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Device Down False positive and snmpget
by Sebastian Klute 02 Nov '16

02 Nov '16

Hello folks, today I got kinda strange problem. I got a Server up and running fine but it is still shown as device down. "Device status changed to Down (ping)" After some debugging and digging into the workflow of polling and checking egc. I tried to redo the different checks that could lead to a device down. First of all: Is it pingable ? root@om:/tmp# /usr/bin/fping -t1000 -t 500 -c 20 -q 84.200.41.226 84.2xx.xxx.xxx : xmt/rcv/%loss = 20/20/0%, min/avg/max = 0.20/0.30/0.43 seems good to me - no idea why it should be down by ping. Is the hostname resolvable? Yes it is. Standart ping with hostname is working fine. So I'll dig further into debug logs and found this CMD[/usr/bin/snmpget -v2c -c *** -Pu -OQUst -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'hostname.example':'161' sysObjectID.0 sysUpTime.0] CMD EXITCODE[1] CMD RUNTIME[6.0283s] STDOUT[ ] STDERR[ Timeout: No Response from udp:hostname.example:161. ] SNMP STATUS[FALSE] I wondered why and did it manualy. The error is as followed: Too many object identifiers specified. Only 128 allowed in one request. The question is now, what can I do to solve this issue? What about the false positive device down by ping alert? Additional Info: > $data - /opt/observium/poller.php:170 /opt/observium/includes/alerts.inc.php:61 ========================================= array( [device_status] => string(1) "0" [device_status_type] => string(4) "snmp" [device_ping] => string(4) "7.34" [device_snmp] => int(0) ) Thanks for the help and best regards Sebastian Klute -- Accelerated IT Services GmbH Kruppstraße 105 - 60388 Frankfurt - Germany sk(a)accelerated.de - http://www.accelerated.de/ Phone: +49 69 - 900 180 41 - Fax: +49 69 - 900 180 90 HRB: 60665 - Amtsgericht Ludwigshafen - VatID: DE253684415 Managing Directors: Nicolaj Kamensek & Ole Krieger

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Call to undefined function mb_strtolower()
by Simon Smith 02 Nov '16

02 Nov '16

Hi All not sure if its me or my setup setup new server, Ubuntu 16.04, 2 core, 4gb ram, 40gb hdd, LXC container I’m getting the following error when I’m running the poller.php PHP Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /opt/observium/libs/ref.inc.php:968 Stack trace: #0 /opt/observium/libs/ref.inc.php(993): ref::getBacktrace() #1 /opt/observium/libs/ref.inc.php(81): ref::getInputExpressions(Array) #2 /opt/observium/includes/common.inc.php(706): rt(Array) #3 /opt/observium/includes/polling/system.inc.php(213): print_vars(Array) #4 /opt/observium/includes/polling/functions.inc.php(693): include('/opt/observium/...') #5 /opt/observium/poller.php(170): poll_device(Array, Array) #6 {main} thrown in /opt/observium/libs/ref.inc.php on line 968 Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /opt/observium/libs/ref.inc.php:968 Stack trace: #0 /opt/observium/libs/ref.inc.php(993): ref::getBacktrace() #1 /opt/observium/libs/ref.inc.php(81): ref::getInputExpressions(Array) #2 /opt/observium/includes/common.inc.php(706): rt(Array) #3 /opt/observium/includes/polling/system.inc.php(213): print_vars(Array) #4 /opt/observium/includes/polling/functions.inc.php(693): include('/opt/observium/...') #5 /opt/observium/poller.php(170): poll_device(Array, Array) #6 {main} thrown in /opt/observium/libs/ref.inc.php on line 968 anybody seen these errors before? regards Simon

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Systems no longer show up
by Macklin, Jason 01 Nov '16

01 Nov '16

Good day everyone! We are no longer seeing anything via the webui. I suspect it is due to a loss of network connectivity over the weekend. Seeing the following in the db.log now: Failed dbQuery (#2006 - MySQL server has gone away) Initial investigation seems to suggest that the client has become disconnected from the mariadb server (they are the same system) and so I'm wondering if there is an easy recovery method. Restarting services has not worked and the server has been rebooted. Still no change. Any help is greatly appreciated! Cheers, Jason -- *Jason Macklin* Lead Consultant - Sequencing Solution Center R&D Roche Molecular Systems | 4300 Hacienda Drive | Pleasanton, CA 94588 | USA T: +1 925 730 8458 | M: +1 925 353 7409 | E: *jason.macklin(a)roche.com <jason.macklin(a)roche.com>*

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unsubscribe
by Justin Smith 01 Nov '16

01 Nov '16

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Changing content of email alerts
by Boyard Engels 31 Oct '16

31 Oct '16

Team, I want to change the content of the alerts that are sent out, what is the easiest way to achieve that? bo

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Re: [Observium] Reset License
by ron＠rjr-services.com 31 Oct '16

31 Oct '16

Back up and restore your SQL database... Get Outlook for Android On Mon, Oct 31, 2016 at 7:25 AM -0600, "Erwin Heringa" <erwin.heringa(a)sidn.nl> wrote: -- This message has been scanned by E.F.A. Project and is believed to be clean.

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Reset License
by Andrew Colin 31 Oct '16

31 Oct '16

I am in the process of migrating to a new server I am running the enterprise edition, How do I reset my svn code?

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BGP Mikrotik
by Andrew Colin 31 Oct '16

31 Oct '16

Hi Guys Is there a mib available to pull BGP stats from a mikrotik yet?

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Alerting. Could I check the Status
by Lee Byatt 29 Oct '16

29 Oct '16

Good evening guys, Could I kindly check out the status of the Mail alerts on the SVN version please? Are they supported and do they work as I have an alert cheker on my setup but they not getting to my inbox. I have a config like this in the config.php $config['email_backend'] = 'sendmail'; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email_from'] = '"Observium Network Monitor"<observium@MYDOMAIN>'; // Mail from. Default: "OBSERVIUM Network Monito$ $config['email_sendmail_path'] = '/usr/sbin/sendmail'; // The location of the sendmail program. $config['email_smtp_host'] = 'MYRELAY; // Outgoing SMTP server name. $config['email_smtp_port'] = 25; // The port to connect. $config['email_smtp_timeout'] = 10; // SMTP connection timeout in seconds. $config['email_smtp_secure'] = NULL; // Enable encryption. Use 'tls' or 'ssl' $config['email_smtp_auth'] = FALSE; // Whether or not to use SMTP authentication. $config['email_smtp_username'] = NULL; // SMTP username. $config['email_smtp_password'] = NULL; // Password for SMTP authentication. // Alerting Settings $config['alerts']['email']['default'] = 'me; // Default alert recipient $config['alerts']['email']['default_only'] = TRUE; // Only use default recipient $config['alerts']['email']['enable'] = TRUE; // Enable email alerts $config['alerts']['bgp']['whitelist'] = NULL; // Populate as an array() with ASNs to alert on. $config['alerts']['port']['ifdown'] = TRUE; // Generate alerts for ports that go down $config['alerts']['port']['ifdown_types'] = array('core', 'transit', 'peering'); // Generate alerts for ports that go down $config['alerts']['interval'] = 86400; // How frequently to re-send a notification for a continuing alert condition // In seconds. Default is 1 day. I have this setup running in parallel with Nagios and would like to turn this off very soon. Thanks Lee Visit http://www.excellgroup.com/solutions/ to learn about our Voice, Cloud / Data, Network, Mobile and Business Centres solutions. Contact Us: http://www.excellgroup.com/contact/ This email is subject to Excell’s Email Terms & Conditions which can be found at http://www.excellgroup.com/legal-and-terms/email-terms-conditions/

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CheckPoint alert creation problem
by Laszlo Nemeth 28 Oct '16

28 Oct '16

Hello, I have a CheckPoint 2205 device. It is supported by Observium, so we love it :D I would like to create an alert for it’s fan speed. I do a normal alert like our other looks like: Device: hostname match *cpfw01* Entity match: sensor_class equals fanspeed Test condition: sensor_value greater 3000 With this settings if i push a Rebuild, it shows 0 entities. How can i check what is wrong? I tried to change the fanspeed to temperature, but the problem is similar, 0 entities after rebuild. I attached a picture about the graphs of the device. Hmm... if i run a „rebuild” there are see lot of devices but there is no any „FW” devices however we have more whit this FW prefix. May be this is the problem? It looks like this list doesn’t show all of our devices. Thanks Br Laszlo

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