 Avenue de la Cr?ativit?, 59650 Villeneuve d'Ascq and is registered under national number FR 83.822.249.074.

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Ignore sensors on "shut / admin down" interfaces
by Peter Derissen 16 Jan '23

16 Jan '23

Goodmorning, Is there any way to ignore sensors on disabled interfaces? 2m 23s cr1.ah0001 xe-1/3/1 RX Power Dbm xe-1/3/1 RX Power under threshold: -33.99 dBm (< -15 dBm) 2m 34s pe2.gs0028 xe-0/0/1:3 RX Power Dbm xe-0/0/1:3 RX Power under threshold: -33.99 dBm (< -16.4 dBm) 2m 35s pe2.ud0031 xe-0/0/1:2 RX Power Dbm xe-0/0/1:2 RX Power under threshold: -30.46 dBm (< -16.4 dBm) 2m 49s ibr1.dieg0001 xe-0/0/0 RX Power Dbm xe-0/0/0 RX Power under threshold: -26.02 dBm (< -20 dBm) I added this line to config.php but no luck so far. $config['sensors']['port']['ignore_shutdown'] = TRUE; Met vriendelijke groet, Peter Derissen Eurofiber Nederland Oss & Data Engineer Safariweg 25-31 +31 (0)6 11587110 3605 MA Maarssen [cid:image001.png@01D9299C.EC371490]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eurof…> Volg ons op Twitter<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.c…> | Linkedin<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linke…> | Facebook<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.faceb…> | Youtube<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtu…> Wilt u op de hoogte blijven van technische ontwikkelingen aan ons netwerk, nieuwe ICT ontwikkelingen en klantervaringen? Meld u dan aan voor onze maandelijkse nieuwsbrief<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmarketing…>. [cid:image002.jpg@01D9299C.EC371490]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eurof…> ******** IMPORTANT NOTICE ******** This e-mail (including any attachments) may contain information that is confidential or otherwise protected from disclosure and it is intended only for the addressees. If you are not the intended recipient, please note that any copying, distribution or other use of information contained in this e-mail (and its attachments) is not allowed. If you have received this e-mail in error, kindly notify us immediately by telephone or e-mail and delete the message (including any attachments) from your system. Please note that e-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be subject of unauthorized interception or other interference without the knowledge of sender or recipient. Eurofiber only sends and receives e-mails on the basis that Eurofiber is not responsible for any such computer viruses, corruption or other interference or any consequences thereof. Eurofiber Nederland B.V. is registered in the Chamber of Commerce of Amsterdam with number 34134377, VAT number NL 8088.51.524 B01. Eurofiber N.V. has its registered office at Belgicastraat 5 bus 7, 1930 Zaventem and is registered under national number 0435.204.851. Eurofiber France has its registered office at 21 Avenue de la Cr?ativit?, 59650 Villeneuve d'Ascq and is registered under national number FR 83.822.249.074.

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F5 BIG IP - Pools, pool members and virtual servers discovery failed
by محمد نوشاث علي 04 Jan '23

04 Jan '23

> > Hi, > > We are using observium CE 22.12.12447 (30th December 2022) > OS: Ubuntu 18.04 > > We added F5 BIG IP 15.1.5.1 Build 0.0.14 Point Release 1 (asm gtm ltm) BIG IP Virtual Edition to observium. > > observium not able to discover pools, pool members, virtual servers details and stats on F5 BIG IP device. Kindly help me how to discover the pools, pool members and virtual servers. > > We are doing POC for this product. > > while checking discovery logs, its only discover system F5-BIGIP-SYSTEM-MIB and not discover F5-BIGIP-LOCAL-MIBs. > > > Regards > Nowshath > >

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The Alert checker sends messages if pooled get null for a port parameters
by Vasiliy Moroz 04 Jan '23

04 Jan '23

Hello Community, Was there anyone who had an issue and could give me advice on how to work around my case described in the attached file ? Briefly: I set an alert checker, it checks the port state "ifOperStatus equals down" wait delay time and sends me the message. The port's operational status is constantly down for a long time. Sometimes the checker get NULL for port parameters so as ifOperStatus is NULL the checker defines it is not equals to "down" and sends me "false" message "Clear" The next check time the checker gets real state ifOperStatus equals down and as Alert was cleared last time so checker creates a new alert and sends me notification. Every time the checker gets null I am getting Clear then Alert notification. If I could operate with the previous state at the checker condition rule I would be set to create an alert only if the previous state was "up" AND the state for now is "down". [image: image.png]

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extending community edition
by Edvinas Kairys 02 Jan '23

02 Jan '23

Hello, Our company would like to extend current Observium subscription. I know there're client area where we can enter credit card details and buy it. But maybe there're possibility to get the invoice for the purchase ? After that it would be easier to make the payment. Thanks

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Observium Community Edition 22.12 Release
by Adam Armstrong 30 Dec '22

30 Dec '22

Hi All, We've released Observium Community Edition 22.12 based on r12447. This release includes ~350 commits. https://docs.observium.org/updating/#upgrade-to-latest-major-release Thanks, Adam.

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not detecting failed test on cyberpower ups
by Tony Guadagno 19 Dec '22

19 Dec '22

Hi, I noticed that one of my ups' has failed its selftest on 12/19...however...Observium is reporting a successful test (but from the previous week 12/12). [cid:image001.jpg@01D91381.3E32DD10] From the ups: [cid:image002.jpg@01D91381.3E32DD10] And [cid:image003.jpg@01D91381.3E32DD10] How can we tell if the issue is with the UPS not reporting properly, or Observium not recognizing? I have attached some snmp walks. Thanks Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

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observium + ostiket webhook
by Arnoldo Vidal Bravo 05 Dec '22

05 Dec '22

hi I'm trying to integrate observium with osticket... to generate tickets when an alarm is triggered on observium. But to setup a webhook json, osticket requires a key. webhook old no works. tested with curl.. works. observium 22.10.12354 (rolling) -- Saluda cordialmente

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New requirement ¿posibble?
by Arnoldo Vidal Bravo 03 Dec '22

03 Dec '22

Our team handles requests with a ticket system. When a device does not respond... an alert is sent by email... then when the device starts working again a new email is sent with the subject recovery. Now our boss needs a new ticket to be generated only when a device doesn't respond, not when it works again. ¿it is possible? -- Saluda cordialmente

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