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Port Description Parsing - Cust Graphs "Error Drawing Graph"
by Chris Macneill 26 Feb '20

26 Feb '20

Hi, We're currently using Observium v20.1.10233 and have a problem with "Error Drawing Graph" for all ports with a "Cust" prefix. Ports with "Core", "Peer" or "Transit" prefix correctly show graphs. The ports we're monitoring are VLANs, the Peer/Transit are simple 802.1q VLANs, the Core/Customer VLANs are QinQ, i.e. two layers of 802.1q headers. All port types are correctly detected by SNMP and listed against the Router. Given that "Core" displays graphs correctly, this doesn't seem to be related to QinQ, but specifically to the "Cust" prefix. Examples that correctly show graphs, 1st is 802.1q, 2nd is QinQ:- Peering: Datacom CHC<->Chorus [10Gbit] {Chorus SVID.100} Core: Zelan Workshop, 50 Palmerston St, Westport [1Gbit] {Chorus CVID.100} Example (QinQ) that gives "Error Drawing Graph":- Cust: GDC Westland Recreation Centre, 83 High St, Greymouth [100Mbit] {Chorus CVID.113} All our routers are MikroTik, so can't determine if this is a router OS/hardware specific issue. Regards Chris Macneill Zelan Ltd.

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Re: [Observium] Port Description Parsing - Cust Graphs "Error Drawing Graph"
by Manish Shringarpure 26 Feb '20

26 Feb '20

I was facing the same issue, the rrd files are not generated for some routers for only ports. You can check if the rrd files are present under /opt/observium/rrd/<device_name>/port*.rrd I ran the poller explicitly and the rrd files were generated. You can try the same on that specific device, with the following command. sudo ./poller.php -h <device_id> -m ports -dd watch out for the snmpbulkwalk command that gets printed on the screen. Regard’s Manish From: observium <observium-bounces(a)observium.org> on behalf of Chris Macneill via observium <observium(a)observium.org> Reply to: observium <observium(a)observium.org> Date: Wednesday, 26 February 2020 at 10:54 AM To: observium <observium(a)observium.org> Cc: Chris Macneill <cmacneill(a)cmit.nz> Subject: [Observium] Port Description Parsing - Cust Graphs "Error Drawing Graph" Hi, We're currently using Observium v20.1.10233 and have a problem with "Error Drawing Graph" for all ports with a "Cust" prefix. Ports with "Core", "Peer" or "Transit" prefix correctly show graphs. The ports we're monitoring are VLANs, the Peer/Transit are simple 802.1q VLANs, the Core/Customer VLANs are QinQ, i.e. two layers of 802.1q headers. All port types are correctly detected by SNMP and listed against the Router. Given that "Core" displays graphs correctly, this doesn't seem to be related to QinQ, but specifically to the "Cust" prefix. Examples that correctly show graphs, 1st is 802.1q, 2nd is QinQ:- Peering: Datacom CHC<->Chorus [10Gbit] {Chorus SVID.100} Core: Zelan Workshop, 50 Palmerston St, Westport [1Gbit] {Chorus CVID.100} Example (QinQ) that gives "Error Drawing Graph":- Cust: GDC Westland Recreation Centre, 83 High St, Greymouth [100Mbit] {Chorus CVID.113} All our routers are MikroTik, so can't determine if this is a router OS/hardware specific issue. Regards Chris Macneill Zelan Ltd.

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Not seeing additional CPU's.
by Scott L. Kaiser 26 Feb '20

26 Feb '20

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only front page working
by Ross [Eve IT] 25 Feb '20

25 Feb '20

Hello, Recently installed the CE version on a local Debian box running nginx and I have having a bizarre issue. Only the front page loads, it loads fine. The moment I click on any link, whether it is a device or trying to go into Settings, it just throws a 404. I don't see any errors in nginx. I thought it might have something to do with the web_url & base_url, I have set that in the config.php but no luck. I'm sure it's something I have missed :/ Ross.

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Re: [Observium] Port red file generation issue
by Manish Shringarpure 25 Feb '20

25 Feb '20

Hi Adam, Thanks for your reply. All the rrd files inside the device directory have user as root and group as root. Even the other devices where the graphs are showing up have user as root and group as root. Following is the screenshot of the rrdtool dump of a port file. <ds> 23 <name> OUTOCTETS </name> 24 <type> DERIVE </type> 25 <minimal_heartbeat>600</minimal_heartbeat> 26 <min>0.0000000000e+00</min> 27 <max>1.2500000000e+10</max> 28 29  30 <last_ds>472721674480</last_ds> 31 <value>NaN</value> 32 <unknown_sec> 214 </unknown_sec> 33 </ds> 34 35 <ds> 36 <name> INERRORS </name> 37 <type> DERIVE </type> 38 <minimal_heartbeat>600</minimal_heartbeat> 39 <min>0.0000000000e+00</min> 40 <max>1.2500000000e+10</max> 41 42  43 <last_ds>0</last_ds> 44 <value>NaN</value> 45 <unknown_sec> 214 </unknown_sec> 46 </ds> All values seem to be NaN. Does observium write any error logs where such errors could be seen? Regard’s Manish From: observium <observium-bounces(a)observium.org> on behalf of Adam Armstrong via observium <observium(a)observium.org> Reply to: Observium <observium(a)observium.org> Date: Monday, 24 February 2020 at 3:08 PM To: Manish Shringarpure via observium <observium(a)observium.org> Cc: Adam Armstrong <adama(a)memetic.org> Subject: Re: [Observium] Port red file generation issue This is probanly a permissioms issue. If you manually ran the poller as root, the observium user won't have write permissions to that directory. Adam. Sent from BlueMail<http://www.bluemail.me/r?b=15818> On 24 Feb 2020, at 05:30, Manish Shringarpure via observium <observium(a)observium.org<mailto:observium@observium.org>> wrote: Hi, I am new to observium. I have a strange issue ;for only one of the devices in the network. The port*.rrd files for this device is not getting generated in the /opt/observium/rrd path. The other rrd files are being generated for this device. Because of which the dashboard does not show any graphs for the ports on this device. I ran the poller script manually for this particular device and the ports*.rrd files got generated but after I exported the files to an XML I could see all values as NaN. Also these port rrd files are not getting updated at regular intervals like the other rrd files for the same device. How do I debug this? Help would be appreciated. Regards, Manish ________________________________ observium mailing list observium(a)observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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API strange issue
by Daniel Rolfe 24 Feb '20

24 Feb '20

Hi All, Can anyone think of what I'm missing with this issue ? see images below: So I have an alert checker with ID 4 [image: image.png] But hitting the api directly for that id gives a 404 [image: image.png] Observium details [image: image.png] Thanks in advance images attached also in case of non html email clients Regards, Daniel

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Port red file generation issue
by Manish Shringarpure 24 Feb '20

24 Feb '20

Hi, I am new to observium. I have a strange issue ;for only one of the devices in the network. The port*.rrd files for this device is not getting generated in the /opt/observium/rrd path. The other rrd files are being generated for this device. Because of which the dashboard does not show any graphs for the ports on this device. I ran the poller script manually for this particular device and the ports*.rrd files got generated but after I exported the files to an XML I could see all values as NaN. Also these port rrd files are not getting updated at regular intervals like the other rrd files for the same device. How do I debug this? Help would be appreciated. Regards, Manish

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Wikimedia Map Tiles not loading - Error 429
by Gumilar Siegfried MSc. 21 Feb '20

21 Feb '20

Hello! Among other things, we display the map in the dashboard. As it seems, the Wikimedia Tiles are shown by default, because we did not set anything else in the config.php file. Since a few weeks we have the problem that some tiles are not displayed anymore. In the Chrome Console you can see that the PNGs are not loaded due to an error code 429 (too many requests). It seems that Wikimedia has introduced a limit for some time now. Since many users have the dashboard permanently open, the same PNGs are very often loaded from our public IP. Is there a workaround for this problem? It is actually not necessary that the browser constantly reloads the PNGs, because nothing changes in the display. Unfortunately I did not find a list of possible alternative tile providers anywhere in the documentation. I only know the carto base dark and light. Unfortunately I don't find them optically ideal. What other implemented variants are there? Regards, Siegfried

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Change severity on alarms
by Daniel Johansson 21 Feb '20

21 Feb '20

Hi I was wondering if there are any ways of creating other seventies than Critical when creating alarm checkers? For example I would like to have severity Informational and maybe some others. Also I would like to have the posibility to only send Critical events to all recievers of the alarms and Informational to the responsible group for specific alarms. Is this possible? If so how do I do it? If it's not possible now, can it be implemented? ---- Regards Daniel

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Syslog Priority Filter on Syslog Frontpage/Dashboard
by Klimek, Denis 20 Feb '20

20 Feb '20

Hi all, is there any known option to display also Informational (6) syslog messages on the Syslog Box in the dashboard view? Mit freundlichem Gruß Stadtwerke Norderstedt Denis Klimek Carrier Manager & Professional Network Engineer IP-Systemtechnik Tel: +49 (0) 40 / 521 04 - 1049 dklimek(a)stadtwerke-norderstedt.de<mailto:dklimek@stadtwerke-norderstedt.de> www.stadtwerke-norderstedt.de<http://www.stadtwerke-norderstedt.de/>

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