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Random few questions
by Simon Smith 15 Dec '20

15 Dec '20

Hi All, I've got a few random questions that probably have simply answers too Ive checked our poller performance logs and its showing ’total time for all devices as 463.46s’ Is this a worry? Should it be under the 300s as the poller is set to run every 5 min? The highest device we have according to the poller performance is a mikrotik hex s router and that takes 30 seconds to poll, again is this normal? Also the poller performance for that device is showing its taking about 15seconds just to poll the ports module but again it only has 5 ports? Kindest Regards Simon - Hestor Ltd

2 3

backing up Observium server
by Edvinas Kairys 15 Dec '20

15 Dec '20

Hello, I know that if i want to have a fully backup i need 3 things. 1) Mysql dump 2) copy of config.php 3)and copy of .rrd folder. My question is: Do it's enough to have first two things: MYSQL dump and copy of config.php ? Because old traffic data (.rrd) is not so critical as loosing all the rules/alerts of Observium (and weathermap which is on other directory)

2 1

PHP Weathermap
by Adam Armstrong 14 Dec '20

14 Dec '20

Hi Guys, For those of you using PHP Weathermap, how many of you are using template/include features? How complex after the weathermaps you're making? Thanks, Adam.

9 18

please add support for the NetApp E2800 Series (mib enclosed)
by Tony Guadagno 11 Dec '20

11 Dec '20

Thanks Tony

2 2

Twilio integration
by Philippe Laurent 11 Dec '20

11 Dec '20

Observium Developers - We use Twilio for MFG alerting when text/call escalation is required beyond email and PA voice alerts. I see that Observium does not have native Twilio integration. Beyond leveraging the Observium API for Twilio integration, would you be willing to natively extend Observium to include Twilio so that we can extend our use of that tool within the native toolset? I would be happy to donate my Enterprise hours towards the development and future inclusion in Observium for all to use. Philippe

2 2

Alert Checker for an "App" (mysql)?
by Marc Jakobs 11 Dec '20

11 Dec '20

Hello, I want to create an alert that informs me, when the network traffic on a mysql-database ("Application_mysql_network_traffic") on below a certain treshold. What I really want to see is if the mysqld process is running or not and I try to achieve this by looking at this stat which will be zero when mysqld has been terminated. I did not find any information on how to create alerts for apps in the official documentation. Does anyone has a hint for me how to to that? Many thanks and best regards, Marc

2 1

Historical Data Graph
by Tasnim Tamanna 10 Dec '20

10 Dec '20

Everyday at a certain time, all historical graph data gets deleted. This is happening for all devices except one. Can anyone tell what could be wrong?

2 5

interface description parsing
by Tasnim Tamanna 09 Dec '20

09 Dec '20

Hi All, For interface description parsing, I have copied the whole *port-descr-parser.inc.php *file to *custom-port-descr-parser.inc.php *file, and added below lines in the new file: cust: *cust_name* [*speed*] (*a_note*) {*circuit_id*} Finally, added below lines in *config.php* file: $config['int_transit'] = 1; // Enable Transit Types $config['int_peering'] = 1; // Enable Peering Types $config['int_core'] = 1; // Enable Core Port Types $config['int_customers'] = 1; // Enable Customer Port Parsing $config['port_descr_parser'] = "includes/custom-port-descr-parser.inc.php"; But it's not working. Need help :-(

3 3

Aggregating two Graphs in observium | 22-Nov-2020
by Tasnim Tamanna 08 Dec '20

08 Dec '20

Hi, Can anyone please help me with aggregating two graphs in observium? I have not found any documentation on this. Regards Tasnim Tamanna Dhaka, Bangladesh 8801316814417

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AUTO: Marios Palechoros is out of the office (returning 14/12/2020)
by Marios.P＠crowe.com.cy 07 Dec '20

07 Dec '20

I am out of the office until 14/12/2020. I will have access to my emails, however for urgent matters please contact: George Paroutis: georgep(a)siviriventures.com / 22473186 Note: This is an automated response to your message "[Observium] Same Subnet devices" sent on 7/12/2020 6:30:34 μμ. This is the only notification you will receive while this person is away.

1 0

Upgrade Fail
by Nash, Bob 07 Dec '20

07 Dec '20

Upgraded our subscription version of Observium to the latest release that was displayed on the webpage and after upgrading, NO devices are being monitored/discovered. This was working perfectly fine prior to the upgrade. Need assistance as soon as possible. Sincerely, Bob

2 1

Observium not working after upgrade
by Nash, Bob 07 Dec '20

07 Dec '20

Just upgraded to current subscription version and Observium is no longer working. Need help!

2 2

cisco ip local pool usage monitoring
by Matteo Sgalaberni 07 Dec '20

07 Dec '20

Hello, I want to monitor the ip local pool usage of a cisco device in Observium. I found the respective mibs already present on Observium source code tree: ./mibs/cisco/CISCO-IP-LOCAL-POOL-MIB ./mibs/cisco/CISCO-IP-ADDRESS-POOL-MIB Is there a way to add these graphs in order to monitor ip local pool usage of the device monitored? Thanks Matteo

1 0

Bug in alert email for BGP AFI/SAFI?
by Johann Mallet 01 Dec '20

01 Dec '20

Hello, I have tried the BGP AFI/SAFI alert and seems to have a bug in email/alert/entity when alert/recovery was sent. The alert name in subject and alert/entity in tab seems to be missing. Also, the device line seems in double (in all of my alerts). https://i.imgur.com/91xVpLI.png https://i.imgur.com/CZJANWz.png Johann

2 1

TLS 1.3 and Opsgenie
by Adam Armstrong 28 Nov '20

28 Nov '20

Hi Guys, A number of services are moving their APIs to require TLS 1.3 because of a vulnerability in TLS 1.2, which means you need to be running pretty recent versions of PHP and OpenSSL to access them. PHP needs to be 7.4. Opsgenie is already requiring TLS 1.3, so if you're using them for your alerting, please make sure you're running a recent enough version of PHP for the API calls to function. You can test this on your system with the test_alert.php CLI script in the Observium root directory. In general, Observium is a fairly demanding PHP application so it's good practice to try to keep PHP as up to date as possible. We've seen some very nice performance improvements over the past few years, and 8.0 is going to bring even more. For this reason we don't recommend running Observium on distributions like RHEL/CentOS which hold old versions for as long as possible. Thanks, Adam.

1 0

Dashboard based on Port Description ?
by Pieter De Wit 26 Nov '20

26 Nov '20

Hey Guys, Is there a way to create a dashboard that will include all graphs of ports that match a certain description ? Dynamically that is :) Cheers, Pieter

3 5

CE No RRD Updates Since Upgrade to 20.9
by Scott Driemeier-Showers 24 Nov '20

24 Nov '20

I run two instances of Observium. Professional is installed at the office and CE is installed in my home lab. I followed the steps to upgrade CE (I know, everyone says that) in my lab from 19.8 to 20.9 on November 8 and none of the graphs have updated since. I have rebooted, checked permissions, verified all expected services are running, etc. Reviewing the event log in the Web UI and the logs on the server all show activity. The timestamps of the individual RRD files are updating every time poller runs - just nothing happening in the UI. Can someone help me think of anything else to check? CentOS 7.9 MariaDB 10.3.27-1 PHP 7.2.34 (OPcache Enabled) Thanks, Scott

1 0

OSPF Neighbour ID isn't always the IP address
by Pieter De Wit 23 Nov '20

23 Nov '20

Hey Guys, I noted this morning when I added a device that Observium tries to auto discover the OSPF Neighbours - this is awesome, but won’t work in our env. (Firewalls and IDs) ##### Module Start: neighbours ##### o LLDP-MIB o CISCO-CDP-MIB o OSPF-MIB o Trying to discover host 10.x.x.255 (10.x.x.255) through OSPF (ospf) o Trying to discover host 10.y.y.255 (10.y.y.255) through OSPF (ospf) o Trying to discover host 10.y.y.0 (10.y.y.0) through OSPF (ospf) We force our ID’s to be higher or lower depending on what we need. I tried to see if the real IP address is in the SNMP dump, but my SNMP magic is failing :( Cheers, Pieter

2 1

Limit Radius user to specific devices/ports
by Joelly, Alexander 22 Nov '20

22 Nov '20

I’m authenticating against RSA , set the groupmemberattr Filter-ID and some auth_radius_groups with different privilege levels. What i could not figure out is how i can limit one Filter-ID to just a specific device or port. In the GUI it’s possible to configure some Roles, once added they cannot be removed anymore via the GUI? Thanks, Alex

2 1

STP in Observium
by Torstein Eide 22 Nov '20

22 Nov '20

Hi Observium On Jira multiple people ask for status on adding Old/RSTP/MSTP Spanning tree protocol. So it sounds like it is a much sought after feature. https://jira.observium.org/browse/OBS-3509 https://jira.observium.org/browse/OBS-1853 In OBS-3509 I have added proposals on how the database and a layout for the frontend. Based on that Observium has excellent handling of port status and layer 3 features. What is stopping us from implementing it? -- Torstein Eide Torsteine(a)gmail.com

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Re: [Observium] Graph Data Missing after Upgrade RAM
by Aulia Rahman 18 Nov '20

18 Nov '20

Dear Adam, Sorry to resend because I didn't get the answer, thanks before. > It’s likely that you need more CPU, rather than more RAM. Ending up in these out of memory scenarios are usually because the CPU was too slow and too many processes piled up. The processor full if there's a poll is running after that it will normal again. I've follow the tutorial to using persistent ramdisk https://docs.observium.org/persistent_ramdisk/ If ramdisk, RAM and swap are full, does the RRD still written ? Because in that condition, the graph not written and there's an error when access the gui: *"DB Error 2002: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)*" after restart the DB service it will normal again. please advice. >If you can’t see historic data, it means the RRD containing the historical data has been somehow overwritten. Observium won’t do this by itself, so somehow you managed to delete or move the original RRDs. >You can restore the RRDs from backup, and it should write to these. I can manual restore from backup of the backup ramdisk, thanks. Because when I try to manual extract the ramdisk data from LZOP first backup file it end with error. > Though, if the RRDs have somehow disappeared, I’d check to make sure you don’t have some form of filesystem/storage corruption, because the two might be linked. After investigate, when the shutdown process, the ramdisk didn't write the latest data before the server turn off. Because I didn't see any log about Ramdisk write data to hardisk. How to achieve it ? because in the document didn't explain detail about it. When startup process it succesfull load the data from ramdsk via rc.local script but the data loaded is corrupt, I can confrm this because when I try to manual extract from LZOP compression end with error, only some graph can be restored. Please advice. > BTW, please don’t send images to the mailing list. Sorry I've resend the mail but forgot to cancel the first one. Demikian yang dapat kami sampaikan, terimakasih. Regards, Aulia Rahman On Thu, Nov 12, 2020 at 3:36 PM Adam Armstrong <adama(a)observium.org> wrote: > It’s likely that you need more CPU, rather than more RAM. Ending up in > these out of memory scenarios are usually because the CPU was too slow and > too many processes piled up. > > > > If you can’t see historic data, it means the RRD containing the historical > data has been somehow overwritten. Observium won’t do this by itself, so > somehow you managed to delete or move the original RRDs. > > > > You can restore the RRDs from backup, and it should write to these. > > > > Though, if the RRDs have somehow disappeared, I’d check to make sure you > don’t have some form of filesystem/storage corruption, because the two > might be linked. > > > > BTW, please don’t send images to the mailing list. > > > > Thanks, > > Adam. > > > > > > Demikian yang dapat kami sampaikan, terimakasih. > > > > Regards, > > Aulia Rahman > > > > >

2 1

New OS support
by Craig Smith 18 Nov '20

18 Nov '20

Hello, I'm looking for someone that can add support for a couple of Telco Systems (www.telco.com) models (T-Marc 3308 & T-Marc 3348S) to Observium. I can provide MIBs and access remotely to the devices for development. My company is willing to pay a resonable price for a set of agreed features being supported, and for the work to be contributed to Observium.

2 1

Ignore device through cli
by Svensson Fredrik A 17 Nov '20

17 Nov '20

Hello! I´d like another system to set status on a device to ignore in observium, is there a cli-command for that? Regards Fredrik

2 1

No pages after CE upgrade
by Arrigo Savio 17 Nov '20

17 Nov '20

Hi all. I update Community Edition to Version 20.9. I followed steps reported in page https://docs.observium.org/updating/ <https://docs.observium.org/updating/> cd /opt mv observium observium_old}} wget -Oobservium-community-latest.tar.gz https://www.observium.org/observium-community-latest.tar.gz <https://www.observium.org/observium-community-latest.tar.gz> tar zxvf observium-community-latest.tar.gz}} mv /opt/observium_old/rrd observium/ mv /opt/observium_old/logs observium/}} mv /opt/observium_old/config.php observium/ I update DB schema and PHP scripts (discovery and poller) work correcty. I can see homepage, but if I try to enter devices section https://observium2.qcom.it/device, <https://observium2.qcom.it/device,> I receive a blank page with "File not found" message. Any ideas? Thanks. Arrigo

2 1

WG: question and a problem in Check alert
by Tibi, Saleh 13 Nov '20

13 Nov '20

Hi guys, our instance: observium 20.10.10799(rolling) i have two issues (a question and a problem ) in the subject Alert Checkers. The question: Is it Possible to configure my alert Checkers that test two different sensors (different entities ) I have two sensor - flowrate Sensor - Valve Sensor For example like this: Require all conditions: (flowrate Sensor)sensor_value eq 0 (Valve Sensor)sensor_value eq 0 What I saw in the documentation that we can check only one entity at a time. The Problem: Steps: 1- Creating new alert Checker 2- filtering devices or sensors in Entity Association Ruleset (for example: Sensor Group in WaterSensor) 3- save changes (all sensor will be listed ) 4- rebuild 5- all sensor appearing in status unknown 6- wait a 3 or 4 minutes all sensors will disappear any advices or hint ? thx in advanced an have a nice Day Saleh Tibi Mit freundlichen Grüßen Saleh Tibi ---------------------------------------------- Ing: Saleh Tibi (Herr) IT-Spezialist für Maschinensäle und Überwachung Zentrum für Informations- und Medientechnologie (ZIM)|Raum 25.41.02.27 Heinrich-Heine-Universitaet Duesseldorf Universitaetsstrasse 1 40225 Duesseldorf Email: Tibi.saleh(a)uni-duesseldorf.de<mailto:Tibi.saleh@uni-duesseldorf.de> Phone: +49-(0)211-81-14051

2 6

Syslog view sort order by date
by Stempien, Dave 12 Nov '20

12 Nov '20

Hello, Is it possible to sort the syslog messages in both the syslog view and in the dashboard widget by date? The event log shows newest entries on top but syslog shows oldest (which is 30 days – the number of days in our case that we retain syslog data). Thanks, -- David Stempien, University of Rochester University IT - Core Technology Services Tel: 585.276.6957 Email: david.stempien(a)rochester.edu<mailto:david.stempien@rochester.edu>

1 0

Polling partitioning / distributed polling
by Brad Bendy 12 Nov '20

12 Nov '20

Hi, I've set this up per what I can find in the docs. Master server has RRDcached running, MySQL and web server. I have another server acting as poller server. I go to that server and add hosts, the host add find. All the graphs are failing and on the local server i t shows nothing in the RRD dir (which is right I would think), on the remote hosts it shows RRD files but when I do a debug I see "file already exists" and it does on the remote server. Looking at the rrd.journal file I see updates being issued and see no errors. On the polling server I have added: $config['rrdcached'] = "x.x.x.x:42217"; $config['rrd']['no_local'] = TRUE; And updated cron to: */5 * * * * observium /opt/observium/observium-wrapper -i 1 -n 0 discovery --host new >> /dev/null 2>&1 # Run multithreaded poller wrapper every 5 minutes */5 * * * * observium /opt/observium/observium-wrapper -i 1 -n 0 poller >> /dev/null 2>&1 As I have one poller server and this is the first one. I see no other errors in other logs but all graphs show "error drawing graph". Is there something else in my config I am missing to make this work? Thanks

4 9

support for PacketLight - in-progress case OBS-3176
by Henrik Aarfeldt 12 Nov '20

12 Nov '20

Hi, There is an in-progress case with support for PacketLight DWDM boxes. It seems to be from December 2019 and with Mike Stupalov as assignee. https://jira.observium.org/browse/OBS-3176?jql=text%20~%20%22packetlight%22 Any news regarding when this will be working ? We have some new PacletLight boxes we would like to monitor, and there dosen't seem to be any sensors available. TIA. -- Henrik Aarfeldt Region Hovedstaden Center for IT, Medico & Telefoni (CIMT) Borgervænget 7, 3. sal 2100 København Ø ________________________________ Region Hovedstaden anvender de personoplysninger, du giver os i forbindelse med din henvendelse. Du kan læse mere om formålet med anvendelsen samt dine rettigheder på vores hjemmeside: www.regionh.dk/persondatapolitik

3 2

Graph Data Missing after Upgrade RAM
by Aulia Rahman 11 Nov '20

11 Nov '20

Dear All, I'm using Observium 20.1.10233 (stable) Enterprise version. Observium sometime error on database when access from web Image1.jpeg At that time the graph stop add new data. there's a notification in console like picture below, so I need to restart the database service. image2.png Access server and try to see HTOP image3.png Then check the log image4.png After restart database service, the graph starts to add new data again. Then, I upgraded the server RAM from 12 GB to 24 GB on 9 November 2020 at night. This server uses ramdisk configuration on SSD. After the server booted up the graph didn't add new data until today 11 November 2020 at 00:00 the graph started to add new data again. But, all previous data graphs on all devices before 11 November 2020 are missing. Here's the screenshot for the missing data for example on one device after upgrade. image5.png Here's the HTOP from the observium server after upgrade image6.png I've restore to date 8 and 7 November but the all graph show "Draw Graph Error" image7.jpeg & image8.jpeg When check the rrd folder from the server restore, It just only show a few device folder. I assume that folder still hold on ramdisk, but if I see log for ramdisk it sync every 2-5 minutes to hardisk. Please tell me step-by-step how to troubleshoot & recover it. All image you can see on this link: https://drive.google.com/drive/folders/1u8sx3_a_qJN9Kpr_gmgEND3MsV4Vd0Vj?us… Demikian yang dapat kami sampaikan, terimakasih. Regards, Aulia Rahman

1 0

Trial version for a period of 30 days, “3data”company.
by Alexander Agoshkov 10 Nov '20

10 Nov '20

Dear colleagues, Being the representatives of one of the largest data centers in Russia – “3data”company, we are considering the use of Observium system to monitor our network. At the moment, the testing of the monitoring of our network with the help of the Community version has given us completely positive results. We would like to transfer to the paid Professional version, but before it we need to have some additional testing on the Professional version. Therefore, we would like to ask you for a trial version for a period of 30 days. We also would like to express our gratitude for your creating and developing of the monitoring system and we are looking forward to our further cooperation. Yours faithfully, Agoshkov Alexander | IT support engineer | 3data Premium Data Centers +7 (495) 800-18-00 | + 7 (963) 762-48-04 | aag(a)3data.ru<mailto:aag@3data.ru> | 3data.ru<http://3data.ru/>

2 1

Rancid git with remote pollers
by Brad Bendy 09 Nov '20

09 Nov '20

Hi, I know this is slightly off topic but was wondering if anyone has ran into this. We have rancid on our remote pollers working and grabbing configs. Now on a single Observium instance you just enable it in the config and the integration works spot on as the SVN/GIT is local. Has anyone got this to work where they store the configs locally on the remote poller and then push a copy to the master observium box so they show up in the GUI? Or are you using a central GIT server on the master and just the proper settings in the rancid.conf file? Thanks

2 1

Observium Entreprise Edition and multiple pollers?
by Johann Mallet 06 Nov '20

06 Nov '20

Hello, Do you have any guide about Entreprise Edition? How do multiple pollers working on different servers work? Do we need to use RRDCached and/or NFS shares? Or poller instances store on local servers and Observium interface make proxy for RRD data? Best Regards, Johann

2 1

Widget Configuration
by Ahmed Rahal 05 Nov '20

05 Nov '20

Hi ! I saw that the widgets on dashboards can have specific configurations (database table 'dash_widgets', field 'widget_config') but I seem to find no documentation about this. Also the UI somehow does not allow me to change any of the parameters. Am I missing something here ? Ahmed.

2 2

alerts examples / service monitoring
by Luis Olavarrieta 04 Nov '20

04 Nov '20

Hey guys, i am trying to set a group alarm where all my routers are on it. But I am not able to have it set correctly, and in the alerts configurations webpage is not clear enough. Can you please help me on how to set an alarm for any item on a group when a router is down? Also, is there some other page to learn about alarm creations? Also, now that I am sending this email, I need to check services (apache / sql / etc) I saw there was a couple of scripts to be set into the snmp.conf file, how can I create other to monitor different services? Thanks in advace!!!

1 0

MSSQL monitoring
by Rando Sui 03 Nov '20

03 Nov '20

Hello, Has anybody developed some additional metrics for MSSQL WMI monitoring? Is there instructions how to advance or add new metrics for MSSQL? Greetings, Rando Sui.

1 0

Re: [Observium] Windows Service, Alerts
by Christos Aivazoglou 02 Nov '20

02 Nov '20

Hello guys, Sorry to bother again, Can anyone help * Is there any alert rule to monitor windows service if is running or not ? (WINDOWS) * Is there any way to monitor and also create alert based on power machine state? (ESXI) Thank you very much Best regards, Christos Aivazoglou VIPA Group <http://www.vipa.ch/> www.vipa.ch This e-mail, and any files and attachments transmitted with it, is confidential. It is intended for the sole use of the named recipients(s) only. If you have received this message in error, please immediately notify us by replying to this message and then permanently delete it. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by VIPA Lausanne S.A. or any associated or related company. This e-mail transmission is not binding for the purposes of forming a contract and does not form a contractual obligation of any type From: Christos Aivazoglou <christos.aivazoglou(a)vipa.ch> Sent: Δευτέρα, 26 Οκτωβρίου 2020 12:43 μμ To: 'observium(a)observium.org' <observium(a)observium.org> Cc: 'adama(a)observium.org' <adama(a)observium.org> Subject: Windows Service, Alerts Hello All, * Is there any alert rule to monitor windows service if is running or not ? (WINDOWS) * Is there any way to monitor and also create alert based on power machine state? (ESXI) Thank you very much. Best regards, Christos Aivazoglou VIPA Group <http://www.vipa.ch/> www.vipa.ch This e-mail, and any files and attachments transmitted with it, is confidential. It is intended for the sole use of the named recipients(s) only. If you have received this message in error, please immediately notify us by replying to this message and then permanently delete it. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by VIPA Lausanne S.A. or any associated or related company. This e-mail transmission is not binding for the purposes of forming a contract and does not form a contractual obligation of any type

2 1

Event log noise
by John Borrow 01 Nov '20

01 Nov '20

Hi all, Our event log is clogging up with multiple current and voltage threshold entries, for example see below; Current gi24 PoE Current above threshold: 0.158 A (> 0.1155 A) Current gi3 PoE Current above threshold: 0.115 A (> 0.102 A) Voltage gi24 PoE Voltage above threshold: 119 V (> 63.25 V) Voltage gi9 PoE Voltage above threshold: 113 V (> 60.95 V) Apologies if this is a dumb question, as I'm knew to the software, but does anyone know a good way of removing these entries besides adjusting the threshold of every network device. Monitoring voltages and currents isn't a high priority for us, so happy to turn these off globally. Many thanks for your help. Regards, John Borrow Systems Administrator T: 02 8438 9432 M: 0419 269267 BENEDICT HEAD OFFICE 11a Narabang Way, Belrose NSW 2085 PO Box 431, Frenchs Forest NSW 1640 T (02) 9986 3500 www.benedict.com.au

1 0

Additional portpercent element/widget on frontpage?
by Gumilar Siegfried MSc. 29 Oct '20

29 Oct '20

Hello! I would love to be able to add a second Traffic Comparison (portpercent) with different port groups to our dashboard. Is that somehow possible? Right now I can add a second "Traffic Composition" Widget in the dashboard edit mode, but it still uses the same port groups as the other one. This is how our current configuration looks like: $config['frontpage']['order'] = array('status_summary', 'map', 'overall_traffic', 'portpercent', 'device_status', 'altert_table', 'syslog', 'eventlog'); $config['frontpage']['portpercent']['Peering'] = array('group' => 5); $config['frontpage']['portpercent']['Transit'] = array('group' => 6); $config['frontpage']['portpercent']['options'] = array('graph_format' => 'single'); In my opinion, it would be best if you could simply use portpercent2, for example, to configure the next widget. Regards, Siegfried

2 5

Deleted wrong device...
by Basile Bluntschli 28 Oct '20

28 Oct '20

Hi All anyone any good ideas to restore a device which was deleted...? The RRDs are still in place. However this device is not currently in production anymore. But it is needed for the statistics older then 10 Months... Any ideas? Kind regards Basile

2 2

graphing total PoE
by Eric W. Bates 27 Oct '20

27 Oct '20

We use a lot of cisco 2960 PoE switches in stacks and we want to know the total demand of the stack. Currently Observium gives us a separate "PoE Group n" for each switch in the stack so those are handy subtotals. But is there a way to create a custom graph with the sum of all the PoE Groups? -- Clark 159a, MS 46 508/289-3112

2 1

top VLANs
by Farshid Abediny 26 Oct '20

26 Oct '20

Hello, we have around 800x VLANs for 6-7x Switches, is there anyway sort VLANs by pps or bps and show top 10 somewhere? thank you.

1 0

Discovery ignore hosts
by Lars Joergensen 26 Oct '20

26 Oct '20

Hi I have this pattern in ignore hosts: [cid:image001.png@01D6A93A.177F62F0] But this one keeps getting discovered every day: [cid:image002.png@01D6A93A.177F62F0] Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

2 1

Device Graphs are not drawing
by Dulanjaya Oshaka 26 Oct '20

26 Oct '20

Hello I am an absolute beginner to Observium and Linux. I installed Observium in my environment as Syslog and SNMP server. I added some Cisco Catalyst 9500 series, 9200 and Nexus N3k Series switches. After I added those devices, In some devices are not drawing Graphs (like System, Traffic statistics etc). What is the issue for this and How I fix this? I have another question. I need to add more Hard disk space to my ubuntu VM that I installed in Observium. But there is some issue to expand my root disk. I installed Observium also in my Root partition. Because of this I have planned to create an another partition using LVM and move Observium to that partition. Is this possible? If so, How I do that and How can I see the mount point in Observium? Thanks and Regards Dulanjaya Oshaka

1 0

Windows Service, Alerts
by Christos Aivazoglou 26 Oct '20

26 Oct '20

Hello All, * Is there any alert rule to monitor windows service if is running or not ? (WINDOWS) * Is there any way to monitor and also create alert based on power machine state? (ESXI) Thank you very much. Best regards, Christos Aivazoglou VIPA Group <http://www.vipa.ch/> www.vipa.ch This e-mail, and any files and attachments transmitted with it, is confidential. It is intended for the sole use of the named recipients(s) only. If you have received this message in error, please immediately notify us by replying to this message and then permanently delete it. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by VIPA Lausanne S.A. or any associated or related company. This e-mail transmission is not binding for the purposes of forming a contract and does not form a contractual obligation of any type

1 0

Cisco Wifi APs registered twice
by Lars Joergensen 23 Oct '20

23 Oct '20

Hi We had a power mishap which resulted in the Cisco wifi controller rebooting. After that all the AP's got registered twice in observium. Deleting the controller and re-adding it didn't clear up the issue. I manually deleted all entries from the wifi_aps table and got the thing working correct. It's not a big issue, but it should be an easy change to only add unique APs, based on name or MAC, to the database. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

1 0

Graphs keep reset randomly and losing previous history
by Gordon Cheng (gocheng) 22 Oct '20

22 Oct '20

Hi Adam and Observium team: We recently started having an issue with our Observium (20.9.10749) that the graphs for different devices would restart and all its previous history would be gone: [Graphical user interface Description automatically generated] And we usually see the following ‘messages’ under /var/log around that time: Oct 18 05:07:13 sjc-observium-1 rrdcached[1495]: queue_thread_main: rrd_update_r (/opt/observium/rrd/atl-wan04/status.rrd) failed with status -1. (/opt/observium/rrd/atl-wan04/status.rrd: illegal attempt to update using time 1603020715 when last update time is 1603021928 (minimum one second step)) Oct 19 05:12:05 sjc-observium-1 rrdcached[14841]: queue_thread_main: rrd_update_r (/opt/observium/rrd/atl-wan04/status.rrd) failed with status -1. (/opt/observium/rrd/atl-wan04/status.rrd: illegal attempt to update using time 1603106221 when last update time is 1603108322 (minimum one second step)) Oct 20 05:32:47 sjc-observium-1 rrdcached[14471]: queue_thread_main: rrd_update_r (/opt/observium/rrd/atl-wan04/status.rrd) failed with status -1. (/opt/observium/rrd/atl-wan04/status.rrd: illegal attempt to update using time 1603194156 when last update time is 1603194737 (minimum one second step)) We have tried restarting the rrdcached process, and deleting the rrdcached files which are not updated for some time (with the command “find * -type f -mtime +5 -delete” under the rrd directory). But they don’t help much. Do you have any suggestions how we can further investigate and troubleshoot this? Thanks. - Gordon

5 7

Error drawing graph (can not parse an empty rpn expression)
by McGregor, Kevin 22 Oct '20

22 Oct '20

I just upgraded from 19.8 to 20.9 CE. In both I've been having the same problem: Everything works as expected, except two devices (of 19) produce a big pink box instead of a chart for the "Ports" widget on the Overview page for the devices. The chart is titled "Error Drawing Graph". Other similar devices (same OS version, etc.) all show a normal-looking chart in the same place. The devices are "SunOS <hostname> 5.11 11.4.25.75.3 sun4v". Most other devices of the same version work, just not two of them. When I click on the chart, I get the Ports page and a bigger version of the same chart. Selecting "RRD Command" produces this below the pink box: Description Device total traffic in bits/sec. Performance & Output RRDTool Output: ERROR: can not parse an empty rpn expression RRDtool Runtime: 0.011s | Total time: 0.012s RRDTool Command /usr/bin/rrdtool graph /tmp/DZSTkOrAZmZQeckq.png -g -Y --alt-autoscale --rigid --start 1603133061 --end 1603219461 --width 1152 --height 300 -c BACK#EEEEEE00 -c SHADEA#EEEEEE00 -c SHADEB#EEEEEE00 -c FONT#000000 -c CANVAS#FFFFFF00 -c GRID#a5a5a5 -c MGRID#FF9999 -c FRAME#5e5e5e -c ARROW#5e5e5e -R normal --font LEGEND:8:'DroidSansMono,DejaVuSansMono' --font AXIS:7:'DroidSansMono,DejaVuSansMono' --font-render-mode normal -E CDEF:inB= CDEF:outB= CDEF:octets=inB,outB,+ CDEF:doutB=outB,-1,* CDEF:inbits=inB,8,* CDEF:outbits=outB,8,* CDEF:bits=inbits,outbits,+ CDEF:doutbits=doutB,8,* VDEF:95thin=inbits,95,PERCENT VDEF:95thout=outbits,95,PERCENT CDEF:pout_tmp=doutbits,-1,* VDEF:dpout_tmp=pout_tmp,95,PERCENT CDEF:dpout_tmp2=doutbits,doutbits,-,dpout_tmp,-1,*,+ VDEF:d95thout=dpout_tmp2,FIRST VDEF:totin=inB,TOTAL VDEF:avein=inbits,AVERAGE VDEF:totout=outB,TOTAL VDEF:aveout=outbits,AVERAGE VDEF:tot=octets,TOTAL COMMENT:' \l' HRULE:999999999999999#FFFFFF:'Total Rx' GPRINT:inbits:LAST:%6.2lf%s GPRINT:inbits:AVERAGE:%6.2lf%s GPRINT:inbits:MIN:%6.2lf%s GPRINT:inbits:MAX:%6.2lf%s GPRINT:totin:%6.2lf%sB COMMENT:'\l' HRULE:999999999999999#FFFFFF:' Tx' GPRINT:outbits:LAST:%6.2lf%s GPRINT:outbits:AVERAGE:%6.2lf%s GPRINT:outbits:MIN:%6.2lf%s GPRINT:outbits:MAX:%6.2lf%s GPRINT:totout:%6.2lf%sB COMMENT:'\l' HRULE:999999999999999#FFFFFF:' Agg' GPRINT:bits:LAST:%6.2lf%s GPRINT:bits:AVERAGE:%6.2lf%s GPRINT:bits:MIN:%6.2lf%s GPRINT:bits:MAX:%6.2lf%s GPRINT:tot:%6.2lf%sB COMMENT:'\l' HRULE:0#999999 RRDTool Files Used /opt/observium/rrd/<hostname>/port-2.rrd /opt/observium/rrd/<hostname>/port-1.rrd Would someone please give me a place to start looking for the problem? Thanks!

3 10

How to add minigraph in dashboard
by Brij Mohan 22 Oct '20

22 Oct '20

Hi Team How will I add a minigraph in the dashboard. current my OBS version is Observium 20.8.10645(stable) Thanks,

1 1

Re: [Observium] WMI custom queries and MSSQL developments
by Adam Armstrong 21 Oct '20

21 Oct '20

Hi, You cant just add extra data to an RRD, they have a fixed format. Youd also need to add code to graph and display the data. Its a fair bit more complicated than this, especially for WMI. Adam. From: Rando Sui <rando(a)blueit.ee> Sent: 21 October 2020 06:30 To: Adam Armstrong <adama(a)observium.org> Subject: RE: [Observium] WMI custom queries and MSSQL developments Hi, OK, hopefully in future versions. How you develop mssql.inc.php . I added one line to see also transactions, uploaded file and rebooted observium, but nothing appears. Am I missing something? $wql = "SELECT * FROM ".$wmi_class_prefix."GeneralStatistics"; $wmi['mssql'][$instance['Name']]['stats'] = wmi_parse(wmi_query($wql, $override), TRUE); if ($wmi['mssql'][$instance['Name']]['stats']) { $app_found['mssql'] = TRUE; echo("Stats; "); rrdtool_update_ng($device, 'mssql-stats', array( 'userconnections' => $wmi['mssql'][$instance['Name']]['stats']['UserConnections'], 'transactions' => $wmi['mssql'][$instance['Name']]['stats']['Transactions'], ), $instance['Name']); $app_data['stats']['UsrConn'] = $wmi['mssql'][$instance['Name']]['stats']['UserConnections']; $app_data['stats']['Transactions'] = $wmi['mssql'][$instance['Name']]['stats']['Transactions']; } Gr, Rando. From: observium <observium-bounces(a)observium.org <mailto:observium-bounces@observium.org> > On Behalf Of Adam Armstrong via observium Sent: teisipäev, 20. oktoober 2020 23:52 To: 'Observium' <observium(a)observium.org <mailto:observium@observium.org> > Cc: Adam Armstrong <adama(a)observium.org <mailto:adama@observium.org> > Subject: Re: [Observium] WMI custom queries and MSSQL developments Hi, We dont really have the ability to do this. :) Adam. From: observium <observium-bounces(a)observium.org <mailto:observium-bounces@observium.org> > On Behalf Of Rando Sui via observium Sent: 20 October 2020 19:15 To: observium(a)observium.org <mailto:observium@observium.org> Cc: Rando Sui <rando(a)blueit.ee <mailto:rando@blueit.ee> > Subject: [Observium] WMI custom queries and MSSQL developments Hello, We are using paid version of observium. How you can make custom WMI queries for hosts? How you can develop metrics for MSSQL? There is some available Id like to add but they are not shown once I upload .php file and reboot observium. Greetings, Rando.

2 1

Font sharpness (bold only)
by Klimek, Denis 21 Oct '20

21 Oct '20

Hi there, after updating to the latest SVN revision 10770 we noticed that every bold written font is not very clear to read. It looks blurred. Is there any way to disable this blurred effect? Mit freundlichem Gruß wilhelm.tel GmbH Denis Klimek Carrier Manager & Professional Network Engineer IP-Systemtechnik Tel: +49 (0) 40 / 521 04 - 1049 -> Work From Home Mobil: +49 (0) 151 / 652 219 06 dklimek(a)stadtwerke-norderstedt.de www.wilhelm-tel.de ______________________________________________ [cid:image001.png@01D6A6DC.DD840100] Postanschrift: wilhelm.tel GmbH Heidbergstraße 101-111 22846 Norderstedt Geschäftsführer: Jens Seedorff, Theo Weirich Vorsitzender des Aufsichtsrats: Christoph Mendel Handelsregister: HRB 4216 NO, Amtsgericht Kiel Umsatzsteuer ID: DE 81 299 7663 [ig]<https://www.instagram.com/azubiteam/>[fb]<https://www.facebook.com/wilhelmtel.norderstedt/>

2 3

Polling not periodical
by Ing. Andrés Gallo 21 Oct '20

21 Oct '20

Hello We are using latest Observium 20.9.10749 (stable), paid edition Noted that in some graphs, kind of spikes. Debugging shows that the polling interval is not every 300 seconds: /37554|1603201212|267|1785377894|1068531295|386467237639270|41301474049631|87Mbps|22.7Mbps|v2c// //37554|1603201534|322|2182521058|2288947079|386489109618914|41306989432711|67.9Mbps|17.1Mbps|v2c// //37554|1603201811|277|2993214954|3745224137|386511395149290|41312740677065|80.4Mbps|20.7Mbps|v2c// //37554|1603202130|319|2034988746|794409408|386536206726858|41318379796928|77.7Mbps|17.6Mbps|v2c// //37554|1603202410|280|215877678|2105208367|386560157419566|41323985563183|85.5Mbps|20Mbps|v2c// //37554|1603202737|327|2876073363|3906420769|386584292451731|41330081742881|73.8Mbps|18.6Mbps|v2c// //37554|1603203010|273|816113491|1430194856|386608002295635|41336195451560|86.8Mbps|22.3Mbps|v2c/ So, the graphs is with spikes, because not similar period taken. Obviously, each 5 minutes, CPU raises to 75% ( Xeon 16 Cores, 8 Gb RAM, ) /[2020/10/20 11:21:04 -0300] observium-wrapper(611935): /opt/observium/observium-wrapper: processed 160 devices in 62.68 seconds with 32 threads, load average (5min) 8.45/ What can I do to fix it? Regards -- Saludos Saludos, * Ing. Andrés E. Gallo* Tel (02255)-46-1641 Móvil (02255)-15-57-0220 Paseo 114 y Av. 3 (B7165) Villa Gesell-Bs.As. agallo(a)cotel.com.ar <mailto:agallo@fecosur.com.ar> http://www.gesell.com.ar <http://www.nuestro.com.ar>

2 4

WMI custom queries and MSSQL developments
by Rando Sui 20 Oct '20

20 Oct '20

Hello, We are using paid version of observium. How you can make custom WMI queries for hosts? How you can develop metrics for MSSQL? There is some available I'd like to add but they are not shown once I upload .php file and reboot observium. Greetings, Rando.

2 1

Question about use and support
by Matthew Cotter 20 Oct '20

20 Oct '20

Greetings, I am new to this and Observium. We have a paid version and I have some questions about support and upgrading. Question 1, how do I get support? Support question, when I try to add a device, I get an error saying it can't ping the device. I have logged into the terminal of observium and can ping the device Support question, I recently received an email about a new version, I tried to run the update, but it fails saying it can't find the root folder or something like that. I can provide more details, but this is the basic questions I have and if you can point me in the proper direction how to get these answered I would appreciate that. Thank you, Matt Matthew Cotter Network Support Engineer Boston Inc. dba Furniture & ApplianceMart | Ashley HomeStore 2404 W, Beltline Hwy Madison, WI 53713 (p) 608-277-7700 (e) Matt.Cotter(a)BostonFAM.com BostonFAM.com<http://www.BostonFAM.Com> | AshleyHomestores.com<https://www.ashleyfurniturehomestore.com> | furnitureappliancemart.com<https://www.furnitureappliancemart.com/> [FAM Stores] "Improving the quality of people's lives by making amazing rooms together!" Central Wisconsin Area - Marshfield | Rhinelander | Stevens Point | Wausau Fox Valley Area - Appleton | Green Bay | Oshkosh Madison Area - Madison East | Madison West | Janesville Milwaukee Area - Greenfield | Kenosha | Pewaukee | Richfield All locations owned & operated by Boston Inc. This e-mail contains privileged and confidential information intended only for the use of Boston Inc. or one or more of its employees. If the reader of this e-mail is not the intended recipient, please be advised that any retention, dissemination, or copying of this e-mail is strictly prohibited and may result in legal action. If you have received this e-mail in error, please immediately notify the sender by e-mail and delete the original e-mail from your mailbox.

2 1

API after update
by Olivier CALVANO 20 Oct '20

20 Oct '20

Hi i have upgraded Observium to the latest version Observium 20.9.10749 (stable) But now my internal portal can't access to the api and i have in error_log: [Tue Oct 13 10:01:28.074195 2020] [php7:error] [pid 25948] [client 192.168.1.125:35270] script '/opt/observium/html/api.php' not found or unable to stat [Tue Oct 13 11:12:15.654668 2020] [php7:error] [pid 4782] [client 192.168.1.101:52048] script '/opt/observium/html/elrekt.php' not found or unable to stat anyone know this problems ? regards Olivier

2 4

Syslog rule: No logging alert entries found
by Lars Joergensen 19 Oct '20

19 Oct '20

Hi We would like to generate an alert on an Aruba switch logging stuff like "ST1-CMDR: port 1/20-Excessive CRC/alignment errors. See help." So I created a syslog rule that triggered on that expression, but I get "No logging alert entries found!". Then I changed the pattern to just /CRC/ and it still doesn't find anything. [cid:image003.png@01D6A3AE.21854F30] If I go to the syslog menu and search for CRC, I get tons. What am I doing wrong? [cid:image002.png@01D6A3AD.E13AB8C0] Best regards Lars Joergensen IT Manager - Network Team - Global IT Chr. Hansen A/S - Boege Alle 10-12 - 2970 Hoersholm - Denmark Phone: +45 52 18 05 22 dklarj(a)chr-hansen.com<mailto:dklarj@chr-hansen.com> - www.chr-hansen.com<http://www.chr-hansen.com/> [cid:image001.gif@01D6A3AD.9B856A50] ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

2 2

Weather Station Support
by Jay Hanke 18 Oct '20

18 Oct '20

Is there a weather station that is supported by Observium? Jay

1 0

Observium with Radius
by Peter Derissen 15 Oct '20

15 Oct '20

Hello all, I have setup Observium with radius auth. Today I noticed that everyone is getting full admin rights in Observium. I changed my own radius settings and tested. Observium is running on 10.230.11.81 and radius on 10.230.11.111 This is the radius response: (587) Sent Access-Accept Id 94 from 10.230.11.111:1812 to 10.230.11.81:43443 length 0 (587) Juniper-Local-User-Name = "remote" (587) Filter-Id = "pfy" <-- (587) GENIE-USER-PRIVILEGE = PRIV-ADMINISTRATOR (587) Infinera-User-Category = "administrator" (587) Service-Type = Administrative-User (587) NS-Admin-Privilege = All-VSYS-Root-Admin (587) Class = 0x6e65 Config.php: $config['auth_radius_groups']['admin']['level'] = 10; // Full administrative access $config['auth_radius_groups']['cto']['level'] = 7; // Global read access with secured info (ie rancid configs) $config['auth_radius_groups']['pfy']['level'] = 5; // Global read access [cid:image005.png@01D6A21D.84BFC540] Any idea what I'm doing wrong? Met vriendelijke groet, Peter Derissen Eurofiber Nederland Network Engineer Safariweg 25-31 +31 (0)6 11587110 3605 MA Maarssen [cid:image006.png@01D6A21D.84BFC540]<https://www.eurofiber.nl/> Volg ons op Twitter<https://twitter.com/Eurofiber> | Linkedin<https://www.linkedin.com/company/eurofiber> | Facebook<https://www.facebook.com/eurofiberNL/> | Youtube<https://www.youtube.com/channel/UC6DavgEm7-ktAD8_Co_qnMA> Wilt u op de hoogte blijven van technische ontwikkelingen aan ons netwerk, nieuwe ICT ontwikkelingen en klantervaringen? Meld u dan aan voor onze maandelijkse nieuwsbrief<https://marketing.eurofiber.com/acton/fs/blocks/showLandingPage/a/15570/p/p…>. [cid:image007.jpg@01D6A21D.84BFC540]<https://www.eurofiber.nl/> ******** IMPORTANT NOTICE ******** This e-mail (including any attachments) may contain information that is confidential or otherwise protected from disclosure and it is intended only for the addressees. If you are not the intended recipient, please note that any copying, distribution or other use of information contained in this e-mail (and its attachments) is not allowed. If you have received this e-mail in error, kindly notify us immediately by telephone or e-mail and delete the message (including any attachments) from your system. Please note that e-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be subject of unauthorized interception or other interference without the knowledge of sender or recipient. Eurofiber only sends and receives e-mails on the basis that Eurofiber is not responsible for any such computer viruses, corruption or other interference or any consequences thereof. Eurofiber Nederland B.V. is registered in the Chamber of Commerce of Amsterdam with number 34134377, VAT number NL 8088.51.524 B01. Eurofiber N.V. has its registered office at Belgicastraat 5 bus 7, 1930 Zaventem and is registered under national number 0435.204.851.

2 2

How to create Alert Checker for a specific port?
by Brian Bianchi 15 Oct '20

15 Oct '20

Hi folks, I have an application running on port 7990. I would like to create a custom Alert Checker to check if this port is functional. I have read the documentation here: https://docs.observium.org/alert_checker/ https://docs.observium.org/alerting_examples/ The "port is operational but functionally down" option looks like the one for me. But how the heck do I select a specific port of 7990 to be monitored? Thanks! [cid:image001.png@01D6A15A.75CD84A0] Brian Bianchi Senior Release Engineer o: +1 (781) 213-6483 e: bbianchi(a)vestmark.com Learn more about Vestmark! View our introduction video here<https://vimeo.com/374253696>. Check us out on Social Media: [cid:image002.png@01D6A15A.75CD84A0] <https://www.linkedin.com/company/vestmark/> [cid:image003.png@01D6A15A.75CD84A0] <https://www.glassdoor.com/Overview/Working-at-Vestmark-EI_IE263618.11,19.htm> [cid:image004.png@01D6A15A.75CD84A0] <twitter.com/Vestmark> This e-mail and any attachments hereto, are intended for use by the addressee(s) only and may contain information that is confidential information of Vestmark, Inc. If you are not the intended recipient of this e-mail, or if you have otherwise received this e-mail in error, please immediately notify me by telephone or by e-mail, and please permanently delete the original, any print outs and any copies of the foregoing. Any dissemination, distribution or copying of this e-mail is strictly prohibited.

3 6

Probes running from pollers
by Ahmed Rahal 15 Oct '20

15 Oct '20

Hi, After successfully trying out probes, I was wondering if the nagios plugins (that's what probes are) are run from the designated poller or from the default poller only. Ahmed. -- Ahmed Rahal Administrateur de Systèmes / Systems Administrator *Fibrenoire* - www.fibrenoire.ca A: 550 , avenue Beaumont, bureau 320, Montréal (Québec) H3N 1V1 arahal(a)fibrenoire.ca Twitter: @fibrenoire

2 1

how will create Custom OID alarm for power supply
by Brij Mohan 13 Oct '20

13 Oct '20

Hi Anyone can help to create a custom oid alarm in OBS. [image: image.png]

2 12

Why sometime graph are missing on the dashboard ?
by Aulia Rahman 13 Oct '20

13 Oct '20

Dear All, I've sometimes found that some server graph RAM / CPU / Traffic is missing on the dashboard. So, I can't view the graph at that time. But when I check on the next time, that graph shows again. What caused it and how to solve it ? My detail specs: Device Monitor: 400++ VM (various OS Linux & Windows) CPU: 8 Core RAM: 12 GB ( Use Ramdisk ) Storage: 500 GB on SSD Observium 20.1.10233 (20th January 2020) OS Linux 3.10.0-514.el7.x86_64 [amd64] (CentOS 7) Apache 2.4.6 (CentOS) OpenSSL/1.0.1e-fips PHP/7.0.19 PHP 7.0.19 (OPcache: ENABLED) Python 2.7.5 MySQL 5.5.52-MariaDB (extension: mysqli 5.5.52-MariaDB) Demikian yang dapat kami sampaikan, terimakasih. Regards, Aulia Rahman

3 4

Alerting on running processes?
by Johann Mallet 12 Oct '20

12 Oct '20

Hello, Is it possible to create an alert on the number of running processes? (=hr_processes graph) I have tried to search in Device/Counter/Sensor/Status alert type without success. Many thanks! Johann

2 2

Re: [Observium] observium Digest, Vol 123, Issue 8
by Sachin Guda 12 Oct '20

12 Oct '20

Hello Team, Any update on 3. Syslog problem with Arista and Nexus device (Sachin Guda) __________________________________________________ Sachin Guda Managed Services • Itiviti Network Engineer -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of observium-request(a)observium.org Sent: Saturday, October 10, 2020 1:00 PM To: observium(a)observium.org Subject: observium Digest, Vol 123, Issue 8 Send observium mailing list submissions to observium(a)observium.org To subscribe or unsubscribe via the World Wide Web, visit http://postman.memetic.org/cgi-bin/mailman/listinfo/observium or, via email, send a message with subject or body 'help' to observium-request(a)observium.org You can reach the person managing the list at observium-owner(a)observium.org When replying, please edit your Subject line so it is more specific than "Re: Contents of observium digest..." Today's Topics: 1. Alerting on running processes? (Johann Mallet) 2. Re: Alerting on running processes? (Adam Armstrong) 3. Syslog problem with Arista and Nexus device (Sachin Guda) 4. Re: how will create Custom OID alarm for power supply (Brij Mohan) 5. Re: how will create Custom OID alarm for power supply (Adam Armstrong) ---------------------------------------------------------------------- Message: 1 Date: Fri, 9 Oct 2020 13:50:14 +0200 From: Johann Mallet <johann.mallet(a)zayo.com> To: Observium Network Observation System <observium(a)observium.org> Subject: [Observium] Alerting on running processes? Message-ID: <CAK5-Kt2biva=smV11B-kNPM5aF_jnk_5LBcGtH+YL960etpBSA(a)mail.gmail.com> Content-Type: text/plain; charset="utf-8" Hello, Is it possible to create an alert on the number of running processes? (=hr_processes graph) I have tried to search in Device/Counter/Sensor/Status alert type without success. Many thanks! Johann

1 0

Syslog problem with Arista and Nexus device
by Sachin Guda 09 Oct '20

09 Oct '20

Hello Team, I am running latest Observium version, Syslog is configured on switch to send logs to observium server. They send logs to observium (verified with capture on server interface) but observium doesn’t show it in syslog tab it says- No syslog entries found! This device does not have any syslog entries. Check that the syslog daemon and Observium configuration options are set correctly, that this device is configured to send syslog to Observium and that there are no firewalls blocking the messages. See Syslog Integration <https://docs.observium.org/syslog/> guide and configuration options <https://docs.observium.org/config_options/#syslog-settings> for more information. At the same time syslog can be seen from other devices like cisco CAT switch, ASA firewall and Cisco ASR. __________________________________________________ [image: http://itiviti.com/email_signature_logo_2017_120.png] <http://www.itiviti.com/> *Sachin Guda* Managed Services, Itiviti Network Engineer Direct: +46 8 506 477 52 Mobile: +46 73 901 02 53 Sachin.Guda(a)itiviti.com <%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20mailto:Sachin.Guda@itiviti.com> Kungsgatan 36 , P.O. Box 7742 10395 Stockholm , Sweden Fax: +46 8 506 477 01 *Visit: itiviti.com » <http://www.itiviti.com>Read the latest news from Itiviti » <http://www.itiviti.com/news/>* -- ______________________________ <https://www.linkedin.com/company/10438325/> The information contained in or attached to this email is strictly confidential. If you are not the intended recipient, please notify us immediately by telephone and return the message to us. Email communications by definition contain personal information. The Itiviti group of companies is subject to European data protection regulations. Itiviti’s Privacy Notice is available at www.itiviti.com <http://www.itiviti.com/>. Itiviti expects the recipient of this email to be compliant with Itiviti’s Privacy Notice and applicable regulations. Please advise us immediately at dataprotectionteam(a)Itiviti.com if you are not compliant with these.

1 0

Trouble with Active Directory group config on Observium CE v20.9.10731
by Brian Bianchi 08 Oct '20

08 Oct '20

Hello, I am trying to configure Active Directory authentication on my Observium CE v20.9.10731 server using this page as a guide -> https://docs.observium.org/authentication/#active-directory I am passed the point where my username and password are authenticated. It is the group config I am confused about. I have an Active Directory group "eng-admins" that I want to give administrative privileges to, of which my login (bbianchi) is a member. And I have an Active Directory group "eng-team" that I want to give generic non-admin privileges. My domain is hq.viviport.com. It is not clear to me how to configure these lines to achieve this: $config['auth_ldap_recursive'] = TRUE; $config['auth_ldap_recursive_maxdepth'] = 3; $config['auth_ldap_prefix'] = "CN="; $config['auth_ldap_suffix'] = ",DC=hq,DC=viviport,DC=com"; $config['auth_ldap_group'] = array("CN=Observium Users,OU=Groups,DC=hq,DC=viviport,DC=com"); $config['auth_ldap_groupbase'] = "OU=Groups,DC=hq,DC=viviport,DC=com"; $config['auth_ldap_groupmembertype'] = "fulldn"; $config['auth_ldap_groupmemberattr'] = "member"; unset($config['auth_ldap_groups']); $config['auth_ldap_groups']['CN=Observium Admins,OU=Groups,DC=hq,DC=viviport,DC=com']['level'] = 10; $config['auth_ldap_groups']['CN=Observium Users,OU=Groups,DC=hq,DC=viviport,DC=com']['level'] = 1; I have enabled debug logging. Here is what I am getting below. Any help would be greatly appreciated. Thank you in advance. --B [cid:image008.png@01D69BBE.684DA9A0] [cid:image001.png@01D69BBE.92743870] Brian Bianchi Senior Release Engineer o: +1 (781) 213-6483 e: bbianchi(a)vestmark.com Learn more about Vestmark! View our introduction video here<https://vimeo.com/374253696>. Check us out on Social Media: [cid:image002.png@01D69BBE.92743870] <https://www.linkedin.com/company/vestmark/> [cid:image003.png@01D69BBE.92743870] <https://www.glassdoor.com/Overview/Working-at-Vestmark-EI_IE263618.11,19.htm> [cid:image004.png@01D69BBE.92743870] <twitter.com/Vestmark> This e-mail and any attachments hereto, are intended for use by the addressee(s) only and may contain information that is confidential information of Vestmark, Inc. If you are not the intended recipient of this e-mail, or if you have otherwise received this e-mail in error, please immediately notify me by telephone or by e-mail, and please permanently delete the original, any print outs and any copies of the foregoing. Any dissemination, distribution or copying of this e-mail is strictly prohibited.

3 4

Observium in HTTPS
by Olivier CALVANO 08 Oct '20

08 Oct '20

Hi We use Observium Version 20.9.10749. currently it is http, observium accepts to be in https? Regards Olivier

4 4

Observium Install Script
by Marios.P＠crowe.com.cy 08 Oct '20

08 Oct '20

Hi all, I want to install Observium on a new Ubuntu 18.04 server but the install script is not available. Do we have any indication when is it going to be available again? Thank you, Marios

2 1

Debug Logging
by Stuart Dyer 08 Oct '20

08 Oct '20

Hi Everyone, Simple question but how to I enable debug logging on the Observium web interface ? trying to setup ldap when I log in Observium after configuring ldap the interface does nothing so I would like to see the logging of what the error is Regards, Stuart Dyer IT Administrator Phone: +61 2 8020 2063 | E-mail: stuart.dyer(a)innovit.com<mailto:stuart.dyer@innovit.com> [innovit-logo (002) trans 2018] Bringing quality to Master Data 161 Castlereagh Street, Level 28 Sydney NSW 2000 Australia<https://goo.gl/maps/DGW9Ce65rhP2> Tel: +612 8020 2000 Fax: +612 8020 2099 Web: www.innovit.com<http://www.innovit.com/> Australasia | North America | Europe Follow us on LinkedIn<https://www.linkedin.com/company/innovit-australia-pty-ltd?trk=public_profi…> This electronic mail is solely for the use of the addressee and may contain information, which is confidential or privileged. If you receive this electronic mail in error, please delete it from your system immediately and notify the sender by electronic mail or using any of the following contact details.

2 2

Aggregated graphs howto?
by José Manuel Giner 07 Oct '20

07 Oct '20

Hello we've just installed Observium Premium. it's possible to create aggregated graphs? We want to put in the same graph different network ports. and can make the graph public? or can we automate to download the graph image? Thanks! -- José Manuel Giner https://ginernet.com

2 1

distributed observium
by Arnoldo Vidal Bravo 06 Oct '20

06 Oct '20

¿how i can setup a poller as default? [image: image.png] -- Saluda cordialmente

1 0

SQL Injection?
by Hamilton, Kent 05 Oct '20

05 Oct '20

I noted these on this weeks CERT vulnerability report have they been addressed? I don't see anything about them on the mailing list, site or bug tracker, I could have overlooked them I guess. observium -- observium An issue was discovered in Observium Professional, Enterprise & Community 20.8.10631. It is vulnerable to SQL Injection due to the fact that it is possible to inject malicious SQL statements in malformed parameter types. This can occur via username[0] to the default URI, because of includes/authenticate.inc.php. 2020-09-25 7.5<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMzcsInVy…> CVE-2020-25147<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMzgsInVy…> MISC<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMzksInVy…> observium -- observium An issue was discovered in Observium Professional, Enterprise & Community 20.8.10631. It is vulnerable to SQL Injection due to the fact that it is possible to inject malicious SQL statements in malformed parameter types. Sending the improper variable type Array allows a bypass of core SQL Injection sanitization. Users are able to inject malicious statements in multiple functions. This vulnerability leads to full authentication bypass: any unauthorized user with access to the application is able to exploit this vulnerability. This can occur via the Cookie header to the default URI, within includes/authenticate.inc.php. 2020-09-25 7.5<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxNDAsInVy…> CVE-2020-25132<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxNDEsInVy…> MISC<https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxNDIsInVy…> ________________________________ This e-mail and any documents accompanying it may contain legally privileged and/or confidential information belonging to Exegy, Inc. Such information may be protected from disclosure by law. The information is intended for use by only the addressee. If you are not the intended recipient, you are hereby notified that any disclosure or use of the information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by e-mail or phone regarding instructions for return or destruction and do not use or disclose the content to others.

2 3

observium distributed
by Arnoldo Vidal Bravo 02 Oct '20

02 Oct '20

We are configuring and testing observium distributed.... it works fine !, but when i add a new device on web interface i must check skip ICMP echo checks. if not i get a message Could not ping X.X.X.X in observium main config.php is installed fping 3-10 $config['fping'] = "usr/local/sbin/fping"; in poller too is installed fping 3-10 $config['fping'] = "usr/local/sbin/fping"; -- Saluda cordialmente

3 4

Aggregated graphs howto?
by José Manuel Giner 01 Oct '20

01 Oct '20

Hello we've just installed Observium Premium. it's possible to create aggregated graphs? We want to put in the same graph different network ports. and can make the graph public? or can we automate to download the graph image? Thanks! -- José Manuel Giner https://ginernet.com

1 0

SNMP timeout adjustment
by Lars Joergensen 01 Oct '20

01 Oct '20

Hi I get "WARNING! Ports snmpwalk did not complete. Try to increase SNMP timeout on the device properties page." on one of my devices. Then I went to the device page and entered "300" as SNMP timeout, hit save and got told "Device SNMP configuration update is not required". What's next? Best regards Lars Joergensen IT Manager - Network Team - Global IT Chr. Hansen A/S - Boege Alle 10-12 - 2970 Hoersholm - Denmark Phone: +45 52 18 05 22 dklarj(a)chr-hansen.com<mailto:dklarj@chr-hansen.com> - www.chr-hansen.com<http://www.chr-hansen.com/> [cid:image001.gif@01D690BF.ECC49DB0] ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

3 4

RRD max value
by Marian Rychtecky 01 Oct '20

01 Oct '20

Hi all, I would like to ask you for help in order to resolve an issue with RRD. I do have port-channel with max speed of 400Gbit/s (correctly detected by Observium), however when traffic will reach 100G it will not be shown. I believe there is max limit on that RRD, as some other port-channels works good. Of course I don't want to loose history if possible. Other monitoring systems using same MIBs are working as expected. Not working one: Working one (different host): Thank you Marian -- Marian Rychtecký mr(a)nix.cz Phone +420 724 397 441 NIX.CZ z.s.p.o. Americká 23, Praha 2 130 52 Czech Republic http://www.nix.cz

2 1

Sensor blues
by Lars Joergensen 01 Oct '20

01 Oct '20

Hi I'm having trouble with sensors on SFPs in Aruba switches. Looking at the switch, I get this: Transceiver in 3/49 Interface Index : 155 Type : SFP+LR Model : J9151A Connector Type : LC Wavelength : 1310nm Transfer Distance : 10.0km (9um), Diagnostic Support : DOM Serial Number : AX07SL0130407 Status Temperature : 26.289C Voltage : 3.3408V Tx Bias : 41.728mA Tx Power : 0.6339mW, -1.980dBm Rx Power : 0.4225mW, -3.742dBm But looking in Observium, I get this: [cid:image002.png@01D697E4.402E6B90] There's no data for RX power (which is the most interesting) and the data for TX power is wrong. I think this is an OEM SFP (the serial number looks weird), but if the switch can see the data, shouldn't Observium be able to pull it too? Temperature, voltage and current graphs are correct. ... and just now, when I clicked around, the correct values are now showing for TX and RX power in the graphs. What's going on? Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

1 0

Re: [Observium] MariaDB upgrade
by Scott Driemeier-Showers 30 Sep '20

30 Sep '20

We upgraded from MariaDB 5.5.65 to 10.3.23-1 on CentOS 7.8 at the end of July following the steps given here: https://www.liquidweb.com/kb/how-to-upgrade-mariadb-5-5-to-mariadb-10-0-on-…

1 0

MariaDB upgrade
by Edvinas Kairys 30 Sep '20

30 Sep '20

Hello, Could someone provide a guide on Centos to upgrade MariaDB from 5.5 to 10.x ? Thanks

2 1

Observium deleting switch entries instead of alerting
by Pisano, Anthony D. 30 Sep '20

30 Sep '20

Hello, I ran into a weird situation today that I’m unsure of how to proceed with. Due to a power failure we lost power to 3 of 4 switches in a Cisco 9300 Stack. At 10:57am yesterday in the event log of this switch I can see the OperStatus of the Stack Ports go down. I have an alert configured against the status of “Switch Stack Failure” does not equal OK. However this alert did not go off at the time of the outage, it has for other switch stacks though. Then at 5am this morning the logs of the device indicate it went through and essentially removed switches 2-4 of this stack. We are currently running 20.7.10549. I know we need to update, but our linux team has not gotten around to it. Is there anyway to look into this? Anthony Pisano | Network Design Engineer | IMSS anthony.pisano(a)caltech.edu<mailto:anthony.pisano@caltech.edu> | (626) 395-4255<tel:(626)%20395-4255> | Caltech | caltech.edu<http://caltech.edu/>

1 0

HTML Base tag appears wrong when using IPv6
by Pieter De Wit 29 Sep '20

29 Sep '20

Hi, Yes, this is “wrong” but I have an internal server which happens to have IPv6 and no DNS. If I access my Observium installation using the address, the generated HTML is as follow: <!DOCTYPE html> <html lang="en"> <head> <base href="http://[[2406:xxxx:xxxx:3300::202]]/"/> <meta http-equiv="content-type" content="text/html; charset=utf-8”/> The base setting has double brackets which breaks loading. (Yes, I can override this in the config :) ) Cheers, Pieter

2 1

Invoice for our recent purchase for Observium subscription
by Renuka Arya 25 Sep '20

25 Sep '20

Hi Team, Can you please provide us the invoice for our purchase on aug 1, 2020 ? We didn't seem to have received it. please see the attachment below. Thanks! Regards Renuka Arya

1 0

SNMP - IPSEC VPN under VRF
by Dale Chambers 25 Sep '20

25 Sep '20

Hi, I am wondering if you can help. We have several Cisco 4331 routers which has IPSEC VPNs running inside a VRF, for some reason Observium is not able produce SNMP IPSEC tunnels within the VRF. Is there something I am missing? Many Thanks Dale Chambers[cid:image001.png@01D69320.F5A731A0]<http://www.nsslglobal.com/> Network Engineer NSSLGlobal Ltd ON LAND I ONBOARD I ONLINE [ccnp] [ccna-security] [ccna-routing] 6 Wells Place, Gatton Park Business Centre, Redhill, Surrey, UK, RH1 3DR Telephone: +44 (0) 1737 648 920 email: dale.chambers(a)nsslglobal.com<mailto:dale.chambers@nsslglobal.com> Web: www.nsslglobal.com<http://www.nsslglobal.com/> Social: [cid:image005.jpg@01D69320.F5A731A0] <http://www.twitter.com/nsslglobal> [cid:image006.jpg@01D69320.F5A731A0] <https://www.linkedin.com/company/nssl> Please consider the environment before printing this email CONFIDENTIALITY AND PRIVACY POLICY This communication is private and the information contained in this email and any attachments may be privileged, commercially sensitive, confidential, proprietary to NSSLGlobal Limited or otherwise legally exempt from disclosure. If you are not the intended recipient or have been sent this in error, you are prohibited from using, copying, relying upon, or disseminating the information, and the sender disclaims any liability for such unauthorised use. Further, if you are not the intended recipient, please notify the sender immediately and delete all copies of this message. In accordance with our email policy, emails sent or received may be monitored. Thank you. We have recently updated our Privacy Policy, which can be accessed at https://www.nsslglobal.com/uploads/documents/NSSLGlobal_Privacy_Policy.pdf We will hold and manage personal data that you provide us with in accordance with this Privacy Policy.

2 2

Mikrotik Custom OID issue
by Joey Stanford 24 Sep '20

24 Sep '20

Hello All, I’ve run into a device specific issue with Mikrotik and am looking for some advice. I want to track a few MIB-defined variables like mtxrWlRtabStrength (signal strength, source https://mibs.observium.org/mib/MIKROTIK-MIB) and produce graphs. I added a custom OID for this but the snmpget command is failing. In theory, if I want to get data on OID .1.3.6.1.4.1.14988.1.1.1.2.1.3 I should be able to get it, but unfortunately snmpget in the poller errors out. It appears that for Mikrotik we need to attach the rest of the, and this is the problem, device-specific address to the OID. e.g. 1.3.6.1.4.1.14988.1.1.1.2.1.3 (and .0,.1) does not work but .1.3.6.1.4.1.14988.1.1.1.2.1.3.100.209.84.175.14.243.1 does. It will only get the data from that one device, not from any others. The easy way for me test this is to run the poller command: snmpget -t '10' -v1 -c xxx -Pud -OUQnv 'udp':'radio-leehill.nv0n.qth':'161’ 1.3.6.1.4.1.14988.1.1.1.2.1.3 Anyway, I’m wondering if there is a way in observium that I haven’t discovered yet that will get me graphs on various wireless activities from the registration table. The use case is to monitor things like signal strength and signal to noise to know when a wireless link is below a threshold. High winds up here tend to bend and destroy dishes even with a stiff-arm attached. Thanks, Joey ps. Adam, the Mikrotik MIB was updated on 15 Sept if you haven’t seen it: https://box.mikrotik.com/f/a41daf63d0c14347a088/?dl=1 <https://box.mikrotik.com/f/a41daf63d0c14347a088/?dl=1>

2 3

Re: [Observium] [EXTERNAL] Re: Error Adding Host
by Steven Rixon 23 Sep '20

23 Sep '20

Hi Mike I have changed to rolling as requested and updated and now showing version 20.9.10731 (22nd September 2020) hopefully this is what you are expecting? I am still unable to add the devices however [cid:image002.png@01D69123.4C47B8E0] I have attached the snmp walks for all devices that I still cant add and all the debug logs for adding each Thanks Steven P.S sorry just keep hitting reply From: Mike Stupalov <mike(a)stupalov.ru> On Behalf Of Mike Stupalov Sent: 22 September 2020 12:55 To: Steven Rixon <steven.rixon(a)wtlholdings.com> Subject: Re: [Observium] [EXTERNAL] Re: Error Adding Host This Message originated outside your organization. ________________________________ Updated os definition (based on your snmp dumps). Adding your devices should work in latest rolling (as written previously). P.S. Pls do not answer with private data to ML. Steven Rixon wrote on 22.09.2020 12:32: Hi Mike Sorry did not see the request but here is the requested info Thanks again Steven wrix@lam-obs-01 /o/observium> sudo ./add_device.php -d lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> lambs DEBUG! CMD[/usr/bin/svn info /opt/observium] CMD EXITCODE[0] CMD RUNTIME[0.0172s] CMD EXITDELAY[10ms] STDOUT[ Path: . Working Copy Root Path: /opt/observium URL: https://svn.observium.org/svn/observium/branches/stable<https://svn.observium.org/svn/observium/branches/stable> Relative URL: ^/observium/branches/stable Repository Root: https://svn.observium.org/svn<https://svn.observium.org/svn> Repository UUID: 61d68cd4-352d-0410-923a-c4978735b2b8 Revision: 10679 Node Kind: directory Schedule: normal Last Changed Author: adama Last Changed Rev: 10645 Last Changed Date: 2020-08-25 18:32:18 +0100 (Tue, 25 Aug 2020) ] SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'dbSchema';] SQL RUNTIME[0.00013900s] SQL[SELECT @@SESSION.sql_mode;] SQL RUNTIME[0.00030303s] SQL[SET SESSION `sql_mode` = 'NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION'] SQL RUNTIME[0.00014114s] DB mode(s) disabled: STRICT_TRANS_TABLES, ERROR_FOR_DIVISION_BY_ZERO SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'current_rev';] SQL RUNTIME[0.00007510s] SQL[SELECT * FROM `config`] SQL RUNTIME[0.00009894s] CMD[/bin/hostname -f] CMD EXITCODE[0] CMD RUNTIME[0.0011s] STDOUT[ lam-obs-01.office.wtlholdings.com<http://lam-obs-01.office.wtlholdings.com> ] Observium 20.8.10645 Add Device(s) CMD[/opt/observium/scripts/distro] CMD EXITCODE[0] CMD RUNTIME[0.0622s] STDOUT[ Linux|4.19.0-10-amd64|amd64|Debian|10|vmware| ] CMD[/usr/bin/env python --version 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0015s] STDOUT[ Python 2.7.16 ] SQL[SELECT version();] SQL RUNTIME[0.00019097s] CMD[/usr/bin/snmpget --version 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0028s] STDOUT[ NET-SNMP version: 5.7.3 ] CMD[/usr/bin/rrdtool --version | head -n1] CMD EXITCODE[0] CMD RUNTIME[0.0123s] STDOUT[ RRDtool 1.7.1 Copyright by Tobias Oetiker <tobi(a)oetiker.ch<mailto:tobi@oetiker.ch>> ] CMD[/usr/bin/fping -v 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0014s] STDOUT[ /usr/bin/fping: Version 4.2 /usr/bin/fping: comments to david(a)schweikert.ch<mailto:david@schweikert.ch> ] CMD[/usr/sbin/apache2 -v | awk '/Server version:/ {print $3}'] CMD EXITCODE[0] CMD RUNTIME[0.0224s] STDOUT[ Apache/2.4.38 ] CMD[date "+%:z"] CMD EXITCODE[0] CMD RUNTIME[0.0012s] CMD EXITDELAY[10ms] STDOUT[ +01:00 ] SQL[SELECT TIMEDIFF(NOW(), UTC_TIMESTAMP);] SQL RUNTIME[0.00030017s] SQL[SELECT @@SESSION.sql_mode;] SQL RUNTIME[0.00013995s] SQL[SHOW VARIABLES LIKE 'character_set_connection'] SQL RUNTIME[0.00207686s] ##### Software versions ##### o OS Linux 4.19.0-10-amd64 [amd64] (Debian 10) o Apache 2.4.38 o PHP 7.3.19-1~deb10u1 (OPcache: DISABLED) o Python 2.7.16 o MariaDB 10.3.23-MariaDB-0+deb10u1 (extension: mysqli 5.0.12-dev) o SNMP NET-SNMP 5.7.3 o RRDtool 1.7.1 o Fping 4.2 (IPv4 and IPv6) ##### Memory Limit ##### o PHP Unlimited ##### MariaDB mode ##### o MariaDB NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION ##### Charset info ##### o PHP UTF-8 o MariaDB utf8 ##### Timezones info ##### o Date Tuesday, 22-Sep-20 10:24:19 BST o PHP +01:00 o MariaDB +01:00 Try to add lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> SQL[SELECT EXISTS (SELECT 1 FROM `devices` WHERE `hostname` = 'lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com>')] SQL RUNTIME[0.00037289s] CMD[/usr/bin/fping -t 500 -c 1 -q 172.16.5.201 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0396s] STDOUT[ 172.16.5.201 : xmt/rcv/%loss = 1/1/0%, min/avg/max = 36.3/36.3/36.3 ] SQL[SELECT EXISTS (SELECT 1 FROM `devices` WHERE `hostname` = 'lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com>')] SQL RUNTIME[0.00014997s] CMD[/usr/bin/fping -t 500 -c 1 -q 172.16.5.201 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0373s] CMD EXITDELAY[10ms] STDOUT[ 172.16.5.201 : xmt/rcv/%loss = 1/1/0%, min/avg/max = 35.4/35.4/35.4 ] Trying v2c community *** [0] ... CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUs -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysObjectID.0 sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.054s] STDOUT[ sysObjectID.0 = enterprises.50001 sysUpTime.0 = 83:15:47:40.98 ] SNMP STATUS[TRUE] SQL[SELECT EXISTS (SELECT 1 FROM `devices` WHERE `hostname` = 'lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com>')] SQL RUNTIME[0.00017405s] SQL[SELECT `mib` FROM `devices_mibs` WHERE `device_id` = '' AND `use` = 'mib' AND `disabled` = '1'] SQL RUNTIME[0.00135899s] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMP-FRAMEWORK-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' snmpEngineID.0] CMD EXITCODE[0] CMD RUNTIME[0.3829s] STDOUT[ No Such Object available on this agent at this OID ] SNMP STATUS[FALSE] SNMP ERROR[#1000 - Failed response] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysName.0] CMD EXITCODE[0] CMD RUNTIME[0.0508s] CMD EXITDELAY[10ms] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] SQL[SELECT * FROM `devices` WHERE `disabled` = 0 AND `sysName` = ''] SQL RUNTIME[0.00161815s] SQL[SELECT * FROM `entPhysical` WHERE `device_id` = '18' AND `entPhysicalSerialNum` != '' ORDER BY `entPhysicalClass` LIMIT 1] SQL RUNTIME[0.00059605s] SQL[SELECT * FROM `devices` WHERE `device_id` = '18'] SQL RUNTIME[0.00053382s] SQL[SELECT * FROM `device_graphs` WHERE `device_id` = '18'] SQL RUNTIME[0.00011897s] SQL[SELECT `attrib_value` FROM `entity_attribs` WHERE `entity_type` = 'device' AND `entity_id` = '18' AND `attrib_type` = 'sysORID'] SQL RUNTIME[0.00039101s] SQL[SELECT `mib` FROM `devices_mibs` WHERE `device_id` = '18' AND `use` = 'mib' AND `disabled` = '1'] SQL RUNTIME[0.00009894s] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUvn -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysObjectID.0] CMD EXITCODE[0] CMD RUNTIME[0.0525s] STDOUT[ .1.3.6.1.4.1.50001 ] SNMP STATUS[TRUE] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysDescr.0] CMD EXITCODE[0] CMD RUNTIME[0.3338s] STDOUT[ Hikvision company products ] SNMP STATUS[TRUE] Store in cache OID: SNMPv2-MIB::sysDescr.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-045.office.wtlholdings.com':'161' sysDescr.0] CMD EXITCODE[0] CMD RUNTIME[0.0166s] STDOUT[ Hikvision company products ] SNMP STATUS[TRUE] Store in cache OID: SNMPv2-MIB::sysDescr.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysContact.0] CMD EXITCODE[0] CMD RUNTIME[0.3794s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysContact.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-045.office.wtlholdings.com':'161' sysContact.0] CMD EXITCODE[0] CMD RUNTIME[0.0169s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysContact.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysLocation.0] CMD EXITCODE[0] CMD RUNTIME[0.0455s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-045.office.wtlholdings.com':'161' sysLocation.0] CMD EXITCODE[0] CMD RUNTIME[0.0144s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.0476s] STDOUT[ 83:15:47:42.36 ] SNMP STATUS[TRUE] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-045.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.0154s] CMD EXITDELAY[10ms] STDOUT[ 227:22:40:47.88 ] SNMP STATUS[TRUE] Timeticks converted 227:22:40:47.88 -> 19694447 Timeticks converted 83:15:47:42.36 -> 7228062 The compared oid differs on devices: +------------------------------------+-----------------+ | Device | sysUpTime.0 | +------------------------------------+-----------------+ | lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> | 83:15:47:42.36 | | lam-nvr-045.office.wtlholdings.com<http://lam-nvr-045.office.wtlholdings.com> | 227:22:40:47.88 | +------------------------------------+-----------------+ SQL[SELECT * FROM `entPhysical` WHERE `device_id` = '36' AND `entPhysicalSerialNum` != '' ORDER BY `entPhysicalClass` LIMIT 1] SQL RUNTIME[0.00040388s] SQL[SELECT * FROM `devices` WHERE `device_id` = '36'] SQL RUNTIME[0.00038910s] SQL[SELECT * FROM `device_graphs` WHERE `device_id` = '36'] SQL RUNTIME[0.00006700s] SQL[SELECT `attrib_value` FROM `entity_attribs` WHERE `entity_type` = 'device' AND `entity_id` = '36' AND `attrib_type` = 'sysORID'] SQL RUNTIME[0.00042105s] SQL[SELECT `mib` FROM `devices_mibs` WHERE `device_id` = '36' AND `use` = 'mib' AND `disabled` = '1'] SQL RUNTIME[0.00003791s] Get cached OID: SNMPv2-MIB::sysDescr.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-043.office.wtlholdings.com':'161' sysDescr.0] CMD EXITCODE[0] CMD RUNTIME[0.0322s] STDOUT[ Hikvision company products ] SNMP STATUS[TRUE] Store in cache OID: SNMPv2-MIB::sysDescr.0 Get cached OID: SNMPv2-MIB::sysContact.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-043.office.wtlholdings.com':'161' sysContact.0] CMD EXITCODE[0] CMD RUNTIME[0.0332s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysContact.0 Get cached OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-043.office.wtlholdings.com':'161' sysLocation.0] CMD EXITCODE[0] CMD RUNTIME[0.0314s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.1826s] STDOUT[ 83:15:47:42.70 ] SNMP STATUS[TRUE] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-043.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.0335s] STDOUT[ 165:19:57:39.89 ] SNMP STATUS[TRUE] Timeticks converted 165:19:57:39.89 -> 14327859 Timeticks converted 83:15:47:42.70 -> 7228062 The compared oid differs on devices: +------------------------------------+-----------------+ | Device | sysUpTime.0 | +------------------------------------+-----------------+ | lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> | 83:15:47:42.70 | | lam-nvr-043.office.wtlholdings.com<http://lam-nvr-043.office.wtlholdings.com> | 165:19:57:39.89 | +------------------------------------+-----------------+ SQL[SELECT * FROM `entPhysical` WHERE `device_id` = '37' AND `entPhysicalSerialNum` != '' ORDER BY `entPhysicalClass` LIMIT 1] SQL RUNTIME[0.00078487s] SQL[SELECT * FROM `devices` WHERE `device_id` = '37'] SQL RUNTIME[0.00021410s] SQL[SELECT * FROM `device_graphs` WHERE `device_id` = '37'] SQL RUNTIME[0.00009394s] SQL[SELECT `attrib_value` FROM `entity_attribs` WHERE `entity_type` = 'device' AND `entity_id` = '37' AND `attrib_type` = 'sysORID'] SQL RUNTIME[0.00041509s] SQL[SELECT `mib` FROM `devices_mibs` WHERE `device_id` = '37' AND `use` = 'mib' AND `disabled` = '1'] SQL RUNTIME[0.00009704s] Get cached OID: SNMPv2-MIB::sysDescr.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-047.office.wtlholdings.com':'161' sysDescr.0] CMD EXITCODE[0] CMD RUNTIME[0.032s] STDOUT[ Hikvision company products ] SNMP STATUS[TRUE] Store in cache OID: SNMPv2-MIB::sysDescr.0 Get cached OID: SNMPv2-MIB::sysContact.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-047.office.wtlholdings.com':'161' sysContact.0] CMD EXITCODE[0] CMD RUNTIME[0.0334s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysContact.0 Get cached OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-047.office.wtlholdings.com':'161' sysLocation.0] CMD EXITCODE[0] CMD RUNTIME[0.0298s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.051s] STDOUT[ 83:15:47:42.89 ] SNMP STATUS[TRUE] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-047.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.0323s] STDOUT[ 2:17:15:53.50 ] SNMP STATUS[TRUE] Timeticks converted 2:17:15:53.50 -> 234953 Timeticks converted 83:15:47:42.89 -> 7228062 CMD[/usr/bin/snmpwalk -Cc -v2c -c *** -Pud -OQUs -m IP-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' ipAdEntAddr] CMD EXITCODE[0] CMD RUNTIME[0.4271s] STDOUT[ ipAdEntAddr = No Such Object available on this agent at this OID ] SNMP STATUS[FALSE] SNMP ERROR[#1000 - Failed response] SQL[SELECT `ipv4_address` FROM `ipv4_addresses` WHERE `device_id` = '37'] SQL RUNTIME[0.00067997s] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m IF-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' ifNumber.0] CMD EXITCODE[0] CMD RUNTIME[0.0531s] STDOUT[ 2 ] SNMP STATUS[TRUE] Store in cache OID: IF-MIB::ifNumber.0 SQL[SELECT `ifIndex`, `ifPhysAddress` FROM `ports` WHERE `device_id` = '37' AND `deleted` = '0'] SQL RUNTIME[0.00073314s] Already got device with SNMP-read sysName () and other system Oids (lam-nvr-047.office.wtlholdings.com<http://lam-nvr-047.office.wtlholdings.com>). Could not reach lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> with given SNMP parameters using . Devices failed: 1. USAGE: add_device.php <hostname> [community] [v1|v2c] [port] [udp|udp6|tcp|tcp6] add_device.php <hostname> [any|nanp|anp|ap] [v3] [user] [password] [enckey] [md5|sha] [aes|des] [port] [udp|udp6|tcp|tcp6] add_device.php <filename> EXAMPLE: SNMPv1/2c: add_device.php <hostname> [community] [v1|v2c] [port] [udp|udp6|tcp|tcp6] [context] SNMPv3 : Defaults : add_device.php <hostname> any v3 [user] [port] [udp|udp6|tcp|tcp6] [context] No Auth, No Priv : add_device.php <hostname> nanp v3 [user] [port] [udp|udp6|tcp|tcp6] [context] Auth, No Priv : add_device.php <hostname> anp v3 <user> <password> [md5|sha] [port] [udp|udp6|tcp|tcp6] [context] Auth, Priv : add_device.php <hostname> ap v3 <user> <password> <enckey> [md5|sha] [aes|des] [port] [udp|udp6|tcp|tcp6] [context] FILE : add_device.php <filename> ADD FROM FILE: To add multiple devices, create a file in which each line contains one device with or without options. Format for device options, the same as specified in USAGE. OPTIONS: -p Skip icmp echo checks, device added only by SNMP checks DEBUGGING OPTIONS: -d Enable debugging output. -dd More verbose debugging output. -t Do not add device(s), only test auth options. wrix@lam-obs-01 /o/observium> From: Mike Stupalov <mike(a)stupalov.ru><mailto:mike@stupalov.ru> On Behalf Of Mike Stupalov Sent: 22 September 2020 10:15 To: Steven Rixon <steven.rixon(a)wtlholdings.com><mailto:steven.rixon@wtlholdings.com> Subject: Re: [Observium] [EXTERNAL] Re: Error Adding Host This Message originated outside your organization. ________________________________ Hi Steven, maybe I missed your response, but I still not see requested debug :) Try to add secondary hikvision device from console, but with debug argument and send me output: ./add_device.php -d <hostname> <community> Steven Rixon wrote on 22.09.2020 11:03: Morning Mike Sorry but I think you may have missed my response Thanks Steven From: observium <observium-bounces(a)observium.org><mailto:observium-bounces@observium.org> On Behalf Of Steven Rixon via observium Sent: 13 September 2020 18:15 To: Mike Stupalov <mike(a)observium.org><mailto:mike@observium.org>; Observium <observium(a)observium.org><mailto:observium@observium.org> Cc: Steven Rixon <steven.rixon(a)wtlholdings.com><mailto:steven.rixon@wtlholdings.com> Subject: Re: [Observium] [EXTERNAL] Re: Error Adding Host This Message originated outside your organization. ________________________________ Hi Mike I am currently running version 20.8.10645 (25th August 2020) with a professional license Adam was correct with respect of the second issue thanks Steven From: Mike Stupalov <mike(a)stupalov.ru<mailto:mike@stupalov.ru>> On Behalf Of Mike Stupalov Sent: 11 September 2020 17:07 To: Observium <observium(a)observium.org<mailto:observium@observium.org>>; Steven Rixon via observium <observium(a)observium.org<mailto:observium@observium.org>> Cc: Steven Rixon <steven.rixon(a)wtlholdings.com<mailto:steven.rixon@wtlholdings.com>> Subject: [EXTERNAL] Re: [Observium] Error Adding Host This Message originated outside your organization. ________________________________ Hi, I think you use old version of observium (or community edition). In recent version(s) additional checks are used for such devices (ie list of interfaces and mac addresses). Steven Rixon via observium wrote on 10.09.2020 22:08: Hi I am trying to add a new device but receiving the following error Try to add lam-nvr-057.example.com<http://lam-nvr-057.example.com> Trying v2c community *** [0] ... Already got device with SNMP-read sysName () and other system Oids (lam-nvr-047.example.com<http://lam-nvr-047.example.com>). The device is a hikvision nvr and I do have multiple Hikvision nvr’s already monitored I have also experienced this on a completely different install of observium while adding a cisco AP but unlike on the first install this is the only AP being monitored Adding SNMPv2c host rix-ap-05.example.com<http://rix-ap-05.appletree.rixonnet.co.uk/> port 161 × Trying v2c community *** [0] ... Already got device with SNMP-read sysName (rix-sw-02), 'snmpEngineID' = 8000113D0304097399A298 and 'entPhysicalSerialNum' = CN7BK3Q04W (rix-sw-02.example.com<http://rix-sw-02.home.rixonnet.co.uk/>). The results are the same from both the gui or cli Thanks Steven [cid:image001.jpg@01D6911D.ADAACF60]<https://www.wtlholdings.com/> Steven Rixon IT & Infrastructure Manager , WT Lamb Holdings Ltd T: 01403 785141<tel:01403785141> D: 01403 787425<tel:01403%20787425> M: 07793 463179<tel:07793%20463179> E: steven.rixon(a)wtlholdings.com<mailto:steven.rixon@wtlholdings.com> W: www.wtlholdings.com<https://www.wtlholdings.com/> A: Nyewood Court, Brookers Road, Billingshurst West Sussex, RH14 9RZ, United Kingdom WT Lamb Holdings Limited is a limited company registered in England and Wales. Registered Number: 447302. Registered office: Nyewood Court, Brookers Road, Billingshurst, West Sussex. RH14 9RZ. Please note that WT Lamb Holdings Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the addressee. If you are not the addressee you should not disseminate, distribute or copy this e-mail. Please notify our IT Manager on 01403 785141 (UK) immediately or by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. WT Lamb Holdings Limited therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Opinions expressed in this email are those of the sender & may not reflect the opinions or views of WT Lamb Holdings Limited. _______________________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium<http://postman.memetic.org/cgi-bin/mailman/listinfo/observium> -- Mike Stupalov Observium Limited, http://observium.org<http://observium.org> -- Mike Stupalov Observium Limited, http://observium.org<http://observium.org> -- Mike Stupalov Observium Limited, http://observium.org<http://observium.org>

2 4

Web interface blank screen after last Update
by Marios.P＠crowe.com.cy 23 Sep '20

23 Sep '20

Hi, We have updated our Observium platform to the latest version CE 19.8 and we are facing the following issue. After finishing the upgrade using the instructions on the website we were able to access the web interface just once. When we logged in the first time after the upgrade we received a message that the php version also must be updated. After that we were unable to logon to the web interface (after login we see a blank screen) and we receive the following error in the apache error log: [Wed Sep 16 12:33:07 2020] [error] [client PHP Fatal error: Call to undefined function password_hash() in /opt/observium/html/includes/authentication/mysql.inc.php on line 101, Is it possible to backup the configuration and update php version and use Observium installation again? If yes is there any guide how to perform the update? We have observium installed on a Debian 7 machine. Regards, Marios Palechoros Information Technology Senior/System Administrator Crowe Cyprus Limited 8 Stasinos Avenue, 1st Floor, Photiades Business Center, 1060 Nicosia, Cyprus P.O.Box 22545, 1522 Nicosia, Cyprus T +357 22 755656 D +357 22 473187 F +357 22 452055 marios.p(a)crowe.com.cy www.crowe.com.cy Facebook Linkedin Twitter Crowe Cyprus Limited is a member of Crowe Global, a Swiss verein. Each member firm of Crowe Global is a separate and independent legal entity. Crowe Cyprus Limited and its affiliates are not responsible or liable for any acts or omissions of Crowe Global or any other member of Crowe Global.

5 7

RELEASE: Observium Community Edition 20.9
by adama＠observium.com 22 Sep '20

22 Sep '20

Hi Guys, We've just released a new CE, version 20.9. The release covers 790 commits since the last release, and a very large number of changes! The new release can be installed using the upgrade instructions in our documentation: https://docs.observium.org/updating/#upgrade-to-latest-major-release Please make sure you meet these absolute minimum requirements beforehand: MySQL 5.6.5 / MariaDB 10.0 PHP 5.6.26 Though we would recommend a PHP version above 7.1 and rrdtool versions above 1.7. Thanks, Adam.

2 1

CheckPoint concurrent connections
by Joelly, Alexander 22 Sep '20

22 Sep '20

In older CE releases (2016/2017) the CheckPoint firewalls also were showing up the concurrent connections but the recent versions (CE, Pro and Enterprise) do not show that anymore. Can you please bring that graph back? Thanks, Alex [cid:image001.png@01D62AB4.9D1F6A90]

4 8

Re: [Observium] [EXTERNAL] Re: Error Adding Host
by Steven Rixon 22 Sep '20

22 Sep '20

As requested plus an extra one I have seen mentioned in the failures in the past Thanks Steven From: Mike Stupalov <mike(a)stupalov.ru> On Behalf Of Mike Stupalov Sent: 22 September 2020 10:46 To: Steven Rixon <steven.rixon(a)wtlholdings.com> Subject: Re: [Observium] [EXTERNAL] Re: Error Adding Host This Message originated outside your organization. ________________________________ Hrm, strange.. devices detected as "different", but still not add. Can you make snmp dumps from this two devices: lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> lam-nvr-045.office.wtlholdings.com<http://lam-nvr-045.office.wtlholdings.com> as (for each): snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk Send me both dumps. P.S. If you do this fast, I will fix issue today. P.P.S. Today will released new CE, that why better if I fix this issue today too :) Steven Rixon wrote on 22.09.2020 12:32: Hi Mike Sorry did not see the request but here is the requested info Thanks again Steven wrix@lam-obs-01 /o/observium> sudo ./add_device.php -d lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> lambs DEBUG! CMD[/usr/bin/svn info /opt/observium] CMD EXITCODE[0] CMD RUNTIME[0.0172s] CMD EXITDELAY[10ms] STDOUT[ Path: . Working Copy Root Path: /opt/observium URL: https://svn.observium.org/svn/observium/branches/stable<https://svn.observium.org/svn/observium/branches/stable> Relative URL: ^/observium/branches/stable Repository Root: https://svn.observium.org/svn<https://svn.observium.org/svn> Repository UUID: 61d68cd4-352d-0410-923a-c4978735b2b8 Revision: 10679 Node Kind: directory Schedule: normal Last Changed Author: adama Last Changed Rev: 10645 Last Changed Date: 2020-08-25 18:32:18 +0100 (Tue, 25 Aug 2020) ] SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'dbSchema';] SQL RUNTIME[0.00013900s] SQL[SELECT @@SESSION.sql_mode;] SQL RUNTIME[0.00030303s] SQL[SET SESSION `sql_mode` = 'NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION'] SQL RUNTIME[0.00014114s] DB mode(s) disabled: STRICT_TRANS_TABLES, ERROR_FOR_DIVISION_BY_ZERO SQL[SELECT `attrib_value` FROM `observium_attribs` WHERE `attrib_type` = 'current_rev';] SQL RUNTIME[0.00007510s] SQL[SELECT * FROM `config`] SQL RUNTIME[0.00009894s] CMD[/bin/hostname -f] CMD EXITCODE[0] CMD RUNTIME[0.0011s] STDOUT[ lam-obs-01.office.wtlholdings.com<http://lam-obs-01.office.wtlholdings.com> ] Observium 20.8.10645 Add Device(s) CMD[/opt/observium/scripts/distro] CMD EXITCODE[0] CMD RUNTIME[0.0622s] STDOUT[ Linux|4.19.0-10-amd64|amd64|Debian|10|vmware| ] CMD[/usr/bin/env python --version 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0015s] STDOUT[ Python 2.7.16 ] SQL[SELECT version();] SQL RUNTIME[0.00019097s] CMD[/usr/bin/snmpget --version 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0028s] STDOUT[ NET-SNMP version: 5.7.3 ] CMD[/usr/bin/rrdtool --version | head -n1] CMD EXITCODE[0] CMD RUNTIME[0.0123s] STDOUT[ RRDtool 1.7.1 Copyright by Tobias Oetiker <tobi(a)oetiker.ch<mailto:tobi@oetiker.ch>> ] CMD[/usr/bin/fping -v 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0014s] STDOUT[ /usr/bin/fping: Version 4.2 /usr/bin/fping: comments to david(a)schweikert.ch<mailto:david@schweikert.ch> ] CMD[/usr/sbin/apache2 -v | awk '/Server version:/ {print $3}'] CMD EXITCODE[0] CMD RUNTIME[0.0224s] STDOUT[ Apache/2.4.38 ] CMD[date "+%:z"] CMD EXITCODE[0] CMD RUNTIME[0.0012s] CMD EXITDELAY[10ms] STDOUT[ +01:00 ] SQL[SELECT TIMEDIFF(NOW(), UTC_TIMESTAMP);] SQL RUNTIME[0.00030017s] SQL[SELECT @@SESSION.sql_mode;] SQL RUNTIME[0.00013995s] SQL[SHOW VARIABLES LIKE 'character_set_connection'] SQL RUNTIME[0.00207686s] ##### Software versions ##### o OS Linux 4.19.0-10-amd64 [amd64] (Debian 10) o Apache 2.4.38 o PHP 7.3.19-1~deb10u1 (OPcache: DISABLED) o Python 2.7.16 o MariaDB 10.3.23-MariaDB-0+deb10u1 (extension: mysqli 5.0.12-dev) o SNMP NET-SNMP 5.7.3 o RRDtool 1.7.1 o Fping 4.2 (IPv4 and IPv6) ##### Memory Limit ##### o PHP Unlimited ##### MariaDB mode ##### o MariaDB NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION ##### Charset info ##### o PHP UTF-8 o MariaDB utf8 ##### Timezones info ##### o Date Tuesday, 22-Sep-20 10:24:19 BST o PHP +01:00 o MariaDB +01:00 Try to add lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> SQL[SELECT EXISTS (SELECT 1 FROM `devices` WHERE `hostname` = 'lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com>')] SQL RUNTIME[0.00037289s] CMD[/usr/bin/fping -t 500 -c 1 -q 172.16.5.201 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0396s] STDOUT[ 172.16.5.201 : xmt/rcv/%loss = 1/1/0%, min/avg/max = 36.3/36.3/36.3 ] SQL[SELECT EXISTS (SELECT 1 FROM `devices` WHERE `hostname` = 'lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com>')] SQL RUNTIME[0.00014997s] CMD[/usr/bin/fping -t 500 -c 1 -q 172.16.5.201 2>&1] CMD EXITCODE[0] CMD RUNTIME[0.0373s] CMD EXITDELAY[10ms] STDOUT[ 172.16.5.201 : xmt/rcv/%loss = 1/1/0%, min/avg/max = 35.4/35.4/35.4 ] Trying v2c community *** [0] ... CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUs -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysObjectID.0 sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.054s] STDOUT[ sysObjectID.0 = enterprises.50001 sysUpTime.0 = 83:15:47:40.98 ] SNMP STATUS[TRUE] SQL[SELECT EXISTS (SELECT 1 FROM `devices` WHERE `hostname` = 'lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com>')] SQL RUNTIME[0.00017405s] SQL[SELECT `mib` FROM `devices_mibs` WHERE `device_id` = '' AND `use` = 'mib' AND `disabled` = '1'] SQL RUNTIME[0.00135899s] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMP-FRAMEWORK-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' snmpEngineID.0] CMD EXITCODE[0] CMD RUNTIME[0.3829s] STDOUT[ No Such Object available on this agent at this OID ] SNMP STATUS[FALSE] SNMP ERROR[#1000 - Failed response] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysName.0] CMD EXITCODE[0] CMD RUNTIME[0.0508s] CMD EXITDELAY[10ms] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] SQL[SELECT * FROM `devices` WHERE `disabled` = 0 AND `sysName` = ''] SQL RUNTIME[0.00161815s] SQL[SELECT * FROM `entPhysical` WHERE `device_id` = '18' AND `entPhysicalSerialNum` != '' ORDER BY `entPhysicalClass` LIMIT 1] SQL RUNTIME[0.00059605s] SQL[SELECT * FROM `devices` WHERE `device_id` = '18'] SQL RUNTIME[0.00053382s] SQL[SELECT * FROM `device_graphs` WHERE `device_id` = '18'] SQL RUNTIME[0.00011897s] SQL[SELECT `attrib_value` FROM `entity_attribs` WHERE `entity_type` = 'device' AND `entity_id` = '18' AND `attrib_type` = 'sysORID'] SQL RUNTIME[0.00039101s] SQL[SELECT `mib` FROM `devices_mibs` WHERE `device_id` = '18' AND `use` = 'mib' AND `disabled` = '1'] SQL RUNTIME[0.00009894s] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUvn -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysObjectID.0] CMD EXITCODE[0] CMD RUNTIME[0.0525s] STDOUT[ .1.3.6.1.4.1.50001 ] SNMP STATUS[TRUE] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysDescr.0] CMD EXITCODE[0] CMD RUNTIME[0.3338s] STDOUT[ Hikvision company products ] SNMP STATUS[TRUE] Store in cache OID: SNMPv2-MIB::sysDescr.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-045.office.wtlholdings.com':'161' sysDescr.0] CMD EXITCODE[0] CMD RUNTIME[0.0166s] STDOUT[ Hikvision company products ] SNMP STATUS[TRUE] Store in cache OID: SNMPv2-MIB::sysDescr.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysContact.0] CMD EXITCODE[0] CMD RUNTIME[0.3794s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysContact.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-045.office.wtlholdings.com':'161' sysContact.0] CMD EXITCODE[0] CMD RUNTIME[0.0169s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysContact.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysLocation.0] CMD EXITCODE[0] CMD RUNTIME[0.0455s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-045.office.wtlholdings.com':'161' sysLocation.0] CMD EXITCODE[0] CMD RUNTIME[0.0144s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.0476s] STDOUT[ 83:15:47:42.36 ] SNMP STATUS[TRUE] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-045.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.0154s] CMD EXITDELAY[10ms] STDOUT[ 227:22:40:47.88 ] SNMP STATUS[TRUE] Timeticks converted 227:22:40:47.88 -> 19694447 Timeticks converted 83:15:47:42.36 -> 7228062 The compared oid differs on devices: +------------------------------------+-----------------+ | Device | sysUpTime.0 | +------------------------------------+-----------------+ | lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> | 83:15:47:42.36 | | lam-nvr-045.office.wtlholdings.com<http://lam-nvr-045.office.wtlholdings.com> | 227:22:40:47.88 | +------------------------------------+-----------------+ SQL[SELECT * FROM `entPhysical` WHERE `device_id` = '36' AND `entPhysicalSerialNum` != '' ORDER BY `entPhysicalClass` LIMIT 1] SQL RUNTIME[0.00040388s] SQL[SELECT * FROM `devices` WHERE `device_id` = '36'] SQL RUNTIME[0.00038910s] SQL[SELECT * FROM `device_graphs` WHERE `device_id` = '36'] SQL RUNTIME[0.00006700s] SQL[SELECT `attrib_value` FROM `entity_attribs` WHERE `entity_type` = 'device' AND `entity_id` = '36' AND `attrib_type` = 'sysORID'] SQL RUNTIME[0.00042105s] SQL[SELECT `mib` FROM `devices_mibs` WHERE `device_id` = '36' AND `use` = 'mib' AND `disabled` = '1'] SQL RUNTIME[0.00003791s] Get cached OID: SNMPv2-MIB::sysDescr.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-043.office.wtlholdings.com':'161' sysDescr.0] CMD EXITCODE[0] CMD RUNTIME[0.0322s] STDOUT[ Hikvision company products ] SNMP STATUS[TRUE] Store in cache OID: SNMPv2-MIB::sysDescr.0 Get cached OID: SNMPv2-MIB::sysContact.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-043.office.wtlholdings.com':'161' sysContact.0] CMD EXITCODE[0] CMD RUNTIME[0.0332s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysContact.0 Get cached OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-043.office.wtlholdings.com':'161' sysLocation.0] CMD EXITCODE[0] CMD RUNTIME[0.0314s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.1826s] STDOUT[ 83:15:47:42.70 ] SNMP STATUS[TRUE] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-043.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.0335s] STDOUT[ 165:19:57:39.89 ] SNMP STATUS[TRUE] Timeticks converted 165:19:57:39.89 -> 14327859 Timeticks converted 83:15:47:42.70 -> 7228062 The compared oid differs on devices: +------------------------------------+-----------------+ | Device | sysUpTime.0 | +------------------------------------+-----------------+ | lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> | 83:15:47:42.70 | | lam-nvr-043.office.wtlholdings.com<http://lam-nvr-043.office.wtlholdings.com> | 165:19:57:39.89 | +------------------------------------+-----------------+ SQL[SELECT * FROM `entPhysical` WHERE `device_id` = '37' AND `entPhysicalSerialNum` != '' ORDER BY `entPhysicalClass` LIMIT 1] SQL RUNTIME[0.00078487s] SQL[SELECT * FROM `devices` WHERE `device_id` = '37'] SQL RUNTIME[0.00021410s] SQL[SELECT * FROM `device_graphs` WHERE `device_id` = '37'] SQL RUNTIME[0.00009394s] SQL[SELECT `attrib_value` FROM `entity_attribs` WHERE `entity_type` = 'device' AND `entity_id` = '37' AND `attrib_type` = 'sysORID'] SQL RUNTIME[0.00041509s] SQL[SELECT `mib` FROM `devices_mibs` WHERE `device_id` = '37' AND `use` = 'mib' AND `disabled` = '1'] SQL RUNTIME[0.00009704s] Get cached OID: SNMPv2-MIB::sysDescr.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-047.office.wtlholdings.com':'161' sysDescr.0] CMD EXITCODE[0] CMD RUNTIME[0.032s] STDOUT[ Hikvision company products ] SNMP STATUS[TRUE] Store in cache OID: SNMPv2-MIB::sysDescr.0 Get cached OID: SNMPv2-MIB::sysContact.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-047.office.wtlholdings.com':'161' sysContact.0] CMD EXITCODE[0] CMD RUNTIME[0.0334s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysContact.0 Get cached OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-047.office.wtlholdings.com':'161' sysLocation.0] CMD EXITCODE[0] CMD RUNTIME[0.0298s] STDOUT[ ] SNMP STATUS[FALSE] SNMP ERROR[#1 - Empty response] Store in cache OID: SNMPv2-MIB::sysLocation.0 CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.051s] STDOUT[ 83:15:47:42.89 ] SNMP STATUS[TRUE] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-047.office.wtlholdings.com':'161' sysUpTime.0] CMD EXITCODE[0] CMD RUNTIME[0.0323s] STDOUT[ 2:17:15:53.50 ] SNMP STATUS[TRUE] Timeticks converted 2:17:15:53.50 -> 234953 Timeticks converted 83:15:47:42.89 -> 7228062 CMD[/usr/bin/snmpwalk -Cc -v2c -c *** -Pud -OQUs -m IP-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' ipAdEntAddr] CMD EXITCODE[0] CMD RUNTIME[0.4271s] STDOUT[ ipAdEntAddr = No Such Object available on this agent at this OID ] SNMP STATUS[FALSE] SNMP ERROR[#1000 - Failed response] SQL[SELECT `ipv4_address` FROM `ipv4_addresses` WHERE `device_id` = '37'] SQL RUNTIME[0.00067997s] CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m IF-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'lam-nvr-057.office.wtlholdings.com':'161' ifNumber.0] CMD EXITCODE[0] CMD RUNTIME[0.0531s] STDOUT[ 2 ] SNMP STATUS[TRUE] Store in cache OID: IF-MIB::ifNumber.0 SQL[SELECT `ifIndex`, `ifPhysAddress` FROM `ports` WHERE `device_id` = '37' AND `deleted` = '0'] SQL RUNTIME[0.00073314s] Already got device with SNMP-read sysName () and other system Oids (lam-nvr-047.office.wtlholdings.com<http://lam-nvr-047.office.wtlholdings.com>). Could not reach lam-nvr-057.office.wtlholdings.com<http://lam-nvr-057.office.wtlholdings.com> with given SNMP parameters using . Devices failed: 1. USAGE: add_device.php <hostname> [community] [v1|v2c] [port] [udp|udp6|tcp|tcp6] add_device.php <hostname> [any|nanp|anp|ap] [v3] [user] [password] [enckey] [md5|sha] [aes|des] [port] [udp|udp6|tcp|tcp6] add_device.php <filename> EXAMPLE: SNMPv1/2c: add_device.php <hostname> [community] [v1|v2c] [port] [udp|udp6|tcp|tcp6] [context] SNMPv3 : Defaults : add_device.php <hostname> any v3 [user] [port] [udp|udp6|tcp|tcp6] [context] No Auth, No Priv : add_device.php <hostname> nanp v3 [user] [port] [udp|udp6|tcp|tcp6] [context] Auth, No Priv : add_device.php <hostname> anp v3 <user> <password> [md5|sha] [port] [udp|udp6|tcp|tcp6] [context] Auth, Priv : add_device.php <hostname> ap v3 <user> <password> <enckey> [md5|sha] [aes|des] [port] [udp|udp6|tcp|tcp6] [context] FILE : add_device.php <filename> ADD FROM FILE: To add multiple devices, create a file in which each line contains one device with or without options. Format for device options, the same as specified in USAGE. OPTIONS: -p Skip icmp echo checks, device added only by SNMP checks DEBUGGING OPTIONS: -d Enable debugging output. -dd More verbose debugging output. -t Do not add device(s), only test auth options. wrix@lam-obs-01 /o/observium> From: Mike Stupalov <mike(a)stupalov.ru><mailto:mike@stupalov.ru> On Behalf Of Mike Stupalov Sent: 22 September 2020 10:15 To: Steven Rixon <steven.rixon(a)wtlholdings.com><mailto:steven.rixon@wtlholdings.com> Subject: Re: [Observium] [EXTERNAL] Re: Error Adding Host This Message originated outside your organization. ________________________________ Hi Steven, maybe I missed your response, but I still not see requested debug :) Try to add secondary hikvision device from console, but with debug argument and send me output: ./add_device.php -d <hostname> <community> Steven Rixon wrote on 22.09.2020 11:03: Morning Mike Sorry but I think you may have missed my response Thanks Steven From: observium <observium-bounces(a)observium.org><mailto:observium-bounces@observium.org> On Behalf Of Steven Rixon via observium Sent: 13 September 2020 18:15 To: Mike Stupalov <mike(a)observium.org><mailto:mike@observium.org>; Observium <observium(a)observium.org><mailto:observium@observium.org> Cc: Steven Rixon <steven.rixon(a)wtlholdings.com><mailto:steven.rixon@wtlholdings.com> Subject: Re: [Observium] [EXTERNAL] Re: Error Adding Host This Message originated outside your organization. ________________________________ Hi Mike I am currently running version 20.8.10645 (25th August 2020) with a professional license Adam was correct with respect of the second issue thanks Steven From: Mike Stupalov <mike(a)stupalov.ru<mailto:mike@stupalov.ru>> On Behalf Of Mike Stupalov Sent: 11 September 2020 17:07 To: Observium <observium(a)observium.org<mailto:observium@observium.org>>; Steven Rixon via observium <observium(a)observium.org<mailto:observium@observium.org>> Cc: Steven Rixon <steven.rixon(a)wtlholdings.com<mailto:steven.rixon@wtlholdings.com>> Subject: [EXTERNAL] Re: [Observium] Error Adding Host This Message originated outside your organization. ________________________________ Hi, I think you use old version of observium (or community edition). In recent version(s) additional checks are used for such devices (ie list of interfaces and mac addresses). Steven Rixon via observium wrote on 10.09.2020 22:08: Hi I am trying to add a new device but receiving the following error Try to add lam-nvr-057.example.com<http://lam-nvr-057.example.com> Trying v2c community *** [0] ... Already got device with SNMP-read sysName () and other system Oids (lam-nvr-047.example.com<http://lam-nvr-047.example.com>). The device is a hikvision nvr and I do have multiple Hikvision nvr’s already monitored I have also experienced this on a completely different install of observium while adding a cisco AP but unlike on the first install this is the only AP being monitored Adding SNMPv2c host rix-ap-05.example.com<http://rix-ap-05.appletree.rixonnet.co.uk/> port 161 × Trying v2c community *** [0] ... Already got device with SNMP-read sysName (rix-sw-02), 'snmpEngineID' = 8000113D0304097399A298 and 'entPhysicalSerialNum' = CN7BK3Q04W (rix-sw-02.example.com<http://rix-sw-02.home.rixonnet.co.uk/>). The results are the same from both the gui or cli Thanks Steven [cid:image001.jpg@01D690D0.7A468E90]<https://www.wtlholdings.com/> Steven Rixon IT & Infrastructure Manager , WT Lamb Holdings Ltd T: 01403 785141<tel:01403785141> D: 01403 787425<tel:01403%20787425> M: 07793 463179<tel:07793%20463179> E: steven.rixon(a)wtlholdings.com<mailto:steven.rixon@wtlholdings.com> W: www.wtlholdings.com<https://www.wtlholdings.com/> A: Nyewood Court, Brookers Road, Billingshurst West Sussex, RH14 9RZ, United Kingdom WT Lamb Holdings Limited is a limited company registered in England and Wales. Registered Number: 447302. Registered office: Nyewood Court, Brookers Road, Billingshurst, West Sussex. RH14 9RZ. Please note that WT Lamb Holdings Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the addressee. If you are not the addressee you should not disseminate, distribute or copy this e-mail. Please notify our IT Manager on 01403 785141 (UK) immediately or by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. WT Lamb Holdings Limited therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Opinions expressed in this email are those of the sender & may not reflect the opinions or views of WT Lamb Holdings Limited. _______________________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium<http://postman.memetic.org/cgi-bin/mailman/listinfo/observium> -- Mike Stupalov Observium Limited, http://observium.org<http://observium.org> -- Mike Stupalov Observium Limited, http://observium.org<http://observium.org> -- Mike Stupalov Observium Limited, http://observium.org<http://observium.org>

2 1

IOS XR device not recognized
by Marian Rychtecky 18 Sep '20

18 Sep '20

Hi all, I would like to ask for a hint or information I'm missing in oder to successfully monitor Cisco ASR9K (ASR9901-RP) running Cisco IOS XR Software, Version 7.0.1. I'm getting "Generic device" not Cisco device and for unknown reason I'm getting this LOG messages SNMP works just fine, as other graphs or values are being collected successfully. There is no error in observium.log and polling graphs looks good too. On top of that, every full discovery cycle (every 12 hours) we are getting full set of alarms from this device. Any idea please? Thank you Marian -- Marian Rychtecký mr(a)nix.cz Phone +420 724 397 441 NIX.CZ z.s.p.o. Americká 23, Praha 2 130 52 Czech Republic http://www.nix.cz

2 6

Changing SMTP Port
by greggy862 18 Sep '20

18 Sep '20

Hello, I am using SMTP relay with sendmail and have change it to use port 26. Observiium has stopped alerting since I done this. 1) How can I get observium to use port 26 for alerts. 2) How can I trigger an email alert to test.

1 0

Average packet size throughout multiple ports
by Marian Rychtecky 18 Sep '20

18 Sep '20

Hi everyone, may I ask developers, if there is any chance to add "Aggregate average packet size" option to aggregated graphs? We have a need to have this statistics available throughout infrastructure. I would like to render average value calculated from all ports in "aggregation", therefore it's not aggregation in terms of values, but in terms of multiple ports calculation. Individual stats: Aggregates Thank you Marian -- Marian Rychtecký mr(a)nix.cz Phone +420 724 397 441 NIX.CZ z.s.p.o. Americká 23, Praha 2 130 52 Czech Republic http://www.nix.cz

1 0

Alert check question
by Craig Smith 18 Sep '20

18 Sep '20

Hello, I have the following 2 checks defined, but they don't seem to be checking the entities? below, what am I doing wrong? I'd like to get a notifications for power supply, fan, and the 2 Juniper alarms. Thanks in advance, Craig [cid:image002.png@01D68D4B.B4F0C570] [cid:image001.png@01D68D4B.B4F0C570] Craig Smith Sr. Network Engineer Point5 781-953-0028

1 1

Problem displaying IPv4 adresses
by Christian Eriksson 17 Sep '20

17 Sep '20

Hi, Anyone else having the same issue? Tried multiple devices and OSes [cid:image001.png@01D68CD2.DE62DC50] Vänliga hälsningar / Best regards, [Advania_Trappa_CMYK] Christian Eriksson Service Area Manager [cid:image003.png@01D68CD2.DE62DC50]<mailto:christian.eriksson@advania.se>[Advania-Bikupa Facebook]<https://www.facebook.com/advania.se/>[Advania-Bikupa LinkedIn]<https://www.linkedin.com/company/advania-ab/>[Advania-Bikupa Twitter]<https://twitter.com/advania_se> +4641090488<tel:+4641090488> | +46761400400<tel:+46761400400> www.advania.se<http://www.advania.se/> | Stockholm<https://www.google.se/maps/place/Advania+Sverige+AB/@59.3062176,18.0278762,…>

4 6

Timestamp conversion (log) < 30 minutes
by Klimek, Denis 17 Sep '20

17 Sep '20

Hi all, does anybody know if it’s possible to re-enable the full timestamps for syslog and evenlog entries that happened within the last 30 minutes? Currently you only see the elapsed time instead of the full timestamp (date+time). Mit freundlichem Gruß wilhelm.tel GmbH Denis Klimek Carrier Manager & Professional Network Engineer IP-Systemtechnik Tel: +49 (0) 40 / 521 04 – 1049 -> Work From Home Mobil: +49 (0) 151 / 652 219 06 dklimek(a)stadtwerke-norderstedt.de<mailto:dklimek@stadtwerke-norderstedt.de> www.wilhelm-tel.de<http://www.wilhelm-tel.de/> ______________________________________________ [signature_1208965712] Postanschrift: wilhelm.tel GmbH Heidbergstraße 101-111 22846 Norderstedt Geschäftsführer: Jens Seedorff, Theo Weirich Vorsitzender des Aufsichtsrats: Christoph Mendel Handelsregister: HRB 4216 NO, Amtsgericht Kiel Umsatzsteuer ID: DE 81 299 7663 [ig]<https://www.instagram.com/azubiteam/>[fb]<https://www.facebook.com/wilhelmtel.norderstedt/>

2 2

Not correctly setting temperature alerts
by Shawn L 17 Sep '20

17 Sep '20

2 2

Inventorying Merakis
by Lars Joergensen 14 Sep '20

14 Sep '20

Hi We have a bunch of Merakis in Observium, and we got the nice graphs and stuff. Then somebody asked for serial numbers for inventory purposes, and ... they're not there. I did an SNMP walk on a single Meraki device, and that's really sparse, explaining the lack of info in Observium. Then I added the Meraki dashboard (available at snmp.meraki.com), and let Observium have a look at that. It basically told me that it resides in San Francisco. Doing an SNMP walk on that does reveal all the necessary info, though, so it is there. Any plans on parsing the Meraki dashboard into Observium and get info on devices that way? If not, we can pull the serials from elsewhere, but it would be cool to know if it's coming. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

5 17

Error Adding Host
by Steven Rixon 13 Sep '20

13 Sep '20

Hi I am trying to add a new device but receiving the following error Try to add lam-nvr-057.example.com: Trying v2c community *** [0] ... Already got device with SNMP-read sysName () and other system Oids (lam-nvr-047.example.com). The device is a hikvision nvr and I do have multiple Hikvision nvr's already monitored I have also experienced this on a completely different install of observium while adding a cisco AP but unlike on the first install this is the only AP being monitored Adding SNMPv2c host rix-ap-05.example.com<http://rix-ap-05.appletree.rixonnet.co.uk/> port 161 × Trying v2c community *** [0] ... Already got device with SNMP-read sysName (rix-sw-02), 'snmpEngineID' = 8000113D0304097399A298 and 'entPhysicalSerialNum' = CN7BK3Q04W (rix-sw-02.example.com<http://rix-sw-02.home.rixonnet.co.uk/>). The results are the same from both the gui or cli Thanks Steven Steven Rixon IT & Infrastructure Manager , WT Lamb Holdings Ltd T: 01403 785141 D: 01403 787425 M: 07793 463179 E: steven.rixon(a)wtlholdings.com W: www.wtlholdings.com A: Nyewood Court, Brookers Road, Billingshurst West Sussex, RH14 9RZ, United Kingdom WT Lamb Holdings Limited is a limited company registered in England and Wales. Registered Number: 447302. Registered office: Nyewood Court, Brookers Road, Billingshurst, West Sussex. RH14 9RZ. Please note that WT Lamb Holdings Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the addressee. If you are not the addressee you should not disseminate, distribute or copy this e-mail. Please notify our IT Manager on 01403 785141 (UK) immediately or by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. WT Lamb Holdings Limited therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Opinions expressed in this email are those of the sender & may not reflect the opinions or views of WT Lamb Holdings Limited.

3 3

bogus VLANs reported on switch
by Adam Thompson 11 Sep '20

11 Sep '20

We have a Cisco C2960S running 12.2(55)SE3 that Observium insists has a whole bunch of VLANs that don’t actually exist on the switch. The VLANs (No Graphs) screen, for example, shows: VLAN Description Other Ports Vlan 1 default Vlan1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19129/>(U), Gi1/0/25<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19158/>(U), Gi1/0/26<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19159/>(U), Te1/0/1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19160/>(U), Te1/0/2<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19161/>(U) Vlan 2 ccey Te1/0/1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19160/>, Te1/0/2<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19161/> Vlan 3 ccmy Te1/0/1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19160/>, Te1/0/2<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19161/> Vlan 4 me Te1/0/1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19160/>, Te1/0/2<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19161/> Vlan 5 Hermes-Uwrtr1 Te1/0/1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19160/>, Te1/0/2<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19161/> Vlan 6 Vlan 9 firewall Te1/0/1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19160/>, Te1/0/2<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19161/> Vlan 10 Vlan 90 VLAN0090 Te1/0/1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19160/>, Te1/0/2<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19161/> Vlan 91 Vlan 99 ITC-Office-Inside Te1/0/1<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19160/>, Te1/0/2<https://observium.merlin.mb.ca/device/device=444/tab=port/port=19161/> …but VIDs 6, 10 and 91 don’t actually exist on this device: UMTor1#show vlan id 6 VLAN id 6 not found in current VLAN database UMTor1#show vlan id 10 VLAN id 10 not found in current VLAN database UMTor1#show vlan id 91 VLAN id 91 not found in current VLAN database I have manually re-run discovery, successfully. Every bogus VID strictly follows a valid VID, i.e. 5 is valid, 6 is not. 9 is valid, 10 is not. 90 is valid, 91 is not. And so on. Anyone else run into this? Any ideas how to troubleshoot this? Thanks, -Adam Adam Thompson Consultant, Infrastructure Services [[MERLIN LOGO]]<https://www.merlin.mb.ca/> 100 - 135 Innovation Drive Winnipeg, MB, R3T 6A8 (204) 977-6824 or 1-800-430-6404 (MB only) athompson(a)merlin.mb.ca<mailto:athompson@merlin.mb.ca> www.merlin.mb.ca<http://www.merlin.mb.ca/>

3 2

Google Maps on dashboard
by Lars Joergensen 11 Sep '20

11 Sep '20

Hi Finally figured out how to make locations work properly by paying for the Google geocoding API. The map on the dashboard is provided by OpenSteetMap. Any way to make that map provided by Google instead, so we can get the satellite view? Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

2 3

SNMP Timeouts
by Luis Londoño 10 Sep '20

10 Sep '20

Hello, A couple of weeks ago some of our switches starting not responding to SNMP and are showing down now but I can ping them from the server that I have Observium on. Recently the server storage got filled up but I expanded the disk and has plenty of space now, but I still get timeouts even if I run the SNMPwalk from the Obserivum server. I reinstalled the snmp and snmpd packages on the server (ubuntu 20.04). Some switches are using v2c and those are working while the ones that aren't working are using v3. Wasn't sure if maybe I needed to reinstall some other packages or see what else I could do to fix this. Thank you

2 1