- observium - lists.observium.org

web console logon issue
by Matthew Cotter 12 Nov '22

12 Nov '22

Greetings, I recently ran into a problem with logging into the web portal for Observium. I enter the user name and password, and nothing happens, Has anyone run into this? I have run all updates and maintenance I could find on the support site with no luck. Thank you Matt Matthew Cotter Network Administrator Boston Inc. dba Furniture & ApplianceMart | Ashley HomeStore 2404 W, Beltline Hwy Madison, WI 53713 (p) 608-277-7700 (e) Matt.Cotter(a)BostonFAM.com BostonFAM.com<http://www.BostonFAM.Com> | AshleyHomestores.com<https://www.ashleyfurniturehomestore.com> | furnitureappliancemart.com<https://www.furnitureappliancemart.com/> [FAM Stores] "Improving the quality of people's lives by making amazing rooms together!" Central Wisconsin Area - Marshfield | Rhinelander | Stevens Point | Wausau Fox Valley Area - Appleton | Green Bay | Oshkosh Madison Area - Madison East | Madison West | Janesville Milwaukee Area - Greenfield | Kenosha | Pewaukee | Richfield All locations owned & operated by Boston Inc. This e-mail contains privileged and confidential information intended only for the use of Boston Inc. or one or more of its employees. If the reader of this e-mail is not the intended recipient, please be advised that any retention, dissemination, or copying of this e-mail is strictly prohibited and may result in legal action. If you have received this e-mail in error, please immediately notify the sender by e-mail and delete the original e-mail from your mailbox.

3 8

"reset limits" doesn't work with one switch
by Wiethoff, Helge 10 Nov '22

10 Nov '22

Hi everyone, I have a problem with the "reset limits" function: On a device with many sensors (305) I can't recalculate the limits using "reset limits" in the device-preferences. Normally a note with the message appears: "Reset limits for Current sensor foo"; they will be recalculated on the next discovery run." But with this device this message does not appear. Of course I don't know if it has to do with the number of sensors but it is the only device where the problem occurs. Can I reset the limit values directly via the database? Thanks! Helge

4 4

Rule not being ignored
by McGranahan, Jamen (VU) 07 Nov '22

07 Nov '22

One of our servers keeps reporting that its down and then back up a minute later. I've tried to ignore the alert within Observium but that only lasted for less than a day. I even put in a date to ignore the alert until 2026. That lasted for a couple of days. But we are once again getting bombarded with these alerts. I don't want to disable the alert since we have over 30 systems registered. Ideas or suggestions? Jamen McGranahan Associate Director of Library Technology & Digital Services Vanderbilt University Library

3 2

Lots of errors "Deadlock found when trying to get lock; try restarting transaction"
by Thomas Stather 07 Nov '22

07 Nov '22

Hi We are running Observium Professional r12071 OS: Ubuntu 18.04 LTS MySQL: 5.7.38-0ubuntu0.18.04.1 In our /opt/observium/logs/db log, we are seeing a lot of these messages (approx. every minute). --- [2022/07/26 09:23:54 +0200] poller.php(3889): Failed dbQuery (#1213 - Deadlock found when trying to get lock; try restarting transaction), Query: INSERT INTO `vlans_fdb` (`fdb_id`,`port_id`,`fdb_status`,`fdb_port`,`fdb_last_change`,`deleted`) VALUES 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ON DUPLICATE KEY UPDATE `fdb_id`=VALUES(`fdb_id`),`port_id`=VALUES(`port_id`),`fdb_status`=VALUES(`fdb_status`),`fdb_port`=VALUES(`fdb_port`),`fdb_last_change`=VALUES(`fdb_last_change`),`deleted`=VALUES(`deleted`) --- Does somebody have a clue how this can be fixed? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 8

authentication method
by Arnoldo Vidal Bravo 03 Nov '22

03 Nov '22

Hi, We have a Central screen to show any alert, status and information, but we want migrate an LDAP authentication. On this screen we have a special user created to login into observium's web. How we config Observium to use LDAP (to persons) and mysql (to special user and backup)? -- Saluda cordialmente

3 3

mitel monitoring?
by Alex Rubenstein 26 Oct '22

26 Oct '22

I am looking to monitor a variety of Mitel telephony devices. I've added one and auto discovered it. I did note that the MIBs I could download from the device are precisely the same ones already located in /opt/observium/mibs/mitel When auto discovery occurs, there is no mention of anything Mitel in the device. Is there something I have to do to push observium to enable Mitel stuff?

2 2

Authenticate methods
by Arnoldo Vidal Bravo 26 Oct '22

26 Oct '22

hello, we are evaluating to integrate observium authentication with ldap. It works fine for us... how to access observium if the ldap service does not respond (any failure)? .what do we do if we can't modify config.ini to use some other method? -- Saluda cordialmente

1 0

Observium check out using SVN Update (svn update) Not working
by Gordon Cheng (gocheng) 24 Oct '22

24 Oct '22

Forwarding for my colleague who is helping to re-install our Observium. Attached please find the screen shot of the ‘about’ page. Please also help to add "Ravish Hegde (ravisheg)" ravisheg(a)cisco.com<mailto:ravisheg@cisco.com> to the list of this account so that he can email to support directly. Thanks. From: "Ravish Hegde (ravisheg)" <ravisheg(a)cisco.com> Date: Friday, October 21, 2022 at 1:33 AM To: "observium(a)observium.org" <observium(a)observium.org> Cc: "Gordon Cheng (gocheng)" <gocheng(a)cisco.com> Subject: Observium check out using SVN Update (svn update) Not working Hi, In our Observium (Subscription version) environment, I tried upgrading our environment using SVN update and this did not error out , but did not work looks like as Observium version is still showing below message when login : There is a newer revision of Observium available! Version 21.9.11575 (20th October 2022) is 11575 revisions ahead. I have checked .SVN folder existence inside Observium folder where it installed. How can I pull the latest version to ensure environment is up-to-date? Please note that I have used all the steps mentioned in : https://docs.observium.org/updating/ Could you help me to fix this ? Regards Ravish Hegde ENGINEERING LEADER ravisheg(a)cisco.com<mailto:ravisheg@cisco.com> Mob: +91 9008942897

2 1

changes to $config['frontpage']['custom_traffic']['ids'] ignored
by Eric W. Bates (he) 18 Oct '22

18 Oct '22

We replaced our edge routers over the weekend and I updated the list of port id's in $config['frontpage']['custom_traffic']['ids'] with the new ones from the new routers; however, the custom graph on the front page hasn't changed and still lists the old interfaces (on the now shut-down routers). What else do I need to do? Thanks. -- Clark 159a 508/289-3112

2 6

alert by amount of traffic
by Arnoldo Vidal Bravo 15 Oct '22

15 Oct '22

Hi, We have a observium 22.1.11868. how we can have an alert by amount of traffic in a subinterface?. Explanation, on the interface we have an ISP provider, but there 2 subinterfaces, national traffic and international traffic. -- Saluda cordialmente

3 9