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Observium check out using SVN Update (svn update) Not working
by Gordon Cheng (gocheng) 24 Oct '22

24 Oct '22

Forwarding for my colleague who is helping to re-install our Observium. Attached please find the screen shot of the ‘about’ page. Please also help to add "Ravish Hegde (ravisheg)" ravisheg(a)cisco.com<mailto:ravisheg@cisco.com> to the list of this account so that he can email to support directly. Thanks. From: "Ravish Hegde (ravisheg)" <ravisheg(a)cisco.com> Date: Friday, October 21, 2022 at 1:33 AM To: "observium(a)observium.org" <observium(a)observium.org> Cc: "Gordon Cheng (gocheng)" <gocheng(a)cisco.com> Subject: Observium check out using SVN Update (svn update) Not working Hi, In our Observium (Subscription version) environment, I tried upgrading our environment using SVN update and this did not error out , but did not work looks like as Observium version is still showing below message when login : There is a newer revision of Observium available! Version 21.9.11575 (20th October 2022) is 11575 revisions ahead. I have checked .SVN folder existence inside Observium folder where it installed. How can I pull the latest version to ensure environment is up-to-date? Please note that I have used all the steps mentioned in : https://docs.observium.org/updating/ Could you help me to fix this ? Regards Ravish Hegde ENGINEERING LEADER ravisheg(a)cisco.com<mailto:ravisheg@cisco.com> Mob: +91 9008942897

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changes to $config['frontpage']['custom_traffic']['ids'] ignored
by Eric W. Bates (he) 19 Oct '22

19 Oct '22

We replaced our edge routers over the weekend and I updated the list of port id's in $config['frontpage']['custom_traffic']['ids'] with the new ones from the new routers; however, the custom graph on the front page hasn't changed and still lists the old interfaces (on the now shut-down routers). What else do I need to do? Thanks. -- Clark 159a 508/289-3112

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alert by amount of traffic
by Arnoldo Vidal Bravo 15 Oct '22

15 Oct '22

Hi, We have a observium 22.1.11868. how we can have an alert by amount of traffic in a subinterface?. Explanation, on the interface we have an ISP provider, but there 2 subinterfaces, national traffic and international traffic. -- Saluda cordialmente

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Message alerts
by Arnoldo Vidal Bravo 14 Oct '22

14 Oct '22

The observium team guided me to find an error when creating an alert. For the notifications sent by email to show the description or name in an interface, not port_label.... do we have to apply a template to the notifications? explain [image: image.png] -- Saluda cordialmente

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Re: observium Digest, Vol 147, Issue 14
by Ryan, Spencer J. 14 Oct '22

14 Oct '22

Yes. The issue is the subinterfaces do not show up as Ethernet (ethernetCsmacd) Click on one of the subinterfaces, click the “Data” button on the right hand side, and see what the “ifType” is on this device, here’s an Arista for example: [cid:image001.png@01D8DFC3.B46B3050] Whatever that ifType is, add that as an “or” for ifType selection criteria. ________________________________ Spencer J. Ryan| Manager, Technology and Infrastructure Miller Canfield T +1.313.496.7979 | F +1.313.496.7500 ________________________________ From: Arnoldo Vidal Bravo <arnoldo.vidal(a)pucv.cl> Sent: Friday, October 14, 2022 11:09 AM To: Ryan, Spencer J. <Ryan(a)millercanfield.com> Subject: Re: [Observium] Re: observium Digest, Vol 147, Issue 14 Caution: This is an external email. Do not open attachments or click links from unknown or unexpected emails. this? [cid:image002.png@01D8DFC3.B46B3050] El vie, 14 oct 2022 a las 11:51, Ryan, Spencer J. (<Ryan(a)millercanfield.com<mailto:Ryan@millercanfield.com>>) escribió: The fact that they’re showing up in the screen shot you provided means Observium knows about them (and we can see traffic in the graphs) You are building your alert’s wrong if it’s not catching the sub interfaces. Share the alert definitions and we can try and help adjust them. ________________________________ Spencer J. Ryan| Manager, Technology and Infrastructure Miller Canfield T +1.313.496.7979 | F +1.313.496.7500 ________________________________ From: Arnoldo Vidal Bravo via observium <observium(a)lists.observium.org<mailto:observium@lists.observium.org>> Sent: Friday, October 14, 2022 10:43 AM To: Observium <observium(a)lists.observium.org<mailto:observium@lists.observium.org>> Cc: Arnoldo Vidal Bravo <arnoldo.vidal(a)pucv.cl<mailto:arnoldo.vidal@pucv.cl>> Subject: [Observium] Re: observium Digest, Vol 147, Issue 14 Caution: This is an external email. Do not open attachments or click links from unknown or unexpected emails. With any specific command? El vie, 14 oct 2022 a las 11:26, Luis Olavarrieta via observium (<observium(a)lists.observium.org<mailto:observium@lists.observium.org>>) escribió: Check out how the mibs respond to the request. Observium will only publish (doestn matter if is physical or logical) any interface posted thru the result of "IF-MIB" <http://www.wynnmex.com/> This email is confidential and / or may contain inside information. If you are not the addressee or authorized to receive your emails, you must NOT use, copy, disclose or take any action based on this email or any other information herein, please notify the sender immediately by reply this email and delete this email and its attachments.Privacy note a: www.wynnmex.com<http://www.wynnmex.com> Este correo electrónico es confidencial y/o puede contener información privilegiada. Si usted no es su destinatario o no es alguna persona autorizada por éste para recibir sus correos electrónicos, NO deberá utilizar, copiar, relevelar o tomar ninguna acción basada en este correo o cualquier otra información incluida en el, favor de notificar al remitente de inmediato mediante el envío de este correo y borrar a continuación totalmente este correo y sus anexos. Consulta nuestro aviso de privacidad en:www.wynnmex.com<http://www.wynnmex.com> El 14/10/22, 7:57, "observium-request(a)lists.observium.org<mailto:observium-request@lists.observium.org> <mailto:observium-request@lists.observium.org<mailto:observium-request@lists.observium.org>>" <observium-request(a)lists.observium.org<mailto:observium-request@lists.observium.org> <mailto:observium-request@lists.observium.org<mailto:observium-request@lists.observium.org>>> escribió: Send observium mailing list submissions to observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>> To subscribe or unsubscribe via email, send a message with subject or body 'help' to observium-request(a)lists.observium.org<mailto:observium-request@lists.observium.org> <mailto:observium-request@lists.observium.org<mailto:observium-request@lists.observium.org>> You can reach the person managing the list at observium-owner(a)lists.observium.org<mailto:observium-owner@lists.observium.org> <mailto:observium-owner@lists.observium.org<mailto:observium-owner@lists.observium.org>> When replying, please edit your Subject line so it is more specific than "Re: Contents of observium digest..." Today's Topics: 1. Re: alert by amount of traffic (Arnoldo Vidal Bravo) ---------------------------------------------------------------------- Message: 1 Date: Fri, 14 Oct 2022 09:55:17 -0300 From: Arnoldo Vidal Bravo <arnoldo.vidal(a)pucv.cl<mailto:arnoldo.vidal@pucv.cl> <mailto:arnoldo.vidal@pucv.cl<mailto:arnoldo.vidal@pucv.cl>>> Subject: [Observium] Re: alert by amount of traffic To: Observium <observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>>> Message-ID: <CAGHkLJwm0Uo87Fj+Vy45kxjcfSqJ47iOjis8G0JCTxqNBA4Q5A(a)mail.gmail.com<mailto:CAGHkLJwm0Uo87Fj%2BVy45kxjcfSqJ47iOjis8G0JCTxqNBA4Q5A@mail.gmail.com> <mailto:CAGHkLJwm0Uo87Fj+Vy45kxjcfSqJ47iOjis8G0JCTxqNBA4Q5A@mail.gmail.com<mailto:CAGHkLJwm0Uo87Fj%2BVy45kxjcfSqJ47iOjis8G0JCTxqNBA4Q5A@mail.gmail.com>>> Content-Type: multipart/related; boundary="000000000000064b5e05eafe24bb" it is not possible to create traffic alert on a subinterface. They only work with physical interfaces... we already tried El vie, 14 oct 2022 a las 9:50, Adam Armstrong via observium (< observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>>>) escribió: > I still don't really understand the problem. > > In Observium there's no difference between an "interface" and a > "subinterface". > > They're all just entries in IF-MIB. > > adam. > > Arnoldo Vidal Bravo via observium wrote on 2022-10-14 12:38: > > attached graphical explanation > > [image: image.png] > > El jue, 13 oct 2022 a las 20:24, Adam Armstrong via observium (< > observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>>>) escribió: > >> I’m not sure what you mean by subinterface. >> >> >> >> If it exists in Observium as a port, you can alert on it. If it doesn’t, >> you can’t. >> >> >> >> Adam. >> >> >> >> *From:* Arnoldo Vidal Bravo via observium <observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>>> >> >> *Sent:* 13 October 2022 21:20 >> *To:* Observium <observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>>> >> *Cc:* Arnoldo Vidal Bravo <arnoldo.vidal(a)pucv.cl<mailto:arnoldo.vidal@pucv.cl> <mailto:arnoldo.vidal@pucv.cl<mailto:arnoldo.vidal@pucv.cl>>> >> *Subject:* [Observium] Re: alert by amount of traffic >> >> >> >> Yes, it works same a common interface. >> in the examples available, we can setup an alert when RX bps is >> greater 90% on any interface... works fine , but we can't do same thing on >> a subinterface. >> >> >> >> >> >> El jue, 13 oct 2022 a las 15:20, Adam Armstrong via observium (< >> observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>>>) escribió: >> >> Do the subinterfaces have traffic counters? >> >> >> >> A traffic alert is fairly trivial, there are examples in the docs, I >> think. >> >> >> >> You can’t alert on “x traffic in x hours/days/weeks”, but you can alert >> on “x bps”. >> >> >> >> Adam. >> >> >> >> *From:* Arnoldo Vidal Bravo via observium <observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>>> >> >> *Sent:* 13 October 2022 12:51 >> *To:* Observium <observium(a)observium.org<mailto:observium@observium.org> <mailto:observium@observium.org<mailto:observium@observium.org>>> >> *Cc:* Arnoldo Vidal Bravo <arnoldo.vidal(a)pucv.cl<mailto:arnoldo.vidal@pucv.cl> <mailto:arnoldo.vidal@pucv.cl<mailto:arnoldo.vidal@pucv.cl>>> >> *Subject:* [Observium] alert by amount of traffic >> >> >> >> >> Hi, >> >> We have a observium 22.1.11868. how we can have an alert by amount of >> traffic in a subinterface?. >> >> Explanation, on the interface we have an ISP provider, but there 2 >> subinterfaces, national traffic and international traffic. >> >> -- >> >> Saluda cordialmente >> >> [image: Image removed by sender.] >> >> >> >> _______________________________________________ >> observium mailing list -- observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>> >> To unsubscribe send an email to observium-leave(a)lists.observium.org<mailto:observium-leave@lists.observium.org> <mailto:observium-leave@lists.observium.org<mailto:observium-leave@lists.observium.org>> >> >> >> >> >> -- >> >> Saluda cordialmente >> >> [image: Image removed by sender.] >> >> >> _______________________________________________ >> observium mailing list -- observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>> >> To unsubscribe send an email to observium-leave(a)lists.observium.org<mailto:observium-leave@lists.observium.org> <mailto:observium-leave@lists.observium.org<mailto:observium-leave@lists.observium.org>> >> > > > -- > > Saluda cordialmente > > > > > > > _______________________________________________ > observium mailing list -- observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>> > To unsubscribe send an email to observium-leave(a)lists.observium.org<mailto:observium-leave@lists.observium.org> <mailto:observium-leave@lists.observium.org<mailto:observium-leave@lists.observium.org>> > > > -- > Sent from Postbox > <https://www.postbox-inc.com/?utm_source=email&utm_medium=siglink&utm_campai…> <https://www.postbox-inc.com/?utm_source=email&utm_medium=siglink&ut…> > _______________________________________________ > observium mailing list -- observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>> > To unsubscribe send an email to observium-leave(a)lists.observium.org<mailto:observium-leave@lists.observium.org> <mailto:observium-leave@lists.observium.org<mailto:observium-leave@lists.observium.org>> > -- Saluda cordialmente -------------- next part -------------- A message part incompatible with plain text digests has been removed ... 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Name: image.jpg Type: image/jpeg Size: 1555 bytes Desc: not available ------------------------------ Subject: Digest Footer _______________________________________________ observium mailing list -- observium(a)lists.observium.org<mailto:observium@lists.observium.org> <mailto:observium@lists.observium.org<mailto:observium@lists.observium.org>> To unsubscribe send an email to observium-leave(a)lists.observium.org<mailto:observium-leave@lists.observium.org> <mailto:observium-leave@lists.observium.org<mailto:observium-leave@lists.observium.org>> ------------------------------ End of observium Digest, Vol 147, Issue 14 ****************************************** _______________________________________________ observium mailing list -- observium(a)lists.observium.org<mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave(a)lists.observium.org<mailto:observium-leave@lists.observium.org> -- Saluda cordialmente [https://ci3.googleusercontent.com/mail-sig/AIorK4zSp_IGIjRFyFrjo99eHvCZnmKt…] You have received a message from the law firm Miller Canfield. The information contained in or attached to this electronic mail may be privileged and/or confidential. If you received this transmission and are not the intended recipient, you should not read this message and are hereby notified that any dissemination, distribution or copying of this communication and/or its attachments is strictly prohibited. If you have received this communication in error or are not sure whether it is privileged, please immediately notify us by return e-mail and delete or destroy the original and any copies, electronic, paper or otherwise, that you may have of this communication and any attachments. -- Saluda cordialmente [https://ci3.googleusercontent.com/mail-sig/AIorK4zSp_IGIjRFyFrjo99eHvCZnmKt…]

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Re: observium Digest, Vol 147, Issue 14
by Luis Olavarrieta 14 Oct '22

14 Oct '22

Check out how the mibs respond to the request. Observium will only publish (doestn matter if is physical or logical) any interface posted thru the result of "IF-MIB" <http://www.wynnmex.com/> This email is confidential and / or may contain inside information. If you are not the addressee or authorized to receive your emails, you must NOT use, copy, disclose or take any action based on this email or any other information herein, please notify the sender immediately by reply this email and delete this email and its attachments.Privacy note a: www.wynnmex.com Este correo electrónico es confidencial y/o puede contener información privilegiada. Si usted no es su destinatario o no es alguna persona autorizada por éste para recibir sus correos electrónicos, NO deberá utilizar, copiar, relevelar o tomar ninguna acción basada en este correo o cualquier otra información incluida en el, favor de notificar al remitente de inmediato mediante el envío de este correo y borrar a continuación totalmente este correo y sus anexos. Consulta nuestro aviso de privacidad en:www.wynnmex.com El 14/10/22, 7:57, "observium-request(a)lists.observium.org <mailto:observium-request@lists.observium.org>" <observium-request(a)lists.observium.org <mailto:observium-request@lists.observium.org>> escribió: Send observium mailing list submissions to observium(a)lists.observium.org <mailto:observium@lists.observium.org> To subscribe or unsubscribe via email, send a message with subject or body 'help' to observium-request(a)lists.observium.org <mailto:observium-request@lists.observium.org> You can reach the person managing the list at observium-owner(a)lists.observium.org <mailto:observium-owner@lists.observium.org> When replying, please edit your Subject line so it is more specific than "Re: Contents of observium digest..." Today's Topics: 1. Re: alert by amount of traffic (Arnoldo Vidal Bravo) ---------------------------------------------------------------------- Message: 1 Date: Fri, 14 Oct 2022 09:55:17 -0300 From: Arnoldo Vidal Bravo <arnoldo.vidal(a)pucv.cl <mailto:arnoldo.vidal@pucv.cl>> Subject: [Observium] Re: alert by amount of traffic To: Observium <observium(a)lists.observium.org <mailto:observium@lists.observium.org>> Message-ID: <CAGHkLJwm0Uo87Fj+Vy45kxjcfSqJ47iOjis8G0JCTxqNBA4Q5A(a)mail.gmail.com <mailto:CAGHkLJwm0Uo87Fj+Vy45kxjcfSqJ47iOjis8G0JCTxqNBA4Q5A@mail.gmail.com>> Content-Type: multipart/related; boundary="000000000000064b5e05eafe24bb" it is not possible to create traffic alert on a subinterface. They only work with physical interfaces... we already tried El vie, 14 oct 2022 a las 9:50, Adam Armstrong via observium (< observium(a)lists.observium.org <mailto:observium@lists.observium.org>>) escribió: > I still don't really understand the problem. > > In Observium there's no difference between an "interface" and a > "subinterface". > > They're all just entries in IF-MIB. > > adam. > > Arnoldo Vidal Bravo via observium wrote on 2022-10-14 12:38: > > attached graphical explanation > > [image: image.png] > > El jue, 13 oct 2022 a las 20:24, Adam Armstrong via observium (< > observium(a)lists.observium.org <mailto:observium@lists.observium.org>>) escribió: > >> I’m not sure what you mean by subinterface. >> >> >> >> If it exists in Observium as a port, you can alert on it. If it doesn’t, >> you can’t. >> >> >> >> Adam. >> >> >> >> *From:* Arnoldo Vidal Bravo via observium <observium(a)lists.observium.org <mailto:observium@lists.observium.org>> >> >> *Sent:* 13 October 2022 21:20 >> *To:* Observium <observium(a)lists.observium.org <mailto:observium@lists.observium.org>> >> *Cc:* Arnoldo Vidal Bravo <arnoldo.vidal(a)pucv.cl <mailto:arnoldo.vidal@pucv.cl>> >> *Subject:* [Observium] Re: alert by amount of traffic >> >> >> >> Yes, it works same a common interface. >> in the examples available, we can setup an alert when RX bps is >> greater 90% on any interface... works fine , but we can't do same thing on >> a subinterface. >> >> >> >> >> >> El jue, 13 oct 2022 a las 15:20, Adam Armstrong via observium (< >> observium(a)lists.observium.org <mailto:observium@lists.observium.org>>) escribió: >> >> Do the subinterfaces have traffic counters? >> >> >> >> A traffic alert is fairly trivial, there are examples in the docs, I >> think. >> >> >> >> You can’t alert on “x traffic in x hours/days/weeks”, but you can alert >> on “x bps”. >> >> >> >> Adam. >> >> >> >> *From:* Arnoldo Vidal Bravo via observium <observium(a)lists.observium.org <mailto:observium@lists.observium.org>> >> >> *Sent:* 13 October 2022 12:51 >> *To:* Observium <observium(a)observium.org <mailto:observium@observium.org>> >> *Cc:* Arnoldo Vidal Bravo <arnoldo.vidal(a)pucv.cl <mailto:arnoldo.vidal@pucv.cl>> >> *Subject:* [Observium] alert by amount of traffic >> >> >> >> >> Hi, >> >> We have a observium 22.1.11868. how we can have an alert by amount of >> traffic in a subinterface?. >> >> Explanation, on the interface we have an ISP provider, but there 2 >> subinterfaces, national traffic and international traffic. >> >> -- >> >> Saluda cordialmente >> >> [image: Image removed by sender.] >> >> >> >> _______________________________________________ >> observium mailing list -- observium(a)lists.observium.org <mailto:observium@lists.observium.org> >> To unsubscribe send an email to observium-leave(a)lists.observium.org <mailto:observium-leave@lists.observium.org> >> >> >> >> >> -- >> >> Saluda cordialmente >> >> [image: Image removed by sender.] >> >> >> _______________________________________________ >> observium mailing list -- observium(a)lists.observium.org <mailto:observium@lists.observium.org> >> To unsubscribe send an email to observium-leave(a)lists.observium.org <mailto:observium-leave@lists.observium.org> >> > > > -- > > Saluda cordialmente > > > > > > > _______________________________________________ > observium mailing list -- observium(a)lists.observium.org <mailto:observium@lists.observium.org> > To unsubscribe send an email to observium-leave(a)lists.observium.org <mailto:observium-leave@lists.observium.org> > > > -- > Sent from Postbox > <https://www.postbox-inc.com/?utm_source=email&utm_medium=siglink&utm_campai…> <https://www.postbox-inc.com/?utm_source=email&utm_medium=siglink&ut…> > _______________________________________________ > observium mailing list -- observium(a)lists.observium.org <mailto:observium@lists.observium.org> > To unsubscribe send an email to observium-leave(a)lists.observium.org <mailto:observium-leave@lists.observium.org> > -- Saluda cordialmente

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Same Subnet devices
by Arrigo 13 Oct '22

13 Oct '22

Hi All. Is there a way to disable same subnet devices shown in port list: Since we have lots of devices with identical LAN network, list on the right of the page can be very long (and useless, btw ...). Thanks, Arrigo.

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Graph Gaps and Scaling questions
by Daniel Benson 11 Oct '22

11 Oct '22

list, I have been working all angles to scale my observium CE instance running well but seem to be failing. By failing I am referring to the classic gaps in graphs for all my devices. I am running on esxi with 16 cores @ 2.40GHz, 16G of ram, SSD SAS Raid and continue to have gaps. Most recently I have pushed sql to its own instance in hopes of working around potential IO issues but that didnt help. What I do see is that my ram use is very high, I am guessing from the discovery process twice a day. When my ram use is lower throughout the day, I have no gaps. I am monitoring 6000ports on 190 devices. Should I be using north of 16G of ram in my env? I am happy to add more but all my reading indicates that observium is not RAM intense. My last attempt will be to move the RRDs to a ram disk but my RRDs are almost 16G at this time which I am guessing is part of the problem. Maybe it is time to clean house. Any insight would be appreciated. db

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APC UPS Monitoring
by Alex Rubenstein 11 Oct '22

11 Oct '22

One of the status indicators on APC UPS's is "Diagnostic Results." It is shown as: Diagnostics Results (last 2022-10-10) ok I am looking to set up an alert where if the last diag date is more than N days ago, alert me. But since the date is somehow wrapped into the status name, rather than the status result, I am not sure how to do this. Any pointers?

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Re: HTTP/1.0 500 after upgrading to latest version 12324
by Gordon Cheng (gocheng) 10 Oct '22

10 Oct '22

More info below. We are seeing the following errors under “/opt/observium/logs/error_log”. Any suggestions? [Mon Oct 10 07:41:18.027297 2022] [php7:warn] [pid 3892] [client 171.68.241.10:52553] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:18.027382 2022] [php7:error] [pid 3892] [client 171.68.241.10:52553] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.347309 2022] [php7:warn] [pid 3818] [client 10.0.103.96:56392] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.347391 2022] [php7:error] [pid 3818] [client 10.0.103.96:56392] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.351707 2022] [php7:warn] [pid 3814] [client 10.0.103.96:56394] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.351762 2022] [php7:error] [pid 3814] [client 10.0.103.96:56394] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/api/v0/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.872404 2022] [php7:warn] [pid 3815] [client 10.0.2.243:57194] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.872475 2022] [php7:error] [pid 3815] [client 10.0.2.243:57194] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 Looks like it’s a permission issue in the /opt/observium/html folder where the site lives, but just not sure what they should be. Thanks. From: "Gordon Cheng (gocheng) via observium" <observium(a)lists.observium.org> Reply-To: Observium <observium(a)lists.observium.org> Date: Monday, October 10, 2022 at 8:13 AM To: Observium <observium(a)observium.org> Cc: "adama(a)observium.org" <adama(a)observium.org>, "Gordon Cheng (gocheng)" <gocheng(a)cisco.com> Subject: [Observium] HTTP/1.0 500 after upgrading to latest version 12324 Hello, We have just upgraded our subscription edition to the latest 12324 (from a pretty old version). But the GUI is not accessible anymore afterwards, with HTTP/1.0 500 errors. Restarting ‘httpd’ (showing ‘active (running)’) and reboot the server doesn’t help. Any suggestions how we can fix it or troubleshoot further? Thanks. - Gordon

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